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DoubleTree by Hilton Hotel Mahwah

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180 Route 17 South, Mahwah, NJ 07430
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DoubleTree by Hilton Hotel Mahwah
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255 Reviews from our TripAdvisor Community

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Traveler rating
    128
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kentwood
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel 2 times and experienced very friendly staff and overall nice hotel. Property is a little "older" but well taken care of. The hotel does not have a free breakfast but there's a nice restaurant on site. There's also an Enterprise rental car office right in the hotel which is very convenient.

Review collected in partnership with DoubleTree by Hilton

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Bergen County, NJ
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Due to problems with the house I rent I stayed here for 37 days. The staff is wonderful and will go out of their way to make sure one is happy and comfortable. The Hotel is lovely and kept well and clean. It was like coming home at the end of each day. Their warm cookies were the topping on... More 

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Fort Myers, Florida, United States
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Currently staying here for 17 nights. I feel like I keep complaining but here is my list: No clean glasses in the room on three different days. No bath rug one day. TV monitors on exercise equipment no working on all four machines. Covers for coffee cups wrong size. Garbage sometimes is not emptied. Decor looks like 1970's Water cooler... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

It is never our intention to have a guest leave us feeling less than excellent. While we are truly glad to hear all guest feedback, we regret that your accommodations were not what you expected. We urge our guest to let us know if there is anything amiss and it is disheartening that we couldn't make things right for you... More 

Whangaparaoa, New Zealand
Level Contributor
244 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights on business. The location is OK...bar / restaurant on site, and close enough to the general amenities. Staff friendly and quick, easy check-in. The room itself was also pretty good but from some reason, my room was never cleaned in the two days I was there? To be fair to the hotel, as... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

It is never our intention to have a guest leave us feeling less than excellent. While we are truly glad to hear all guest feedback, we regret that your accommodations were not what you expected. We urge our guest to let us know if there is anything amiss and it is disheartening that we couldn't make things right for you... More 

Asheville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Visited with family attending a wedding... Hotel was clean, quiet, and accommodating. The staff was very helpful, especially Jasmine and Joey. They were the best!!! Mcdonalds was in walking distance ...

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review of our properties appointment and amenities and we will use your comments as we constantly look for ways to improve our guests' experience. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

warm and kind, the staff(richard and Joey) great from the moment we walked in to check in to the day we checked out. I work in customer service, so i always have high expectations, they definitely met my standards, daily. and we stayed here for a week.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. We're... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

We were traveling due to a death in the family, and the staff at the Doubltree in Mahwah made a difficult trip so much easier. They couldn't do enough for us, from the time we called for reservations, through our stay. In particular, Joey and Jasmine provided a level of service that was superior and greatly appreciated. We will definitely... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for sharing details regarding your recent experience as well as so many details of what you enjoyed here. We make a consistent effort to ensure that your stay with us, whether it be for a long while, or just a few days, is especially comfortable. If there is anything we can do to make your next visit more... More 

Lake Grove, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Doubletree in Mahwah NJ was such a pleasurable stay in our time of sadness... Multiple family members recently stayed at this hotel a few nights because it was in close proximity to our brothers funeral services. From the moment we entered Richard at the front desk was more then helpful accommodating any and all requests we had, and he continued... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel to the Mahwah NJ area 6 times a year. Every time I stayed for 2-3 days at the Doubletree Hotel. For almost 3 years, I stayed there almost every week for 3-4 days. I never considered staying anywhere else. The people who work there are terrific and they make sure your stay is a great as possible. You... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Massapequa, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay. Everything was great. The room was clean and the staff was great from start to finish. It was a rainy day (pouring) just as we pulled up under the canopy. I asked if I could leave the car there, they said I could leave car. That was very helpful being I had my mom with me... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

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