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Homewood Suites by Hilton Philadelphia/Mt. Laurel

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1422 Nixon Dr, Mount Laurel, NJ 08054
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Homewood Suites by Hilton Philadelphia/Mt. Laurel
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Homewood Suites by Hilton Philadelphia/Mt. Laurel
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219 reviews from our community

Traveler rating
    91
    72
    29
    16
    11
See reviews for
107
25
12
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorktown, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The good: - Free dinner on weeknights! And they even publish a menu in your room, so you know what will be served. - Big, elaborate breakfast buffet! - Cookies and brownies after 7:00 on weeknights - Great military rate (important to us!) - True suites with separate bedroom that has a door (also important to us, with two little... More 

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Ponte Vedra Beach, Florida
Top Contributor
158 reviews 158 reviews
26 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a clean hotel with many perks. I would have gave 5 stars but the pool was closed for 2 days unannounced during our stay. Rooms were great with a fan above bed and kitchenette. separate area for kids in living room they also had their own TV. Breakfast every morning and dinner M-Th is also a bonus. Free... More 

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New Haven, Connecticut
1 review
2 of 5 stars Reviewed 1 week ago

Arrived late at night and found room was already occupied. Waited half hour for new room. Phone line to front desk was not working and had to go down to desk to request a blanket for the extra bed, which was missing. Third floor room facing highway was very noisy. Room must have been formerly a smoking one and smell... More 

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1 review
2 of 5 stars Reviewed 1 week ago

This hotel had poor customer service. Assistant manager needs to change her attitude and should be more cooperative with her customers. We were asked to clean up after sitting in the lounge in the later evening. The breakfast staff was awesome. They made us breakfast even though the registration desk did not notify us that breakfast ended at 9.

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed at many many home wood suites and this was the worst .When we got there at 6 pm the room was not ready..They gave us a handicap room without asking or saying anything.The room did not have a tub,it smelled and not very clean very out dated .It was not what i was use too . i... More 

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Homewood Suites M, Manager at Homewood Suites by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for your feedback of your recent stay with us.I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you... More 

AUSTIN
Top Contributor
137 reviews 137 reviews
39 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 1 week ago

Their advance checkin proved a disaster. Despite having paid 24 hours in advance for a "guaranteed" room, when we got there, after checking-in to the correct room, the staff redirected us to a different one when we got there. The second room wasn't anything like the one we had requested. Ours was supposed to be "accessible" for handicapped, the new... More 

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Bloomington, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Average hotel, decent point redemption value. Kids enjoyed the pool, suggest making your own breakfast and not going to the lobby for the free breakfast. Maybe just because it was a weekend but breakfast was a free for all, food qulaity poor, took a few items then decided to toss in the trash and make something in my room.

Review collected in partnership with Homewood Suites by Hilton

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Granite City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay as I felt as if I was at home. I was able to save money on the trip as I could cook at in the room. I appreciated the full size refrigerator, electric burners and dish washer. They provided all the tools that I needed to cook my meals. The room was very comfortable and I... More 

Review collected in partnership with Homewood Suites by Hilton

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Ipswich, MA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were looking for a pet friendly hotel in the area. When I went to the hotel website, I read that the pet fee is $100,00. This seemed excessive, so I called the hotel and they confirmed it, $100. For that our dog should get his own room. Maybe it's just me, but this seems very high. We didn't stay... More 

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Homewood Suites M, Front Office Manager at Homewood Suites by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for writing a review about your recent inquiry for our hotel. I apologize for the experience you encountered. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. More 

Waldwick, New Jersey, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for work purposes. I must say that this hotel was very nice. The room was spacious and clean. The employees were very nice and assisted many customers with their requests. They do allow dogs at this property. If you do not have a dog, I would request a 2nd or 3rd floor room. They only allow dogs... More 

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