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Super 8 Mount Laurel

2.0 of 5
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560 Fellowship Road, Mount Laurel, NJ 08054
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1 room 1 adult
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Super 8 Mount Laurel
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424 Reviews from our TripAdvisor Community

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Hamilton, New Jersey
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was nice the front staff was very professional and helpful. The breakfast area was dirty and not maintained during breakfast. The room was spacious could use some touching up paint chipping on walls the hole in roof. Bathroom was ok.

Review collected in partnership with Super 8

Helpful?
Thank oliviap540
Teresa N, Director of Communications & Social Media at Super 8 Mount Laurel, responded to this review

Thank you for sharing your comments with us on Trip Advisor. We are always learning of ways to improve the service we provide from guest reviews like yours. While I'm pleased that our team was helpful and friendly, we could have done better a job of maintaining and servicing the breakfast area as well as the preventative maintenance issues you... More 

Severn, Maryland
1 review
5 of 5 stars Reviewed January 4, 2016

Anytime I need to make adjustments to my stay the employees here go above and beyond to make sure everything is the way I need it to be.

Review collected in partnership with Super 8

Helpful?
Thank SevernSean
Teresa N, Director of Communications & Social Media at Super 8 Mount Laurel, responded to this review

Exceeding expectations is the name of our game at Super 8 Mount Laurel. Anytime we help, we will! Until your next visit, stay super! More 

Wake Forest, North Carolina
1 review
3 of 5 stars Reviewed December 5, 2015

Overall ok experience Service very good Room could use paint and carpet clean. Little updating would help.

Review collected in partnership with Super 8

Helpful?
Thank alphonsen65
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

Thank you for reviewing your stay with us. While I'm glad your stay was an overall ok experience, we always aim to exceed our guest's expectations. You will be pleased to know that our guestroom and hallway carpets are being cleaned this week. While we do not plan on painting, we will be updating our guestrooms with some new furnishings... More 

Athens, Georgia
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015

Because I couldn't find a proper place with my designated budget in Philadelphia, I stayed here. The room was clean, the service was good, the staff were friendly and the breakfast was just OK. The only problem was that the housekeeping staff couldn't speak English and I don't know Spanish either, so for every request I should have call front... More 

Helpful?
Thank Ma_2719
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

We are the perfect place to stay for a less expensive, yet super stay just outside of Philadelphia! Thank you for noting the great cleanliness and friendliness you experienced at our hotel. We appreciate your feedback about SuperStart breakfast and your experience with our Housekeeping Team. We do have some housekeepers that speak English, however, we keep most of our... More 

Mount Laurel, New Jersey
1 review
2 of 5 stars Reviewed November 26, 2015

Seems to have no pride in management. Refrigerator did not work and no chair in room. At our request room was changed to one with amenities provided and working. Rooms are stark and unattractive. Bare bones set up. Bed was comfortable and floor was quiet. Better places for the money.

Review collected in partnership with Super 8

Helpful?
Thank D5772WProberts
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

Thank you for sharing your honest feedback with us. I am sorry that the first room you were checked into did not have all of the amenities in working order. Please know, that our team proactively takes action to always do the right thing for our guests. with that said, I am pleased to hear that our team was able... More 

Sioux Falls, South Dakota
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 22, 2015

I went between a 2 and 3 for this property. The check-in guy was really nice and the room was basic but clean. Dark lighting, only two bath towels. My main complaints were: We were in room 216 just above the front entrance. It seems this is where people go to smoke, so we had a faint smoky smell in... More 

Review collected in partnership with Super 8

Helpful?
Thank Therressa H
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

Cleanliness and friendliness is what you can count on at our hotel! Thank you so much for making us aware that room 216 inherits some smoke and noise from outside. We will have our maintenance team look into this and see if there is a way we can get some extra ventilation and soundproofing in the rooms near or facing... More 

Mount Laurel, New Jersey
1 review
1 of 5 stars Reviewed November 17, 2015

We have visited this Super 8 a few times however, this time was horrible. The longer we laid in the bed, the worse our backs felt. Even the pillows were horrible.

Review collected in partnership with Super 8

Helpful?
Thank 91renitan
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

Hi, We are so sorry to hear that you are in pain. Our beds haven't changed so I'm surprised to hear that after staying with us many times before that you were uncomfortable during your most recent stay. We can always supply additional pillows and blankets that could soften the bed up a bit for you. We wish we could... More 

1 review
3 of 5 stars Reviewed November 13, 2015

My girlfriend and I stayed at this hotel for one night last minute. The room was clean, bed was comfortable, decent flat screen TV, and location is very convenient for everything. Bathrooms were pretty decent as well, and there was a mini fridge! (we did not know this) Also, Wifi was an excellent bonus. They also had complementary breakfast, although... More 

Helpful?
Thank Joe L
Teresa N, Director of Communications at Super 8 Mount Laurel, responded to this review

Hi Joe, I'm happy that you and your girlfriend enjoyed your overnight stay with us. We are pleased to always offer added amenities like, free breakfast, wifi, mini fridges and flat screen tvs in our guestrooms. Thank you for your honest feedback about the towels and cleanliness of your guestroom bathroom. As you can see from our other reviewers, we... More 

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