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All 6 Neptune hotels

Residence Inn Neptune at Gateway Centre

3.0 of 5 Hotel   |   230 Jumping Brook Road, Neptune, NJ 07753
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84%
Ranked #2 of 6 hotels in Neptune
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
RDakota Maryville, Tennessee
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109 people have reviewed this hotel

Traveler rating
    59
    31
    14
    3
    2
See reviews for
56
21
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Maryville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I checked in here after the staff at the Hampton Inn across the street drove me away. The service here is top notch, breakfast is great, and amenities galore. The rooms are a bit dated but still very comfortable and location is great with the outlets and great food within walking distance. I will be staying here now that I'm... More

Was this review helpful? Yes 1
PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We wanted to get away for a few days. Take our son to Great adventure and the beach. This hotel was centrally located and had good reviews so we went for it. It was an ok experience. The breakfast was decent. They had bread and bagels for toast. Different hot things like eggs, sausage, sausage hash, pancakes. Every day was... More

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RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank You for sharing your candid feedback about your recent stay, I apologize that your stay was not as satisfactory as it should have been. Your comments will help us to make improvements necessary to provide a great hotel experience. If you would like to contact me directly, I invite you to visit again where we can show you that... More

Hamden, Connecticut
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was great. Rooms were spacious. Awesome free breakfast. You can get many different kinds of drinks and foods. They have a pool, a basketball court, and some fire pits out in the back for the night. Very nice service and staff. I highly recommend this hotel.

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

A great time it is at the Residence Inn - Neptune NJ! Recently renovated, we are proud to share our new look that includes a fire pit on the back patio. Not only are our rooms spacious, but they all offer a pull-out sleeper sofa for when those extra guests show up! We hope to see you again for the... More

Jamison, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a few nights during our trip to the Jersey Shore. My family and I were very happy with this hotel's accommodations and service. One thing that sets this hotel apart from the others: The friendliness and professionalism of the staff. Thanks for a wonderful stay!

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Friendliness and Professional! Thank you for sharing your kind feedback about the Residence Inn. We take great pride in providing a place where you can kick back and enjoy the local area and beaches. Our friendly team members are more than happy to do help when they can! We hope to have you return for another visit! All the best... More

Carlsbad, CA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a week here with my kids, we really enjoyed our stay. The bed was a little stiff, but all in all we enjoyed our stay. The staff was very nice and the maids did a great job. The only critique I would give is the breakfast area could be spread out more instead of all put in a small... More

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RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Lovely it is! A place for kids and kids at heart! We thank you for visiting with us and offering your feedback about your stay. Information such as yours, helps us to improve the services and amenities that we provide. We hope you have the opportunity to visit again and hope you enjoy the rest of the Summer! All the... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Young couple, stayed overnight after a day at the beaches. - Great service. We went in around 9:30 pm looking for a room and the front desk clerk, Chris, was wonderful. Very friendly and helpful, he got us set up in the last available room without any trouble. Thank you! - Friendly staff - Clean hotel (lobby, hallways, etc) -... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Yes! We are a great couples retreat and have all the amenities a family would need too for a weekend away or a month away! We are a gem of the Jersey Shore! A warm welcome and a sad good-bye is what we are known for! We appreciate your kind comments and hope you visit again soon! Thank You -... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We just stayed this past weekend and we would like to give thanks to a very helpful employee Vanessa. She should be recognized for her above and beyond persuit for excellent service. Thanks to her we had and amazing weekend.

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Yes! Yes! Yes! Thank you for sharing your comments about Vanessa who will welcome you with her winning smile at breakfast in the morning. Even if you have not had your caffeine yet, her passion will put a skip in your step! Come to the Residence Inn - Neptune at the Jersey Shore and come see Vanessa for yourself! Thank... More

philadelphia
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights at this hotel. The staff is friendly, the rooms are clean and the bed was comfortable. The lobby cafe was well stocked with beer and wine and the lounge and food areas were adequate for light business meetings and a complimentary hot breakfast. Happy hours vary during the week so check before you make this a... More

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RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Great! Thank you for your detailed review of the Residence Inn - Neptune at the beautiful Jersey Shore. We certainly are accessible to many of New Jersey's beaches including Asbury Park, Belmar, Bradley Beach, Ocean Grove, Point Pleasant, and others! Besides beaches, we are nearby to Outlet Shopping, grocery stores, and other local businesses. We thank you for your other... More

Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for one night. Room was very clean. Bathroom was clean. The breakfast in the morning was well stocked. There was a nice variety. Waffle maker, toasted items, cereal, hot food, yogurt, and juices. Breakfast area was kept clean. Did not use any of the other facilities so can't speak to that. Cheryl at the front desk... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Yes! Clean rooms, well stocked Breakfast, and a Friendly team. You have shared a great description of the Residence Inn - Neptune! Your feedback is so important to us and I am so happy you have shared it with us. We hope to see you on another visit to the Jersey Shore. If I could be of assistance, please let... More

Merritt Island, Florida
Top Contributor
52 reviews 52 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Inn was sold out for our 3 nights stay- lacrosse tournaments, shore goers, lots of kids. But they kept it clean, quiet and lots of hot breakfast. They have cute special doorhangers when you leave pet in the room! Loved the Paul Mitchell shampoo & conditioner, puppy loved the dog treat! Definitely would stay there again. Close to the jersey... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Wow! Your comments about your experiences at our Hotel are much appreciated! With a busy summer season, the entire team works extra diligently while having a good time doing it! It is great to have the opportunity to meet and greet as many as I can. I am happy that I had the opportunity to meet you! We hope to... More

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Additional Information about Residence Inn Neptune at Gateway Centre

Address: 230 Jumping Brook Road, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
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Also Known As:
Residence Inn Neptune At Gateway Centre Hotel Neptune
Neptune Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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