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Staybridge Suites Philadelphia - Mt Laurel

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4115 Church Road, Mount Laurel, NJ 08054
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Staybridge Suites Philadelphia - Mt Laurel
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Staybridge Suites Philadelphia - Mt Laurel
Review This Hotel

368 reviews from our community

Traveler rating
    266
    71
    16
    7
    8
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173
36
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Central New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I just returned from a one night stay at this property. Fortunately it was a free night or I would have asked for a credit. This property is undergoing renovations but the problems are underlying. The hallway carpets were filthy when I arrived and still had not been cleaned when I left. My room was spotlessly cleaned but in the... More 

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staybridgehotel, General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Thank you for your feedback. We are sorry for the issues you experienced while staying with us, but I assure you we do take your comments seriously. We are doing everything we can to keep our guests comfortable and undisturbed during the renovations. The exterior cleanliness issue has obviously been escalated by the renovation also, but when all of the... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Let me start by saying that I rarely write bad reviews, but in this case I thought I'd warn future travelers of the issues that are going on at this hotel. First of all the whole hotel is undergoing renovations at this time. Instead of closing off one floor at a time, several sections on each floor are being painted... More 

Was this review helpful? Yes 2
staybridgehotel, General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Good Morning Alisa, Thank you for your feedback. While I realize the renovation can be inconvenient we are doing it to improve the property for all of our guests for the future, and it had become necessary. I will also apologize for your experience with the pool. We do have a number of weekend travelers that use us in conjunction... More 

New York City, New York
2 reviews
4 of 5 stars Reviewed February 16, 2015

I loved it here the hotel was close to everything. Came here mainly for the water park close by Sahara Sams since ther cater to smaller ones. The hotel property was really nice home like. The breakfast was good but somehow the waffles weren't that tasty but I think it was the batter. They needs to offer turkey products in... More 

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Radhi S, Asst. General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear 02251227, Thank you for staying with us and taking the time to express your thoughts and concerns. The issues raised by you are being addressed promptly and we are working diligently to resolve them soon. All our guest rooms are being renovated and we should have the renovation work complete by mid -April 2015. While we understand that your... More 

1 review
5 of 5 stars Reviewed January 5, 2015

This was my first Trip to US and I stayed at StayBridge Hotel . Hotel is very good and staff is also very helpful . Special mention to Rich who drove us to all nearby places, really a Good Guy . Most part I liked here that is Kitchen . You can prepared any thing in room .

Was this review helpful? Yes
Radhi S, Asst. General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Lalit K, We appreciate you taking the time to share your feedback with us. Being an all suite hotel, we are the perfect lodging choice for long term stays and guest travelling from overseas. Yours words of praise has been shared with Rich and we thank you for complimenting our team member. We look forward to hosting you again... More 

New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

This was my third trip to us and stayed there for around a 3-4 weeks,the place is really good and hotel staff is really friendly. Special mention to Rich who drove us to all nearby places, really a cool guy and smiling personality. Eva: she used to prepare us nice evening snacks.

Was this review helpful? Yes
Radhi S, Asst. General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear gauravb, Thank you for placing your trust in us and choosing the Staybridge-Mt. Laurel as your preferred hotel in the area. We appreciate your loyalty and we thank you for your words of praise for Rich and Eva. Your review will be shared with our team and we hope you continue to use our hotel as your lodging of... More 

Singapore, Singapore
Top Contributor
51 reviews 51 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 3, 2015

I stayed here with friends in September, in a 2 bedroom 2 bathroom suite. We used Staybridge Suites as our base for visiting Philadelphia. Note that you have to pay $5 when crossing the Ben Franklin bridge into Philadelphia. Our room was large and commodious, accommodating the six of us fairly nicely. Having 2 full baths really did help with... More 

Was this review helpful? Yes 1
Radhi S, Asst.General Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Daziz_91, Thank you for your great review. Aside from our perfect location for both leisure and business travelers, exceptional guest service is the foundation of our promise to our guests; we strive to provide every guest with a consistent and exceptional experience, from service to amenities and product. We would love for you to come back and see us... More 

Duesseldorf, Germany
Top Contributor
54 reviews 54 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 19, 2014

I stayed at the Staybridge Mt. Laurel in October 2014 for business. My stay was short, just two days. The hotel rooms are spacious and clean. Each comes with a kitchen, which can be nice for those staying long-term. The staff was always very friendly and accommodating. The bathrooms are a bit basic, though functional. Updating them would go a... More 

Was this review helpful? Yes 2
Radhi S, Guest Relations Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Kostyalevin, Thank you for staying with us and taking the time to express your thoughts and concerns. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Our hotel renovations have started and we are excited to show... More 

Alexandria, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2014

This is our third time to say at this hotel. We really like it; very clean, spacious, and comfortable. We had a room at the very end of the hall on the top floor and it was very quiet. They handle the breakfast crowd really well. Casie at the front desk is just delightful. She made a great first impression... More 

Was this review helpful? Yes 1
Radhi S, Guest Relations Manager at Staybridge Suites Philadelphia - Mt Laurel, responded to this review

Dear Myra P, Thank you for taking the time to share your review with us. We sincerely appreciate your feedback and your loyalty towards our hotel. Thank you for your wonderful words of praise for Casie. She is truly a delight and a great team member. Our hotel renovations have started and we can't wait for you to come back... More 

Pune, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2014

Value for money kind of hotel, Good for longer durations. This is my 3rd visit to Hotel and I am writing the review for the first time. This is not some luxurious hotel with lot of facilities, there are some facilities but those are sufficient for your enjoyment. One thing is really remarkable that every time I visited this hotel... More 

Was this review helpful? Yes 3
Zichron Yaakov, Israel
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed here for a one night only in August with 3 kids. Тhe hotel is very conveniently located on the way to Washington from the north, within easy reach from New Jersey Turnpike. The suite is very comfortable even for 5 people, has space for every one. Large rooms, very comfortable beds, very clean, well-equipped kitchen... Ground floor is... More 

Was this review helpful? Yes 1
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