We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Neptune hotels

Residence Inn Neptune at Gateway Centre

3.0 of 5 Hotel   |   230 Jumping Brook Road, Neptune, NJ 07753
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Neptune at Gateway Centre to your Saves list
Residence Inn Neptune at Gateway Centre
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
83%
Ranked #3 of 6 hotels in Neptune
Certificate of Excellence 2013
A recent review
Write a Review

92 people have reviewed this hotel

Traveler rating
    48
    27
    12
    3
    2
See reviews for
48
19
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cleveland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family of 5 stayed at this hotel in July 2013. We typically stay at Residence Inns to have the space for all 5 of us. This hotel seems a little more dated than the ones we typically stay in, but it was clean. The room also was not as spacious as other Residence Inns have been either. The location... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

We hope that if you haven't, you've had the chance to take advantage of our recently renovated suites, lobby area, fitness center, and breakfast/evening social area. It certainly looks like a million bucks! If you have not, please accept my personal invitation to come for a visit to experience our newly remodeled areas of the Hotel. You will also continue... More

Lakewood, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 12, 2014

the place was neat clean perfect for traveling with a family, just what i wanted, nothing to fancy, 2 bedroom suite was great had kids in other room without having to do adjoining rooms. Not sure if would pay full price but got discount so definitely was worth it staff was great had an issue with room smell was resolved... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Agreed - we are great for Family! Thank you for sharing your candid feedback about your recent stay. The two-bedroom suite certainly provides a roomy space with two separate bedroom/bathrooms plus a full equipped kitchen with full-sized appliances to make either a short stay or long stay comfortable. We apologize again for the smoke scent and if we could be... More

Washington, D.C.
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 19, 2014

Great property. I travel to this part of NJ a few times a year and now know where I'll be staying in the future. Front desk staff was incredibly polite. I got upgraded to a 2 BR suite (Gold status helps). Breakfast was more than adequate. Rooms large and comfortable. Restaurants are nearby as well. For the price, you simply... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Indeed, Residence Inn IS a great property! And, we would like to thank you for your kind words about our polite front desk team, clean rooms, and fulfilling breakfast. With our renovations more than halfway completed, I hope that you return to see the finished product! If I could be of assistance for a future visit, please don't hesitate to... More

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2014

Good and pleasant hotel which met our expectations. We just wanted a hotel with breakfast and indoor pool and this hotel was it. It was in an decent location, liked that it wasn't on a main road and it was close to shopping and restaurants. We had a king bed room and it was large enough for 2 adults and... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Yes, Residence Inn - Neptune is a good place to stay for a few days or even many days. We take great pride in providing suites that are clean, roomy, and that also we can fill everyone's tummys! With the current snowy weather upon us - we look forward to warm sunny weather in a few quick months. We hope... More

Lancaster, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2014

Had an overnight here on my way to pick up my girls from the airport. Only about 45 Mins. from EWR and pretty close to OCean Grove. Coming back in Aug 14 with the whole family and hoping for a good trip as well. We've normally stayed at RI in Tinton Falls, but have outgrown the rooms. The breakfast was... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

We are so happy that you and your girls enjoyed your visit to the Residence Inn - Neptune NJ. While it seems like a quick stay, it seems as though you had the opportunity to experience a few of our amenities including breakfast. Ocean Grove is a great place to go when at the Jersy Shorea area for shopping and... More

Washington, District of Columbia, United States
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 6, 2014

The hotel was very clean and very comfy. They serve a complete free breakfast everyday. If you are into shopping, there are plenty of stores near by including a premium shopping outlet. They also have a pool, fitness center and basketball court. Great place to stay if you love the Jersey Shore!

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Christmas at the Jersey Shore is indeed a great time a year! A great location near the best shopping at the Jersey Shore - we LOVE Black Friday sales! A fulfilling hot and cold breakfast with hot and cold items that rotate, a light evening bite Monday, Tuesday, and Wednesday, indoor pool/whirlpool, and fitness center. Enough to keep anyone occupied.... More

New York City, New York
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 29, 2013

This was our third time at the Residence Inn in Neptune. We loved it so much previously, and left great reviews on Tripadvisor. This time, sadly, it failed to deliver on customer service. I went in the gym and the room-card reader was not operational, so I wasn't able to open the door. There was a lady working out in... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Happy New Year - and, thank you for your feedback about your stay. I personally apologize that you concerns were not addressed and resolved. Certainly, what happened is not common for us. Currently, we are undergoing renovations and I invite you to come and see all the changes. If I could be of assistance for that future visit, please don't... More

St. Petersburg, Florida
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 11, 2013

Spent four nights in a studio suite, and had an excellent experience. On the first day a problem with our room was quickly solved by moving to another location; Cheryl at the front desk handled our needs professionally and without question. Gina who is on the desk overnight greets guests by name in the morning, and is a true asset... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Wow - Thank you for the excellent comments about your visit with us! Problems do happen - and, it is great to hear that Cheryl was able to make the experience a better one! I agree that Gina, too, is top notch - as part of our over night. Housekeeping rounds out our spectacular team by providing a clean and... More

Flemington, New Jersey
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 8, 2013

Stayed here overnight in a 1 bedroom with a pull out couch. I slept on the pull out and it wasn't as bad as I was anticipating. There is a small store with snacks by the reception desk and a good free breakfast with eggs, waffles, home fries, and continental items. The hotel room was clean and queit on a... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for your birds-eye review of your recent stay! You could not have said it any better when you said "Clean comfortable hotel with a good breakfast". Our team prides itself on providing friendliness, a clean and fresh suite, and a breakfast with large variety. Although we are in our off-season, it gives us a great opportunity to provide... More

London, United Kingdom
Top Contributor
89 reviews 89 reviews
67 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at The Residence Inn for 3 nights on a business trip and it was a great base. The room was clean and the kitchenette area very useful. The free breakfast is far more than just a coffee and muffin affair with a good choice of cereals, juices etc. Staff a delight and the location is close to a... More

Was this review helpful? Yes
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

You are indeed correct - a great base to have while visiting the Jersey Shore area! You certainly said it best about the hotel team, amenities, and the local area. I appreciate that you took the time out of your busy day to share your feedback. It is helpful to those that have never been to the area or looking... More

Been to Residence Inn Neptune at Gateway Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Neptune at Gateway Centre

Also Known As:
Residence Inn Neptune At Gateway Centre Hotel
Residence Inn Neptune At Gateway Centre Hotel Neptune
Residence Inn Neptune
Neptune Residence Inn
Address: 230 Jumping Brook Road, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Neptune
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, Marriott, Expedia, Tingo, TripOnline SA, Hotels.com, Venere, Agoda and Otel so you can book your Residence Inn Neptune at Gateway Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn Neptune at Gateway Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.