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Staybridge Suites Philadelphia - Mt Laurel

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4115 Church Road, Mount Laurel, NJ 08054
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Staybridge Suites Philadelphia - Mt Laurel
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Staybridge Suites Philadelphia - Mt Laurel
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

This is absolutely the best hotel stay I have ever stayed at. We had never stayed at a Staybridge before, and we can't wait to stay at another one again. We were in New Jersey from Atlanta. There were many things that set this hotel apart. The first, and in some ways the most impressive, is that EVERYONE employeed here... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Have stayed at other staybridge suites before and was not pleased. Hotel pool reeked of chlorine so bad it hurt our eyes, but there were so many people there and kids unattended that even if it wasn't I wouldn't have stayed. No towels in pool area or workout area also. Breakfast was meager and not well staffed. Counters dirty all... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I don't know where to start! Lots of unsupervised kids running around the whole hotel. At the pool it was so crowded and loud with kids running in and out that we didn't swim...good thing because there weren't any towels in there anyways. Complained at the desk (after waiting for awhile as it appeared no one was working) and just... More 

Was this review helpful? Yes 1
Radhi S, Asst. General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Jessica L, We are so sorry to read that you did not have as good of an experience as planned at our hotel. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. Hotel fire alarms are something which are beyond our... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here 1 night for business trip. The hotel was nice, clean, and very friendly staff. I later found out that I lost my house keys. I didn't think about calling the hotel after 20days or so. One day I called without much hope. Voila! They had my keys well kept and right away mailed them to me. The... More 

Was this review helpful? Yes
Radhi S, Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Sue B, Thank you for the great review! Aside from our perfect location for both leisure and business travelers, exceptional guest service is the foundation of our promise to our guests; we strive to provide every guest with a consistent and exceptional experience, from service to amenities and product. We are happy that you have enjoyed our hotel and... More 

Jacksonville, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived to the staybridge suites in Mt. Laurel NJ around 9 pm, there were two people at the reception, however no one offered to take up our bags, even though we had 4 large suitcases. We were three couples, and needed extra towels in the room which we also requested but to no avail. We had to request again... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel and the rooms are clean and nice, staff is also very helpful and smiley :) There is also nice pool and gym Breakfast is good.. It's very nice locations.. A lot of restaurants and bars around.. Parking for free.. Very recommended for families..

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 1 year from Apr 2014 to Apr 2015..it was awesome staying here for such a long duration..it was home away from my own home :-) I really liked the staff a lot..Ann is cute n always ready to help..Eva was like my mother and always uses to prepare some veg stuff in socials for us..whatever u... More 

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Brooklyn, New York
Top Contributor
58 reviews 58 reviews
29 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed April 7, 2015

I'm actually shocked at how much we loved this hotel. My girlfriend found it on Sahara Sam's website so we booked. Let me say it is about a 15 - 20 minute drive depending on traffic but it's a straight run. We arrived early around 10am just to try our luck on the check-in. The rooms weren't ready but they... More 

Was this review helpful? Yes 1
Radhi S, Asst. General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Coble78, Thank you so much for taking the time to post your very nice review on Tripadvisor. We are very happy that you selected our hotel to stay at while visiting Mt. Laurel. Reading your words make us feel like we have accomplished what we set out to do, which is to make you keep coming back! We appreciate... More 

Central New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 23, 2015

I just returned from a one night stay at this property. Fortunately it was a free night or I would have asked for a credit. This property is undergoing renovations but the problems are underlying. The hallway carpets were filthy when I arrived and still had not been cleaned when I left. My room was spotlessly cleaned but in the... More 

Was this review helpful? Yes 2
staybridgehotel, General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Thank you for your feedback. We are sorry for the issues you experienced while staying with us, but I assure you we do take your comments seriously. We are doing everything we can to keep our guests comfortable and undisturbed during the renovations. The exterior cleanliness issue has obviously been escalated by the renovation also, but when all of the... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 2, 2015 via mobile

Let me start by saying that I rarely write bad reviews, but in this case I thought I'd warn future travelers of the issues that are going on at this hotel. First of all the whole hotel is undergoing renovations at this time. Instead of closing off one floor at a time, several sections on each floor are being painted... More 

Was this review helpful? Yes 4
staybridgehotel, General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Good Morning Alisa, Thank you for your feedback. While I realize the renovation can be inconvenient we are doing it to improve the property for all of our guests for the future, and it had become necessary. I will also apologize for your experience with the pool. We do have a number of weekend travelers that use us in conjunction... More 

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