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All 27 Mount Laurel hotels

Courtyard by Marriott Mt. Laurel

3.0 of 5 Hotel   |   1000 Century Parkway, Mount Laurel, NJ 08054
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Ranked #13 of 27 Hotels in Mount Laurel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
RoxieMaine1111 Kennebunk, Maine
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109 reviews from our community

Traveler rating
    36
    46
    15
    9
    3
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38
19
7
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berekeley Heights
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at your Courtyard Hotel in Mount Laurel NJ with a guaranteed reservation (which I actually confirmed the day before). When we arrived we were told by the front desk that they did not have a room for our family. And that you had found a room for us in ANOTHER STATE - 25 miles away. As my 2... More

Was this review helpful? Yes 1
Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you again for the honest and sincere feedback. We truly appreciate you taking the time to convey your frustration at th accurance of this past weekend. We are truly sorry for the inconvenience and are reviewing the situation as a training tool to better serve all guest in the future. We understand the frustration and truly hope you will... More

Summit, New Jersey
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed 1 week ago

Despite having a confirmed reservation held by our credit card, the Courtyard staff decided that guests who overstayed their reservation deserved better treatment than a family of four in the area for a soccer tournament. We arrived at the hotel at 10:00 p.m. following our kid's games and dinner. We were told the hotel was "oversold" but they were able... More

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Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

We appreciate your honest feedback regarding Saturday evenings accurrance. It is never our intention to provide less than stellar service to any guest. We pride ourselves in honoring guest request and reservations and unfortunetly in this instance we let you down as well as ourselves. More

Kennebunk, Maine
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here numerous times per year while on business travel, and stayed again for 3 nights last week. Keep in mind this is a Courtyard Marriott, not regular Marriott or JW Marriott, all of which are in a different class. This is a dependable, clean hotel with good service, great beds, reasonable rates. Staff are friendly and helpful. There... More

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kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for taking time to share your feedback regarding the Courtyard Mount Laurel! We are please you enjoyed your stay and found our hotel clean, convenient, and our staff helpful! Your honest comments are appreciated and are shared with the staff. Thank you and please visit as your travel needs permit. Thank you for choosing Courtyard by Marriott. More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 3, 2014

We stayed at this location for 5 nights in late July through early August 2014. Our arrival on the first night was very late, about 10PM, and we were very tired. The room was clean, well furnished, with a clean bathroom and comfortable bed. During our stay we were in and out during the day frequently, and it seems the... More

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kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you again for writing to TripAdvisor! Your feedback is extremely helpful and the entire staff appreciates your visit and comments. We do follow up on all concerns as we want to keep our service standards consistent and keep our guests comfortable. Thank you agin for choosing Courtyard Mount Laurel...please visit again soon! More

nh
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 11, 2014

The hotel is right off the highway but you need to watch finding it .Nothing close by as far as stores etc.It is a courtyard nice looking as usually.My room had trash in the trash can(they did offer me another room when I complained that someone needed to come up and empty the can) I will not stay at a... More

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kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for your feedback and review of the service you received at the Courtyard Mount Laurel. Everything we do is aimed at providing a comfortable and restful stay. In this instance we let you down with less than Marriott standards. I certainly apologize for this...it is not how we serve our loyal guests. I intend to use this information... More

Warren, New Jersey
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2014

I stayed here with my boyfriend when he was working at McGuire AFB and they ran out of rooms on base. This was definitely one of the nicest hotels he has ever been placed in. The rooms were large, clean, and well decorated. The bed was comfortable and there were plenty of pillows. The bathroom was large and had a... More

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kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for the wonderful feedback! We appreciate your business and that you found the hotel accommodating and comfortable. Next time you are in the area we would be pleased to provide some great local sight seeing and shopping areas that many of our guests have found fun and exciting! We hope to see you again soon....and we appreciate your... More

Costa Mesa, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed August 5, 2014

Traveled with my husband on his business trip. After two nights in LBI we stayed two nights at this property, clean, efficient, helpful, upgraded to a suite room with Platinum status. Only took about 20-25 minutes to get into Philadelphia. I would stay there again if I needed to be in the area.

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kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for the kind review of the Courtyard Mount Laurel! We are thrilled to serve you anytime your travels bring you and family to the Philadelphia area. Your comfort is of the utmost imporatnce to our staff and we very much appreciate your loyalty to Marriott as a Platinum Elite Rewards member. Thank you very much. More

Fredericksburg, Virginia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 1, 2014

From Check-In to departure the staff, especially Beverly, were outstanding. Every hotel/motel in the area was full . . . . . special national Olympics and national teen lacrosse championships. All neat and clean; but suggest Bistro staff use a wash cloth and dry towel to clean tables. Bistro food had good taste but a bit overpriced. Fitness Center outstanding>... More

Was this review helpful? Yes 1
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you very much for the wonderful comments. I am happy to know of your comfort and pleasure during your recent stay, and we look forward to seing you again soon. Noticing the channel guides in the Fitness Center and remembering a staff member's name who assisted means you are a seasoned traveler and your comments mean a great deal... More

Vero Beach, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

Hotel staff were very accomodating to our needs for a place to store our ice packs for transporting medication. King Room was well appointed and large by room standards. Bed was great for sleeping. Looks like place was newly renovated. Check in was quick. Coffee taste great. Hotel near restaurants and shopping and close for getting on and off the... More

Was this review helpful? Yes 1
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

What a nice review! Thank you so much. We are always pleased to know of our guests' satisfaction and how you enjoyed your stay...and to share the comments means you took the time from your schedule to let others know. These reviews are valuable to us no matter if they are positive, or not so positive as we learn and... More

Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed here for an evening during a sports tournament recently. It is easy to find off a main road in mt. Laurel. Check in was quick and simple, and they had honored my request for a quiet room location by putting us in a room facing the courtyard and not the highway. There was a king bed and a... More

Was this review helpful? Yes
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for reviewing the Courtyard Mount Laurel on TripAdvisor! Your personal coments and constructive feedback are welcome for our staff and guests alike. I am pleased that the staff worked to please you despite a couple of concerns that occured...that is the way it is supposed to work! Please join us again soon should your travel plans... More

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Additional Information about Courtyard by Marriott Mt. Laurel

Address: 1000 Century Parkway, Mount Laurel, NJ 08054
Location: United States > New Jersey > Mount Laurel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Mt. Laurel 3*
Number of rooms: 151
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Also Known As:
Courtyard By Marriott Mt. Laurel Hotel Mount Laurel
Courtyard Hotel Mt Laurel
Courtyard Mount Laurel
Mount Laurel Courtyard
Mount Laurel Marriott

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