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Courtyard by Marriott, Montvale

3.0 of 5
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100 Chestnut Ridge Road, Montvale, NJ 07645 (Formerly "Holiday Inn")
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Courtyard by Marriott, Montvale
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1 room 1 guest
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Ranked #1 of 1 Hotels in Montvale
A recent review
5 of 5 stars reviewed yesterday
Juliet M El Paso, Texas
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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El Paso, Texas
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here two days and thought it was a good place. The staff was super friendly and helpful with our questions. Couple of things to note was that our room only had a shower - no tub. For business people this might not be a problem but we were meeting one of our children who was at college. The... More 

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Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a friend's wedding. It was a nice, clean room. Hotel seemed like they do a lot of business there. Nothing special to write home about. Would stay again if I had to but wouldn't go out of my way to return.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Katherine S, Thank you for your recent stay at the Courtyard Montvale. Hopefully that you enjoyed your friend's wedding and got to take full advantage of everything that we had to offer. Hopefully on your next visit we will be able to "wow" you and bring you back for another visit. If there is anything else that we may... More 

Milton Keynes, England, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff really can not do enough for you they are great. The hotel itself offers a range of facilities that are great including a pool, bars, gym and a great restaurant. Only downside is the location is fairly isolated but there are taxis and busses not far from the hotel.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Andrew W., Thank you for staying with us at the Courtyard Montvale. It was such a pleasure meeting you and your family while you stayed with us for your special event. We wish all of you nothing but the best. Thank you as well for the kind words directed to our hotel and staff. If there is anything else... More 

Manchester, New Hampshire
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although, the room was right next to to ice machice & vending machine, still very quiet.The king size bed was very comfortable, the room very clean, bathroom was clean, was impressed toiletries were Paul Mitchell. Housekeeping staff excellent. Looking forward to trying Fire & Oak restaurant, my next visit The Bistro scrambled eggs breakfast was excellent and filling, although, pricy!... More 

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Gregory, Thank you for staying with us at the Courtyard Montvale. It was such a pleasure meeting you on your recent visit to Montvale. We appreciate your feedback, and were glad that you took advantage of The Bistro. We just finished a renovation last year and are happy to say that The Bistro is working out very well. If... More 

Voorhees, New Jersey
Level Contributor
16 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We have been here several times over the years and liked the Courtyard, but on our last visit we found that the bed was unforgiving. By the way, if you're coming here, make certain that you get a room far away from the bar up front. It was as noisy as football game in November.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Fresser_27 Thank you so much for staying with us at the Courtyard Montvale. We apologize if you did not have the best experience with our beds. We did just complete a renovation of the entire hotel last June. Also, we apologize for any noise issues that may of disturbed you while staying with us. We do have quiet hours... More 

Greenville, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I spent one night during a business trip. Total cost for one night was $170 incl. TAX. The hotel is very clean and good organized. Only drawback is the breakfast area and the unfriendly staff there. I got the crazy eyes look when I asked for Whole Milk which they don't have for some reason. Breakfast is expensive.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Gottfried G, Thank you for staying with us at the Courtyard Montvale. It was a pleasure having you stay with us. We hope that you enjoyed our newly renovated hotel. In regards to your breakfast experience, we have passed on the comments to the breakfast team and we sincerely apologize for what you experienced. Please know that this will... More 

Burlington, Vermont
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has been completely renovated since my last visit about a year ago. It looks nice. The rooms have been upgraded but the layout just doesn't make sense. The sofa in the room is in front of the window on an angle which does not allow to open and close the drapes fully or to even just stand in... More 

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear jiberjab, Thank you for staying with us at the Courtyard Montvale. We appreciate you coming back and seeing how renovation looks. We have read all of your comments at our last management meeting and have addressed the needs within each department. We are truly sorry we did not meet your or our expecations. If there is anything else that... More 

Cork, Ireland
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 22, 2015

Great rooms. Spacious rooms, beds really comfortable, mini bar, big bathrooms. Fire and oak is great restaurant but bar can get really noisy. Outdoor pool is a bit small but good. Only gripe would be that the air conditioning unit is noisy so I recommend you bring ear plugs.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear triodr, Thank you for staying with us at the Courtyard Montvale. We appreciate your kind words and that you throughly enjoyed your time with us. We do hope that if your travels ever bring you back to Montvale, you decide to stay with us again. Thank you and have a great day!! More 

South Amboy, New Jersey
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 17, 2015

My wife and I spent a night at this Courtyard. First off, it's the largest Courtyard hotel that I have ever been to. The lobby was very nice and the room appeared to be newer. Only drawback was the AC. It worked effectively but was extremely loud and had some clanking noises.

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Matt G, Thank you for your review of the Courtyard Montvale. We appreicate your feedback and hope that you and your wife had a great stay with us. In regards to the loud a/c's we have addressed this with our engineering team and are looking into new a/c units. We apologize for any inconvenience that this may have caused... More 

Montgomery
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 14, 2015

My partner and I stayed for 5 nights at the Courtyard Montvale using my points to vacation and attend a nearby wedding. First, let me say it is easy to find unlike other commenters. Also, it is very short driving distance from nearby NJ transit stations for an hour ride to NY Penn Station. Montvale station has ample free parking.... More 

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MontvaleGM, Guest Relations Manager at Courtyard by Marriott, Montvale, responded to this review

Dear Altaveler, Thank you for your review of the Courtyard Montvale. We hope that you enjoyed the wedding that you attended while staying with us. We apologize for the elevators, we do have a larger one in the back that is much better at accomodating large items. luggage, and luggage carts. Thank you for your kind comments regarding Alexa. She... More 

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