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All 5 Morris Plains hotels

Candlewood Suites Parsippany - Morris Plains

2.0 of 5 Hotel   |   100 Candlewood Drive, Morris Plains, NJ 07950
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A recent review
5 of 5 stars Reviewed February 17, 2014
iqmurph Jupiter
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34 people have reviewed this hotel

Traveler rating
    5
    13
    4
    8
    4
See reviews for
2
6
7
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Morristown, New Jersey
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Checked in for 4 days. HOTEL DOES NOT PROVIDE ANY HOUSEKEEPING AT ALL! Towels or getting garbage thrown out is not available. Shuttle service is a JOKE. Not sure why its even offered when the driver is "busy" and the scheduling system consists of getting a cell number and being told to figure it out with him. Not impressed

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Boston, MA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 24, 2014

I drove into the parking lot around 11pm, this was a few days after a huge snowstorm. The parking lot was horrible, there was snow every where, no safe place to park on the premises. I wound up squeezing my rental car into a back corner with the tires up on a snow bank so I wouldn't block anyone. Next... More

Was this review helpful? Yes 1
Brian C, General Manager at Candlewood Suites Parsippany - Morris Plains, responded to this review

Thank you for taking the time to share your concerns and experience. We apologize for any inconvenience you have encountered during your visit. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. In this case we have fallen short of your expectations. We take all comments and... More

Travelers are raving about these Morris Plains hotels

Jupiter
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I was snowed in here in this terrilbe winter (2014) and the Suite was comfortable, well designed, with free wifi and a far above average Kitchen. I checked in more than two hours early (about 1:30 pm) because of the weather, and was accomodated with understandng and no drama or fuss. The Suite had a fine bath, modern facilities, and... More

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Naples, Florida
Top Contributor
78 reviews 78 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 24, 2014

For starters, to understand my rating, I rate hotels against like quality hotels. It isn't fair to judge a Candlewood against a Four Seasons or Ritz property as they would come in at a 3 star or less. I am rating this hotel against other hotels similar in quality/price. I have stayed at a few hotels in the Morris Plains... More

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Tel Aviv, Israel
Top Contributor
54 reviews 54 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 24, 2013

When I arrived at the motel, late at night, the hotel front desk staff person was very nice. I was a bit disappointed that the check-in took quite long - everything was supposed to be ready in advance, as a IHG Gold Customer. At night, there was a light emanating from a lamp above the stove, which apparently could not... More

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IHGCare, Guest Relations Manager at Candlewood Suites Parsippany - Morris Plains, responded to this review

Dear Moolieisenbach, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Boston, Massachusetts
Top Contributor
158 reviews 158 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 12, 2013

I was given an older room. The problem was that the thermostat was stuck at 88 degrees!! No matter what was tried, 88 degrees! So finally, they helped me move to a better room which was also updated. Once the drama was over, I could enjoy myself and relax. They have a full kitchen which is great. The room was... More

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Syracuse, New York, USA
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2013

I stayed about six weeks this summer while on business about 4 miles away. Pros: Very nice facilities. Clean / modern rooms. Probably one of the best managed/friendliest staff I have seen at the IHG Chains. Cons: No outdoor pool. Do not get enough Priority Club Points.

Was this review helpful? Yes 1
Manahawkin, New Jersey
Top Contributor
110 reviews 110 reviews
56 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 20, 2013

My husband was hospitalized at Morristown Hospital and this hotel is about 5 easy miles away. The room I had was attractive, comfortable, spacious, and very attractive with a few small defects. Refrigerator door hung wrong so that it would open to the door/wall instead of into the room. Refrig pretty noisy as well. No housekeeping! Stay a week and... More

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Indianapolis, Indiana
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013

The good: I stayed in this hotel over Labor Day weekend as I was in town for a wedding. The hotel desk was friendly, and check in was very easy. The room was very clean (I think they just underwent a remodel) and I love all of the amenities like the fridge, microwave, iron, etc...It is an extended stay hotel,... More

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Morris Plains, New Jersey
1 review
1 of 5 stars Reviewed July 21, 2013

This is one of the worst hotel I have ever seen. There is no customer service and no hospitality.... Front desk assistant are rude , and never show intent to help you.... Staying in this hotel is total money waste and would not recommend any one to stay

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Parsippany - Morris Plains, responded to this review

Dear Sandeep T, Thank you for taking the time to write us a review regarding your stay. We take all comments seriously and value the chance to make improvements where possible. I am sorry to hear that your experience was not what you expected. Please accept our sincerest apologies for the dissatisfaction our level of service has caused you. We... More

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Additional Information about Candlewood Suites Parsippany - Morris Plains

Also Known As:
Candlewood Suites Parsippany - Morris Plains Hotel
Candlewood Suites Parsippany - Morris Plains Hotel Morris Plains
Candlewood Suites Morris Plains
Candlewood Morris Plains
Morris Plains Candlewood
Morris Plains Candlewood Suites
Address: 100 Candlewood Drive, Morris Plains, NJ 07950
Phone Number:
Location: United States > New Jersey > Morris Plains
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Morris Plains
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Parsippany - Morris Plains 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Morris Plains Hotel is one of the most conveniently located all suites hotels in the heart of the business district of Morris County. Located near Morristown, Parsippany and only 30 minutes from New York City we are close to all major highways such as the New Jersey Parkway, RT. 80, RT. 287 and RT. 10. If New York City is your destination, the hotel is conveniently located 2 miles from the train station which will take you directly to midtown Manhattan. If you are looking for leisure activities such as Atlantic City, you can take many local bus services which are only a few miles from the hotel. All of our suites (studio or one bedroom) include fully equipped kitchen with full size refrigerator, microwave & stove tops. Color TV, 2 phone lines, free high speed Internet access, free local shuttle service, iron & ironing board, hair dryer, DVD/VCR and CD Player. Complimentary parking, complimentary local and 800 calls, free use of our well equipped fitness room and complimentary use of washers and dryers. Whether your trip is for business or pleasure, our hotel can offer you the best value in the New Jersey/New York City area. ... more   less 
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