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Crowne Plaza Monroe South Brunswick

3.5 of 5
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390 Forsgate Drive, Monroe, NJ 08831
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Crowne Plaza Monroe South Brunswick
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136 Reviews from our TripAdvisor Community

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Portland, Oregon
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our second time in two years staying here (always at Christmas). I felt this experience was better than the last. This is a stop on the turnpike and you are either here for a convention/meeting or other business or because you have family in the area. We did a priceline reservation (name your price) both times. When you... More 

Helpful?
Thank TomFallon
IHGService, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear TomFallon, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room cleanliness. However, we’re sorry we fell below your expectation regarding the room assignment, customer service and air conditioning. We will address these concerns. We take all reviews positive and negative... More 

New Jersey
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 23, 2015

Hotel was clean and staff was excellent. My only complaint was that the bed was terribly uncomfortable. I have stayed in many Crown Plazas, but this bed felt like sleeping on very springy board. I would not stay here again.

Helpful?
Thank EvilSandman
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear EvilSandman, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our hotel to be clean and our staff to be excellent. However, we would like to apologize for falling short of your expectations regarding our beds. We give the utmost importance to our... More 

Lisbon, Portugal
1 review
5 of 5 stars Reviewed October 12, 2015

Very good Hotel, confortable and clean. The Staff is excelent!! I stayed there for several nights with a big group and they did much more then it is required to allow that everyone enjoyed the service!Thank you Todd, Yogi, Kevin, Kim Fátima and all others that contribuited dor the success of our staying!!! A big hug from Portugal!

Helpful?
Thank Nancy C
Rochester, NY
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 7, 2015

This very average hotel is a decent place to stay if you are on a budget and the location could not be more convenient - you're literally next to the ramp for the New Jersey Turnpike. My main complaint during my most recent visit is that a player piano has been placed in the lobby at the expense of a... More 

Helpful?
Thank RocFan
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear RocFan, Thank you for taking the time to review our hotel. It is regrettable that you found our hotel only at average best. Kindly accept our sincere apologies for falling short of your expectations. Your feedback is highly appreciated as this will help us look for more ways on how to provide you with a better stay in the... More 

Plainsboro, New Jersey
1 review
1 of 5 stars Reviewed October 3, 2015

This hotel is long overdue for an overhaul. My room was a disaster and they should have been embarrassed to open for customers. A wall mirror was detached from wall, one of 2 closet doors was missing & the shower rod was loose and ready to fall off wall. I told the staff next morning and they said they would... More 

Helpful?
Thank J B
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear J B, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, we regret that we fell short of your expectations due to the condition of... More 

Travelers are raving about these Monroe hotels

Prescott Arizona
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

Nice Crown with friendly front desk team. The rooms were well kept up and very quiet for the proximity to the road I had a king bed and it was perfect. Water was very hot and the towels and sheets first class. Recommend staying here......DON'T do hotel breakfast!

Helpful?
1 Thank Sawdogs
Yardville, New Jersey
Level Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed September 25, 2015

This is a comfortable hotel which is conveniently located near the NJ Turnpike at exit 8A. My wife and I stayed at the hotel while attending a nearby wedding. We reserved a room with a king-sized bed and the room was clean and ready when we checked in. All rooms are non-smoking. The staff was courteous. There is plenty of... More 

Helpful?
Thank Ed V
Tampa
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 3, 2015

We stayed in the Crowne Plaza Monroe Township for one night. This hotel is a bit older. The bathroom door handle was broken. There was a stray hair in the bathtub that was kind of disgusting. Crown molding was messed up. Just not kept up well. The bed was comfortable. The lobby was clean. Kind of middle of the road.... More 

Helpful?
1 Thank DuckySue
IHGCare, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear DuckySue, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and the lobby cleanliness. However, we’re sorry we fell below your expectation regarding the bathroom handle and cleanliness. We will address these concerns. We take all reviews positive and... More 

1 review
5 of 5 stars Reviewed July 31, 2015

I am a Meeting Planner for a specialty Bar Association. I have worked with many hotels over the years and have ALWAYS had a wonderful experience working with the Crowne Plaza, Monroe. Kim and Todd in sales are proficient and easy to plan meetings and dinners. The staff is responsive and friendly. I highly recommend this property for your corporate... More 

Helpful?
Thank Jennifer B
yogikumar, General Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear Jennifer B Thank you for your wonderful comments about your experience at our Crowne Plaza hotel with our team members Kim and Todd for your association meetings. We look forward to a continued successful business relationship. More 

Wilmington, Delaware
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 27, 2015

Hotel is in a great location, just off of NJTP exit 8A. Rooms are updated and comfortable, but I wouldn't dine on-site. Yogi's is in serious need of updating and cleaning (cabinet doors falling off, fruit flies all over the bar) - we walked in for a beer, noted the condition and the lack of patrons (5pm on a Saturday)... More 

Helpful?
1 Thank rhurst212
yogikumar, Guest Relations Manager at Crowne Plaza Monroe South Brunswick, responded to this review

Dear rhurst212 Thank your for your comments about your recent stay with us. I appreciate your comments about our hotel and guest rooms. We are in a process of making some upgrades in our restaurant in the next few months and I hope you will give us another opportunity to serve you better. More 

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