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DoubleTree by Hilton Hotel Mahwah

Certificate of Excellence
3.5 of 5
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180 Route 17 South, Mahwah, NJ 07430
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DoubleTree by Hilton Hotel Mahwah
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Ranked #3 of 8 Hotels in Mahwah
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
John Y Danvers, United States
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241 reviews from our community

Traveler rating
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    31
    10
    9
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44
37
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Danvers, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff was great, the facility was awesome and the location was perfect. I would stay here again without hesitation. I have always been a fan of The Double Tree name. The staff was very friendly and professional

Review collected in partnership with DoubleTree by Hilton

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Tadley, United Kingdom
Top Contributor
141 reviews 141 reviews
83 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We visited the hotel as part of a wedding party, staying overnight both before the wedding and the night of the wedding itself. The room was comfortable, quiet and we slept well. It was spacious and clean, and the staff on the welcome desk were friendly and approachable. All went well until we went into the annexed bar next door... More 

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for sharing your comments with us. We are glad to know you enjoyed your stay but do regret if your dining experience was not all you hoped it would be. Please know that our Guest Service Agents are always happy to direct our guests to any of the great sites and restaurants in the area to make the... More 

Jarrettsville, Maryland
Top Contributor
61 reviews 61 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location right off of 287, Nice clean spacious rooms, Boom a sports bar restaurant with outside patio was just off the lobby. Fruit, coffee, newspaper and best of all warm chocolate chip cookies at check in .

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

New York City, New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

I stayed here for several days and every day was a new interesting experience with the trouble tree staff. Let me break it down piece by piece: Front Desk Staff- I'd walk by several times without being acknowledged which is NOT hospitable it's RUDE!! No one seemed to care what they were doing and looked bored. I will say the... More 

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Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great experience! Very clean, friendly staff and many cookies! We had a pleasant stay with no problems. The Boom restaurant on site is excellent, highly recommended. State Line Diner on Rt 17 and Kinchley's Tavern are also very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Paramus, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have no complaints about this hotel. My room was clean, comfortable, and spacious. I arrived during a snow storm in rush hour but there was still plenty of parking and no delay at check in. There are tons of restaurants and bars to choose from nearby but my friends and I ate and drank at Boom Burger (connected to... More 

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

simple in-out for business, super friendly and quick check-in with Joey, clean and quiet room, comfy bed, great sports bar / restaurant attached, the facility is showing its age just a little bit, but there's tons of parking and nothing to complain about

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Marion, VA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Easy, easy check-in. I had booked the room just 2 days prior. My key and cookie were waiting for me when I arrived. I spent about 30 seconds total at the counter. The only complaint I have was the bottom floor (hallway leading to lobby from elevator) smelled a little funny. Fish? something like that. Not too strong but still... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Illinois City, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed here for a company product training. The catering manager and her team were awesome! They made a stressful trip a pleasant experience. They went out of their way to make sure our every need was met. I never write reviews but they deserve it!

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

We are delighted that your time at the DoubleTree Mahwah was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper our guests at every turn. Thank... More 

Rochester NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

Service was great.. Staff eager to please.. rooms generally clean and well appointed with everything you may need. One negative was strong cigarette smoke odor in hallway of a no smoking floor.. of course it seeped into my room as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Mario S, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

While we are grateful for your feedback and appreciation of our helpful associates and clean guest rooms, it is disappointing to learn that other aspects of your stay were not as positive for you. We must apologize for the issues you mentioned regarding the smoke smell in your room. While we are a non-smoking property we do our best to... More 

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