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Hampton Inn by Hilton Philadelphia/Mt. Laurel

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5000 Crawford Place, Mount Laurel, NJ 08054
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Hampton Inn by Hilton Philadelphia\/Mt. Laurel
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259 Reviews from our TripAdvisor Community

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United States
5 of 5 stars Reviewed 2 days ago NEW

Great facility, good food, very clean, great location. The 12 noon check-out made for a relaxing night and stress free morning. The meeting room and lobby area were comfortable and clean and large enough to accommodate our family.

Review collected in partnership with Hampton

Helpful?
Thank Donna S
NY, NY
Level Contributor
295 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for a wedding weekend understanding that the hotel was in the midst of a renovation. Which after our stay I can say it certainly needs. And I'm not sure I would recommend staying here before the renovation is complete. That said... The staff is exemplary and truly deserves 5 stars. We were impressed with the friendliness... More 

Helpful?
Thank Leo M
Rocky Mount, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my third time staying at this hotel. It is always a pleasurable experience. Even though this hotel is in the middle of upgrade construction, the only visible signs of construction were a couple of hallways that were behind a curtain. It was still very clean. There was no noise during my stay even though I slept late the... More 

Review collected in partnership with Hampton

Helpful?
Thank Donald W
Montgomery, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

visiting family for Christmas. Checked in and went to room. Opened door,room stunk of cigarette smoke even though advertised being 100% smoke free. Clerk was somewhat indifferent but gave us another room. Room was better but very tired looking. Headboards were worn, bathroom sink was cracked. Door to room needed paint. The place could use an upgrade. Breakfast was weak... More 

Helpful?
Thank Tom M
Dundalk, United States
2 reviews
5 of 5 stars Reviewed December 16, 2015

Although this hotel was undergoing renovations, the room was clean and quiet, and the staff was friendly and helpful. The complimentary breakfast was delicious and filling. I will definitely stay at this hotel again when I visit the area in the future.

Review collected in partnership with Hampton

Helpful?
Thank Patricia A
Jericho, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2015

in town for a local soccer tournament and our team stayed at this hotel. the rooms were spacious and quite clean. the staff was friendly and as accommodating as possible. internet service is weak but i find this to be the case at most hotels.

Review collected in partnership with Hampton

Helpful?
Thank idp0318
Joseph A, Front Office Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for taking the time to review our hotel. Getting feedback from our guests is a great way to see how we measure up to our guest's expectations. We are very happy you enjoyed your stay with us and hope your group chooses us again next time they are in town. More 

Huntsville, United States
1 review
5 of 5 stars Reviewed November 22, 2015

Very good for the price. Clean with excellent food service. Wish they had a better gym as they do not have weights or weight-lifting machines. Close to good restaurants such as Cracker Barrel and Boston Market. The mall is nearby too.

Review collected in partnership with Hampton

Helpful?
Thank Jeff B
Joseph A, Front Office Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for taking the time to review our hotel. Providing our guests with a clean and comfortable stay is our number one goal. We are currently undergoing renovations which will include all new machinery in our fitness center along with an assortment of weights. We hope to have the opportunity to serve you again if you are ever in... More 

Moorestown
1 review
4 of 5 stars Reviewed November 19, 2015 via mobile

We used Hampton Inn for our wedding guest accommodations for our wedding 11/6/15. Sheri was amazingly helpful with setting up and block of rooms and with any questions we had! The front desk stay were wonderful! The hotel is being renovated, but did not interfere with our stay.

Helpful?
Thank Afbulliefan
Joseph A, Front Office Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you very much for taking the time to review our hotel. Congratulations on your wedding! We were so happy you chose us as the location for your wedding group. We hope to have the opportunity to serve you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 4, 2015

Enough said in title. You wanted it you got it. 100% guarantee, sure I still paid $182.85 to stay in a hotel that did not have a working elevator and the toilet did not flush at all. When brought to the attention of the front desk, sorry was all I got. I was checking out, but I hope they fixed... More 

Review collected in partnership with Hampton

Helpful?
1 Thank patrickbR1924OV
Joseph A, Front Office Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for taking the time to review our hotel. Providing our guests with a clean and comfortable stay. My general manager has informed me that she has processed your refund and hope we have the opportunity to serve you again if you are ever in the area. More 

Asheville, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed November 1, 2015

Professional and friendly staff however the hotel is going through renovation. Rooms are a bit old but are currently being renovated. Very noisy wakeup due to the hotel renovation. I would not recommend staying there until all renovations are completed.

Review collected in partnership with Hampton

Helpful?
Thank Rafael J
Joseph A, Front Office Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for taking the time to review our hotel. Providing our guests with a clean and comfortable stay is our number one goal. Please accept my sincere apology we did not meet your expectations. We have attempted to prevent any issues with the renovation by placing a notice at the desk, one in the room, and one on our... More 

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