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Comfort Inn & Suites

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6000 Crawford Place, Mount Laurel, NJ 08054
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148 Reviews from our TripAdvisor Community

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Traveler rating
    85
    47
    8
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    4
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (42)
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    (19)
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Boston, Massachusetts
Contributor
19 reviews 19 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this Comfort Inn for two nights while visiting Philadelphia which is less than 30 minutes away by car. The hotel is located in a quiet office/hotel park amid numerous other chain hotels. During our stay the staff was polite and it looked like the hotel corridors and rooms may have been fairly recently renovated.... More 

Was this review helpful? Yes
Manassas, Virginia
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My family or four stayed here in November 2014 for a night while visiting Sahara Sam's and Diggerland USA. The hotel is about seven miles from both attractions. The hotel was reasonably priced and good quality for value. The room was comfortable and clean. The continental breakfast in the morning was well stocked. The hotel is somewhat tucked behind several... More 

Was this review helpful? Yes
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 28, 2015

I was initially hesitant to Book a room at a Comfort Inn for more than a 1 Night stay..based on my passed experiences with some Choice Hotels.However after reading the Reviews on multiple sites about this Hotel regarding the 'Cleanliness' I decided to give it a try. I usually stay at Marriott or Hilton chains when my trip involves 2... More 

Was this review helpful? Yes
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 27, 2015

This reminds me of a basic hotel.. the way ppl talked about this hotel on the reviews, I thought it was special.. check in was a little long but that sas because someone was booking a room online and there was only one check in person at the desk..no big deal.. I ended up having two different rooms this visit..... More 

Was this review helpful? Yes 1
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbia, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2015

Didn't think would be as nice as it is. Clean rooms and friendly staff. Lobby and outside areas very clean. Breakfast area clean with many choices. Close to turnpike and many local roads. I would not hesitate to stay again.

Was this review helpful? Yes
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

Reading,PA
Top Contributor
65 reviews 65 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 14, 2015

The stay here was very enjoyable,the check in staff was very friendly and all guest info was greatly appreciated.The room was very clean,TV worked great,bed was comfy,pillows were not flat and the heater was not loud or distracting. Only minor setback was the bathroom was not equipped with wash rags and the shower water temp even though all the way... More 

Was this review helpful? Yes 1
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

The staff was friendly, the room was clean and the pillows were wonderful. Breakfast was good too. The water temperature and pressure could be better and the internet was slow but workable. There are plenty of places to eat nearby, a movie theater and a mall. It's also not far from Philly. Overall my stay was good and I would... More 

Was this review helpful? Yes 1
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

Manteo, North Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

Friendly staff, clean rooms, hot water could have used a little work. Wireless was sooooo slow. Overall a nice hotel. It was close to the interstate which made traveling easy. We try and stay here every year on our trips back to NJ.

Was this review helpful? Yes
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

1 review
5 of 5 stars Reviewed March 8, 2015

The bed and pillows were amazing!! The shower head had various settings and it felt so good on my sore neck. Staff was very polite and breakfast was delicious and they had a wide variety of choices. Will definitely stay there again soon!

Was this review helpful? Yes
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian D.... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2015

I stay here 2-3 times a month for work and I choose here because of the cleanliness and friendly staff. Even when I show up at 4 am. But they need to do something about the hot water. The lukewarm showers are less then desirable.

Was this review helpful? Yes 1
19BrianLeigh65, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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