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TownePlace Suites Mt. Laurel

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450 Century Parkway, Mount Laurel, NJ 08054
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Best prices for: 1 room 1 guest
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TownePlace Suites Mt. Laurel
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (62)
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    (9)
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    (12)
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    (17)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

I had booked several weeks in advance a 2 bedroom suite at this property. Knowing that I would have a late arrival, I called the property twice before arrival just to notify them of my planned late arrival so that the room would not be re-assigned to another guest. First call was a couple of days before arrival, where the... More 

Was this review helpful? Yes 2
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Ron M., Thank you for selecting the TownePlace Suites for your overnight accommodations earlier this month when your travel plans brought you into the Mount Laurel area. We greatly appreciate you taking the time to leave us feedback regarding your stay while with us. I wanted to personally reach out and apologize for all the negative encounters you experienced... More 

Enola, Pennsylvania
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed March 16, 2015

I think the phrase "Suites" is an overstatement...this is a basic motel in need of updating & renovating. We stayed here for 6 nights while we were in town for a swim meet. Of the 6 nights, we received fresh towels twice, beds were made twice, and the floors were vacuumed once. I reported issues with the drainage of the... More 

Was this review helpful? Yes 2
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear my2kidsmom9702, I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest rooms and public areas. As you noticed, we are currently in... More 

Poughkeepsie, New York
Level Contributor
196 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is you average hotel that is in a good location being right off the Jersey Turnpike. I forgot that Towneplace only has takeout type free breakfast, not the type that a Fairfield or Residence Inn has. In the future I will go to one of the other two hotels close by unless the price difference is substantial.

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Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Traveler2AM, Happy 2015! Thank you for selecting the TownePlace while in the Mount Laurel area recently. Our entire staff was delighted to host you and I am happy to hear that our hotel was in a good location for you. I am thrilled to say that the TownePlace brand is in the process of working on an expanded breakfast... More 

Las Vegas, Nevada
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 16, 2014

I just spent 4 days at TownePlace Suites and it was a nice getaway. This property is super cozy, on beautiful grounds tucked away behind a few bigger hotels and super quiet. I loved being at the end of the hall with views of the fall leaves, my own kitchen, cozy lighting and adorable décor. The beds were comfortable, the... More 

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear DesertRhayne, Thank you for selecting the TownePlace Suites for your overnight accommodations while in the Mount Laurel area recently. We appreciate you sharing your experience and your time to leave us feedback regarding your stay with us. With a mission to provide superior customer service; we take great pride in serving your needs and are delighted to hear that... More 

Trappe, Maryland
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 13, 2014

Just crashed here with a few friends after the Eagles game Monday night. We got a two bedroom suite that included a nice kitchen, pull out couch and plenty of room. We were not there long but I found the place and excellent value. We paid about $130 for the night and it was perfect for our purposes. Clean, convenient,... More 

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Eglzfn, Thank you for selecting the TownePlace Suites for your overnight accommodations after the Eagles Monday night game. We hope you enjoyed the game as much as your stay with us! We appreciate you sharing your experience and the time you took to leave us feedback regarding your visit to our hotel. Please know that we shared your feedback... More 

Philadelphia, New York
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 10, 2014

I stayed overnight here for non-business. I was very impressed with this extended stay hotel by Marriott. It's not a posh hotel, but is a perfect business traveler's hotel. I got in at 1:30 in the morning and the staff was extremely pleasant and helpful. The rooms where very large and well stocked with a large kitchenette. No movie channels... More 

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear John, Thank you for selecting the TownePlace Suites for your overnight accommodations during your travels through the Mount Laurel area recently. We greatly appreciate your time and feedback in regards to your stay with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I am delighted to hear that we... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 22, 2014

In my rush to make a reservation I did not read any reviews----What a mistake! If you have to stay in the area there are other Marriott hotels that can gvie you much more for your money. The room was overpriced, the furniture outdated, the carpets dirty and torn, and the overall feeling was "I just want to get the... More 

Was this review helpful? Yes 1
Sasha C, Guest Service at TownePlace Suites Mt. Laurel, responded to this review

Dear 405serged, Thank you for taking the time to write a review and share your experience with the TownePlace Suites Mt. Laurel. You indicated that your stay was unsatisfactory. We are scheduled for a renovation in 2015. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we... More 

Columbia, Maryland
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

Nothing spectacular. Nothing terrible. Your basic hotel room with a full kitchen. The room wasn't plush or modern but it served its purpose. The bed was a little too firm for my taste and it just didn't have that usual plunge into softness Marriott bed feel. Breakfast had to be the joke of the day. Do not let breakfast be... More 

Was this review helpful? Yes 1
Ponte Vedra Beach, Florida
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 1, 2014

The hotel claims to have a continental breakfast. They had a table approximately 3feet by 5 feet with some cereal with bowls and muffins. The table with the food was in the reception area with no tables to eat at. In addition the pool was right off the parking lot and the room looked like it had not been renovated... More 

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Lebanon, Virginia
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 17, 2014

This property is reasonably good and would be good for long term stays. It is clean and well maintained. The noise level between floors is unacceptable. Cheap construction. If you stay, accept only a room on the top floor. The mattress in our room (304) was old and sagging. Should be replaced.

Was this review helpful? Yes
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