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Holiday Inn Express & Suites Philadelphia - Mt. Laurel

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6000 Crawford Place, Mount Laurel, NJ 08054 (Formerly Comfort Inn & Suites)
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Holiday Inn Express & Suites Philadelphia - Mt. Laurel
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178 Reviews from our TripAdvisor Community

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Longmeadow, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Closely located to I-295 and the NJ Turnpike, the hotel and surrounding areas are clean and well kept. Front desk employee was friendly, professional and helpful. The room was very spacious, clean with a very comfortable queen bed and the pillows were great, (Too bad they don't sell them). Room includes flat screen TV, mini fridge, microwave and Keurig coffee... More 

Helpful?
Thank Segemape
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Thanks you for your kind words regarding your stay. it always great to see our guests take full advantage of all of our amenities that we offer. The Keurig coffee makers are all new and recently installed into all of our rooms, so I'm glad you were able to enjoy it. If you are ever in town again in the... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This property is easily the nicest property and the most cost conscious bargain in the Mt. Laurel area. I have stayed at the other chains in this price/value range in the Mt. Laurel area and NOTHING compares to the Holiday Inn Express. The rooms are beautiful (just renovated this past year); the furnishings are terrific; it is immaculately clean; the... More 

Helpful?
Thank Mark H
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Mark, Thank you for your kind words and feedback about your stay!!! This is awesome that everyone gets to see our hard work show with customer satisfaction. Our hotel was renovated in August when we opened so everything is new and keep it clean and maintained. We look forward to seeing you stay with us again during your long year... More 

Boston, Massachusetts
Level Contributor
428 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Very comfortable big room (we stayed in the Executive room), sparkling clean bathrooms, good towels. The hotel has been recently renovated. Very welcoming staff attentive to all our requests. The only serious drawback was that the rooms are not adequately soundproof - we were a bit disturbed by the noise coming from the upper floor rooms. Breakfast was basic, but... More 

Helpful?
Thank Noraatc
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

I see you were able to get one of the perks of being an IHG member. The suites can really give you a cozy home feel in them. Our staff is truly one of a kind. We all pride ourselves on working with a smile and most importantly ensuring our guests are more than satisfied. Sorry about the noise. Next... More 

Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

I have been staying at the Candlewood Suites next door for the past 7 years and was thrilled to see this new edition pop up next door! They have done a great job with updating the hotel. The rooms are nice, comfortable and clean. Breakfast was awesome (I'm a sucker for the cinnamon rolls!). A great addition to the area!

Helpful?
Thank GatorEEChick
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Thank you for noticing our new features. We have been remodeled as of August and the transition has been going smooth. From top to bottom we have changed everything and given everything a new look. I can't deny it, but unfortunately I'm a sucker too for the cinnamon rolls,they are too good to resist. I'm glad you were able to... More 

Troy, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 19, 2015

In town for the Army-Navy Game and we stayed two nights at the hotel, just a few hundred yards from both the Jersey Tpke and I-295. Easy in and out of the city and convenient to a huge variety of shopping and dining options

Helpful?
Thank Tim M
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Tim, I'm glad you chose to stay with us while you went to the game. Hopefully you were rooting for Navy or else you were disappointed with the outcome. I'm happy to hear that your stay was very good and hopefully you choose to stay here next time the game is in Philly. More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed December 15, 2015

Im always impressed at the Holiday Inn in Mount Laurel each time I stay. The Staff is Professional, Friendly and know what it means to provide Customer Friendly environment. Rooms are very clean and breakfast well done....Lastly, the Price is well below what you get for overall value!

Helpful?
Thank 250carlc
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Thank you for your kind comments regarding your most recent stay. It's truly great to hear when our guests are more than satisfied and in your case it seems you were. We really pride ourselves on our staff and it means the world when we hear about our staff from our guests. I'm happy you were able to enjoy our... More 

Rockaway, New Jersey
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 2, 2015

Standard hotel room. The heating / cooling must have been a bit off as we couldn't get the temperature comfortable in the room. Breakfast started at 7. At 6:50 there was almost nothing out. When hot food starting coming out, it was put out but there were no serving utensils - very frustrating when you're in a hurry to see... More 

Helpful?
1 Thank Rick_S_NJ
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Thank you for writing. Our Heating and A/C units can be tricky to work. Next time you come stay with us let anyone on our staff know and we will ensure your room is the correct temperature that you prefer. I'm sorry that you weren't happy with breakfast not being out at that time. Our breakfast on the weekends run... More 

Port Jefferson Station, New York
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed November 18, 2015

Went to an Eagles game and didn't want to drive the 3 hours it would have taken to drive home at night. This hotel is about 15 minutes away from Lincoln Financial Field and is very easy to get to (it is only 1.2 miles off of the NJ Turnpike). The room was very clean, had a huge TV in... More 

Helpful?
Thank John514
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Wow, we couldn’t have written a better response ourselves. We are very pleased that we hit on all facets of your stay. We are very happy to hear our staff engaged with you in conversation while you enjoyed our complimentary breakfast. Here at the Holiday Inn Express we want you to leave knowing you made the perfect choice and we... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

Positives: Price; friendly greeting by Laura--she was very professional and signed me up to be a member of this hotel chain; clean room; convenient laundry area; huge television (for a hotel) which made my husband very happy. Negatives: I've never stay in a hotel where the people above me sounded as if they were upstairs in an old creaky house.... More 

Helpful?
1 Thank Charlene S
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Dear Charlene S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, cleanliness and laundry service. However, we’re sorry we fell below your expectation regarding the noise during your stay. We will look into this concern. We take all reviews... More 

Maryland USA
Level Contributor
210 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed November 7, 2015

For years IHG fans have only had the Staybridge and Candlewood to choose from, and I was pleased to see a HIE now in the mix. Property has plenty of parking and the exterior is brand new. Hotel is a converted Comfort Inn but you could hardly tell. Was greeted warmly at front desk. 3 floors one elevator. Elevator was... More 

Helpful?
Thank panther61
Questions? Get answers from hotel staff and past guests. Ask a question

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