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All 4 New Brunswick hotels

The Heldrich

4.0 of 5 Hotel   |   10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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75%
Ranked #1 of 4 hotels in New Brunswick
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Dave1xyz Winnipeg, Canada
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Winnipeg, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

This was a very good stay. Room was nicely furnished and clean with the essentials except for fridge. Staff ere exceptionally friendly and helpful. Food excellent both in the restaurant as well as the meeting rooms. Meeting room was excellent; spacious, quiet, and comfortable temperature. Location is good with nearby shops and theatre district right next door.

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Lots of confusion and frustration from the start. Check in process was delayed by about 20-30 minutes because they could not find our reservation with our last name. They made it sound as if we did not have a reservation and that their system would have our info. We were finally able dig up an email with a confirmation number... More

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Henry S, Front Office Manager at The Heldrich, responded to this review

We regret any inconvenience regarding your reservation and also the disturbance experienced when the fire alarm went off during the night. The fire alarm is designed to be very sensitive to safeguard the lives and property of our guests and staff. The alarm was activated by another guest smoking in the room. We hope to have the pleasure of accommodating... More

New Jersey
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been staying at The Heldrich for a number of years. We usually just stay for a night while taking in the theater and dining offerings of New Brunswick. The staff has always been quite courteous and helpful. The rooms are clean and nicely decorated. It's a favorite spot for New Year's Eve due to the fireworks show launched from... More

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind review on the Trip Advisor and are grateful for your loyal patronage. It will be our pleasure to welcome you back again soon! Thank you. More

Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Our daughter is an out of state student at Rutgers so we visit often and when we do we stay at the Heldrich. The food is great, even room service. Great spa. The service is impeccable, friendly, responsive, it feels like home. We are very picky about accommodations and although the Heldrich does not always meet our five star standards,... More

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about our friendly service, food served and the spacious overnight accommodations. It will be our pleasure to host you again in the near future! Thank you. More

Deland, Fl
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 1 week ago

My family has used The Heldrich as a home away from home since our daughter entered college at Rutgers University two years ago. It provides an unmatched combination of convenient location, superb service, comfortable and clean accommodations as well as top notch in house dining. The spa provides additional pampering that lends a resort-like feeling to this full service hotel.... More

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our great location, clean facilities, the spa and the hospitality offered by our Front Desk team. We look forward to hosting you at the Heldrich again soon! Thank you. More

Portage, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoy staying here when we visit New Brunswick and like the fact that we can bring our dog if we need to, although we never have. Easy walking distance to downtown and the train station. Hotel is clean with nice amenities. Front desk staff is VERY helpful and pleasant. One word of caution however is the valet service which... More

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Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind comments about our convenient location, clean rooms, friendly Front Desk staff and also the fact that we are pet friendly. Your valid observation regarding the Valet company has been shared with their Supervisor for follow up. We look forward to hosting you at the Heldrich again in the near future. Thank you. More

Senior Contributor
38 reviews 38 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location, great prices - right in the middle of Rutgers area. Walking distance to everything. The area is very busy, because everything is Centralized here. Great staff - can't wait to stay here again.

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our great location near Rutgers, the hospitality of our staff and the good value the Heldrich represents. We look forward to hosting you again in the near future. Thank you. More

Staten Island, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is gorgeous and located in perfect spot. The staff was amazing. Everyone there showed such respect for all guest and very helpful. Bedroom was comfortable the cleanliness was on point. I would definitely stay here again and again. But I have to say your front desk employee Ryan was so polite very helpful and made me feel like royalty.... More

Was this review helpful? Yes 2
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our Hotel facilities and staff on Trip Advisor. Your special recognition of Ryan, at our Front Desk, for his exceptional service is also appreciated and will be shared with Ryan. We look forward to having the pleasure of hosting you at the Heldrich again in the near future. Thank you. More

Hamilton, Canada
Top Contributor
195 reviews 195 reviews
48 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a nice stay, in a comfy room, and, if I recall well, we got the extra bedsheets we asked for for our king bed. Clean room, nice concierge, great breakfast (complimentary), really no complaints. There might have been small things here and there, but it seems they are minor since I can't recall them. If you are going... More

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about your king size bed accommodations, the service of our concierge desk and the complimentary breakfast included with your conference package. We hope to have the pleasure of welcoming you back again soon. Thank you. More

nj
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My friends and I got a one bedroom suite on the 4th floor. Everything seemed solid until they opened the pull out couch to find DRY VOMIT on the inside of the couch. It was very disappointing to see such a disgusting stain in an expensive room for such a special occasion. To add insult to injury, the people in... More

Was this review helpful? Yes 4
Victor_R_08901, Manager at The Heldrich, responded to this review

Thank you for your recent review of the Heldrich. I apologize for your room not being up to yours and our standard. My Housekeeping team is looking into the situation you mentioned and correct any issues they find in our suites. I apologize for the way your situation was handled and will speak to my team on how to handle... More

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Additional Information about The Heldrich

Address: 10 Livingston Avenue, New Brunswick, NJ 08901
Location: United States > New Jersey > New Brunswick
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heldrich 4*
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Also Known As:
The Heldrich Hotel New Brunswick
Heldrich New Brunswick
Heldrich Hotel New Brunswick

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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