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All 8 Mahwah hotels

Comfort Suites

2.5 of 5 Hotel   |   220 ROUTE 17 SOUTHBOUND, Mahwah, NJ 07430
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80%
Ranked #5 of 8 hotels in Mahwah
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Whitt-Trp
  • Reviews (75)
  • Photos (6)
  • Amenities
  • Q&A
  • Room tips (10)
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75 people have reviewed this hotel

Traveler rating
    37
    23
    6
    5
    4
See reviews for
17
22
9
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traffic on route 17 is horrible, better hit the turn or you will find yourself making a couple U-turns to get back. Parking is at a minimum as well. Staff was not overly freindly but okay. Room was clean but the bed was a bit saggy and uncomfortable. Breakfast was okay and you better pick a good time to eat... More

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Reza H, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am sorry that you had to deal with Route 17 traffic. Your comments in regards to the breakfast room is noted. We are in process of redecorating... More

New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed May 15, 2014

We stayed for 1 night and we were very pleased. Service was great! I forgot my toothpaste at home and was delighted to hear that it is complimentary. They even brought it to my room. Overall it was a great experience.

Was this review helpful? Yes
Reza H, Manager at Comfort Suites, responded to this review

It is always a pleasure to hear from our guest in regards to their recent stay at our hotel. We also thank you for telling us about your recent stay at our hotel. I appreciate and value your feedback and have shared it with our team. Your kind words will serve as encouragement to all of our staff as we... More

Orlando, Florida
Top Contributor
159 reviews 159 reviews
65 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 2, 2014

I would highly recommend this motel if it were not for the heavy highway noise outside and the difficulty of accessing it. If traveling north, it is difficult to get to. The motel is located right on a very busy six lane highway and the entrance comes up quickly (Just before the Pilot). This could be dangerous in heavy traffic.... More

Was this review helpful? Yes
Reza H, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, R. Hashemi General Manager Comfort Suites Mahwah 2015123800 More

Dingmans Ferry, Pennsylvania
Top Contributor
54 reviews 54 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 24, 2014

We visit family in this area often on weekends, and have stayed in most of the chain hotels nearby (especially Hiltons). If you were staying longer, this Comfort Suites isn't a resort. But it is really a good value for a larger-than-most clean, comfortable room with sofa, fridge and microwave. Can't comment on the breakfast, because we always go to... More

Was this review helpful? Yes
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete the survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Top Contributor
63 reviews 63 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 31, 2014

We enjoyed the reception we received on a busy weekend stay.. They honored the HOTELS.COM rate without a reservation and no attempt to ask for more. The manager recommended and reserved for dinner at the nearby MAHWAH GRILL, which was well worth visiting. The place was packed with locals and we got the last table who.le they had customers lined... More

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Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking for your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service... More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014 via mobile

Great location when you've got nowhere else to sleep. But definitely request a room on the second or third floor since the walls are far from sound proof. My room was above the meeting room and I was able to hear all the noise coming from below :( Make sure to ask them at the desk if they clean out... More

Was this review helpful? Yes 1
Reza H, Manager at Comfort Suites, responded to this review

Please accept our sincere apology if your recent stay with us did not meet your expectation. In regards to the noise and room location, we noted that your room location was not above the meeting room but close to other rooms where your group had stayed. In addition, your requested a room with 2 bed and sofa bed which you... More

Dix Hills, New York, United States
2 reviews
4 of 5 stars Reviewed March 2, 2014

Great place for the price. Payed $89 + tax for a king suite with a comfy bed, pullout love seat, fridge, microwave, and nice bathroom. Walls/ceilings were a little thin, we could hear other guests sporadically. Good free breakfast. Just OK location. The area has a few shopping centers but nothing very interesting.

Was this review helpful? Yes
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete the survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, R. Hashemi General Manager Comfort... More

Andover, New Hampshire
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 15, 2014

Stopped here overnight, due to bad weather, and lucked out on a great hotel! Easy access from the highway, extremely clean, great beds and a good breakfast. Great for business or family! I would recommend this hotel to anyone passing through or staying for a longer visit.

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Boston
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2013

Nice place to crash while on the road. We arrived at 3:30 am. They were pleasant and ready to assist us. They gave us a great price. We scurried our toddlers down the hall. The room is surprisingly nice. It is (our kids are still sleeping) very clean. I let them walk in their bare feet......although....I will bathe them in... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013 via mobile

We came to the Comfort Suites for a night away. We were pleasantly surprised by what we found. It's a beautiful hotel at a very affordable price. It allows easy access to lots of activities. The room was updated and spacious with a nice sitting area. It's quite clean and cozy. The staff were very friendly. We will definitely be... More

Was this review helpful? Yes
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Additional Information about Comfort Suites

Address: 220 ROUTE 17 SOUTHBOUND, Mahwah, NJ 07430
Phone Number:
Location: United States > New Jersey > Mahwah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Mahwah
Comfort Suites Mahwah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Number of rooms
70

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