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The Heldrich

Certificate of Excellence
10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Deptford, New Jersey
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a NJEA Convention July 17-19. The first room we were in had a foul odor coming from the bathroom. I had to complain several times before they would move me. Finally moved to a room that didn't smell and it had an awesome view of the city. I found the beds uncomfortable and the air conditioning was... More 

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london
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed with my daughter for ten days, while we visited the university and toured the area. We had a lovely time at the Heldrich and found everyone really helpful. Special thanks go to Lisa and to Alex. We would definitely stay there again. The only gripes I had, which were minor, were that the safe in the room didn't... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor regarding our property and the helpfulness of our staff mentioning Lisa and Alex in particular. We hope to have the pleasure of welcoming you back again very soon. Thank you. More 

Woodstock, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff try their best to remember your name. Everyone is helpful and willing to do extra to help you. The rooms are not spectacular, but they are clean with firm beds. I particularly enjoyed the bar, which had bartenders who paid friendly attention and had a relaxed and spacious lounge area. My gripes are that they still charge $9... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind words about the high hospitality standards of our team where everyone tries to remember your name, the friendly bartenders in our lounge and our convenient location near some of the best restaurants in NJ. We hope to have the pleasure of welcoming you back again very soon. Thank you. More 

Philadelphia, Pennsylvania
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a typical business hotel in downtown New Brunswick that provides the standard amenities you would expect from a business hotel. On street parking is very limited, and the hotel's parking is actually in a different building behind the hotel. Not very convenient, unless you use the valet service (pricey). The rooms are nice enough, if little sterile looking.... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your review on the Trip Advisor. We are constantly striving to be the best by exceeding our guests' expectations and have consistently ranked #1 of all the hotels in the greater New Brunswick metro region. We hope to have the pleasure of welcoming you back again soon and exceed your expectations next time also. Thank you. More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I attended an overnight conference and stayed at the hotel. The staff was attentive and the accomodations were very nice. The food in the restaurant was plentiful and there was a large variety. Parking in the offsite garage was about a block away but not a bad walk. Would stay there again.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our hotel, the hospitality of our team and the quality of the food selection during your recent conference. We hope to welcome you back again in the near future. Thank you. More 

Baton Rouge, LA
Level Contributor
89 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maybe this is the best hotel in New Brunswick, but that doesn't mean it's all that good. It's an extremely attractive property from the outside, so I was surprised when we pulled up in our car in the afternoon and the valet and bellman didn't seem to know what to do. We checked in but our room wasn't ready yet... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your appreciation for the attractive look of our property and your very constructive comments on the Trip Advisor about the service provided by our team. It is comments from guests like you that make us the #1 ranked hotel in the New Brunswick area because we take all guest reviews very seriously and follow up with our team... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff and accommodations at The Heldrich was outstanding! The staff was professional, friendly and courteous with a Can Do attitude! Arrangements for transportation in town for our wedding guests was wonderful! Thank you The Heldrich!

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor about our outstanding accommodations, friendly service and convenient transportation arrangements during your recent stay while attending a wedding function. We look forward to welcome you back again in the near future. Thank you. More 

Houston, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Heldrich is located right in the heart of the Down Town New Brunswick Theater District right in the City Centre. I travel to New Brunswick to visit family once a year and I stay at the Heldrich during my stay. The rooms are spacious, clean and neat. The hotel Staff are always very pleasant and welcoming. I have used... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor regarding our clean and spacious rooms, the friendly staff, the spa and also our excellent location in the heart of the New Brunswick's Arts & Theater district right across from the State Theater and only steps away from outstanding restaurants and great bars. We look forward to having the pleasure of... More 

State College, Pennsylvania
5 of 5 stars Reviewed 5 weeks ago

We were at the Heldrich for a wedding on Rutgers campus and reception at The Heldrich. The staff is friendly and happy to assist. The whole hotel is very pretty and looks brand new. Guest rooms are nicely decorated, have comfortable furnishings, nice bathrooms and soft towels. Breakfast buffet was excellent. Food at reception was very good.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your nice review on Trip Advisor regarding the "pretty" look of our property, the nicely and comfortably furnished rooms, the high quality buffet served at the wedding reception and also the hospitality of our team. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Point Pleasant Beach, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 29, 2015

The hotel is ideally located in the New Brunswick theater district. The staff couldn't have been nicer, or more accommodating. Very clean...nice big room. LOVED the huge shower!! It was pouring rain, so we utilized the indoor pool and enjoyed it. Had a minor problem that was addressed almost immediately after contacting the front desk, much to my satisfaction. I... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor noting our great location in the center of New Brunswick's Art & Theater district, the spacious room with a large shower, the indoor pool and the friendly staff. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

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