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All 8 Mahwah hotels

Sheraton Mahwah Hotel

3.5 of 5 Hotel   |   1 International Boulevard, Route 17 North, Mahwah, NJ 07495
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Ranked #7 of 8 Hotels in Mahwah
A recent review
4 of 5 stars reviewed 1 week ago
LMVR7 Egg Harbor Township
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226 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Egg Harbor Township
Contributor
16 reviews 16 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Two friends and I stayed at this hotel (January 16 to 18) and were part of a group that were on the premises for a large dance competition. The most important thing for me is cleanliess. Our room was clean; the bedding and towels were fresh; and our request for additional towels was addressed quickly. The decor throughout the property... More 

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear LMVR7, Thank you for your review and comments! We are pleased to see our efforts to provide a clean hotel were noticed. Our Food and Beverage associates take great pride in providing a welcoming atmosphere in the Atrium Lounge and Fountainview Restaturant. My apologies for not meeting your expectations in our bar and restaurant. Our maintenance team will be... More 

Boston
Top Contributor
85 reviews 85 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed two nights as part of a group for a wedding in town. Room are clean, OK size, are decorated so as not offend with a comfortable bed and no so comfortable seating. Lights is adequate but could be improved with another lamp. No HBO (showtime instead - less interesting). No towel racks in bathroom. Where are you supposed to... More 

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear GoIndians, Thank yo for choosing the Sheraton Mahwah Hotel! We appreciate the postive comments and suggestions to improve our facilities. The security team will respond quickly to noise concerns so all guests may have a restful night. The Sheraton Sweet Sleeper Bed provides a great night's sleep! Our hotel restaurant offers a good value for the price and convenience.... More 

Kansas City MO
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on Priceline, although not at much off the posted rate online. Have been here several times before, as well. Note that the hotel is not 100% a hotel. There's an office complex on a number of floors. Don't let this throw you--while it's odd, it's no big deal. Rooms are indeed roomy and first class. Being well off... More 

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear RadioGeorge, Thank you for chosing the Sheraton Mahwah Hotel for your lodging accommodations. The hotel is 22 stories with the hotel rooms on floors 14-22 offering awesome views of the Ramapo Mountains. The lower floors are commercial offices with a florist, quick dinining restaurant and convenience shop. Our apologies for the condition of the roads. The roads crew is... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 21, 2014

They gave me a room that stinks like poop. Manager didnt show sincerety that he cares and made it sound like he was doing me a favor by moving me to another room. I would never stay here again. Ps its a dated building and the waterfall looks like it hasnt been turned on since the photoshoot ages ago, its... More 

Was this review helpful? Yes
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Norma A, Thank you for sharing your lodging experience and your comments and suggestions. We strive to provide clean and comfortable accommodations for all our guests. Most importantly, making you feel welcome and a as a valued customer is our top priority. We apologize for not being able to provide an enjoyable stay. The Outdoor Fountains located at the... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 5, 2014

Great hotel! Very clean! Would come again! Service was fabulous from check in to room service to all amenities. Beds were comfortable, allowing for a great nights sleep! All in all we had a very positive experience and we would recommend this hotel to all!

Was this review helpful? Yes 2
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Marcnyc1234, Thank you for taking the time to share your hotel experience. Our service team works hard to ensure we offer a clean and comfortable stay for our Guests. We appreciate you recognizing their efforts to staisfy our guests. We look forwrad to welcoming you back soon! Thanks, Richard More 

Longueuil, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2014

We stayed here in November and loved this hotel. The room was spacious and very nice. It was also very clean. The bed was very comfortable. The hotel looks very nice. We ate at the hotel for diner and it was very good at a very reasonable price around 20-24$ a plate. We also ate breakfast there, it was very... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Melanie L., Thank you for sharing your hotel experience! Our new Sheraton Sweet Sleeper Beds provide a great night's rest. The Fountainview restaurant has a new menu that offers value and great selection. Our culinary team appreciates your comments and suggestions. The Indoor Pool and Hot Tub are enjoyed by many guests. Our engineers will check the temperature of... More 

hartford, CT
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 28, 2014

Yes, this hotel was built more than a few months ago, but they've managed to make it very presentable. We stayed over Thanksgiving night. The location is a bit odd (part of an office development that must have been thriving at some point) and the wood furniture under the sink was noticeably worn, and the hallways weren't exactly soundproofed. But... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear makeham98, Thank you for choosing the Sheraton Mahwah Hotel for your lodging needs. We appreciate you taking the time to share your comments. The hotel is working on upgrading the facilities and the maintenance needed to our rooms. The flags will be replaced as noted. Our friendly housekeeping team appreciates your kind words and for noticing the clean room... More 

Dameron, MD
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 28, 2014

We stopped here as a way-station between Maryland and Vermont on the weekend before Thanksgiving and were pleasantly surprised. We got a good deal on the Internet, and they upgraded us to a king room upon arrival. Everything was clean, the place looked new, and everything was in working order. The people at the front desk were extremely helpful. We... More 

Was this review helpful? Yes
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear BSquared04, Thank you for choosing the Sheraton Mahwah Hotel for your lodging accommodations! We have an ideal location located at the crossroads of three major highways. Our friendly service team appreciates your kind words. Thank you for dining in the Fountainview restaurant and sharing your experience. We will review the charges noted for the extra amentites offered to our... More 

1 review
3 of 5 stars Reviewed November 8, 2014 via mobile

This was obviously a top notch place years ago, but now it is in bad shape, I have been in and out for the last 2 months with my job. For most of that time 2 of the 3 elevators have not worked, mildew on the walls and ceiling of the bathroom ( no vent ) there is a work... More 

Was this review helpful? Yes
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear bozeman5, Thank you for sharing your comments and suggestions to improve our property. Our facilities management staff is working to correct the conditions noted. We take pride in offering a facility where all the services are in order. Several of the repairs needed have been completed and the others are in process of improvement. We hope our staff makes... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2014 via mobile

A standard hotel chain and we certainly didn't expect any particular ups or downs. Until when we tried to ask the front desk to book a dinner reservation for us at the restaurant in the city. The front desk officer blanked out on me and said 'We don't take reservations for restaurants outside the hotel.' Errr... Anyways, Bruce from the... More 

Was this review helpful? Yes 2
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear evelynbecker, Thank you for sharing your hotel experience and your comments about Bruce! Bruce is an outstanding associate and we are pleased he was able to assist you. We will share your great comments with Bruce and the other team members who can learn from his hospitality skills. We look forward to welcoming you back soon. Thanks! Richard More 

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Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Phone Number:
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton

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