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Crowne Plaza Monroe South Brunswick

3.5 of 5
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390 Forsgate Drive, Monroe, NJ 08831
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1 room 1 guest
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Crowne Plaza Monroe South Brunswick
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in the Crowne Plaza Monroe Township for one night. This hotel is a bit older. The bathroom door handle was broken. There was a stray hair in the bathtub that was kind of disgusting. Crown molding was messed up. Just not kept up well. The bed was comfortable. The lobby was clean. Kind of middle of the road.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear DuckySue, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and the lobby cleanliness. However, we’re sorry we fell below your expectation regarding the bathroom handle and cleanliness. We will address these concerns. We take all reviews positive and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I am a Meeting Planner for a specialty Bar Association. I have worked with many hotels over the years and have ALWAYS had a wonderful experience working with the Crowne Plaza, Monroe. Kim and Todd in sales are proficient and easy to plan meetings and dinners. The staff is responsive and friendly. I highly recommend this property for your corporate... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Jennifer B Thank you for your wonderful comments about your experience at our Crowne Plaza hotel with our team members Kim and Todd for your association meetings. We look forward to a continued successful business relationship. More 

Wilmington, Delaware
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 27, 2015

Hotel is in a great location, just off of NJTP exit 8A. Rooms are updated and comfortable, but I wouldn't dine on-site. Yogi's is in serious need of updating and cleaning (cabinet doors falling off, fruit flies all over the bar) - we walked in for a beer, noted the condition and the lack of patrons (5pm on a Saturday)... More 

Was this review helpful? Yes 1
yogikumar, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear rhurst212 Thank your for your comments about your recent stay with us. I appreciate your comments about our hotel and guest rooms. We are in a process of making some upgrades in our restaurant in the next few months and I hope you will give us another opportunity to serve you better. More 

Lancaster, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

I will try to stay at any Crowne Plaza whenever I travel. I love the rooms, the quietness between rooms and the conveniences available in the hotel. This particular one had a sports bar that served really good food. It was not really loud or raucous like most sports bars and my first night in, the waitress and bartender were... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Sue S Thank you for your feedback about your recent stay with us at Crowne Plaza Monroe. I am very happy to hear that enjoyed our location and Sports Bar and the service staff. We look forward to your next visit in our area. Yogi Kumar, GM More 

Ballwin, Missouri
Level Contributor
12 reviews
6 hotel reviews
3 of 5 stars Reviewed July 8, 2015

This location was close to my meeting. The front desk staff was very helpful. The restaurant was close and the food was good. The servers were great! The room was suitable but you can hear everything and everyone (e.g., the people in the hallway, next door, etc.) through the doors and walls.

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Kimberly B. Thank your for your feedback about your recent stay with us. I am glad that you enjoyed our location and amenities while you were here for business meeting. We look forward to see you on your next trip to our area. Yogi Kumar, GM More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

From check in to check out, I was not impressed with this facility as a business traveler. Next time, I will stay at the Marriott Courtyard across the street. The check in clerk gave me an outdated wireless password. Even with the proper one, my attempts to get on line were futile, as, I was told, "We are fully booked... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Doug S Thank you for your feedback about your recent stay with us. I am sorry that we did not meet your expectations during visit. We are always working hard to improve our amenities to our guests. I hope you will give us another opportunity to serve you better. Yogi Kumar, GM More 

Minneapolis, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 25, 2015

One item was updated in my room -- the flat screen TV. This room needs serious help: Mildewed bath tiles, loose bath faucet, shredded curtains, indoor/outdoor carpet, inoperable radio/dock, white speck-spitting iron, rubber-feeling blanket, plastic-feeling sheets -- these issues all scream that a remodel is long overdue.

Was this review helpful? Yes 1
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Michael W Thank your for your feedback about your recent stay with us. I am sorry that we did not meet your expectations during your stay. We are always updating our hotel rooms and amenities and I hope you will give us another opportunity to serve you better. Yogi Kumar, GM More 

Travelers are raving about these Monroe hotels

Waterford, Michigan, United States
Level Contributor
168 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 22, 2015

This place was very close to where my meeting were held all week and the staff there is very friendly and very helpful. When I go back I will definitely stay there again. The hotel restaurant I think is a franchise and the evening service is great but the breakfast service needs much improvement. I had breakfast there twice, service... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Louis K Thank you for your comments about your recent stay with us. I am glad you enjoyed our friendly. I have addressed your feedback about the service in the restaurant at breakfast time. I hope you will give us another opportunity to serve you better. Yogi Kumar, GM More 

JEFFERSON
Level Contributor
135 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed June 20, 2015

We stayed at this hotel for 4 nights. The location is convenient to the interstate. Upon arriving in the lobby, no one was at the desk to greet us but a rather a "be right back" sign. Apologies were offered upon the clerk's return and we were given a coupon for one free dinner at the in-house restaurant. The room... More 

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear FRMEnt Thank you for your comments about your recent stay with us. Please accept my apologize about the noise issues during your stay. Sometimes we have social groups on weekends and our security tries to keep the noise down but kids still run around. I hope you will give us another opportunity to serve you better and we can... More 

Johor, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

The rooms were spacious and clean. Beds were comfortable. Bath shower was fine. Lighting was fine too. Plenty of bath towels a feature in American hotels I suppose. breakfast was satisfactory though service was more or less self service. The only waiter was not helpful. You get to make your own pancake though.

Was this review helpful? Yes
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear robin2952 Thank your for your feedback about your recent stay with us. I am glad that you enjoyed most of our amenities. I will address your service concerns with our breakfast staff to be more attentive to our guests. Yogi Kumar, GM More 

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