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Hampton Inn Philadelphia Mt. Laurel

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5000 Crawford Place, Mount Laurel, NJ 08054
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Hampton Inn Philadelphia Mt. Laurel
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Hampton Inn Philadelphia Mt. Laurel
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207 Reviews from our TripAdvisor Community

Traveler rating
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    80
    45
    10
    10
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61
34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex, Vermont
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We, my husband and I and our 17 yr old son, stayed over just one night, May 30, 2015. We were going to spend the day in Philadelphia, PA. The room with 2 double beds was fine, although one of the beds was a little bowed towards the middle. But still fine for one night. It was very convenient to... More 

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Mt. Laurel, United States
1 review
5 of 5 stars Reviewed 1 week ago

The early check in and choice of room is so convenient. The rooms were clean, bed comfortable and a casual but full breakfast culminated our stay. Would definitely stay here again! We cam here to stay for a soccer tournament, and for the first time I actually slept in the hotel. It was quiet!

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking your time to review our hotel. Customer reviews go a long way by letting us know how we perform by each guests standards. I am pleased we were able meet your expectations of us and were able to offer you an early check-in. Again, thank you for taking your time to review our hotel and we... More 

Hillsborough, United States
1 review
1 of 5 stars Reviewed 1 week ago

across from elevator. Two sleepless nights. will not stay again. the room also had an unpleasant odor. complimentary breakfast was not well stocked/replace of food items. staff was friendly. bed was comfortable. sheets clean.

Review collected in partnership with Hampton

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Sandra J, General Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Please accept my sincere apology for the unpleasant stay you experienced. I wish you had the time to report your dissatisfaction with your room location to our staff. I am 100% certain, they would have accommodated you by changing your room. We are here to serve you, and I hope that you will change your mind about staying with us... More 

Tampa, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

Wifi kept disconnecting. I was here for business and wifi dropped about every 15 to 20 minutes and made me have to have to keep redoing my work. The rest of the hotel was fairly standard, and the staf was very friendly and accomidating. If you aren't concerned with WIFI and working then this is an OK hotel but if... More 

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Sandra J, General Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay. Please accept my sincere apology for the difficulties you experienced with our Wi-Fi connection. We understand how important it is for our business travelers to have a connection that works effectively, each and every time. I would like the opportunity to communicate with you directly... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Mt Laurel Hampton Inn for the Penn Relays. Group of 3 coaches and 6 athletes. Staff was very helpful through the whole process. Will stay there again. For our purposes, the Mt Laurel/Philadelphia Hampton Inn is ideal. There are plenty of restaurants nearby, and the complimentary breakfast is very convenient for an early start. I highly reccommend... More 

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. We love having everyone in for the Penn Relays and look forward to next year. Again thank you and I hope we can be of service to you again with any trips... More 

New Lenox, United States
1 review
5 of 5 stars Reviewed April 27, 2015

I found the Hampton Inn to be pleasant, efficient and quiet. Housekeeping did an excellent job. I understand the hotel is undergoing renovation next year. The breakfasts were excellent. The staff was friendly and professional.

Review collected in partnership with Hampton

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Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy you were able to enjoy your stay, we are very excited to begin our renovations. Again thank you and I hope we can be of service to you again... More 

Los Altos, California
Top Contributor
89 reviews 89 reviews
89 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 19, 2015

The Hampton Inn was a very standard Hampton. The facility, the room, the parking lot, the breakfast, the gym, etc are all pretty much the standard Hampton quality you would expect anywhere else. I do have to praise the customer service. Everyone I ran into was super friendly and helpful. I would absoutely consider it the next time in town.

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see that we were able to provide you with a comfortable stay and our service met your expectations. Again thank you and I hope we can be of... More 

Norridgewock, United States
1 review
5 of 5 stars Reviewed March 26, 2015

The Hampton was a wonderful experience. All of the staff was very helpful and went above and beyond to make me comfortable. If I am in the area again I will certainly stay with the Hampton Inn again. It was easy to find.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you had an enjoyable stay with us. Providing our guests with excellent customer service and a clean and comfortable stay is our number... More 

Temecula, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 4, 2015

Had a business trip to the area last week so I checked the reviews for the local hotels. The common theme was they all could use a renovation. This Hampton Inn was fine for an over night stay. The staff was very friendly and the room was mostly fine. As is often the case with slightly older hotels, the walls... More 

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Fort Lauderdale, Florida
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

I really enjoyed my stay at this Hampton Inn. I arrived very late in the evening and was greeted by Joel. He was very friendly and welcoming. He quickly checked me in and made sure I had everything I needed. Thanks for the excellent service Joel. My room was clean and as always my Hampton bed was comfortable. Although it... More 

Was this review helpful? Yes
Joseph A, Front Office Manager at Hampton Inn Philadelphia Mt. Laurel, responded to this review

Thank you for taking the time to fill out our survey. Your feedback is appreciated and helpful to us improving the service that we provide to our guests. I am happy to see in your survey that you were able to enjoy your stay. Providing excellent customer service and a clean and comfortable stay are our number one goal. Again... More 

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