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The Heldrich

Certificate of Excellence
10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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State College, Pennsylvania
5 of 5 stars Reviewed 4 days ago NEW

We were at the Heldrich for a wedding on Rutgers campus and reception at The Heldrich. The staff is friendly and happy to assist. The whole hotel is very pretty and looks brand new. Guest rooms are nicely decorated, have comfortable furnishings, nice bathrooms and soft towels. Breakfast buffet was excellent. Food at reception was very good.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your nice review on Trip Advisor regarding the "pretty" look of our property, the nicely and comfortably furnished rooms, the high quality buffet served at the wedding reception and also the hospitality of our team. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Point Pleasant Beach, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is ideally located in the New Brunswick theater district. The staff couldn't have been nicer, or more accommodating. Very clean...nice big room. LOVED the huge shower!! It was pouring rain, so we utilized the indoor pool and enjoyed it. Had a minor problem that was addressed almost immediately after contacting the front desk, much to my satisfaction. I... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor noting our great location in the center of New Brunswick's Art & Theater district, the spacious room with a large shower, the indoor pool and the friendly staff. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an up-scale hotel. I felt a little uncomfortable in my travel clothing (shorts and t-shirt). The room was large and well kept. The bathroom was in need of some repair. There are a lot of wonderful looking restaurants within walking distance if you want to try something new. My wife and I ate at the Counter Hamburger. That... More 

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind review on Trip Advisor noting our upscale appearance, a large well kept room and also the convenient location near great restaurants in the heart of the New Brunswick Arts & Business district. Our website notes that we office valet and self-parking for our guest's convenience at reasonable rates. We hope to have the pleasure of welcoming... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I came here on our wedding night before going to the airport the next day. Let me start with that June 6, 2014 visit. The lobby was a mad house and it took nearly an hour to get checked in. My wife and I were left standing around in a wedding dress and tux. But the room... More 

Was this review helpful? Yes 2
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your review on the Trip Advisor and are happy that the Front Desk agent who checked you in provided great service. We regret however that the condition of the room and the in-room dining service failed your expectations. We agree it was below standard and your constructive comments were shared with the Executive Housekeeper and the Director... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

Nice Hotel, I have stayed here twice before this time, clean, convenient. Nice facilities for a meeting. Bar at night well staffed and friendly. Nice place to seat and converse. Food in Hotel is above average but not outstanding, particularly the buffet style breakfast and lunch. Staff friendly but reception overwhelmed at times and slow.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about our clean and convenient facilities. We are also happy that you enjoyed the friendly atmosphere of our bar and the above average food quality. We hope to have the pleasure of welcoming you back again in the future. Thank you. More 

Sonoma County, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

My stay at the Heldrich Hotel was wonderful. The hotel and location, just across from the local theatre house, had the charm of a European hotel with the service and comfort of an American Hotel. Being on the corner of George St., the main street in downtown New brunswick, there is a large selection of good places to eat. For... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind comments about our European charm and American comfort and service. We do agree that our location near great theaters and excellent restaurants is top notch. We look forward to welcome you back again in the near future. Thank you. More 

Oxford, AL
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel is in the middle of college central. We felt a little uncomfortable with the area, which is unusual for us. The hotel- nice once inside. The walls in the rooms are quiet, but the hallway noise and doors closing are really loud. The doors between adjoining rooms are loud too. We heard entire conversations. Rooms are clean. Bathrooms... More 

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our clean rooms and spacious clean bathrooms. Valet and self-parking is available for a fee. There is also meter parking and free street parking available as an option only steps away from the hotel. We are happy to provide microwaves and refrigerators if requested. The hotel is in the center of the New Brunswick... More 

East Brunswick, NJ
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 26, 2015

Pleasant check in and decent room. Few amenities (save for the K cup single serve coffee maker and pods), but clean and modern. Bar is pricey but no surprise (better off going across the street to the World of Beer) they did run out of my favorite quaff and it took a while to get it replenished . We attended... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We are glad that you enjoyed our clean modern accommodations at the Heldrich when you had recently attended a wedding reception here. We appreciate your point about the Heldrich location being in the heart of the New Brunswick arts and theater district offering great choices of bars and restaurants just steps away if something other than the hotel fare is... More 

Old Bridge, NJ
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 26, 2015

This past weekend we stayed overnight at The Heldrich for a wedding. The wedding was a great affair and the staff top notch. Our room was clean and we enjoyed a post-wedding breakfast the following day. Everything was fine until check out when we were hit with a $25 parking fee. This left a sour taste in our mouths for... More 

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We are happy that you enjoyed the wonderful wedding reception at the Heldrich and we sincerely appreciate your kind comments about our clean rooms, friendly staff and a great breakfast. The parking is operated by the NBPA and we regret that you found the fee excessive. There is a meter parking and also free street parking available as an option.... More 

Deland, Fl
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed May 22, 2015

We have been staying at the Heldrich as our home away from home for three years as our daughter went through college at Rutgers. We recently spent five days at this hotel with family and friends for her graduation. As always the staff was exceptional, highlighted by Ryan Lynch's caring attention to our celebration which helped to reduce the stress... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We are so grateful for your loyal patronage and for posting such a wonderful review about the Heldrich on Trip Advisor. Ryan, Francis and Stacy sincerely appreciate your kind words and extend their big thank you! We look forward to having the pleasure of accommodating you again in the near future. Thank you. More 

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