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Crowne Plaza Monroe South Brunswick

3.5 of 5
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390 Forsgate Drive, Monroe, NJ 08831
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Crowne Plaza Monroe South Brunswick
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Ranked #1 of 1 Hotels in Monroe
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

From check in to check out, I was not impressed with this facility as a business traveler. Next time, I will stay at the Marriott Courtyard across the street. The check in clerk gave me an outdated wireless password. Even with the proper one, my attempts to get on line were futile, as, I was told, "We are fully booked... More 

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Minneapolis, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

One item was updated in my room -- the flat screen TV. This room needs serious help: Mildewed bath tiles, loose bath faucet, shredded curtains, indoor/outdoor carpet, inoperable radio/dock, white speck-spitting iron, rubber-feeling blanket, plastic-feeling sheets -- these issues all scream that a remodel is long overdue.

Was this review helpful? Yes 1
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Michael W Thank your for your feedback about your recent stay with us. I am sorry that we did not meet your expectations during your stay. We are always updating our hotel rooms and amenities and I hope you will give us another opportunity to serve you better. Yogi Kumar, GM More 

Travelers are raving about these Monroe hotels

Waterford, Michigan, United States
Level Contributor
154 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

This place was very close to where my meeting were held all week and the staff there is very friendly and very helpful. When I go back I will definitely stay there again. The hotel restaurant I think is a franchise and the evening service is great but the breakfast service needs much improvement. I had breakfast there twice, service... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Louis K Thank you for your comments about your recent stay with us. I am glad you enjoyed our friendly. I have addressed your feedback about the service in the restaurant at breakfast time. I hope you will give us another opportunity to serve you better. Yogi Kumar, GM More 

JEFFERSON
Level Contributor
133 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 4 nights. The location is convenient to the interstate. Upon arriving in the lobby, no one was at the desk to greet us but a rather a "be right back" sign. Apologies were offered upon the clerk's return and we were given a coupon for one free dinner at the in-house restaurant. The room... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear FRMEnt Thank you for your comments about your recent stay with us. Please accept my apologize about the noise issues during your stay. Sometimes we have social groups on weekends and our security tries to keep the noise down but kids still run around. I hope you will give us another opportunity to serve you better and we can... More 

Johor, Malaysia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms were spacious and clean. Beds were comfortable. Bath shower was fine. Lighting was fine too. Plenty of bath towels a feature in American hotels I suppose. breakfast was satisfactory though service was more or less self service. The only waiter was not helpful. You get to make your own pancake though.

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear robin2952 Thank your for your feedback about your recent stay with us. I am glad that you enjoyed most of our amenities. I will address your service concerns with our breakfast staff to be more attentive to our guests. Yogi Kumar, GM More 

Monroe, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I had my daughters baby shower here in March and I was so happy with everything. The managment staff especially Todd Zbojovsky was excellent he helped me with whatever I needed. The food was excellent and Ice cream bar every one loved. We just scheduled my granddaughters christening today June 19th for August because we were so satisfied before why... More 

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yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Patricia D Thank you for your feedback about your recent Baby Shower event at our Crowne Plaza Monroe, NJ. I am glad that Todd and our banquet staff provided your group with excellent service and food & beverage for your baby shower. We hope to serve you again for your next event. Yogi Kumar, GM More 

Monroe, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

Mahamevnawa Buddhist Meditation Center needed a fitting venue for a major religious event that would be attended by approximately 300 devotees. For nearly 3 weeks visited several hotels in the area in search of a suitable venue.We had set our mind on one of them. As a final look up, dropped-in at Crowne Plaza Monroe, met with it's Sales Director.... More 

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yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Buddi A, Thank you for your comments about your recent event at our Crowne Plaza in Monroe. I am glad that your event was very successful and all your devotees enjoyed our facilities. I will make sure Kevin, our Director of Catering and Todd, our Crowne Meeting Director get recognition for their efforts. We look forward to hosting your... More 

Lake Worth, Florida, USA
Level Contributor
99 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

upon check in andt thruought stay, staff have been very preofessional and service orientated. had some minor issues, but werequickly resolved. accomadations to Kareem and Elana as they were extremely cordial. There exist some physical attributes that would make this property excel. worth checking out.

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear dannah62 Thank you for your feedback about your recent stay with us at Crowne Plaza Monroe, NJ. I appreciate your comments about Kareem and Elena and our staff's professionalism and service. We are always improving our product to make it better for our guests. Look forward to see you again. Yogi Kumar, General Manager More 

New Delhi, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a average hotel, structure is old, amenities are ok but overall feel is not good. Despite request for a little early check in the room was only given at 3 pm. Rooms are not equipped with modern day amenities. No breakfast in the morning. Though staff was courteous.

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear katayanrajeev Thank you for your comments about your recent stay with us. We are always improving our product and hotel amenities to provide a better experience to our guests. We serve breakfast everyday but it is not included with our room rates. I hope you will give us another opportunity to serve you better. Yogi Kumar, General Manager More 

Warrenton, Virginia, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015 via mobile

This hotel was a disappointment from the start. Hotel doesn't look like photos. Arrived in lobby, was told by the staff member that he was busy but if we'd wait, his manager would be out. Finally we got to check in and I noticed loud music pretty inappropriate for a supposed 3 1/2 star hotel - "Two turntables and a... More 

Was this review helpful? Yes 1
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear LauraBelle73 Thank you for your feedback about your recent stay with us. I am sorry that we did not meet your expectations this time. We are always striving to provide excellent service to our guests and I hope you will give us another opportunity to serve you better next time. Yogi Kumar, General Manager More 

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