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HYATT house Mt. Laurel

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3000 Crawford Place, Mount Laurel, NJ 08054-3946 (Formerly Summerfield Suites Hotel Mt Laurel)
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HYATT house Mt. Laurel
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HYATT house Mt. Laurel
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166 Reviews from our TripAdvisor Community

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Traveler rating
    68
    48
    21
    19
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williston, Vermont, United States
2 reviews
1 of 5 stars Reviewed today NEW

Got here late, 7 hr drive with baby. Door to the checkin lobby almost impossible to find. About 50 people outside the hotel at midnight randomly. Door to check in was locked. reservation for 3 nights at 129.00. They put a preauth on not one but 2 of my credit cards for $490 each! So $1000 of unavailable credit for... More 

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Mt Laurel, United States
5 of 5 stars Reviewed 4 days ago NEW

I have been staying at this hotel every week for almost 3 years and their level of customer service is exceptional. 3 names come to mind when i think about excellence and that is Stephanie, Mike and Irving. All will take real good care of you.

Review collected in partnership with Hyatt Hotels

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upstate ny
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall this was a decent hotel. I can't give it a better rating because of check in problems. We asked for early check but got there at normal check in time due to heavy traffic, and had to wait 40 minutes for a room. We asked for the king king suite but after the 40 minute wait had to take... More 

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Turnersville, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a month. Rooms were clean and staff was friendly. Complimentary breakfast was nice. Late night activities like the Pool or Basketball after hours, especially on the weekends was excessive and uncontrolled.

Review collected in partnership with Hyatt Hotels

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Reston, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed Friday and Sat nights, last weekend and enjoyed the room and facilities - clean room, firm, comfortable mattress, well equipped and tastefully decorated. Great breakfast selection. Location is a little off the beaten path but close enough to restaurants, Dunkin Donuts, etc

Review collected in partnership with Hyatt Hotels

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Fort Walton Beach, FL
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large, Comfortable rooms, Clean bathroom, Excellent Breakfast, Great Staff. Our beds were comfortable, and even though we had a room close to elevator, it was quiet. We stayed for four nights, and we had travel teams in the hotel with us. While some of our party had trouble with noise, we did not. The breakfast was fully stocked and fresh.

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1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Hyatt House before and MT Laurel is one of the best. Thanks to Mr. Irving and the rest of the staff for making our stay great and your hospitality is amazing! No housekeeping issues or lack of pillows, sheets or towels. See you again! The Sandoval-Wynn family

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Naples, FL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed at the Hyatt House in Mt. Laurel, NJ for over a year and a half for business travel. In the past I gave them extremely high marks; however, they recently let go a very good General Manager (Heather) who must have kept the hotel running smoothly. She was also personable and made you feel like your 'comin... More 

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GAITHERSBURG
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The front desk staff was wonderful and tried to take care of the housekeeping issues I had. The room had to be vacuumed and bathroom floors cleaned upon our arrival. The next day, housekeeping failed to come in at all and when we returned at the end of the day, I had to request clean towels. Housekeeping clearly was not... More 

Review collected in partnership with Hyatt Hotels

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Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

MLC056, Thank you for your review in regards to your most recent stay with us. I was sorry to hear about the issues you had concerning our housekeeping department. I have forward your concerns to our Executive Housekeeper so that we can ensure that these issues get resolved and will not affect any future guests. It was also very nice... More 

Somers, New York, USA
Level Contributor
144 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 25, 2015

We stayed at this hotel on a Saturday night and upon arrival we were given a 2 bedroom suite as apposed to the one bedroom we booked. Room was really nice with a full kitchen and 3 large screen flat TV's. I highly recommend this hotel if in the area with your family. I did not use but the outdoor... More 

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