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The Heldrich

Certificate of Excellence
10 Livingston Avenue, New Brunswick, NJ 08901
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The Heldrich
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, LA
Level Contributor
89 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maybe this is the best hotel in New Brunswick, but that doesn't mean it's all that good. It's an extremely attractive property from the outside, so I was surprised when we pulled up in our car in the afternoon and the valet and bellman didn't seem to know what to do. We checked in but our room wasn't ready yet... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your appreciation for the attractive look of our property and your very constructive comments on the Trip Advisor about the service provided by our team. It is comments from guests like you that make us the #1 ranked hotel in the New Brunswick area because we take all guest reviews very seriously and follow up with our team... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and accommodations at The Heldrich was outstanding! The staff was professional, friendly and courteous with a Can Do attitude! Arrangements for transportation in town for our wedding guests was wonderful! Thank you The Heldrich!

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor about our outstanding accommodations, friendly service and convenient transportation arrangements during your recent stay while attending a wedding function. We look forward to welcome you back again in the near future. Thank you. More 

Houston, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Heldrich is located right in the heart of the Down Town New Brunswick Theater District right in the City Centre. I travel to New Brunswick to visit family once a year and I stay at the Heldrich during my stay. The rooms are spacious, clean and neat. The hotel Staff are always very pleasant and welcoming. I have used... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor regarding our clean and spacious rooms, the friendly staff, the spa and also our excellent location in the heart of the New Brunswick's Arts & Theater district right across from the State Theater and only steps away from outstanding restaurants and great bars. We look forward to having the pleasure of... More 

State College, Pennsylvania
5 of 5 stars Reviewed 4 weeks ago

We were at the Heldrich for a wedding on Rutgers campus and reception at The Heldrich. The staff is friendly and happy to assist. The whole hotel is very pretty and looks brand new. Guest rooms are nicely decorated, have comfortable furnishings, nice bathrooms and soft towels. Breakfast buffet was excellent. Food at reception was very good.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your nice review on Trip Advisor regarding the "pretty" look of our property, the nicely and comfortably furnished rooms, the high quality buffet served at the wedding reception and also the hospitality of our team. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Point Pleasant Beach, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is ideally located in the New Brunswick theater district. The staff couldn't have been nicer, or more accommodating. Very clean...nice big room. LOVED the huge shower!! It was pouring rain, so we utilized the indoor pool and enjoyed it. Had a minor problem that was addressed almost immediately after contacting the front desk, much to my satisfaction. I... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind review on Trip Advisor noting our great location in the center of New Brunswick's Art & Theater district, the spacious room with a large shower, the indoor pool and the friendly staff. We hope to have the pleasure of welcoming you back again in the near future. Thank you. More 

Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an up-scale hotel. I felt a little uncomfortable in my travel clothing (shorts and t-shirt). The room was large and well kept. The bathroom was in need of some repair. There are a lot of wonderful looking restaurants within walking distance if you want to try something new. My wife and I ate at the Counter Hamburger. That... More 

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind review on Trip Advisor noting our upscale appearance, a large well kept room and also the convenient location near great restaurants in the heart of the New Brunswick Arts & Business district. Our website notes that we office valet and self-parking for our guest's convenience at reasonable rates. We hope to have the pleasure of welcoming... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 6, 2015

My wife and I came here on our wedding night before going to the airport the next day. Let me start with that June 6, 2014 visit. The lobby was a mad house and it took nearly an hour to get checked in. My wife and I were left standing around in a wedding dress and tux. But the room... More 

Was this review helpful? Yes 2
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your review on the Trip Advisor and are happy that the Front Desk agent who checked you in provided great service. We regret however that the condition of the room and the in-room dining service failed your expectations. We agree it was below standard and your constructive comments were shared with the Executive Housekeeper and the Director... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

Nice Hotel, I have stayed here twice before this time, clean, convenient. Nice facilities for a meeting. Bar at night well staffed and friendly. Nice place to seat and converse. Food in Hotel is above average but not outstanding, particularly the buffet style breakfast and lunch. Staff friendly but reception overwhelmed at times and slow.

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your nice comments about our clean and convenient facilities. We are also happy that you enjoyed the friendly atmosphere of our bar and the above average food quality. We hope to have the pleasure of welcoming you back again in the future. Thank you. More 

Sonoma County, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

My stay at the Heldrich Hotel was wonderful. The hotel and location, just across from the local theatre house, had the charm of a European hotel with the service and comfort of an American Hotel. Being on the corner of George St., the main street in downtown New brunswick, there is a large selection of good places to eat. For... More 

Was this review helpful? Yes
Henry S, Front Office Manager at The Heldrich, responded to this review

We sincerely appreciate your kind comments about our European charm and American comfort and service. We do agree that our location near great theaters and excellent restaurants is top notch. We look forward to welcome you back again in the near future. Thank you. More 

Oxford, AL
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel is in the middle of college central. We felt a little uncomfortable with the area, which is unusual for us. The hotel- nice once inside. The walls in the rooms are quiet, but the hallway noise and doors closing are really loud. The doors between adjoining rooms are loud too. We heard entire conversations. Rooms are clean. Bathrooms... More 

Was this review helpful? Yes 1
Henry S, Front Office Manager at The Heldrich, responded to this review

We appreciate your kind comments about our clean rooms and spacious clean bathrooms. Valet and self-parking is available for a fee. There is also meter parking and free street parking available as an option only steps away from the hotel. We are happy to provide microwaves and refrigerators if requested. The hotel is in the center of the New Brunswick... More 

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