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All 8 Mahwah hotels

Sheraton Mahwah Hotel

3.5 of 5 Hotel   |   1 International Boulevard, Route 17 North, Mahwah, NJ 07495
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Ranked #7 of 8 Hotels in Mahwah
A recent review
5 of 5 stars reviewed 1 week ago
Marcnyc1234
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221 reviews from our community

Traveler rating
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    84
    38
    17
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel! Very clean! Would come again! Service was fabulous from check in to room service to all amenities. Beds were comfortable, allowing for a great nights sleep! All in all we had a very positive experience and we would recommend this hotel to all!

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Longueuil, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in November and loved this hotel. The room was spacious and very nice. It was also very clean. The bed was very comfortable. The hotel looks very nice. We ate at the hotel for diner and it was very good at a very reasonable price around 20-24$ a plate. We also ate breakfast there, it was very... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Melanie L., Thank you for sharing your hotel experience! Our new Sheraton Sweet Sleeper Beds provide a great night's rest. The Fountainview restaurant has a new menu that offers value and great selection. Our culinary team appreciates your comments and suggestions. The Indoor Pool and Hot Tub are enjoyed by many guests. Our engineers will check the temperature of... More 

hartford, CT
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes, this hotel was built more than a few months ago, but they've managed to make it very presentable. We stayed over Thanksgiving night. The location is a bit odd (part of an office development that must have been thriving at some point) and the wood furniture under the sink was noticeably worn, and the hallways weren't exactly soundproofed. But... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear makeham98, Thank you for choosing the Sheraton Mahwah Hotel for your lodging needs. We appreciate you taking the time to share your comments. The hotel is working on upgrading the facilities and the maintenance needed to our rooms. The flags will be replaced as noted. Our friendly housekeeping team appreciates your kind words and for noticing the clean room... More 

Dameron, MD
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here as a way-station between Maryland and Vermont on the weekend before Thanksgiving and were pleasantly surprised. We got a good deal on the Internet, and they upgraded us to a king room upon arrival. Everything was clean, the place looked new, and everything was in working order. The people at the front desk were extremely helpful. We... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear BSquared04, Thank you for choosing the Sheraton Mahwah Hotel for your lodging accommodations! We have an ideal location located at the crossroads of three major highways. Our friendly service team appreciates your kind words. Thank you for dining in the Fountainview restaurant and sharing your experience. We will review the charges noted for the extra amentites offered to our... More 

1 review
3 of 5 stars Reviewed November 8, 2014 via mobile

This was obviously a top notch place years ago, but now it is in bad shape, I have been in and out for the last 2 months with my job. For most of that time 2 of the 3 elevators have not worked, mildew on the walls and ceiling of the bathroom ( no vent ) there is a work... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear bozeman5, Thank you for sharing your comments and suggestions to improve our property. Our facilities management staff is working to correct the conditions noted. We take pride in offering a facility where all the services are in order. Several of the repairs needed have been completed and the others are in process of improvement. We hope our staff makes... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 28, 2014 via mobile

A standard hotel chain and we certainly didn't expect any particular ups or downs. Until when we tried to ask the front desk to book a dinner reservation for us at the restaurant in the city. The front desk officer blanked out on me and said 'We don't take reservations for restaurants outside the hotel.' Errr... Anyways, Bruce from the... More 

Was this review helpful? Yes 1
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear evelynbecker, Thank you for sharing your hotel experience and your comments about Bruce! Bruce is an outstanding associate and we are pleased he was able to assist you. We will share your great comments with Bruce and the other team members who can learn from his hospitality skills. We look forward to welcoming you back soon. Thanks! Richard More 

Upland, California
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 20, 2014

For the price, the hotel was nice. The rooms were very clean and well maintained. I do wish there would have been a refrigerator in the room. The indoor pool and gym were nice as well. I did not eat at their restaurant, but did notice that prices were a bit steep for what they were offering. All and all,... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear travelnaps, Thank you for sharing your experience and for choosing Sheraton Mahwah Hotel. We appreciate your comments and suggestions. Refrigerators are available on request for an additional fee on a first come first serve basis. Our Food and Beverage team will review our offerings and prices as suggested. We look forward to welcoming you back soon! Thanks! More 

Peapack, New Jersey
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 14, 2014

We visited this hotel because we were invited to the Deadman's Curve NJ hot rod show. The entire hotel was taken over by this show and I was very disapointed with the restaurants and how the hotel ran the operation. Instead of hotel personnel at the front door, there were hot rod show employees selling admission tickets. The restaurant had... More 

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear hollebcfp, Thank you for sharing your comments and hotel experience. The hotel is pleased to host the Deadman's Curve Car Club show each year. We will share your comments with the group hosting the event. Our food and beverage team will review our menu options offered over this weekend to improve the variety and services provided. We look forward... More 

O'Fallon, Missouri
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2014

On the positive side, the beds and the cleanliness of this hotel were very good. Beyond that, I was disappointed. There wasn't a refrigerator in the room and at the price I really felt like some sort of breakfast should have been included. Cost for a two egg breakfast at the restaurant downstairs was $18 and that's ridiculous. No place... More 

Was this review helpful? Yes 1
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear abesmom63368, Thank you for sharing your hotel experience. Our Housekeeping team appreciates you noting how clean the hotel was during your stay. Refrigerators are available on request for a nominal fee. The Hotel restaurant offers an extensive menu for our guests to enjoy, we will review our pricing as suggested. The hotel is located off three major highways, we... More 

Hoboken, New Jersey
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

I've been in quite a number of hotels over a number of years being a charter bus driver and by far this is the single worst hotel room I've ever slept in. This room has a SOFA BED, not a conventional bed and what's worse, I have a lower back issue that this bed would only exacerbate if I attempted... More 

Was this review helpful? Yes 1
Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Bill V, Thank you for submitting your review. Our sincere apologies for not providing suitable accommodations for your stay. We will ensure the room noted is properly furnished to meet our Guest's expectations. We look forward to welcoming you back soon. Thank You, More 

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Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Phone Number:
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton

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