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Courtyard by Marriott Mt. Laurel

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1000 Century Parkway, Mount Laurel, NJ 08054
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Courtyard by Marriott Mt. Laurel
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Travel for business 140 nights a year. Old, run down. Woke up at 10:55 pm to smell of burning rubber and brutal headache. Wires on air conditioner were fusing. When I called desk manager sent someone up. Solution from manager was to open a window! Full hotel, potential electrical fire, open a window! Had to actually walk down to front... More 

Was this review helpful? Yes 1
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. We do appreciate all feedback including the comments regarding this less than Marriott standard stay. Your feedback will most definitely assist our focus on training especially in situations such as you have described. As a frequent traveler we hope you will always continue to share your feedback. You... More 

New Hope, Pennsylvania
Level Contributor
146 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Courtyard with an actual Courtyard! The building wraps around an open core featuring two seating areas, one with umbrellas and chairs, another with a fire pit and seating for about 15+ people. The pool and whirlpool are indoors (with a glass roofed extension) and connect to the seating area. This was pretty desirable on a hot summer... More 

Was this review helpful? Yes
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Good afternoon! Thank you for the very nice review regarding our hotel and our community! We all appreciate the time you took and your loyalty to our Courtyard Brand. Please visit again soon and always travel safely. Thank you. More 

Hong Kong Region, China
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here while driving up the coast from NC to Canada with my sister. The hotel is located right off the interstate, so it has easy access while traveling north or south. The bistro is open till 10:00 PM and they made me a fresh tasty turkey BLT sanswich on sourdough. The outside fire pit is a nice touch and... More 

Was this review helpful? Yes
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

We appreciate the wonderful review and kind words! So happy you were able to relax and enjoy your time with our hotel. Please visit again soon and thank you very much for the feedback and for your loyalty to Marriott Courtyard! More 

Greenwood, Delaware
4 of 5 stars Reviewed June 30, 2015

Nice inviting garden courtyard with comfortable seating to enjoy the outdoors during our stay. Convenient Bistro for a glass of wine and light meal as well as serving Starbucks coffee! Hotel is conveniently located off the NJ Turnpike.

Was this review helpful? Yes
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you very much for the feedback and your Trip advisor review. We truly appreciate your stay and hope to see you again soon! Your kind words are very helpful in our day-to-day operations. More 

Streator, Illinois
Level Contributor
175 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed June 15, 2015

The beds were comfortable and the staff were kind. My son was going to go swimming, but the pool was closed when we walked to it. On our way back to our room we passed several kids running around in the courtyard in their swimming suits, so if the pool had been open, I don't think he would have went... More 

Was this review helpful? Yes 1
Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for staying at the Mt. Laurel Courtyard. We do appreciate your business and your feedback. We look forward to your next visit. Thank you More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 5, 2015

On a 1-10 Courtyard scale, this hotel gets a 3.5. The hotel was "Courtyard-functional", nothing stood out. Room was OK and clean, bed was OK, lobby was standard, etc. On the negative side, the hotel had an older, funky layout that resulted in a long walk down the hallways to the lobby (it was much shorter to go outside to... More 

Was this review helpful? Yes 1
Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for staying here at the Mt. Laurel Courtyard. We do apreciate your business and most of all your helpful feedback. It is very important to us to know what our staff can approve on. This information will be addressed accordingly. Sincerely More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 3, 2015

Very nice lobby and rooms are nice.our room the light over the coffee maker was out and the bathroom door didn't shut. Breakfast not offered early enough had to work at 630 am. Beds were really comfortable and room was clean

Was this review helpful? Yes 1
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for the Trip Advisor review! We appreciate the nice comments regarding the comfort you experienced. We will definitely use your feedback regarding the lighting and door issues for all repairs needed and thank you for the information. Our sincere apologies that these items were not corrected prior to your arrival. Thank you and please visit us again soon. More 

NJ
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed May 26, 2015

I have visited this property a dozen or so time over the last two years or so. My last three visits have been BAD. I do not know if they are unable to handle weekend crowds and keep up in terms of cleanliness and service but that is not my problem. My feeling is they are booking sport team after... More 

Was this review helpful? Yes 2
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for your feedback regarding this recent time in Mount Laurel. You have my sincere apologies for a stay that was less than desireable and far below your, and our own expectations. We are striving to improve daily and as painful as this information is to deliver and receive we truly will use it for training purposes and positive... More 

S Wales
Level Contributor
253 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
3 of 5 stars Reviewed May 20, 2015

Stayed one night (Friday) booked off the Marriott website at a rate of US$94 +tax which i thought was a good rate. I am a Marriott Gold Member. Standard Marriott Courtyard. I didn't experience any of the issues the other guests appear to have experienced. I relaxed in the pool for a bit. It was locked when approached form the... More 

Was this review helpful? Yes 1
Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for your response. More 

Port Orange, Florida, Usa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed at this hotel for a couple nights while in town to lay our grandmother to rest. The staff were extremely helpful and courteous. The entire hotel was recently updated or built, I'm not sure which. The room was quite spacious and clean for a standard 2-queen bed room. I also loved that they had a full service bistro/bar... More 

Was this review helpful? Yes
Paula P, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for your response. More 

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