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All 6 Neptune hotels

Residence Inn Neptune at Gateway Centre

3.0 of 5 Hotel   |   230 Jumping Brook Road, Neptune, NJ 07753
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Ranked #3 of 6 Hotels in Neptune
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
KVM0716 Sterling, Virginia
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118 reviews from our community

Traveler rating
    64
    34
    15
    3
    2
See reviews for
61
22
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sterling, Virginia
Top Contributor
102 reviews 102 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights over the Christmas holiday. The facility and room was very clean and fairly updated. We were in a king room and had a full kitchen - only used the microwave to heat water, but it seems well equipped if you wanted to cook a full meal. We didn't eat breakfast here, due to family... More 

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RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for staying with us during your recent visit to the area. The staff strives to make our guests feel as if they are welcoming them into their own homes. Please come see us again and take the time to join us for breakfast. More 

New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

We flew up from Florida on Dec. 22 and stayed here for a week to see family in NJ. This was very close to where the family lived so it was very convenient. I am a Travel Agent so maybe I am a little fussy, as is my wife. We got a 2 room suite as our 20 year old... More 

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RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It was a pleasure to hear you enjoyed your stay with us while visiting your family. I’m glad you were able to enjoy our breakfast and evening social. Thank you for staying with us and hope you make visiting us an annual event. More 

chicago
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of 4 stayed here in a 2 bedroom suite for 2 days. The associates, were all extremely pleasant and professional. The gentleman in the breakfast area was really working hard and it was unfortunate that a lot of the guests did not clean up after themselves so he had more than he could handle. The location was within... More 

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RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It's a pleasure to hear you enjoyed your stay with us. Thank you for taking the time to review the hotel and I will share your comments with the gentleman in the restaurant, we look forward to you joining us again. More 

Bronx, New York
1 review
3 of 5 stars Reviewed November 30, 2014

We enjoyed our stay at this hotel. The complimentary breakfast was nice with good choices. The evening "dinner" not so great. They would be better with snacks and soft drinks/coffee/ tea. The dining area and lobby was cold unless you were right near fireplace. The room (we had fireplace) was clean and spacious, but configuration off. While lying down, only... More 

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John S, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thanks taking time out to share your experience, I will certainly pass on your compliments to the staff. Your suggestions for the reposition of the TV are very useful and I will look into a solution. In 2015 the Residence Inn Hotels as a brand will be enhancing our social offerings and this is certainly from listening to our guest.... More 

Ocean city
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 24, 2014

After the disastrous experience I had with the Tinton Falls location just a few miles away, I decided to try this Neptune location and very happy that I did! Just by calling a few days prior, I was able to book a room on Labor Day weekend using my rewards voucher without any problems. The room was new and clean... More 

Was this review helpful? Yes 1
John S, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thanks for taking time out to give us a wonderful review. We are very happy than we were able to meet your needs and expectations. We are so looking forward to hosting your family during the Thanksgiving holidays, please book early because your review may just have created additional demand. (Smiles) Thanks again and look forward to seeing you soon. More 

New Haven, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014 via mobile

We have stayed at this property numerous times as we have family in the area. This trip included a visit to Great Adventure. It is in a wonderful location. It was not only just a short drive from Great Adventure but outlet shopping is just a stones throw away and the charming ocean front village of Ocean Grove is a... More 

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RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Six Flags! Ocean Grove! Outlet Shopping! Recently completed renovations in March 2014 have added new amenities including a fire pit on the back patio. We appreciate your return visit and hope you come see us again soon! Sincerely - Abby Kushner, General Manager. More 

brooklyn, ny
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed this past weekend in a 1 bedroom suite, room 305. It was a bit small for 4 people but completely doable. The location of the hotel was great. It was less than a half a mile to the outlet mall and about 20 minutes to asbury park beach and about 40 minutes to point pleasant beach. The 1... More 

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

A long Labor Day weekend full of FUN! Thank you for your comments about your visit with us. While the Summer is over (sad face) the Fall/Winter season is a great time to come back again. Apple picking, Hay Rides, and Six Flags Haunted Halloween rides are another reason why the Jersey Shore rocks! Thank You again - Abby Kushner,... More 

East Northport, New York
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

What a great place and deal. Clean, new and located conveniently off the Garden state pkwy. Only 25 miles from great adventure and about 15 mins from all of the beaches. The pool is good size, just a bit cloudy and murky. Free breakfast and managers evenings are great. Great 2 bedroom suites.

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Six Flags! Six Flags! Two Bedroom Suite! Breakfast and Social! What a great combination. Thank you for visiting with us this Summer and hope to see you back next year! We will be sure to keep a better eye on the pool! All the best - Abby Kushner, General Manager. More 

Maryville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

I checked in here after the staff at the Hampton Inn across the street drove me away. The service here is top notch, breakfast is great, and amenities galore. The rooms are a bit dated but still very comfortable and location is great with the outlets and great food within walking distance. I will be staying here now that I'm... More 

Was this review helpful? Yes 1
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Fantastic! It is great to hear that you had such a wonderful experience at the Residence Inn, Neptune NJ. We appreciate your kind words about the service that you received and about our breakfast! We look forward to a future visit from you. The Jersey Shore is not just for the Summer! All the best - Abby Kushner, General Manager. More 

PA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 19, 2014

We wanted to get away for a few days. Take our son to Great adventure and the beach. This hotel was centrally located and had good reviews so we went for it. It was an ok experience. The breakfast was decent. They had bread and bagels for toast. Different hot things like eggs, sausage, sausage hash, pancakes. Every day was... More 

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank You for sharing your candid feedback about your recent stay, I apologize that your stay was not as satisfactory as it should have been. Your comments will help us to make improvements necessary to provide a great hotel experience. If you would like to contact me directly, I invite you to visit again where we can show you that... More 

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Additional Information about Residence Inn Neptune at Gateway Centre

Address: 230 Jumping Brook Road, Neptune, NJ 07753
Location: United States > New Jersey > Neptune
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
Number of rooms: 100
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Also Known As:
Residence Inn Neptune At Gateway Centre Hotel Neptune
Neptune Residence Inn

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