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Fairfield Inn & Suites Mahwah

2.5 of 5 225 Ramapo Valley Rd, Mahwah, NJ 07430
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Certificate of Excellence 2014
Fairfield Inn & Suites Mahwah
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Fairfield Inn & Suites Mahwah
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89 reviews from our community

Traveler rating
    40
    29
    15
    1
    4
See reviews for
33
17
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (89)
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    (18)
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    (31)
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    (28)
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Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel. Clean and well run. Room was clean and well stocked. Very comfortable beds! Slept great. Plush and soft yet firm enough so you don't sink into the middle of the bed. Good location. Some ok restaurants in the area. We went to the Diner on Rt 17 and it wasn't that great. Friendly hotel staff. Nice business center... More

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Montreal, Qc
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at this hotel for Columbus Weekend. It was between average and very good because it beginning to be run down. It's getting old. There was rust around the pool and room can be more welcoming. It was clean but not sparkling clean. We had 3 good nights sleep. Breakfast was ok but service was impresive. Tables were clean... More

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Roadtripalways, Thank you for taking the time to provide feedback regarding your stay at our hotel in October 2014. We value your review of our hotel overall, as well as your experience at our property. We sincerely apologize that we were unable to meet (or exceed) your expectations due to the lack of maintenance within our hotel. The details... More

Herndon, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Checked in later than I expected, but Rich at the front desk was extremely helpful and very professional. Room was great, quiet and comfortable and clean. Service outstanding and totally met my needs and I would definitely come back.

Was this review helpful? Yes
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Albiek, Thank you for taking the time to provide feedback regarding your stay at our hotel in November 2014. We truly appreciate and value the wonderful review you wrote! Our staff and management team were extremely pleased to see that you received outstanding service; especially Rich! As you stated in your review that ‘you would definitely come back’, we... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, easy to find, plenty of parking and friendly staff. Room was nice beds were comfortable. Breakfast was plentiful and a nice extra there was a staff member constantly refilling and cleaning. Can't fault anything about our stay

Was this review helpful? Yes
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Jfung71, Thank you for taking the time to review our hotel in regards to your experience at our property during your stay with us in October 2014. We are tremendously grateful for the wonderful review you have given us! By stating you could not find any fault during your stay at our location, truly makes our staff and management... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on a shopping trip to Woodbury Coomons Premium Outlets. A basic property, clean and friendly. Though the hotel is newer, the furnishings in the room (bureau) were older and scratched. There was a refrigerator and microwave in the room. Front desk staff (Rich) was very helpful. Breakfast ok, fake scrambled eggs. Other than that, good... More

Was this review helpful? Yes
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear LIZ710, Thank you for taking the time to provide feedback regarding your recent stay at our hotel in October 2014. We truly appreciate the lovely and detailed review you have provided; not only about your experience with us, but your reason for choosing to stay with us! The Woodbury Commons Premium Outlets is a wonderful place to shop at,... More

Englewood, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My mom stayed here for a week while visiting in New Jersey. Staff was always very helpful (especially Kim and Martin), along with the head mechanic (Jonathan)..... Always ready to help whenever possible! Cute and comfortable lobby to have breakfast in each morning. Fresh coffee all day also!!! I've already recommended the hotel to friends and family. Mom will definitely... More

Was this review helpful? Yes 1
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Lori Z, Thank you for taking the time to review our hotel regarding your stay at our location in October 2014. Kim, Martin, and Jonathan were ecstatic to see that their names were mentioned in this review; as our staff here strives for success by exceeding our guests’ expectations! Thank you for taking the time to write such a... More

Ocean Park, Washington
Top Contributor
122 reviews 122 reviews
63 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a reliable brand providing a good night's stay at a reasonable price. No refrigerator or microwave in the room, but a nice pool and whirlpool. There is a decent restaurant and lounge within a short walk from the hotel (maybe a block).

Was this review helpful? Yes 1
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear MJBaer, Thank you for taking the time to provide feedback regarding your stay at our hotel in October 2014. We truly value your feedback, although we sincerely apologize that we were unable to meet (and/or exceed) your expectations during your stay. Once again, thank you for taking the time to review our hotel, and we hope that the next... More

Kirkland
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 22, 2014

My husband and I stayed at the Mahwah Fairfield Inn last weekend while attending a wedding in New Jersey. This Fairfield is nice and new, but already seems to need better maintenance as we noticed big scratches on the wall and by the elevator on the third floor. We enjoyed relaxing and reading in the very nice lobby. The breakfast,... More

Was this review helpful? Yes 1
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Hiker017, Thank you for taking the time to provide feedback regarding your stay at our hotel in October 2014. We appreciate the wonderful review you have given us, as it was extremely detailed; beyond your experience with us. We truly have to thank you for taking the extra time to include dining options, things to do nearby, as well... More

Clearwater, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2014

We were on a road trip and needed a hotel just outside New York City as we had several stops in that area on our way to PA. We were staying two nights. We were greeted warmly by Nish at the front desk along with another young lady who unfortunately I did not get her name. They were very helpful... More

Was this review helpful? Yes 1
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Jeanne P, Thank you for taking the time to write such a lovely and highly detailed review regarding our staff service and room cleanliness during your stay with us in September 2014. Also, your dinner recommendations were provided by Rachel Fox, who is our Sales Manager. Many of our guests believe she has the best recommendations for dining options... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2014

My wife and I had to check in late and leave kind of early in the morning so we didn't get to stay too long. But the front counter was very nice and helpful. Room was spacious and very clean. Breakfast was all u could ask for and more. If I end up in that part of town again I... More

Was this review helpful? Yes 2
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Jeep2525, Thank you for taking the time to provide your feedback regarding your stay at our hotel in September 2014. We truly appreciate the beautiful and detailed review you have written about your experience with us. We are not only grateful, but ecstatic about your emphasis on recommending our hotel. We look forward to your return the next time... More

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Additional Information about Fairfield Inn & Suites Mahwah

Address: 225 Ramapo Valley Rd, Mahwah, NJ 07430
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Mahwah 2.5*
Number of rooms: 86
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