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Hampton Inn Philadelphia Mt. Laurel

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5000 Crawford Place, Mount Laurel, NJ 08054
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Hampton Inn Philadelphia Mt. Laurel
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Hampton Inn Philadelphia Mt. Laurel
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202 reviews from our community

Traveler rating
    60
    79
    45
    9
    9
See reviews for
58
34
19
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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New Lenox, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I found the Hampton Inn to be pleasant, efficient and quiet. Housekeeping did an excellent job. I understand the hotel is undergoing renovation next year. The breakfasts were excellent. The staff was friendly and professional.

Review collected in partnership with Hampton

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Los Altos, California
Top Contributor
89 reviews 89 reviews
89 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hampton Inn was a very standard Hampton. The facility, the room, the parking lot, the breakfast, the gym, etc are all pretty much the standard Hampton quality you would expect anywhere else. I do have to praise the customer service. Everyone I ran into was super friendly and helpful. I would absoutely consider it the next time in town.

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Norridgewock, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hampton was a wonderful experience. All of the staff was very helpful and went above and beyond to make me comfortable. If I am in the area again I will certainly stay with the Hampton Inn again. It was easy to find.

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you had an enjoyable stay with us. Providing our guests with excellent customer service and a clean and comfortable stay is our number... More 

Temecula, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2015

Had a business trip to the area last week so I checked the reviews for the local hotels. The common theme was they all could use a renovation. This Hampton Inn was fine for an over night stay. The staff was very friendly and the room was mostly fine. As is often the case with slightly older hotels, the walls... More 

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Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

I really enjoyed my stay at this Hampton Inn. I arrived very late in the evening and was greeted by Joel. He was very friendly and welcoming. He quickly checked me in and made sure I had everything I needed. Thanks for the excellent service Joel. My room was clean and as always my Hampton bed was comfortable. Although it... More 

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you were able to enjoy your stay. Providing excellent customer service and a clean and comfortable stay are our number one goal. Again... More 

Ledgewood, New Jersey
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2015

Comfortable beds with nice pillow selection. Well heated breakfast/lobby area with tea and coffee always available. Room had cool option which provided a continuous fan that blocked out noise. Poor internet unless are a gold member or pay $4.99 for speed upgrade. Computer in lobby available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. Please accept my sincere apology you experienced during your stay, we are always working to improve our hotel and utilize the information from these surveys to repair anything we may have fallen... More 

Jefferson Twsp , NJ
1 review
5 of 5 stars Reviewed February 28, 2015

The lights went out during our stay due to snow storm. the staff at the hotel were all very accomadating and courteous and took care of us all very well. They are all very nice and the value of this hotel was awesome. many resturants and shopping near by.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see that despite the power outage from the storm, we were able to provide you with a comfortable stay. Again thank you and I hope we can be... More 

Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2015

Stayed here recently for a one night business trip. Check-in was very easy after a long day and they had my key and room all set. They also called to check everything was ok with my room which was nice. Room was also very clean but overall the property is just decent. Nothing wrong with it but maybe not as... More 

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Charlotte, United States
1 review
4 of 5 stars Reviewed February 25, 2015

The hotel staff was one of the best that I have encountered in my travels. Very friendly and courteous at all times. I appreciate their hospitality and efforts to make sure that my stay was a pleasant one. I will def use this hotel again when in the area!

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. Service and a clean and comfortable stay are our number one goals and I am happy to see we have met your expectations. Again thank you and I hope we can be... More 

Lawrence, United States
1 review
5 of 5 stars Reviewed February 23, 2015

My wife was hospitalized in Marlton, so this hotel was closest for me. Easy reservations/check-in/check-out. No surprises. Breakfast was nice, rooms clean and quiet. Would stay there again. I can't think of anything else to write, except I was pleased with the entire experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you had an enjoyable stay with us. Again thank you and I hope we can be of service to you again with any... More 

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