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Holiday Inn Express Neptune

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3510 Highway 66, Neptune, NJ 07753
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Holiday Inn Express Neptune
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Holiday Inn Express Neptune
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239 Reviews from our TripAdvisor Community

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Traveler rating
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77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (64)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (47)
All months
5 of 5 stars Reviewed 6 days ago NEW

Loved it. Clean. Spacious. Beds were comfortable. Just what we needed. We had a bad experience at another hotel we stayed at the night before so this was just perfect. 12 min drive from the beach at asbury park. Free parking and wifi which was the best. We needed to stay an extra hour due to some personal reasons and... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Janice J, Thank you so much for the outstanding review! We are thrilled that you had such a wonderful stay with us at the Holiday Inn Express & Suites Neptune and enjoyed all the amenities we offer. Thank you again, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn Express & Suites Neptune More 

New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My two girls and I checked in during the Middle of the week for a two night stay. Amanda was servicing the front desk. Her professionalism and courteous demeanor made our stay even more enjoyable. She was accommodating at all times. Her supervisor Ashley was just and gracious and professional. My kids loved the early morning free breakfast offered each... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear 4Brady, Thank you for the 5-star review of your recent stay at the Holiday Inn Express & Suites Neptune! We are so happy to hear that you and your daughters had a fantastic stay with us and enjoyed your accommodations and all the amenities we have to offer. We greatly appreciate your wonderful comments about Amanda and Ashley. We... More 

Cumberland, Rhode Island
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

When I had visited family in the past I I had stayed at the HI Toms River, but they left the company a couple of years ago. I picked this hotel based on the reviews I had read and recommendations from family members so I booked a IHG rewards night and IHG credit card free night to make up a... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear ktpc2005, We would like to take this opportunity to apologize for the experience you had at the Holiday Inn Express & Suites Neptune. Unfortunately, we have no complaints logged in our system regarding our front desk staff or the breakfast area. We strongly encourage our guests to contact management as soon as a problem arises so we can address... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is our second stay at this hotel. The front desk staff could not be more cordial and service oriented. Upon check-in we met Tiana, who was very welcoming, despite our late arrival. Our room had an air conditioning problem and when we called the front desk she sent a very nice man in less than 5 minutes who corrected... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear julia c, Wow! We cannot thank you you enough for your outstanding review! We are very happy to hear you have chosen to stay with us for a second time, and had another fantastic stay. We will be sure to share your review with Tiana, Gerri, and the rest of the staff as I am sure it will brighten... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am particularly happy and emotional about this review. This was a very important visit to the beach with my family and picking the right Hotel was essential to our plans. Well we picked the right one; the staff was friendly, helpful and I recommend this property to anyone going to The Jersey Shore. Gold Stars and A+ to the... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Scooby1125, Wow - thank you so much! We are absolutely thrilled to hear that you and your family had an exceptional stay with us. We greatly appreciate your review and your recommendation to other travelers. Thank you again, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn Express & Suites Neptune More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015 via mobile

The Holiday Inn was absolutely excellent. It is very clean and their customer service is amazing!! My husband and I traveled from Massachusetts and ended up booking a disgusting hotel nearby after seeing all others booked in the area. We called the Holiday Inn and by a miracle they were able to give us a room for the night and... More 

Was this review helpful? Yes 2
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Sondraprieto, Thank you for taking the time review your recent stay at the Holiday Inn Express & Suites Neptune! We are so happy to hear that you completely enjoyed your stay with us and that our staff provided exceptional service and went above and beyond what is asked of them. We will be sure to share your review with... More 

New York
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 26, 2015

Looking forward to writing this one as it is well deserved, more so than any other review I have written! First of Kudos to Ashley, Tiarra and Marcel for their inviting, nurturing and warm nature from the beginning of our wonderful stay until the end! Tiarra you are a sweeite helping me in my time of extreme need. Love ya.... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear cheflrene, Wow! We cannot thank you enough for this absolutely amazing review! We are thrilled that you and your family had an exceptional stay with us at the Holiday Inn Express & Suites Neptune! We will be sure to share your review with Ashley, Tiarra, Marcel, and the rest of the staff. Their efforts will to provide our guests... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 23, 2015

We've stayed here 4 or 5 yrs ago a few times when it first opened. It was excellant. We've tried the last 2 yrs to get a room in the months of june or july, all booked. We tried again this year hoping West Long Branch Holiday Inn wasn't going to be our go to vacation hotel again and got... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear PROSODY1, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune. We apologize that you were not completely satisfied, and we would like to take this opportunity to respond to your concerns. Unfortunately, we do not have any complaints logged during your stay. We encourage our guests to contact management... More 

Ocean City, New Jersey
1 review
5 of 5 stars Reviewed June 23, 2015

I had a couple of friends over visiting me over the weekend. Since they couldn't all stay in my place, we googled places around and among the results were Holiday Inn. It was a good thing that we stayed in that hotel ( they dragged me with them, good thing they did.. LOL ). The employees were friendly and the... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Janelle P, Thank you for your wonderful review! We are thrilled that you and your friends had a wonderful stay with us, and we are pleased that Susana provided professional, friendly service for the duration of your stay. Her excellent customer service will definitely be noted. Thank you again, and we hope you choose the Holiday Inn Express &... More 

1 review
5 of 5 stars Reviewed June 23, 2015 via mobile

I stayed in the holiday Inn Express in Neptune for about a month on business. I had stayed at the red roof in tinton fall for a couple of weeks prior. As soon as I called to book this hotel I could feel the difference. Amanda helped my book and was very nice. I was most please with quality of... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Jamus222, Wow - thank you! We are absolutely thrilled that you had a fantastic stay with us at the Holiday Inn Express & Suites Neptune. Our team strives to provide our guests with an exceptional stay, and we are happy to hear that everyone is going above and beyond to assist all of our guests. Thank you again for... More 

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