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Holiday Inn Express Neptune

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3510 Highway 66, Neptune, NJ 07753
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Holiday Inn Express Neptune
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Holiday Inn Express Neptune
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213 reviews from our community

Traveler rating
    126
    58
    17
    8
    4
See reviews for
70
31
13
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (56)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (47)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago

Great customer service!!! What an amazing stay. Booked by phone and the staff was just a helpful and pleasant in person. Easy check in and no hassle check out. Family friendly. Clean and spacious, would highly recommend.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear egoodman12, Thank you! We are thrilled you enjoyed everything about your stay with us at the Holiday Inn Express & Suites Neptune. We greatly appreciate your 5-star review and your recommendation to other travelers, and we hope to see you again soon. Sincerely, Holiday Inn Express & Suites Neptune More 

North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay and professional hotel staff. The bed was so comfortable and was able to sleep well. Overall good value for your stay! Staff was extremely helpful in recommending restaurants and what to around for fun..

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear sofig123, Thank you for the wonderful review! We are thrilled that you enjoyed everything about your stay and found our staff to be friendly and helpful. We greatly appreciate your review, and we hope to see you again soon. Sincerely, Holiday Inn Express & Suites Neptune More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Recommending this hotel for friends and family to stay during my wedding week this summer since it is located close to the venue and the Parkway. Operations Manager Ashley was very pleasant to work with.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear AM1229, Thank you for choosing the Holiday Inn Express & Suites Neptune to accommodate your guests for your wedding week this summer! We greatly appreciate the 5-star review, and we will be sure to share your comments with Ashley and the rest of the staff. Thanks again, and we look forward to having you stay with us this summer!... More 

New York City, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay was overall a good stay. The hotel is very clean and everyone was very friendly and made us feel welcome. We enjoyed the complimentary breakfast, especially the pancakes! Our only complaint is that it was a little noisy. We must have picked the wrong weekend to visit. There was apparently some kind of tournament going on, so lots... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Liz E, Thank you for the wonderful review! We are so pleased that you had an exceptional stay with us and enjoyed all of the amenities we offer at the hotel. We do apologize for the noise you experienced, and we will address this with management. Thank you again for the review, and we hope to see you again... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I travel a lot for work so I've stayed in plenty of hotels and dealt with my fair share of difficult people and annoyances. That said, my recent stay at this hotel was a very pleasant surprise! The staff was wonderful, in particular I found Ashley to be very helpful. She was extremely polite, informative and attentive. I would absolutely... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear LittleHands3, Wow - thank you! We are thrilled to hear that you enjoyed everything about your stay with us at the Holiday Inn Express & Suites Neptune! We greatly appreciate your wonderful comments about Ashley and the rest of our staff, and we will be sure to share your review with everyone. Thank you again, and we look forward... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This place is wonderful. The young lady at the front desk was pleasant and made it a priority to accommodate my family and I accordingly. I highly recommend this hotel. Excellent staff! The kids enjoyed the chocolate chip cookies too.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear BluesTraveler94, Thank you! We are so pleased that you and your family had a great stay with us and the front desk staff went above and beyond to make sure everything was taken care of. We greatly appreciate your review and your recommendation to other travelers. Thank you again, and we hope to see you again in the future!... More 

paramus,nj
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy to get to, close to the shore exits but away from the mess. Great place to stay, it's quiet enough so you are not in the mix of traffic. Lots of eateries close by. From the time you get in lobby is spotless. Receptionist is attentive with a smile. There is a security guard at the door. The breakfast... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Bandres, Thank you for the wonderful review! We are absolutely thrilled that you and your family had an outstanding stay with us at the Holiday Inn Express & Suites Neptune. It is great that you were able to take advantage of some of our great amenities including our indoor pool and complimentary breakfast. Thank you again for the wonderful,... More 

Toms River, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night unexpectedly,and it was an unexpected gem! The staff was nice and friendly. The housekeeper who made my room did a phenomenal job. Next time I drive this way I will definitely make this place my mid point stop over hotel.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Mike M, Thank you so much for the 5-star review! We are pleased to hear that you enjoyed everything from our award-winning accommodations to our exceptional staff. We greatly appreciate your review, and we look forward to your next stay! Sincerely, Holiday Inn Express & Suites Neptune More 

NYC, NY
Contributor
11 reviews 11 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I want to start by saying I am VERY picky with my reviews. Having said that, saying this is TOP NOTCH is huge. The place was extremely neat and clean, service was friendly and staff couldnt be nicer. The bed and pillow was super cozy also. It is in a great location and parking was easy. Margot was nothing but... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear bobbydnyc, Thank you! We are thrilled that you had an exceptional stay with us at the Holiday Inn Express & Suites Neptune! We greatly appreciate your outstanding review, and we look forward to having you stay with us again in the future. Sincerely, Holiday Inn Express & Suites Neptune More 

Sea Bright, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on a recent business trip, everyone from the front end staff to each person I met that worked for the property were first rate, friendly and helpful. Will stay here each time I'm back in town.

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Tony L, Thank you so much for the great review! We greatly appreciate your wonderful feedback, and we look forward to seeing you again soon! Sincerely, Holiday Inn Express & Suites Neptune More 

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