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The Westin Mount Laurel

4.0 of 5
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555 Fellowship Rd., Mount Laurel, NJ 08054
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The Westin Mount Laurel
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Ranked #17 of 27 Hotels in Mount Laurel
A recent review
4 of 5 stars Reviewed December 1, 2011
AlphaFlyer San Francisco
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183 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Westin Mount Laurel
See the most recent reviews
San Francisco
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 1, 2011

A pretty average Westin. Contemporary furnishings, friendly staff, spacious rooms, a decent bar. There were a couple weird issues associated with housekeeping, including the fact that my minibar was about half-full when I checked in and stayed that way for a couple days.

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Williamsburg, Virginia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 28, 2011

No matter how hard I try, can't say anything bad about this place. We were there for a basketball tournament in Philly and picked this hotel because we used to live nearby. Actually, we'd stayed in the building before (several hotel chains have been through the property over the years). Even though we knew the age of the building, you'd... More 

Was this review helpful? Yes 1
Lansdale PA USA
Top Contributor
74 reviews 74 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 21, 2011

Stayed here for a wedding. Staff was very friendly, helpful, rooms were quiet and nice. We would stay here again.

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CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2011

This hotel is brand new but has a what seems to be a well-seasoned staff with great instincts. We traveled with three children and required two rooms. Both rooms were beautiful, clean and well-stocked. Towels were fluffy, beds comfortable and amenities of a luxury hotel. The Westin was fully booked and the staff was busy. But that didn't stop them... More 

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New York
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 13, 2011

Stayed here for a Regatta on the Cooper River. Location is convenient to many restaurants and a Dunkin Donuts every 100 yards. The service was good. Was upgraded to a club level but don't bother paying extra for a club level on the weekend as the club lounge is closed on weekends. I think that maybe the ceilings are a... More 

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2011

We were very happy with our room at the Westin. Very clean and comfortable, and the bed was fabulous. The layout of the hotel is a bit awkward though. The true front door isn't well marked, and the parking spaces aren't close to that entrance either. We ended up dragging our luggage through a long hallway by the ballrooms all... More 

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West Windsor Township, New Jersey
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 6, 2011

Generally we are satisfied if the hotels we stay in are clean, quiet, and comfortable. We were basically pleased with our room at the Westin. The king size bed and pillows were very comfortable, and the room was attractively furnished. However, it was disconcerting to find a blood stain on one of the pillow cases. Housekeeping promptly brought another pillow.... More 

Was this review helpful? Yes 1
Cheshire, Connecticut
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 6, 2011

Accommodations were very clean, nicely decorated and a great value. Staff was friendly and very accommodating.

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sewell
1 review
5 of 5 stars Reviewed October 21, 2011

We had our wedding reception at The Westin in Mt. Laurel, NJ on 10/14/11. We couldn't have been happier with the venue, food, and service. We were treated like and king and queen throughout the entire process. Everyone who was in attendance couldn't stop talking about how beautiful everything looked. 3 thumbs up!! Julie and Dennis Morrone

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westinmtlaurel, General Manager at The Westin Mount Laurel, responded to this review

It was a pleasure to read how much you enjoyed your wedding at the Westing and that all of your guests who attended the wedding and stayed at the hotel had such a wonderful time. I know that I speak for all of the team at the Westin in wishing the two of you nothing but joy and happiness as... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 8, 2011

So I'm actually staying at the Westin Mt Laurel right now, as we are heading to Sesame Place today and given my amazing experience with the Westin in Boston, I wanted to check it out. The price was very reasonable as well. What I did not expect was the lack of customer service. Upon arriving, My kids and I sent... More 

Was this review helpful? Yes 1
westinmtlaurel, General Manager at The Westin Mount Laurel, responded to this review

Thank you very much for your comments, while I was pleased to read that you were happy with your accomidations, I was of course sorry to read that your one on one service experiences left you feeling as if you were not appreciated. The staff should have done their best to explain to you the closest entrance for you to... More 

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