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TownePlace Suites Mt. Laurel

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450 Century Parkway, Mount Laurel, NJ 08054
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1 room 1 guest
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TownePlace Suites Mt. Laurel
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jacksonville, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here a few times and each time was great. The rooms are a good size for a family to stay at. The staff was really helpful and friendly. The front desk Sasha and Manager Erin goes above and beyond to help my family and I out when we needed it. We've always enjoyed our stay here. We will definitely... More 

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North Carolina
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stay at this property quite often and now on this last trip it was totally renovated. It was like a new hotel. The staff are very helpful and friendly. We had a problem with the new TV and the maintenance Supervisor and a helper came up and tried to fix it to no avail. They then proceeded to bring... More 

Was this review helpful? Yes 1
Melrose, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I typically avoid extended stay hotels- I travel a lot but never usually stay one night at a hotel- my experience is these hotels have smells associated with people cooking etc from those that stay a while. I wasn't excited booking this hotel- but was only reasonably priced hotel of all major chains in the area this particular night. Checking... More 

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Brian H., It was a delight hosting you at the TownePlace Suites Mt. Laurel during your recent overnight visit into our area. Thank you for selecting our hotel for your overnight accommodations. I look forward to sharing your experience and comments with our team, especially Tameka. Thank you for taking the time to provide great feedback. Everyone at the... More 

San Jose, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been staying here almost weekly for about 2 months. Each week there is something that just isn't right. Once it was towels not being refreshed...in fact there were none in the room when I got back in the early evening. They were brought up by a staff person, but it was just weird. Another time the bathroom was cleaned,... More 

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Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Perriknow, Thank you for your continued patronage while traveling into our area each week! We truly appreciate your time and for providing such insightful feedback. Your comments and experiences will be shared with the team to ensure consistent services. I sincerely apologize that the housekeeping services are not always what you have come to know and expect as a... More 

Onancock, Virginia
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 18, 2015

So much nicer than last summer. New renovations in my room included new carpet, new mattress, new bathroom and kitchen and so on. There is now a modest breakfast area with 3 tables and some single stools. Hot waffle and breads to toast. A friendly employee to help you and keep things clean. The pool is small but well kept.... More 

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Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear VWP, Thank for you staying with the TownePlace Suites Mt. Laurel while you were in our neighborhood again this summer. My team and I are delighted that you enjoyed our renovations and all that our new spaces have to offer! We are truly happy that the breakfast met your needs and that the staff you encountered were friendly and... More 

Durham, North Carolina
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 6, 2015

Great place for families near Philadelphia. Room has queen bed (for parents) in one bedroom; double bed in another bedroom; and sofa bed in living room. This is ideal for families with children of different genders. There's also a nice efficiency kitchen with fridge and freezer; small stove and range; sink with garbage disposal; and dishwasher. TVs in all three... More 

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Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Ralph G and family, The TownePlace Suites Mt. Laurel team and I are pleased to hear that you and your family enjoyed your stay with us this past weekend. Thank you for selecting our hotel for your accommodations. It's great to know that the Two Bedroom Suite worked out well for you. We sincerely appreciate your time and feedback... More 

1 review
5 of 5 stars Reviewed July 2, 2015 via mobile

It is a nice and cozy place to stay. Close to Coco Water Resort and Philly. Very clean, staff is friendly, we love the small kitchen area! The room seems to be updated, free wifii....highly recommended ...

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Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Uuuuuggggg, Thank you for your feedback regarding your recent stay at the TownePlace Suites Mt. Laurel. Our entire staff was delighted at the opportunity to host you and your family while traveling to CoCo Water Resort and Philadelphia. We are happy that you were cozy and that you were able to enjoy the kitchen area. Everyone at the TownePlace... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

I had booked several weeks in advance a 2 bedroom suite at this property. Knowing that I would have a late arrival, I called the property twice before arrival just to notify them of my planned late arrival so that the room would not be re-assigned to another guest. First call was a couple of days before arrival, where the... More 

Was this review helpful? Yes 2
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Ron M., Thank you for selecting the TownePlace Suites for your overnight accommodations earlier this month when your travel plans brought you into the Mount Laurel area. We greatly appreciate you taking the time to leave us feedback regarding your stay while with us. I wanted to personally reach out and apologize for all the negative encounters you experienced... More 

Travelers are raving about these Mount Laurel hotels

Enola, Pennsylvania
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 16, 2015

I think the phrase "Suites" is an overstatement...this is a basic motel in need of updating & renovating. We stayed here for 6 nights while we were in town for a swim meet. Of the 6 nights, we received fresh towels twice, beds were made twice, and the floors were vacuumed once. I reported issues with the drainage of the... More 

Was this review helpful? Yes 2
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear my2kidsmom9702, I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest rooms and public areas. As you noticed, we are currently in... More 

Poughkeepsie, New York
Level Contributor
200 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is you average hotel that is in a good location being right off the Jersey Turnpike. I forgot that Towneplace only has takeout type free breakfast, not the type that a Fairfield or Residence Inn has. In the future I will go to one of the other two hotels close by unless the price difference is substantial.

Was this review helpful? Yes
Erin M, General Manager at TownePlace Suites Mt. Laurel, responded to this review

Dear Traveler2AM, Happy 2015! Thank you for selecting the TownePlace while in the Mount Laurel area recently. Our entire staff was delighted to host you and I am happy to hear that our hotel was in a good location for you. I am thrilled to say that the TownePlace brand is in the process of working on an expanded breakfast... More 

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