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The Westin Mount Laurel

4.0 of 5
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555 Fellowship Rd., Mount Laurel, NJ 08054
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The Westin Mount Laurel
Best prices for: 1 room 1 guest
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Ranked #19 of 27 Hotels in Mount Laurel
A recent review
3 of 5 stars reviewed 3 days ago
dun0s Bristol, UK
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189 reviews from our community

Traveler rating
    44
    57
    46
    27
    15
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58
31
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, UK
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you have issues with noise and want a good night's sleep then this hotel may not be for you. Each room has its own air conditioning compressor in the corner of the room which (and I have experience of 4 rooms so far) will happily rattle away during the night. You can turn it off by reaching your little... More 

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Stamford, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I travel almost every week and spent every Mon- Thurs in Mount Laurel for about 6 months. This Westin was definitely not up to par with other Westins that I have stayed at BUT I like to stay at SPG hotels to get points, so the options are either this Westin or the Aloft (right next door). I personally prefer... More 

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1 review
2 of 5 stars Reviewed 1 week ago

Leaves much to be desired! Rooms are not bad but are not good. Cleaning service is questionable ! No new towels given for 2nd day. Lightbulbs out in bathroom. Ate at the restaurant... Had to move to new table after discovering maple syrup covered placemat. Not clean. Food was edible but not recommended. Wish we stayed somewhere else!

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New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The check in was fast but there was no recognition of my platinum Starwood membership. I asked about an upgrade wand was told those rooms were not ready even though it was 5:00 pm. My first room reeked of smoke. I called the front desk and was told the hotel was all non-smoking so it couldn't be. It was probably... More 

Was this review helpful? Yes 1
Southern PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is well worn, shabby, dilapidated..... choose your word and it is. Our room featured bleached out carpeting, gouged walls, broken mirrors, badly scratched or brok cabinets and housekeeping that wasn't up to snuff on arrival. We were there for a family event and were disappointed in the hotel. Given the rates they charge, we would not stay here... More 

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On the road again
Top Contributor
385 reviews 385 reviews
73 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel over 25 times and over the years it has been going progressively downhill. Last night as an example in the CLUB they put out food at 5pm yet there were literally no drinks in the fridge and I mean zero drinks and no staff to help anyone. A man after was in the elevator... More 

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Boston, Massachusetts
Top Contributor
75 reviews 75 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in the midst of businesses and light industry, this hotel serves as a parking place for local events, such as weddings. The rooms were small but comfortable, clean, generally quiet, except for noise off the corridors. Bathrooms had one sink, nice showers, a tub and the usual toiletries. A step up from Holiday Inn, about the same as a... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Front Desk staff were helpful and very friendly. The the good experience ended there. The whole property is in need of refurbishment. The room was not clean. The bathroom was lacking several amenities. All in all a disappointing experience.

Was this review helpful? Yes 3
New Jersey
Top Contributor
59 reviews 59 reviews
38 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

I spent a couple of nights at this Westin recently. It was nice, the typical Westin experience. Great bed, great shower, nice toiletries. The elevators are slow and there are 2 entrances - which is confusing. Don't go to the big one on the side with the Porte Corchère, that is for ballrooms and doesn't connect to the main hotel... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 6, 2015

I stayed at this hotel with family members just this past easter weekend (FRI-SUN) for a short vacation visiting surrounding areas (Philadelphia, etc.). While the hotel offers great value (SPG 7000 points / night), and front desk staff is friendly and helpful, I encountered, unfortunately, one of worst Westin experiences ever. My room was on the 3rd FL, on Sunday... More 

Was this review helpful? Yes 2
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