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Hampton Inn Philadelphia Mt. Laurel

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5000 Crawford Place, Mount Laurel, NJ 08054
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Hampton Inn Philadelphia Mt. Laurel
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Hampton Inn Philadelphia Mt. Laurel
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204 reviews from our community

Traveler rating
    61
    79
    45
    10
    9
See reviews for
58
34
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72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (204)
  • Mar-May only
    (55)
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    (62)
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    (57)
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Tampa, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

Wifi kept disconnecting. I was here for business and wifi dropped about every 15 to 20 minutes and made me have to have to keep redoing my work. The rest of the hotel was fairly standard, and the staf was very friendly and accomidating. If you aren't concerned with WIFI and working then this is an OK hotel but if... More 

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Sandra J, General Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay. Please accept my sincere apology for the difficulties you experienced with our Wi-Fi connection. We understand how important it is for our business travelers to have a connection that works effectively, each and every time. I would like the opportunity to communicate with you directly... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Mt Laurel Hampton Inn for the Penn Relays. Group of 3 coaches and 6 athletes. Staff was very helpful through the whole process. Will stay there again. For our purposes, the Mt Laurel/Philadelphia Hampton Inn is ideal. There are plenty of restaurants nearby, and the complimentary breakfast is very convenient for an early start. I highly reccommend... More 

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. We love having everyone in for the Penn Relays and look forward to next year. Again thank you and I hope we can be of service to you again with any trips... More 

New Lenox, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I found the Hampton Inn to be pleasant, efficient and quiet. Housekeeping did an excellent job. I understand the hotel is undergoing renovation next year. The breakfasts were excellent. The staff was friendly and professional.

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy you were able to enjoy your stay, we are very excited to begin our renovations. Again thank you and I hope we can be of service to you again... More 

Los Altos, California
Top Contributor
89 reviews 89 reviews
89 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hampton Inn was a very standard Hampton. The facility, the room, the parking lot, the breakfast, the gym, etc are all pretty much the standard Hampton quality you would expect anywhere else. I do have to praise the customer service. Everyone I ran into was super friendly and helpful. I would absoutely consider it the next time in town.

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see that we were able to provide you with a comfortable stay and our service met your expectations. Again thank you and I hope we can be of... More 

Norridgewock, United States
1 review
5 of 5 stars Reviewed March 26, 2015

The Hampton was a wonderful experience. All of the staff was very helpful and went above and beyond to make me comfortable. If I am in the area again I will certainly stay with the Hampton Inn again. It was easy to find.

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you had an enjoyable stay with us. Providing our guests with excellent customer service and a clean and comfortable stay is our number... More 

Temecula, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 4, 2015

Had a business trip to the area last week so I checked the reviews for the local hotels. The common theme was they all could use a renovation. This Hampton Inn was fine for an over night stay. The staff was very friendly and the room was mostly fine. As is often the case with slightly older hotels, the walls... More 

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Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

I really enjoyed my stay at this Hampton Inn. I arrived very late in the evening and was greeted by Joel. He was very friendly and welcoming. He quickly checked me in and made sure I had everything I needed. Thanks for the excellent service Joel. My room was clean and as always my Hampton bed was comfortable. Although it... More 

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you were able to enjoy your stay. Providing excellent customer service and a clean and comfortable stay are our number one goal. Again... More 

Ledgewood, New Jersey
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2015

Comfortable beds with nice pillow selection. Well heated breakfast/lobby area with tea and coffee always available. Room had cool option which provided a continuous fan that blocked out noise. Poor internet unless are a gold member or pay $4.99 for speed upgrade. Computer in lobby available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. Please accept my sincere apology you experienced during your stay, we are always working to improve our hotel and utilize the information from these surveys to repair anything we may have fallen... More 

Jefferson Twsp , NJ
1 review
5 of 5 stars Reviewed February 28, 2015

The lights went out during our stay due to snow storm. the staff at the hotel were all very accomadating and courteous and took care of us all very well. They are all very nice and the value of this hotel was awesome. many resturants and shopping near by.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see that despite the power outage from the storm, we were able to provide you with a comfortable stay. Again thank you and I hope we can be... More 

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2015

Stayed here recently for a one night business trip. Check-in was very easy after a long day and they had my key and room all set. They also called to check everything was ok with my room which was nice. Room was also very clean but overall the property is just decent. Nothing wrong with it but maybe not as... More 

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