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Westminster Hotel

Certificate of Excellence
Hotel website
550 West Mount Pleasant Avenue, Livingston, NJ 07039
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25% off room rate
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348 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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The Love Boat
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I don't usually stay at what I would call an "off-brand" hotel but the Westminster was suggested by my client. It was a very good stay overall. Pretty clean and a staff that is trying VERY hard to please. When I checked in the system was down so I opted to walk through the parking lot and do some shopping... More 

Was this review helpful? Yes
Monroe, Connecticut
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

For a 4 diamond hotel the check in process was horrible. Check in is at 3pm. Arrived at 3:30 and our room was not ready due to housekeeping cleaning it. After 45 minutes of waiting I go back up to find out that they still need another 10 minutes. After 20 more minutes go back to the front desk and... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a long day of traveling I'm immediately uplifted when I see the decor of the lobby. I'm then greeted by an overly friendly doorman. As I check in I'm given a glass of complimentary wine from their restaurant Strip House. The wine was not some cheap kind either. I'm then walked up to the room which was immaculate. High... More 

Was this review helpful? Yes
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear Hunter A, I am so thrilled that you had an amazing stay at the Westminster Hotel. It is our everyday commitment to provide our guests with what they need so that they can relax and enjoy their time here. Please also know that great experiences such as yours is what makes all our team efforts worthwhile. The team and... More 

London, United Kingdom
Top Contributor
114 reviews 114 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is quite large and right next door to some good shops. The rooms are a good size and modern with a coffee machine and water provided daily. The breakfast is a little sparse and the choice in the restaurant small, however what they do deliver is of good quality. Small gym but nice indoor pool and jacuzzi. Overall... More 

Was this review helpful? Yes
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear IRFTNYT, Thank you for taking the time to write a review of our beautiful hotel. We are so happy to hear that you enjoyed your stay with us and experienced our gracious hospitality. We are also so delighted to learn that you found our rooms to be clean and modern. Please know that we are grateful to you for... More 

Belle Mead, New Jersey
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I booked a reservation in May for June via phone. I never received an email confirming the reservation. When I called to ask a question about my reservation I was bounced around between the lobby and an 800 service they use to book rooms. The call was lost several times. No one could find my reservation because they spelled my... More 

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WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear Ann M, Thank you for your feedback. I am very disappointed to hear that your experience was less that perfect with us. I would be so very grateful to you if you would consider reaching out to me directly to provide more information about your experience so that I can understand what went wrong with your reservation in the... More 

Sandy Springs, Georgia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have read other reviews and I wonder if I got a bad room or a room that has not been renovated yet. The hotel is very overpriced for the room I got. The furniture was VERY worn and looked like something you would see at Goodwill. Heavily scuffed and worn. But I loved the long desk for working. The... More 

Was this review helpful? Yes 1
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear GoStreaking, Thank you for your review. I am very sorry to hear that you did not like the room you stayed in and you experienced some issues. We have completed the first phase of our renovation. I would be most delighted to have you experience one of our newly renovated rooms for your next visit. Please reach out to... More 

Livingston
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located and clean rooms. Also nice that the restaurant in house is really good. Pool small but that is not the reason to pick this hotel. Close to shops as well as zoo in West Orange and other attractions. Kid friendly. Highly recommend.

Was this review helpful? Yes
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear Dianne G, Thank you for your 5 star review. We greatly appreciate your kind words and your endorsement. There is always something to do here whether you are staying in or checking out the area. I am glad to hear that you and your family enjoyed your time here. Thank you for choosing the Westminster Hotel. Best Regards, Zohre... More 

New York City
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The title says it all. A luxurious property located in a nice quiet out of the way location. Spacious and very clean rooms complete with a hotel branded bath robe (for very small sized people). The first floor seemed pretty busy due to banquet/ballroom facilities in constant use. We chose this place because of its weekend couples rate and its... More 

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WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear ElFeliz, Thank you for your review. I am happy to hear you enjoyed your stay with us despite encountering some issues. I would greatly appreciate an opportunity to speak with you directly to better understand your experience and to find a way to make it right by you. My team and I are always committed to our guest’s total... More 

Radlett, United Kingdom
Top Contributor
83 reviews 83 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A family group stayed hear to celebrate a family function nearby. The room was comfortable but the general level of service very poor. The breakfast buffet was very meagre and tea and coffee were not offered but on my request for tea I received a small cup two thirds full of nearly hot water with a teabag ! No offer... More 

Was this review helpful? Yes
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear Dennis_Anthony, Thank you for your review. Please accept my sincere apologies for your experience. I have shared your comments with our restaurant manager so that he can make improvements in that area. We strive to deliver the right experience that you deserve and expect from the Westminster Hotel. I encourage you to contact me directly to discuss your concerns... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Beautiful accommodations , comfortable common areas, and helpful staff. Wouldn't hesitate to stay here again. Free wifi helpful. Had the opportunity to attend a part at this location and a brunch the next morning. Food and part were perfect.

Was this review helpful? Yes 1
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review

Dear Beteboop7, Thank you for your 5 star review. We are so delighted to hear that you had such a wonderful experience and were able to take advantage of many great amenities that the Westminster Hotel has to offer. Thank you for staying with us and we look forward to welcoming you back on your next visit. Best Regards, Zohre... More 

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