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DoubleTree by Hilton Hotel & Suites Jersey City

Certificate of Excellence
3.5 of 5
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455 Washington Boulevard, Jersey City, NJ 07310
DoubleTree by Hilton Hotel & Suites Jersey City
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Ranked #4 of 11 Hotels in Jersey City
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Melissa L Massachusetts, United States
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864 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts, United States
5 of 5 stars Reviewed 2 days ago NEW

Everyone I encountered working was superb. Very customer service oriented. My room was superb/roomy/spotless and loved I could cool it down a bit (hot, humid after traveling). Great location for Marina area or seeing NYC. Would love to go back and stay longer so that I could use more of the amenities and see more.

Review collected in partnership with DoubleTree by Hilton

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Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, Melissa L - Thank you so much for the kind words! We are lucky here at the DoubleTree Jersey City, because our team truly loves what they do. I am excited to share your feedback with our team. We hope to see you again soon. Jersey City is a borough unto itself, and coupled with our proximity to NYC,... More 

Pace, Florida
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 2 nights at this hotel and were very impressed! Not one negative thing to say. The room was spacious, clean with 2 flat screen TV's, fridge and microwave. Self parking was a deal for the area at $25 night and we were able to book a package that included breakfast buffet, free wifi (usually $13.95 per night) and... More 

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NYC
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Filthy pillow case/ bed sheets with 3 different length of hairs attached upon checking in to the room Penthouse #1415. Called the front desk to complain & asked to change to the new one. Also the desk chair cushion sank & iron rod hurts my butt, I had to sit on a folded 4 bath towels to avoid the pain.... More 

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Maumee, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I stay at a lot of hotels and am a Hilton HHonors diamond level member and I am not normally too particular about my room, but this stay was truly bad. First the room was not ready at the 3:00 check in time, and the desk could have cared less. I had a dinner to attend that and needed time... More 

Review collected in partnership with DoubleTree by Hilton

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Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear James T, Thank you for your review of your recent experience at our hotel. We’re very sorry that your room was not ready upon your arrival. It sounds as though we had an off day, as the type of service you describe is not typical of our team. We’ve addressed these issues with our staff, and I thank you... More 

Indianapolis, Indiana
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here recently on a trip to NYC. The PATH train is just down the street that took us over to Manhattan in minutes. The hotel staff was more than friendly and very helpful. We will stay here again on our next trip. The view is great from the hotel too. Enjoy!

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Yorktown, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just a quick trip to NYC. This hotel was clean and comfortable, the rooms large and the staff accommodating. Several restaurants within walking distance. Parking was reasonable. There is a Dunkin Donuts in the Bi-Lo grocery store behind the hotel, an option to the pricey breakfast in the hotel. We only went into NYC once and we had to drive... More 

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Lebanon, Pennsylvania, United States
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here to attend a wedding. The hotel is very nice and our room was very clean. Once you park your car, there are numerous restaurants and a mall in walking distance. There is a river walk not too far with a great view of the New York skyline. I would definitely stay again.

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springfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

We came to jersey city in October and stayed at the candlestick inn & suites. I had originally tried to book our stay there and I'm so glad they were sold out! We were in town to visit my niece and her family. They live about 1 mile from the hotel so having the shuttle available to take us there... More 

Review collected in partnership with DoubleTree by Hilton

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Santa Barbara, California
1 review
3 of 5 stars Reviewed 1 week ago

We chose this hotel because the suites had separate living and bedroom areas, with a door in between. With this, we could put the kid to sleep and the adults could hang out and watch tv or whatever until we went to sleep. The first thing we noticed was the doors had glass panels; from the pictures online we had... More 

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Winchester, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

an extremely dedicated staff to customer service, the front desk, dining room, housekeeping and bell staff everyone helpful and wanting to make sure all your requests were fulfilled. Great location and walking distance to shopping, restaurant's, and subway

Review collected in partnership with DoubleTree by Hilton

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