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Sheraton Mahwah Hotel

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1 International Boulevard, Route 17 North, Mahwah, NJ 07495
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Sheraton Mahwah Hotel
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Sheraton Mahwah Hotel
Sheraton Mahwah Hotel
Sheraton Mahwah Hotel
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed twice in our holiday. had some issues on the 2nd visit as they were full. 1st visit - lovely. upgraded to junior suite, top floor, exit lift turn to right. large room but odd shaped. great views! NOTE: No separated living space (important when you have a baby) but the room was spacious so not so much of an... More 

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Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear t4tortoise, Thank you for sharing your hotel experience and for choosing Sheraton Mahwah! Our Deluxe rooms offer the additional space and of course like all our rooms the view is spectacular. We appreciate the comments and suggestions to improve our services. My apologies for not being able to offer a better second experience. All our rooms are non smoking... More 

Callicoon, NY
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Sheraton Mahwah while attending an out of town event in Northern NJ. The stay was short but everything went very well. Rooms were well appointed, modern. The beds very comfortable and the staff was pleasant. Would definitely recommend.

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Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Paulvilla, Thank you for sharing your hotel experience and choosing Sheraton Mahwah! We appreciate your positive comments and compliments! We look forward to welcoming you back soon! Thank you! More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband's 55th college reunion used this hotel as it's headquarters. The rooms were nice. There was, however, no refrigerator in the room. The restaurant was quite small. Small groups of classmates wanted to dine together, but the restaurant could not accommodate very many of them. We were fortunate that we were accommodated (although at 5:30 p.m.) The service was... More 

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Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Susanne B, Thank you for sharing your comments and suggestions. We host many class reunions and appreciate the opportunity to serve the large groups that come to enjoy our hotel. We will look for ways to improve the services and facilities as recommended. We hope to be of service again in the future. Thank you! More 

Toronto, Canada
Top Contributor
52 reviews 52 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here once a year for business trip. Must say that the hotel has some excellent staff, and the rooms are kept very clean. It could do with a bit of refreshing on the club floor, in terms of the rooms, as they seem somewhat dated. The attendant in the club lounge, Makeeda, does an excellent job. They do... More 

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Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear RayToronto70, Thank you for your review! We appreciate the positive comments about the staff and hotel cleanliness. We are working to update the guest rooms as suggested. We will pass your compliment along to Makeda, Club Lounge Attendant. We are looking for a solution to provide faster HSIA at a good value. Thank you and we look forward to... More 

Danbury, Connecticut
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 7, 2015

Stayed here for one night for a wedding in March...Hotel was clean and spacious... not much in the immediate area, but very convenient to the highway and within a few minutes drive of restaurants... would stay again.

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Amy P, Thank you for choosing Sheraton Mahwah Hotel and taking the time to write a review. Our location is very convenient to 3 major highways. We appreciate you noticing how clean our hotel facilities are kept! We look forward to welcoming you back soon! Thank you! More 

Stockholm, Sweden
Top Contributor
207 reviews 207 reviews
59 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 11, 2015

well managed clean friendly and spacious hotel with good pool and gym facilities. Good size rooms, ,soft fresh bed linen and pillows, excellent amenities, in a large high floor room facing south and west. Great views from the elevators,and a nice restaurant with good choice of beer and wines, and well prepared food ( good quality not Michelin Star but... More 

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear combebelle, Thank you for choosing Sheraton Mahwah Hotel and for sharing your lodging experience. We appreciate your positive comments about the staff, facilities and services. Our hotel is a unique 22 story hotel with spectacular views of the Ramapo Mountains! Our culinary staff appreciates your kind words and comments about the hotel Food and Beverage Services. We look forward... More 

New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2015

I stayed at the Sheraton Mahwah on Saturday. I live nearby, but wanted to have my daughter and her friends be able to swim and have a little sleepover for my daughters birthday. I won a certificate for a free night, and thought this would be the perfect way to use it. I let the sales manager know that this... More 

Was this review helpful? Yes 1
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear BabyDan, Thank you for choosing the Sheraton Mahwah Hotel. Our hotel offers great amenities for a weekend family getaway! We appreciate your positive comments about the hotel facilities, services and staff. We look forward to welcoming you back soon! Thank You! More 

Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

I stayed here on a business trip to NYC. I didn't want to stay in the city but wanted to be close enough to get there at my convenience the following morning. It was easy to get to and certainly easy to locate. I checked in a little late which was no problem at all. The thing I remember the... More 

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Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Thank you for choosing Sheraton Mahwah Hotel! We appreciate you taking the time to share your lodging experience. Our Sheraton Sweet Sleeper Bed is an industry leading sleep experience. Thank you for sharing your Breakfast Buffet comments we will consider your suggestions to enhance our value to our customers. Thank You! More 

Liberty, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 28, 2015

The hotel rises like an obelisk amidst the rural countryside. It appears as if a Manhatttan skyscraper has journeyed across the Hudson to see the country. Having driven by on the Thruway for many years, I've always wondered what it looked like on the inside. The atriuim is quite imposing, affording views skyward to the building's heights. I stayed on... More 

Was this review helpful? Yes
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear CeltiChief, Thank you for choosing Sheraton Mahwah Hotel! We appreciate the positive comments about our hotel facilities, great views, friendly staff and services. Our apologies for the noise problem experienced. We look forward to welcoming you back soon! More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

The hotel looks great, Food in the hotel restaurant is OKish, breakfast is decent. Room service is quick and friendly, hot food was bad, salads were quite good. VIP lounge on the top floor was cozy, with decent snacks, staff friendly. Liked it - will definitely come back.

Was this review helpful? Yes
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Roman K, Thank you for choosing Sheraton Mahwah Hotel. We appreciate your positive comments about our food, friendly staff and Club Lounge Services. We strive to provide a great value experience to our Club Floor Guests. We look forward to welcoming you back soon! More 

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