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Quality Inn & Conference Center

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531 Route 38 West, Maple Shade, NJ 08052
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Quality Inn & Conference Center
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Quality Inn & Conference Center
Quality Inn & Conference Center
Quality Inn & Conference Center
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69 reviews from our community

Traveler rating
    8
    11
    15
    11
    24
See reviews for
14
14
8
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (11)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (9)
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1 review
3 of 5 stars Reviewed February 15, 2015

So my boyfriend and I stayed here on a whim for Valentines night, and everything was actually pretty good. The room was very clean, the heater wasn't working in full force so was a little chilly but was ok. Went to check out and was met with the absolute nastiest customer service of my life. This..woman at the desk refused... More 

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Lehigh Valley, Pennsylvania
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 19, 2014

I've stayed at this hotel several times and have always enjoyed my stay. They provide a free full breakfast buffet of which you can have egg, sausage, home fries, waffles, assorted pastries and 2 or 3 juices to choose, milk, coffee and I had no complaints (although I wish they had a microwave in the eating area to make it... More 

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Toms River, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014 via mobile

This hotel is not a nice hotel! It is run down, dirty and a waste of money. You are allowed to smoke in this hotel and it smells like it. The halls the rooms the stairs everything you walk outside and you carry that disgusting smell with you. Our lock on our door did not work. Yes that is correct... More 

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Freeport, Maine
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 21, 2014

We had been traveling on a road trip throughout the eastern states-all but one of our stays was at either a Choice Motel or Quality Inn. It was our last night on the road, had been driving for 10+ hours, and specifically looked for either a Choice or Quality sign, given the great experiences we'd had...bad choice-the hallways smelled musty,... More 

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McDonough, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

The rooms were very clean and spacious! The free breakfast in the morning was a definite plus. Not your typical grab and go. You can have egg, sausage, home fries, waffles, assorted pastries and 2 or 3 juices to choose from. Very impressed. The gentleman running the show at breakfast was very attentive. I do wish the pool would have... More 

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Pennsylvania
Top Contributor
190 reviews 190 reviews
29 hotel reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed August 12, 2014

This is a wonderful hotel with super staff and very well cared for. Unfortunately she will meet the wrecking ball soon to make way for a CarMax. Immaculate, super pool and amenities, great breakfast and tremendous meeting and banquet facilities. Sorry to see her go. Like we need another car lot in the area let alone in Jersey. Stupid.

Was this review helpful? Yes 2
Hobart, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

We stayed at this hotel for 8 days from June 28-July 6, 2014. The staff is very nice & accommodating. However, I would never recommend anyone stay in this hotel unless you are comfortable staying at a 1 star motel trying to be a hotel. Here are my concerns: 1. vacuums obviously don't work bc I saw the staff vacuum... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

The banquet services are splendid. There is always good service and the BEST lobster bisque soup ever. The food tastes good, and there are many selections on the menu. The bathrooms are very clean, and this location is professionally staffed.

Was this review helpful? Yes 2
Bear
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

The room was nice, clean and affordable! Service was great and the Breakfast Buffet was good too. The hotel is close to two malls and there's plenty of shopping in the are. We will definitely stay again. Thank you!! Mr & Mrs Lee

Was this review helpful? Yes 1
Chuck K, Manager at Quality Inn & Conference Center, responded to this review

Thank you for taking the time sharing your experience at the Quality Inn. It is always beneficial to hear from our guest and receive their valuable feedback. Again, thank you for your comments, and we look forward to accommodating your lodging needs in the future. More 

Scranton, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2013

We have stayed at this hotel twice in the last three years. It is close to the concert venue we went to in New Jersey and Philly. We recently stayed here in September. I was very impressed with the difference in the accomodations since we were there last. No deserted building to the back. No people hanging around outside just... More 

Was this review helpful? Yes 3
Chuck K, Manager at Quality Inn & Conference Center, responded to this review

Thank you for sharing your experience at our hotel. The new ownership has just completed the first phase of their renovation program and plan to start the back side of the property early part of 2014. Again, thank you for your comments, and look forward to accommodating your lodging needs in the future. More 

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