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DoubleTree by Hilton Hotel Mahwah

3.5 of 5
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180 Route 17 South, Mahwah, NJ 07430
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DoubleTree by Hilton Hotel Mahwah
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Ranked #2 of 8 Hotels in Mahwah
A recent review
5 of 5 stars reviewed 3 days ago
Jason G
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223 reviews from our community

Traveler rating
    117
    64
    27
    8
    7
See reviews for
41
34
12
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (90)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (40)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

They had coffee ready for us every morning! Coffee and a bright smile is the best way to start the day. She (Marcella?) always had a warm good morning as she poured. The warm cookies are a great way too welcome new guests.

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Warwick
2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

When do not disturb sign is up please respect. Even if your giving us snacks. My boyfriend and I were busy and it erupted for snacks. When asked to come back he kept talking. I would've thought he took the hint but he kept asking. Finally we took chips and water naked.

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Place for the Hotel is good. Quiet and a perfect service. The Gym is 24 hours availabel and in a very good status. Free Coffee inthe morning some Cookies in the evening. Next time I will stay there again.

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Bloomfield, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We had a magnificent stay last weekend! Our room was very large and comfortable. We greatly enjoyed the relaxing and very well-kept pool. On top of the great facility, the staff was delightful! Thanks to Andrea for making our stay so perfect!

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Edgewater, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My future DIL surprised my son by returning to the hotel where they spent a very romantic night before he proposed to her at the botanical gardens one year ago. The staff went above and beyond to ensure their night would be just as special as the one they spent a year ago. Special thanks to Andrea, Mario and the... More 

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

perfect hotel. I love coming here especially when Tashiqo the night auditor. She always makes me and my fiancé feel welcomed and at home. He adores her for how she spoils him with the cookies! She is excellent with taking care of us and should definitely be honored for her services.

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer namely Toshiko. We always hope to pamper our guests at every... More 

Whitman, Massachusetts
Top Contributor
76 reviews 76 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at other DoubleTree properties and tend to seek them out. The issue I have with this one is that it was a past Ramada or other lower valued one and the room shows. The bathroom door didn't open fully. The room in general need upgrades. The restaurant next door was acceptable but not great especially for breakfast.... More 

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for sharing your point of view regarding our Doubletree Hilton in Mahwah. It is with great disappointment that we learn of your stay, as this is not the type of experience that we would hope for any of our guests. Please know that our associates always encourage everyone who stays to let us know when something is amiss... More 

Endwell, NY
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I was greeted by Joey at the desk and felt very welcomed (of course the cookie helped too!). The room was spacious, comfortable and had all the accessories that you need. The attached restaurant was quite good (but I enjoy a sports bar with lots of TVs). I had the Cuban Hamburger and enjoyed it.

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Portland, Maine
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying here and the service gets better and better. Wonderful location and the restaurant attached to it is great. And with all double trees the cookies are great.Room was spotless . If not used to traveling in new jersey leaving can be a little tricky you have to find a roundabout or panhandle but there is one right... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a bad Doubletree but there are many other choices in the area you might want to consider. Rooms are not by any means sound proof so don't be a light sleeper. Restaurant on site is very good if you like the sports bar scene,,

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review of our properties guestrooms and we will use your comments as we constantly look for ways to improve our guests' experience. We hope you will return to stay with us the next time you visit the area so... More 

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