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DoubleTree by Hilton Hotel Mahwah

3.5 of 5 180 Route 17 South, Mahwah, NJ 07430
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DoubleTree by Hilton Hotel Mahwah
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DoubleTree by Hilton Hotel Mahwah
DoubleTree by Hilton Hotel Mahwah
DoubleTree by Hilton Hotel Mahwah
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137 reviews from our community

Traveler rating
    67
    42
    14
    7
    7
See reviews for
28
22
7
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Mahwah, New Jersey
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We really appreciate how when we come back to the hotel Estella has our room very clean smelling good and organize she takes her job serious and very professional we very much appreciate her help and her willingness for going the extra mile for room service. We hope we continue to have her as our house keeper thank you Estella

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Kitty Hawk, NC
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If you stay at Hiltons often,as we do, be warned: this will be below the quality you are used to. Rooms are old, carpet in room was damp, no cookies at checkin, whole building smells vaguely of smoke. The breakfast is served at the attached restaurant which my kids said felt like a nightclub on a cruise ship. The waiters... More

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Lousia, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

You asked for comments so here they are. The Double Tree Mahwah was suggested by a nearly catering facility where our family had a wedding planned. We ended with about 30 rooms (most for two nights) and were promised a suite for the bride to prepare. Although the staff was kind there were numerous problems with our stay. First many... More

Review collected in partnership with DoubleTree by Hilton

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new yrok, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

pricey for what it is. room wasn't ready when we arrived even though the bride had arranged an early check in and when we did get a room it smelled like cigarettes. girl at the front desk was very nice. other than that the experience was fine/unremarkable

Review collected in partnership with DoubleTree by Hilton

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NC
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel has no business calling itself a Double Tree by Hilton. It's a Hampton Inn - and a bad one at that! Don't waste your money or points on this place. We SHOULD have gone to the Hampton Inn down the road, as it couldn't have been any worse. The room was shabby, didn't seem very clean, the breakfast... More

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New York
Contributor
20 reviews 20 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

It's located directly on busy Rt17. We arrived around 4 PM and our room was not ready. Waited close to an hour. Had to ask several times for a status. When we finally got our room it was a decent size, put it smelled of cleaning solutions and the carpet was wet. Of course if that wasn't enough, the TV... More

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1 review
1 of 5 stars Reviewed 1 week ago

Where do I start . . . Our room (apparently one of their best), had an air conditioner leak. We were wading in cold water for two days. The big screen tv (meant to be viewed from both the bedroom and living room areas) could not be turned. You could only view it head on from the desk. You also... More

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Dana Point, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel had great service and polite and helpful staff typical of Doubletree. The room itself was a good sized room and well appointed. However, it was supposed to be a non-smoking room yet smelled like a casino smoking lounge.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 2 weeks ago

you will not be disappointed in this place....fantastic personnel and helpful....the restaurant/bar just great and be sure not to miss the Buffalo Shrimp...to die for. has a nice pool and car rental in house.

Review collected in partnership with DoubleTree by Hilton

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Black Mtn. N.C., United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The accommodations were good, but location sucked. Hwy 17 is for the birds, just one Hell of a place to get around in~! Rooms were clean and we slept very well. There was some confusion with the Breakfast as the lady who set up my reservation handed me two tickets for Breakfast. Me thinking she knew there was two of... More

Review collected in partnership with DoubleTree by Hilton

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Patrick E, Front Office Supervisor at DoubleTree by Hilton Hotel Mahwah, responded to this review

Dear Sam T, Thank you for taking the time to leave a review on your most recent stay with us. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again... More

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Additional Information about DoubleTree by Hilton Hotel Mahwah

Address: 180 Route 17 South, Mahwah, NJ 07430
Phone Number:
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Mahwah 3.5*
Number of rooms: 139
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Also Known As:
Doubletree Mahwah
Mahwah Doubletree

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