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The Heldrich

Certificate of Excellence
10 Livingston Avenue, New Brunswick, NJ 08901
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Wow. Hotel is fine. Rooms are not bad. Front service is above average. But don't take breakfast. It seems to be going for the roadside diner vibe at a petrol station. Least friendly staff I have witnessed since Moscow customs. Dark, no food choice, zero pleasure. Avoid

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind words about our hotel and the front of the house service. Your comments about the breakfast and the service in the restaurant are being reviewed by our Director of F&B for prompt follow up. We hope to have the pleasure of hosting you again in the near future. Thank you. More 

Arlington, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly and mostly knowledgeable staff. Odd that front desk clerk did not know the local area (even the few blocks around the hotel; hotel manager should have all staff get out and walk the neighborhood), but he was very quick to call on a colleague for help which I appreciated. DD and I were there to look at Rutgers... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about our hotel and David's service in particular. We hope to have the pleasure of hosting you again in the near future. Thank you. More 

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I arrived late and checked in well after 2 AM just to check out early for a family funeral the following day. Kamilah was working the front desk and when I initially called during our drive there to make sure they had vacancy, she said they would match any price we found online. After we arrived, not... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review about our spacious corner king room, the friendly staff and mentioning Kamilah in particular for making your stay so special. We hope to have the pleasure of welcoming you back in the near future. Thank you. More 

Wethersfield, Connecticut
Level Contributor
171 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here a couple years ago while attending the drag races in Englishtown and because of the great experience, we definitely had to come back. When we were here last time, the TVs were the old, tube type, but those have been replaced by modern, flat screens. They fit perfectly with the overall modernness of the hotel. The staff... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind comments on Trip Advisor about our clean rooms, modern high definition TVs, large swimming pool, the convenient location near all the major attractions and our friendly staff. We look forward to welcome you back again in the near future. Thank you. More 

Houston, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Heldrich several times in the past. My last stay was in July and have booked the hotel again for an August stay. The hotel is conveniently located and the staff is friendly and helpful. On my last stay, I noticed a few things about the condition of the room that require attention: paint was peeling... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about our convenient location and friendly staff. Your concern about the maintenance of the rooms, WIFI and bottled water costs are being reviewed by the Executive Team for follow up. We look forward to welcome you back again in the near future. Thank you. More 

Mount Holly, New Jersey
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms in the Heldrich were amazing. Clean, spacious and right in the middle of the city. The staff was very friendly and we didn't have any issues here. Additionally, I chose this hotel as the location to propose to my wife due to the beautiful decor.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your nice comments on Trip Advisor about our spacious clean rooms, beautiful décor, friendly staff and the convenient location near all the major attractions the city of New Brunswick has to offer. We look forward to welcome you back again in the near future. Thank you. More 

Voorhees, New Jersey
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Need a place to stay in New Brunswick after meeting friends for dinner. The Heldrich was comfortable, Service was good. Breakfast at Christopher's was good. A bit expensive for what it is. We've stayed here and at the Hyatt. Both fit the bill, with neither a standout.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments on the Trip Advisor regarding our comfortable rooms, good service, nice breakfast in our restaurant and the convenient central location near all the major attractions. We hope to have the distinct pleasure of welcoming you back again in the near future. Thank you. More 

Buffalo
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel...didn't get a sense of surroundings, because I was only there for 24 hours, but room was clean and my king bed was comfy. Water pressure in shower was awesome...had to mention. Only challenge was regulating my room temperature...it was cold and it was late so I just wanted to get to bed, hence I didn't call. Staff was... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our clean rooms, comfortable king size bed, friendly staff and the assistance provided to reserve a transportation service from the hotel to the Newark Airport. We look forward to welcoming you back again in the future. Thank you. More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

We got a very good deal on our stay at the Heldrich, plus it was clean, with wonderful linens and comfy beds; we also enjoyed the pool. There are three theaters right across the street, and lots of restaurants. I suggest you eat outside the hotel. Christopher's was nothing special and there are so many other choices less than a... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our clean rooms, comfortable bed, swimming pool and a great location near all the attractions New Brunswick has to offer. Your comments about our restaurant are being reviewed by our F&B team and changes will be made. We look forward to welcoming you back again in the near future. Thank you. More 

Manahawkin, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was very clean and bed was amazingly comfortable. Quiet and peaceful, really great experience. The fitness center was also clean and surprisingly well stocked with equipment. Would absolutely stay here again!

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your nice comments about our clean rooms, comfortable bed and clean well equipped fitness center. We look forward to accommodating you again in the near future. Thank you. More 

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