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Fairfield Inn & Suites Mahwah

2.5 of 5 225 Ramapo Valley Rd, Mahwah, NJ 07430
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Certificate of Excellence 2014
Fairfield Inn & Suites Mahwah
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Fairfield Inn & Suites Mahwah
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107 reviews from our community

Traveler rating
    53
    32
    15
    2
    5
See reviews for
42
19
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • All months
    (107)
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    (20)
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    (31)
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    (28)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Clean comfortable well appointed guest rooms, a friendly knowledgeable staff, and free breakfast in the morning all in a convenient location and at a great price. I would definitely stay again in the future!

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Came in after being lost and was greeted by Kim who was absolutely great. Very polite and joked around with us while still being professional. Being I work in retail management I believer her customer service is phenomenal and honestly has made want to stay here next time I come in town.

Was this review helpful? Yes
FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Leahcim F, Thank you for taking the time to review our hotel regarding your stay in March 2015. We appreciate the wonderful review you have written about our property, as well as the detailed information about our customer service and satisfaction you experienced during your stay! We would also like to thank you for personally mentioning our front desk... More 

So. Burlington, VT, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived on a cold night, late in the evening, to a friendly, helpful young man at the front desk. The Inn was easy to get to from 287, and offered a very comfortable bed, and a continental breakfast that was over the top offering along with standard fare, hard-boiled eggs, fresh waffles that you make in real time, and... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Amyanderic1, Thank you for taking the time to provide feedback regarding your stay at our hotel in January 2015. We truly value your feedback, as the details within your review are the backbone of the overall services provided by our hotel staff. We would like to thank you again for taking the time to review our hotel, and we... More 

Boston, Mass
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This small Marriott property is one of the best values in the Marriott Brand. The stay includes breakfast and coffee is available in the gate house all day. It is close to RTE 17 and many stores and restaurants. Right accross the parking lot is a nice restaurant called the Mason Jar Serving decent bar-B -Q. Ramapo College is right... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Racourt, Thank you for taking the time to review our hotel regarding your stay in January 2015. We appreciate the wonderful review you have written about our property, as well as the detailed information about our customer service (& satisfaction) you experienced during your stay! We would also like to thank you for personally mentioning our front desk agent... More 

Maryland
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 26, 2015

We stopped here on the way to upstate NY. It was easily accessible from 287 and 17 in NJ. It's in a neighborhood setting, close to a restaurant. We were just looking for some place to sleep, work out the next day, and eat a quick breakfast. The positives: friendly service, clean, quiet, and very comfortable bed. Gym was small,... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Amyanderic1, Thank you for taking the time to provide feedback regarding your stay at our hotel in January 2015. We truly value your feedback, although we sincerely apologize that we were unable to meet (and/or exceed) your expectations during your stay. Once again, thank you for taking the time to review our hotel, and we hope that the next... More 

New York
2 reviews
1 of 5 stars Reviewed January 6, 2015

Booked a king bed but upon check-in was given a double beds. Argued with front desk to give me room as per my reservation but they paid no attention. They had no respect, no apologies and offered no room option. Later at check-out I asked to speak to the manager but again I got the same answer as the manager... More 

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Puerto Rico
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 5, 2015

Beds are comfortable, gym is acceptable and breakfast was great. Staff address all of our concerns. The only reason I am not giving an excellent rating is because there was a problem with the heater which was not working (according to the front desk) and the room was freezing making our stay a bit uncomfortable. Tip: Request a room away... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Laoreyes, Thank you for taking the time to provide feedback regarding your stay at our hotel in January 2015. We value your review of our hotel overall, as well as your experience at our property. We sincerely apologize that we were unable to meet (or exceed) your expectations due to the lack of maintenance within our hotel. The details... More 

Newtown, PA
Top Contributor
270 reviews 270 reviews
149 hotel reviews
417 helpful votes 417 helpful votes
4 of 5 stars Reviewed January 3, 2015

We spent a night here because we were attending the Barclay's golf tournament at Ridgewood in late August. I went on Priceline and got the room for $74. This was a solid Fairfield Inn, clean and comfortable. Breakfast and internet were efficient. Would stay here again.

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Relayer, Thank you for taking the time to provide feedback regarding your stay at our hotel in August 2014. We appreciate the time you took to review our hotel. Our staff and management team would also like to thank you for recommending our hotel by stating you would “stay here again”! We look forward to your return the next... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 2, 2015

I want to express how much we love and adore the staff at the Fairfield Inn and Suites in Mahwah. When we arrive it's like being greeted by family. Mr. Patel is a wonderful manager and always goes above and beyond. Rich, Kim, Rachel, Doug, and Santino are a great bunch of people. It is such a warm and friendly... More 

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FFIS_Mahwah, General Manager at Fairfield Inn & Suites Mahwah, responded to this review

Dear Bellaella1, Thank you for taking the time to review our hotel regarding your stay with us in December 2014. We sincerely appreciate and value your feedback about your experience at our property. On behalf of our staff and management team, we are all very proud that we were able to exceed your expectations! (Especially those you have mentioned by... More 

Richmond, Virginia
Top Contributor
161 reviews 161 reviews
29 hotel reviews
163 helpful votes 163 helpful votes
2 of 5 stars Reviewed January 1, 2015

I stayed here with my family on the weekend of Saturday, December 20th, for a 2 night stay. I had booked this reservation 2 months in advance, and I reserved a Suite, as we had a party of 5 for our family stay. When we arrived for our pre-booked reservation for a Suite, we were told that we could not... More 

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Additional Information about Fairfield Inn & Suites Mahwah

Address: 225 Ramapo Valley Rd, Mahwah, NJ 07430
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Mahwah 2.5*
Number of rooms: 86
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