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Holiday Inn Express Neptune

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3510 Highway 66, Neptune, NJ 07753
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Holiday Inn Express Neptune
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (64)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (47)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Holiday Inn was absolutely excellent. It is very clean and their customer service is amazing!! My husband and I traveled from Massachusetts and ended up booking a disgusting hotel nearby after seeing all others booked in the area. We called the Holiday Inn and by a miracle they were able to give us a room for the night and... More 

Was this review helpful? Yes 2
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Sondraprieto, Thank you for taking the time review your recent stay at the Holiday Inn Express & Suites Neptune! We are so happy to hear that you completely enjoyed your stay with us and that our staff provided exceptional service and went above and beyond what is asked of them. We will be sure to share your review with... More 

New York
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Looking forward to writing this one as it is well deserved, more so than any other review I have written! First of Kudos to Ashley, Tiarra and Marcel for their inviting, nurturing and warm nature from the beginning of our wonderful stay until the end! Tiarra you are a sweeite helping me in my time of extreme need. Love ya.... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear cheflrene, Wow! We cannot thank you enough for this absolutely amazing review! We are thrilled that you and your family had an exceptional stay with us at the Holiday Inn Express & Suites Neptune! We will be sure to share your review with Ashley, Tiarra, Marcel, and the rest of the staff. Their efforts will to provide our guests... More 

Contributor
17 reviews 17 reviews
2 of 5 stars Reviewed 1 week ago NEW

We've stayed here 4 or 5 yrs ago a few times when it first opened. It was excellant. We've tried the last 2 yrs to get a room in the months of june or july, all booked. We tried again this year hoping West Long Branch Holiday Inn wasn't going to be our go to vacation hotel again and got... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear PROSODY1, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune. We apologize that you were not completely satisfied, and we would like to take this opportunity to respond to your concerns. Unfortunately, we do not have any complaints logged during your stay. We encourage our guests to contact management... More 

Ocean City, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago NEW

I had a couple of friends over visiting me over the weekend. Since they couldn't all stay in my place, we googled places around and among the results were Holiday Inn. It was a good thing that we stayed in that hotel ( they dragged me with them, good thing they did.. LOL ). The employees were friendly and the... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Janelle P, Thank you for your wonderful review! We are thrilled that you and your friends had a wonderful stay with us, and we are pleased that Susana provided professional, friendly service for the duration of your stay. Her excellent customer service will definitely be noted. Thank you again, and we hope you choose the Holiday Inn Express &... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed in the holiday Inn Express in Neptune for about a month on business. I had stayed at the red roof in tinton fall for a couple of weeks prior. As soon as I called to book this hotel I could feel the difference. Amanda helped my book and was very nice. I was most please with quality of... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Jamus222, Wow - thank you! We are absolutely thrilled that you had a fantastic stay with us at the Holiday Inn Express & Suites Neptune. Our team strives to provide our guests with an exceptional stay, and we are happy to hear that everyone is going above and beyond to assist all of our guests. Thank you again for... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My boyfreind book this hotel for the weekend, he suprised me with the suit. It eas our anniversary and it was awesome. Beautiful room big bathroom check in was quick the lady at the front desk was very helpful. We are huge bruce springsteen fans so wr went to the stone pony for drinks for the evening. It was just... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear jackieloveR, Thank you for the wonderful review! We are so happy to hear that you enjoyed your weekend away with your boyfriend for your anniversary. We greatly appreciate your review, and we look forward to seeing you both again soon! Sincerely, Holiday Inn Express & Suites Neptune More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed Friday night. This hotel is very clean and the staff was great. The lobby is decorated as beach theme which was fun and different. The staff was very welcoming and not only helpful with suggestions on things to do and restaurants, but they gave the kids goody buckets at check in which our boys loved. The hotel is... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Cristal T, Thank you for the 5-star review! We are thrilled to hear you and your family had a wonderful stay with us at the Holiday Inn Express & Suites Neptune. We greatly appreciate your review, and we look forward to seeing you again next summer! Sincerely, Holiday Inn Express & Suites Neptune More 

Inwood, West Virginia
Top Contributor
91 reviews 91 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We were able to check in quickly, the person at the desk was friendly and helpful, the rooms were clean, the pool was nice (a little small, but perfect for folks with kids), the breakfast buffet was great.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Thomas J, Thank you for the 5-star review! We are happy to hear you had a great stay with us at the Holiday Inn Express & Suites Neptune. We greatly appreciate your review, and we hope to see you again soon! Sincerely, Holiday Inn Express & Suites Neptune More 

Sudbury, Massachusetts
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here while attending some family events nearby. (not in the mood to sleep on couches or in a tent...) Check in was quick and easy. Our room was basic and functional, but unfortunately too close to the lobby. There were several high school sports teams bunking in the same Saturday night, which meant the lobby and surrounding hallways... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear marlas7777, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune! We are pleased to hear you enjoyed your accommodations and our amenities, but it is disappointing to hear that the noise level was an inconvenience. We have addressed this with the staff to make sure they are taking appropriate... More 

Portage, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this Holiday Inn Express last Tuesday, June 9th. Service was top notch and my customer service rep that evening was fantastic! We travel on business to this area twice a year and so far this is the only place we stay. One glitch, the wifi was a little difficult to access this time so I used my... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Timothy W, Thank you so much for the outstanding review! We are very happy to hear that you completely enjoyed your stay and our wonderful staff. We greatly appreciate your review and your feedback, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites Neptune More 

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