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Holiday Inn Express Neptune

2.5 of 5 3510 Highway 66, Neptune, NJ 07753
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Certificate of Excellence 2014
Holiday Inn Express Neptune
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Holiday Inn Express Neptune
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191 reviews from our community

Traveler rating
    108
    55
    17
    7
    4
See reviews for
64
29
10
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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There are newer reviews for Holiday Inn Express Neptune
See the most recent reviews
New York
1 review
5 of 5 stars Reviewed October 1, 2014

I am writing this review to express my appreciation for nice people. Especially Tiara at the front desk. She was extremely helpful and friendly. Clean rooms and spacious. Hotel service and amenities were more than pleasing. The continental breakfast had a great variety.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Alexa C, Thank you so much for your wonderful review! We are very happy to hear that Tiara was helpful and friendly during your entire stay, and it is great to hear that you completely enjoyed all the accommodations and amenities offered at the hotel. Thank you again, and we hope to see you again soon! Sincerely, Holiday Inn... More 

Amsterdam
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 26, 2014

This facility is along a major road; one side faces the road, NJ Route 66, the other side faces green area and thus is quiet. Location is not charming. Plenty of free parking. About a mile from Jersey Shore Premium Outlet Mall, also on Route 66: http://www.premiumoutlets.com/outlets/directions.asp?id=78 Tip: if going to the mall, take along and show your auto club... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Thatwasit, Thank you for the wonderful review of your stay. We are thrilled to hear you enjoyed your accommodations and our convenient location to several shopping areas and the Jersey shore. We greatly appreciate all your great comments, and we hope you choose to stay with us again. Sincerely, Holiday Inn Express & Suites Neptune More 

Malmesbury, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2014

We stayed here for two nights on our way back to New York after having visited Washington DC. We chose the hotel based on Trip advisor reviews and weren't disappointed. The room was large with two queen beds. When we complained that our fridge was not cold the janitor came up and replaced it within five minutes. The buffet breakfast... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear fssmith, Thank you for the wonderful review! We are thrilled that you and your family had a great stay with us and were able to relax during your long travel from Washington DC to New York. We greatly appreciate your wonderful comments about the hotel and staff, and we hope you choose to stay with us again soon! Sincerely,... More 

Mount Joy, Pennsylvania
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2014

This is as nice a property I have ever stayed in for this price category. Furnishings throughout are very modern and clean. The indoor pool looked large and inviting, sorry I didn't think to bring my swim suit. The breakfast offerings were outstanding. The bagels looked to be right out of an NYC deli, not the usual pre-packaged frozen kind... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Rich O, Wow - thank you! We are thrilled that you enjoyed everything about your stay with us at the Holiday Inn Express & Suites Neptune! During your next stay, be sure to bring your swimsuit so you can lounge and relax at the indoor pool, and we will make sure to have plenty of bagels and cinnamon buns... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Clean, well run, excellent service and fantastic American Break feast. Central location for the New Jersey shore area around Asbury NJ. Close to beaches, outlet malls, party and charter boats. Quiet and easy to get to the NJ Garden State Parkway.

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear David S, Thank you! We are so happy to hear that you and your family had a wonderful stay with us and enjoyed our convenient location to many of New Jersey's hot spots! We hope you all choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites Neptune More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

My sisters and I spent 3 nights here. We were here for a wedding along with many other friends! Most of us were on the same floor which worked out well for visiting. We found this property to be in excellent condition. The front desk staff responded quickly to our needs when we called. Our stay came with the typical... More 

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks for choosing the Holiday Inn Express Hotel & Suites of Neptune. We're so glad that you and your friends enjoyed your stay, and that our accommodations and front desk staff made a good impression. Providing a great customer experience means the world to us, and we truly appreciate your feedback. Hope to see you again soon! More 

Shoreline, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

We stayed at the Holiday Inn Express for one week while visiting our son who lives in Neptune. The staff was very helpful and welcoming. When we arrived we made a room switch from the 3rd to 4th floor without any problem. The room was cleaned every day which gives one a nice feeling when returning from an active day.... More 

Was this review helpful? Yes 1
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks so much for taking the time to review our hotel. Feedback is always appreciated, and helps us further our pursuit of excellence. We're glad you enjoyed your stay, and hope to see you again soon! More 

Wayne, New Jersey
2 reviews
5 of 5 stars Reviewed August 22, 2014

Rooms were new and clean, the suite was excellent- awesome bathroom. The breakfast wasnt that great, eggs and french toast were wet. Pancake machine was not working, coffee not so great. We had a mix up with our room when we booked and Tiara went out of her way to help us. She was really a pleasure to deal with,... More 

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks so much for your review. Making our guests happy means the world to us! Hope to see you again soon. More 

Columbus, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 19, 2014

We chose this hotel so that we could be close to the shore and also close to Six Flags. This hotel was located only 13 min from the beaches and only 30 min from Six Flags. The hotel was very clean and the staff was very polite. The beds were very hard and uncomfortable but was ok for only two... More 

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thank you for taking the time to review our hotel. We're so glad that you were pleased with our clean accommodations and professional staff, but sorry that you weren't pleased with other aspects of your stay. We've reviewed your comments carefully and will continue looking for ways to improve so that your next stay will be worthy of a 5-star... More 

Top Contributor
72 reviews 72 reviews
67 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed August 15, 2014

We had a suite which was very nice and large. Great shower. Very very noisy with thin walls. Disgusting breakfast, basically inedible other than the hard boiled eggs. Fantastic staff, particularly Taria ( name might be wrong, lovely young pregnant woman). One of the best hotel employees I have ever met, could not be more pleasant and helpful! Would only... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Neptune, responded to this review

Dear travellinghopefully, Thank you very much for your recent stay at our hotel. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it all worth our efforts. We strive to accommodate all of our guests and their needs, but in this case, it seems we have fallen short of... More 

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Additional Information about Holiday Inn Express Neptune

Address: 3510 Highway 66, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Neptune 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Neptune Hotel Neptune

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