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Hilton Garden Inn Mt. Laurel

Certificate of Excellence
3.0 of 5
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4000 Atrium Way, Mount Laurel, NJ 08054-3916
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Hilton Garden Inn Mt. Laurel
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Ranked #2 of 27 Hotels in Mount Laurel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mrkmbb Hanalei, Hawaii
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340 reviews from our community

Traveler rating
    195
    105
    23
    15
    2
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115
68
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (105)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (66)
All months
Top Contributor
118 reviews 118 reviews
57 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location is good. Not real far from Camden or Philly. Room was clean on arrival but wasn't picked up or towels and was cloths replaced. Wash cloths left in tub and I guess I was to reuse disposable cup daily. Bed had issues with rolling to one side but I fixed that by deflating mattress on both sides of king... More 

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Mark H, General Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Thank you for taking the time to share your feedback here on Tripadvisor. While reviewing your comments I was disappointed to learn of your experiences. We pride ourselves on providing a quality product and exceptional customer service, and it appears that we failed to meet those expectations. For that I do apologize. I've shared your housekeeping feedback with my Executive... More 

Hanalei, Hawaii
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for several nights and have only a couple of minor complaints. The staff was friendly and hopeful, the property is beautiful and clean. My bed was fairly comfortable. The lobby has a feeling of being in the living room of someone's house - in a good way. There is a definite feeling of welcome and an effort to make... More 

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Mr. Kmbb: Thank you for taking the time to respond to trip advisor on your recent stay with us here at the Hilton Garden Inn Mt. Laurel. Your complete satisfaction is our goal and your feedback is an important way for us to better understand your experiences and identify areas that we can make improvements so that your time with... More 

Brick, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago NEW

Family members from five states gathered for my son's wedding and stayed for the weekend. We chose the Hilton based on the the treatment that they promised. They did not let me down! We were told to use the lounge as if were our own family room, and we did. The breakfast that we arranged went smoothly even after folks... More 

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Susan: Thank you for taking the time to respond to trip advisor on your recent stay with us. Your complete satisfaction is our goal and your feedback is an important way for us to better understand your experiences and identify areas that we can improve so that your time with us is more enjoyable when you return. I'm happy to... More 

New York City, New York
Top Contributor
56 reviews 56 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints about the hotel. Check-in was easy and front desk person was very friendly. Rooms were clean and Bed was comfortable. Reason I gave 4 stars is they need better pillow :) Had room service food was good and fast. All in all a great stay

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Jekdes: It was a pleasure reading your wonderful comments about how much you enjoyed our Hotel, very much appreciated. We strive to provide the most comfortable bedding, clean and quiet rooms along with some great food. Again, thank you and we look forward to welcoming you back very soon! Best Regards, Frank Hill, Jr. Assistant General Manager More 

Baltimore, Maryland
Top Contributor
57 reviews 57 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was nice, decent restaurant and bar and the rooms were nice too. Beds were a bit to hard for my taste. The other issue was the loud speaking of Spanish by the cleaning staff beginning at 8:00 am on a Sunday morning with zero regard for others who continue to use their rooms. So if leaving early next... More 

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Stuart: Thank you for taking the time to respond to trip advisor on your recent stay with us. We pride ourselves on providing a quality product and exceptional customer service. We do apologize for the loud noise Sunday morning, that has been addressed with Housekeeping. The Garden Sleep System (GSS) is a patented bedding system exclusive to the Hilton Garden... More 

Boston
Top Contributor
159 reviews 159 reviews
54 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Based on Trip Advisor reviews and my Hilton Honors membership, this is now our "go to" hotel when we visit our daughter, who lives in the area. The staff is always pleasant, and during our most recent visit, they let me buy just a yogurt and fruit for breakfast and charged me accordingly. The rooms are always clean and well... More 

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Betsy: thank you for taking the time to respond on trip advisor on your recent stay with us. Your complete satisfaction is our goal and your feedback is an important way for us to better understand your experiences and identify areas that we can improve so that your time with us is more enjoyable when you. return. It appears that... More 

Germantown, Wisconsin
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first trip to NJ and stayed here for work. The check in was quick and I had checked in on-line before getting to the hotel. The room was clean and seemed pretty up to date. Some of the other guests were pretty noisy during the evening but did get quiet as the evening turned to night. Breakfast... More 

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Wrobarge: Thank you for taking the time to review your recent stay with us. Your complete satisfaction is our goal and your feedback is very important to us. In reading your responses it appears that we met and exceeded your expectation and that's great to hear. I'm glad you took advantage of our great breakfast buffet and yes the cheese... More 

Clarksville, Maryland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

From the pleasant greeting at the front desk to the effortless check-out the hotel was absolutely first rate. Super clean room, quiet, comfortable bed. Third HGI in a month and each one has met or exceeded our expectations.

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Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Irene: We are thrilled to here you were impressed with our Hilton Garden Inn. Most, importantly, that our team members were professional, efficient and attentive to your needs during your stay. I will share your sentiments with everyone. We look forward to seeing you again soon. You Can Count On Us! Frank Hill, Jr. Assistant General Manager More 

New York City, New York
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Good location right off the highway, we used a roomsaver coupon a and gotw a good price. ($65) would actually pay more...it was a comfortable room, clean, plenty of towels and pillows. The breakfast was good, kids love the automatic pancake maker and the hash browns wEre goid. The staff was friendy and helpful. Would definitely stay here again.

Was this review helpful? Yes
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Valued Guest: Thank you for taking the time to review your most recent stay with us. We are so happy to hear it was a great one! Yes, kids enjoy making there own waffles and tasting the variety of foods we have available on our wonderful breakfast buffet. We look forward to seeing you again when traveling to the Mt.... More 

Newcastle, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed April 2nd for 3 nights. Nice clean room, modern and comfortable. Lots of local amenities, ample free parking. Wifi worked well. Bar in lobby, decent restaurant on main floor. Would recommend without hesitation.

Was this review helpful? Yes
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Kevin: Thank you for a great review! We truly pride ourselves on delivering the service levels expected of the Hilton name. Your loyalty to us and the brand is our highest compliment and we thank you for choosing to stay with us. Be well, Frank Hill, Jr. Assistant General Manager More 

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