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Fairfield Inn & Suites Mahwah

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225 Ramapo Valley Rd, Mahwah, NJ 07430
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Fairfield Inn & Suites Mahwah
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Fairfield Inn & Suites Mahwah
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115 reviews from our community

Traveler rating
    59
    33
    16
    2
    5
See reviews for
44
21
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
  • All months
    (115)
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    (28)
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    (31)
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    (28)
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    (28)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Doug takes the time to have my check in items ready when I get there, always remembers me and works hard to make sure I'm comfortable! I have stayed here 15 nights in the last few months with business in the area, have only had one issue which was resolved immediately. Highly recommended!

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Franklin Park, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was completely satisfied with my stay. Everyone working here goes above and beyond to make sure my stay was to my satisfaction. I travel a lot for business/pleasure and this hotel is one of the best I have stayed. Kudos to the management team to hire right people as they provided the best customer service. I will for sure... More 

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Lancaster, Pennsylvania
Top Contributor
53 reviews 53 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First time at a Fairfield and we will be back. We usually use Wyndhams and as much as we enjoy the stay at Wyndham's, this place (Marriott) made them look bad. The staff was friendly from the time we walked in the door. The room was clean and updated. It was a nice switch to have a relaxing time at... More 

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Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very impressed after my first stay at a Fairfield Inn. The entire place was spotless. The all-white cotton linens were fresh and crisp. The breakfast was satisfactory - fresh fruit salad and yogurt, muffins that did not come out of a cellophane package. Bacon, eggs, and cereal. Staff was friendly and helpful. There were a few glitches but nothing that... More 

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Taunton, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our first stay at thisFairfield Inn. We were welcomed by Doug who was great! Everything was fantastic! Rooms, staff, breakfast The lemonade when we first arrived was awesome! We will be back!

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Mansfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently traveled to this hotel with a college team of 35 athletes. Rachel, Kim and the rest of the staff were fantastic and very friendly. Rachel was exceptionally helpful during the booking process. The hotel was very welcoming of our group. The rooms were very clean and the beds were comfortable! and the breakfast in the hotel was very... More 

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2 reviews
5 of 5 stars Reviewed March 16, 2015

This is our first stay at a Fairfield inn. We really enjoyed our stay. The room was clean, mattress was so comfy, jacuzzi was great and the breakfast was good too but the employees were exceptional. Rich (the front desk manager) was so nice and so helpful. And all the housekeeping staff were very nice as well. We would go... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear PaulM, Thank you for taking the time to provide your feedback regarding your stay at our hotel during March 2015. We truly appreciate the wonderful and highly detailed review about your experience at our property. Our goal at the Fairfield Inn & Suites, Mahwah is to strive for excellence by exceeding our guests’ expectations. Our staff members from the... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

Clean comfortable well appointed guest rooms, a friendly knowledgeable staff, and free breakfast in the morning all in a convenient location and at a great price. I would definitely stay again in the future!

Was this review helpful? Yes 1
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Balddude2015, Thank you for taking the time to provide feedback regarding your stay at our property during March 2015. Our team is very pleased to see your stay was enjoyable and that you would "definitely stay here again". As our goal is to help you make the best of your every stay and we are glad we met your... More 

2 reviews
5 of 5 stars Reviewed March 1, 2015

Came in after being lost and was greeted by Kim who was absolutely great. Very polite and joked around with us while still being professional. Being I work in retail management I believer her customer service is phenomenal and honestly has made want to stay here next time I come in town.

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Leahcim F, Thank you for taking the time to review our hotel regarding your stay in March 2015. We appreciate the wonderful review you have written about our property, as well as the detailed information about our customer service and satisfaction you experienced during your stay! We would also like to thank you for personally mentioning our front desk... More 

So. Burlington, VT, United States
1 review
5 of 5 stars Reviewed February 16, 2015

I arrived on a cold night, late in the evening, to a friendly, helpful young man at the front desk. The Inn was easy to get to from 287, and offered a very comfortable bed, and a continental breakfast that was over the top offering along with standard fare, hard-boiled eggs, fresh waffles that you make in real time, and... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Amyanderic1, Thank you for taking the time to provide feedback regarding your stay at our hotel in January 2015. We truly value your feedback, as the details within your review are the backbone of the overall services provided by our hotel staff. We would like to thank you again for taking the time to review our hotel, and we... More 

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