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All 8 Mahwah hotels

Sheraton Mahwah Hotel

3.5 of 5 Hotel   |   1 International Boulevard, Route 17 North, Mahwah, NJ 07495
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Ranked #7 of 8 Hotels in Mahwah
A recent review
5 of 5 stars reviewed 6 days ago
sigridmac Ottawa, Canada
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207 reviews from our community

Traveler rating
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    79
    35
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    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Ottawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent five nights in this hotel during September of 2014 and could not have been happier with my experience. It's very beautiful and the staff is most accommodating. I follow a special diet and the people in the restaurant went out of their way to bend over backwards to give me exactly what I needed to eat and the... More

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I just stayed at this hotel and was very satisfied. The room was nice and clean. I was on the club room floor and therefore got to enjoy some extra benefits, continental breakfast, larger room and great view. Overall if you need to be in that area it's a great place. Thanks again SPG.

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Thank you for sharing your hotel experience and recommendations. Sheraton Club is a unique and rewarding experience for our Guests. We look forward to welcoming you back soon! Thank You! More

Palatine, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

If you are visiting the Mahwah/Ramsey New Jersey area, please stay somewhere else. Hampton In n, Country Suites are both nearby and they have to be better. Hotel is very noisy. Difficulty sleeping because of the dryness and stuffiness of room. Terrible headache and stuffy nose the three days I was there and it cleared up immediately when I left.... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear CarlC, Thank you for sharing your experience and posting your comments. We strive to provide clean, comfortable accommodations for all our guests. Our apologies for not meeting your expectations on this visit. Our service teams will correct the printing issues in the Link@Sheraton. We appreciate the compliments for the staff members noted. We know our guests have other lodging... More

New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed this past weekend. Was woken up at 2:30 am on the Starwood Floor by two different rooms from a wedding that was going on. Had to call security twice. The doors and walls are very thin and you can hear the people. Went to pool twice -- no towels both times. Waited 30 minutes one time for housekeeping... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Thank you for sharing your hotel experience. Our apologies for not meeting your expectations for service and a relaxing stay. Our service team will work to correct the issues noted and improve our delivery of services. Our 24 hour security staff patrol the guest room floors to ensure a quiet night's rest. We apologize for not providing a restful night's... More

Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

I stayed 2 nights on business, a great view from the 22nd floor. The room was clean and bed was comfortable, the room AC seemed underpowered, as it ran most of the night. The fitness center, pool and lounge are above average. The front desk personnel were polite and accommodating. Nice hotel, I will return.

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Kipp O, Thank you for sharing your comments and experience! All our 225 rooms have beautiful mountain views. We will inspect the AC unit in your room to ensure it is operating efficiently. Our pool and fitness center are well received by many guests. We look forward to welcoming you back soon. Thank You! More

Gandhidham, India
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 8, 2014

stayed here for 3 nights for a wedding... from outside the hotel is a marvellous building which can be seen from far off... inside the rooms are good and good in size.... the restaurants r a bit dull and dont offer a much variety of food.... so if ur hungry u wont get food anywhr around as this place is... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Saurabh1209, Thank you for sharing your experience and for choosing Sheraton Mahwah Hotel! Our hotel is ideally located near 3 major highways; NYS Thruway, RT17 and RT 287. We are close to many shopping and dining venues. Our 22 story glass hotel is situated on 100 manicured acres with views of the Ramapo Mountains. The Hotel restaurant and bar... More

Oyster Bay, New York
Top Contributor
69 reviews 69 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 7, 2014

Hey, this place is fine. Corporate hotel in Northern NJ. Clean rooms, decent room service. You can tell it's an old hotel with some surface remodeling. There's an air purifier in the room. The bed is big and comfy. You can't go wrong. It's AOK

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Whipple9, Thank you for sharing your lodging experience and for choosing Sheraton Mah-What Hotel! Mahwah is derived from the native Indians that settled here and translates to Meeting Place! Our PURE Rooms are equipped with air purifiers that cleanse the room of irritants and allergens making for a more clean and comfortable Guest Room experience. We look forward to... More

New York City, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I booked two rooms adjoining for a sleep over for an 8 year olds birthday (5 girls) The girls had a great time they were all very excited with the pretty look of the hotel at night. The elevators add to the fun as they are glass and on the outside so you have a great view of the surrounding... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Alison L, Thank you for choosing the Sheraton Mahwah Hotel and for posting your favorable comments. We are a great destination for Families to enjoy a memorable stay. We look forward to welcoming you back soon! Thank You! Richard More

Telford, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2014

We recently stayed at this hotel for my daughter's dance competition. We were more than delighted with our stay, especially my husband who found the beds to be the most comfortable of any hotel he has stayed. I am very picky and found the room to be very clean, which made the trip even more pleasant. When we arrived, we... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear Proud Mom42, Thank you for sharing your lodging experience! Our SPG members are extremely important to us! The services and facilities at the Sheraton Club Lounge are excellent and enjoyed by many guests. We will share your kind words with our service team and look forward to welcoming you back soon. Thank You! More

New York City, New York
1 review
1 of 5 stars Reviewed July 29, 2014

Worst. Experience. Ever. I've been SPG since 2006 and have serious SPG loyalty but Sheraton mahwah has changed my mind forever. Not only is the whole outdoors covered in FECES but you can see all extremes they are taking to cut expenses. They've ripped out all the outdoor lights leaving the dead bodies scattered through the landscape. Plus the serious... More

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Richard G, Director of Sales at Sheraton Mahwah Hotel, responded to this review

Dear KweS, Thank you for sharing your comments and experience. The hotel is working to humanely control the Canadian Geese that live on our property, causing the grass area and fountains to be constantly monitored for cleanliness. Our grounds are well lit at night and no dead bodies have been discovered. Our housekeeping team will investigate the odor you noted... More

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Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Phone Number:
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton

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