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The Heldrich

Certificate of Excellence
4.0 of 5
10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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Ranked #1 of 4 Hotels in New Brunswick
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Kim H New Brunswick
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372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Brunswick
1 review
3 of 5 stars Reviewed 1 week ago

The rooms were nothing special... they were actually a little old and the walls in the bathroom were peeling and needed work. The location is good though (near theaters and restaurants). Also the walls are very thin I could hear everything the people next door were saying and doing.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We are happy you liked our convenient location in the heart of the New Brunswick near the State Theater, restaurants, bars and many other local attractions. We regret that the room was below your expectations. All of our rooms are currently being upgraded and we are certain you will love the results. We hope to welcome you back in the... More 

West Orange, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I been coming here ever since around 2014 just to get away from life and how much stress i go through. Staff has been always so nice from the check in desk to the room service. They have upgrade some things such as the tv, light bulbs and the coffee maker to a k-cup one. One downside is i never... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind words about our upgraded facilities and the high hospitality standards of our staff. We have just invested in state of the art wifi technology and we are certain you will be pleased with the results. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel definitely deserves its four star ranking. I say it could even get a five star ranking. However, we stayed in a lovely suite and the staff were more than accommodating. The hotel itself is really nice, and knowing its location in the middle of New Brunswick, you may think there would be a lot of traffic noise, however,... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We very much appreciate your kind review on Trip Advisor complimenting the lovely suite, the convenient location of the hotel and the high hospitality standards of our staff. We hope to have the pleasure of welcoming you back again in the near future. Thank you! More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Four of us stayed 10 nights in the hotels suite. We were really pleased at how welcoming the staff were from the time we stepped out of the car right up to when we left. The staff were really accommodating

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind comments about our hotel and the hospitality of our team. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Brooklyn, Ny
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Hotel is actually a nice place to stay and only a short walk to The Stress Factory Comedy Club which is where I went that night. Everyone there is very nice and helpful. I have stayed here a few times in the past and have always enjoyed my stay. However, I think I will go back to the Hyatt... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate that you always found the Heldrich as a nice place to stay. We are also happy you like our convenient location within walking distance to all the New Brunswick attractions and that you were pleased with the hospitality of our team. We do regret your disappointment with the wifi fee and comments about 11am check out time. Our... More 

Philadelphia
Top Contributor
126 reviews 126 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I accompanied my spouse on a short business trip and was very happy with the hotel. The room was big and the bed huge. There was an issue at check-in dealing with the meeting she was attending the next day but the front desk staff were very helpful in trying to get it resolved.

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments on Trip Advisor regarding the generous size of the room, large bed and the friendly courteous staff. We hope to have the pleasure of welcoming you back again soon. Thank you. More 

Harrisburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attend a sales conference at this property and found it to be very comfortable and accommodating for a large business conference. The meals were good, the staff helpful and friendly. The only negative if I had to state one was the parking garage is on the next block but they do offer valet parking. Rooms were clean and comfortable, although... More 

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Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind words about our property on Trip Advisor regarding the good meals, friendly guest service and clean rooms. We are following up with the Chief Engineer regarding the climate control issues and also the less than pleasant security officer. We hope to have the pleasure of welcoming you back again in the near future. Thank you,. More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked king bed room and very comfortable with two groomsmen during the wedding period. The hallway went quiet and walking around the downtown was very easily without worrying about vehicle parking overnight. They provide valet parking overnight (costs $80/night). There is restaurant inside hotel, but not provided with breakfast, or buffet, while we were very hungry monsters in the... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We are happy that you liked your king bedroom. We would also like to point out that our overnight parking is only $25 per night and we do offer breakfast in our Restaurant seven days a week. We hope to have the opportunity to host you again in the future. Thank you. More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed there overnight. Room size was good. But the contents need to be upgraded. The fact tables and fixtures looked worn out as if they got it from a thrift shop, shower curtains are better in some cheap motels compared to ones here. The sofa bed looked worst than something you could have found along the curbside and was... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We are happy that you liked the generous size of the room. We do however sincerely regret that the condition of the room failed your expectations. We are currently in the process of upgrading all the furnishings to not only meet but exceed our guests' expectations. We hope to welcome you back in the future as we are certain your... More 

Princeton, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Front desk staff and bell service are outstanding. Room was lovely, immaculate and beds were very comfortable. A little peeling paint in the shower, but otherwise outstanding. I would definitely return.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind review on the Trip Advisor about the outstanding service provided by our Front Desk and Bell staff. All the bathrooms are currently being touched up to further enhance our guests' experience. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

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