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All 6 Neptune hotels

Holiday Inn Express Neptune

2.5 of 5 Hotel   |   3510 Highway 66, Neptune, NJ 07753
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85%
Ranked #2 of 6 hotels in Neptune
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Cheryl S
  • Overview
  • Reviews (176)
  • Photos (49)
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  • Room tips (51)
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176 people have reviewed this hotel

Traveler rating
    99
    51
    15
    7
    4
See reviews for
58
28
10
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My sisters and I spent 3 nights here. We were here for a wedding along with many other friends! Most of us were on the same floor which worked out well for visiting. We found this property to be in excellent condition. The front desk staff responded quickly to our needs when we called. Our stay came with the typical... More

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks for choosing the Holiday Inn Express Hotel & Suites of Neptune. We're so glad that you and your friends enjoyed your stay, and that our accommodations and front desk staff made a good impression. Providing a great customer experience means the world to us, and we truly appreciate your feedback. Hope to see you again soon! More

Shoreline, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express for one week while visiting our son who lives in Neptune. The staff was very helpful and welcoming. When we arrived we made a room switch from the 3rd to 4th floor without any problem. The room was cleaned every day which gives one a nice feeling when returning from an active day.... More

Was this review helpful? Yes 1
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks so much for taking the time to review our hotel. Feedback is always appreciated, and helps us further our pursuit of excellence. We're glad you enjoyed your stay, and hope to see you again soon! More

Wayne, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

Rooms were new and clean, the suite was excellent- awesome bathroom. The breakfast wasnt that great, eggs and french toast were wet. Pancake machine was not working, coffee not so great. We had a mix up with our room when we booked and Tiara went out of her way to help us. She was really a pleasure to deal with,... More

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thanks so much for your review. Making our guests happy means the world to us! Hope to see you again soon. More

Columbus, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel so that we could be close to the shore and also close to Six Flags. This hotel was located only 13 min from the beaches and only 30 min from Six Flags. The hotel was very clean and the staff was very polite. The beds were very hard and uncomfortable but was ok for only two... More

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Neptune, responded to this review

Thank you for taking the time to review our hotel. We're so glad that you were pleased with our clean accommodations and professional staff, but sorry that you weren't pleased with other aspects of your stay. We've reviewed your comments carefully and will continue looking for ways to improve so that your next stay will be worthy of a 5-star... More

Top Contributor
74 reviews 74 reviews
69 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a suite which was very nice and large. Great shower. Very very noisy with thin walls. Disgusting breakfast, basically inedible other than the hard boiled eggs. Fantastic staff, particularly Taria ( name might be wrong, lovely young pregnant woman). One of the best hotel employees I have ever met, could not be more pleasant and helpful! Would only... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Neptune, responded to this review

Dear travellinghopefully, Thank you very much for your recent stay at our hotel. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it all worth our efforts. We strive to accommodate all of our guests and their needs, but in this case, it seems we have fallen short of... More

Washington, DC
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used to stay at another hotel nearby, but once we stayed here a couple of years ago, we never went back to the other place. The staff are friendly and attentive. As another reviewer said, it's so refreshing to stay in a place that puts value in excellent customer service. On top of that, the rooms are spacious and... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear GlobetrotterDC, Thank you! It is wonderful to hear that you and your family continuously choose to stay with us at the Holiday Inn Express & Suites Neptune and always have an outstanding stay! We are thrilled that you have completely enjoyed everything about your stay from the accommodations to our exceptional staff. Thank you again for the wonderful review,... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything went well. The front desk is polite. The hotel is very clean. The breakfast is very good. The rooms are spacious, updated and very clean. There is refrigerator along with an iron and I believe I saw a microwave along with an indoor pool and small gym. Free apples are available in case you're looking for a healthy snack.... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Jack D, Thank you! We greatly appreciate you giving your recent stay at the Holiday Inn Express & Suites Neptune a 5-star review on TripAdvisor. We are absolutely thrilled that you completely enjoyed your stay with us and all the great amenities we offer. Thank you again, and we look forward to seeing you again soon! Sincerely, Holiday Inn... More

Poughkeepsie, New York, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for three nights with my daughter, his brother and family. The front desk staff was incredibly helpful, friendly, and always laughing. The maid service was prompt, and the breakfast bar was filled each morning. The room was clean and the location suited our needs. We enjoyed the pool and game room as well as the area for printing/computers. I... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear larell, Thank you! We are very happy to hear that you and your family had an excellent stay at the Holiday Inn Express & Suites Neptune! We greatly appreciate your wonderful comments about your accommodations, our amenities, and our outstanding staff. Thank you again, and we look forward to your next stay! Sincerely, Holiday Inn Express & Suites Neptune More

CT
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Holiday Inn Express July 28 - July 30 as well as August 6 2014. My experience was particularly excellent due to my interactions with the morning/early afternoon hotel staff, particularly Amanda. She went above and beyond to meet all of our requests, no matter how significant or insignificant they were. Good customer service is hard to... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Anne-Mary-S, Thank you for the wonderful 5-star review of your recent stay at the Holiday Inn Express & Suites Neptune! We are absolutely thrilled to hear that you had a great stay with us and enjoyed your accommodations, the amenities we offer, and our exceptional staff. Your review will be shared with Amanda and the rest of the staff... More

New York, New York, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at a Holiday Inn Express in Philly and it was such a positive experience that when I had to choose a hotel for an overnight stay the following day I chose Holiday Inn Express again. I booked through Expedia and the booking was fast and we were in the system when we arrived at the front desk.... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Troy P, Wow - thank you for your outstanding review of your recent stay at the Holiday Inn Express & Suites Neptune! We are absolutely thrilled that you loved everything about your stay with us, and your phenomenal review will be shared with the entire staff. We greatly appreciate your wonderful comments and your recommendation to other travelers. Thank... More

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Additional Information about Holiday Inn Express Neptune

Address: 3510 Highway 66, Neptune, NJ 07753
Phone Number:
Location: United States > New Jersey > Neptune
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Neptune 2.5*
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Also Known As:
Holiday Inn Express Neptune Hotel Neptune

49 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart(R) at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100A (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features - a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. For arrivals from Memorial Day through Labor Day, cancellations may be made by 6pm at least one day prior to arrival. For arrivals after Labor Day and before Memorial Day, cancellations may be made by 6pm on the day of arrival. ... more   less 
Number of rooms
95

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Neptune and other travelers.
1 question
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13 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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