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Ramada Jersey City

2.0 of 5
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65 Tonnelle Avenue, Jersey City, NJ 07306
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Ramada Jersey City
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Ranked #7 of 11 Hotels in Jersey City
A recent review
5 of 5 stars reviewed 2 days ago
Bruna V Irving, Texas
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745 reviews from our community

Traveler rating
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    358
    148
    31
    47
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294
176
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95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Irving, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Awesome hotel. I've stayed there every time I come to Jersey City. Great customer service and clean rooms....

Review collected in partnership with Ramada

Was this review helpful? Yes
Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Bruna, Thank you for the 5* review and sharing your positive experience while staying with us at the Ramada JC. I am delighted to share your comments with the Ramada team, hope to welcome you back soon ! More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

I must commend the staff. They are friendly and ready to greet and help. The place needs a refresh and the room designs are not the greatest. However, I had such a refreshing shower I decided to take two. The continental breakfast was fine. I am glad they did not serve frozen egg disks and had real boiled eggs. Besides... More 

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Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Tom, Thank you for taking the time to review us and sharing your positive experience while staying with us at the Ramada JC. I am delighted to share your comments with the Ramada team.and hope to welcome you back soon ! More 

Seattle, Washington
1 review
1 of 5 stars Reviewed 4 days ago NEW

I do not believe the bathroom had been cleaned in quite a while before my stay. There was pubic hair on the floor, the tub was yellowed and gross, and there was a tampon string on the floor. Although I did not notice filth so overtly anywhere else in the room, I felt dirty knowing that the cleaning standards were... More 

Review collected in partnership with Ramada

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Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Amanda H, Thank you for taking the time to share your recent experience on TripAdvisor. First, I would like to apologize for any inconvenience . Please know that we are taking your comments seriously and we absolutely understand your concerns. However, our housekeeping team have years of experience with us and very well trained as well as our room... More 

Tuscaloosa, Alabama
1 review
4 of 5 stars Reviewed 3 weeks ago

The location and surrounding around makes you very leery. Surprisingly enough the hotel was nice on the inside and I was able to walk to the bus station without any problems in the neighborhood.

Review collected in partnership with Ramada

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Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Mrinal D, Thank you for taking the time to share your recent experience on TripAdvisor while staying with us at the Ramada JC. I am pleased to know that we have exceeded your expectations. We are located in a very safe neighborhood and conveniently located to various destinations within minutes. Once again, many thanks for the review and hope... More 

Jersey City, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

Mr. Carlos was very professional in booking as well as check-in process. He showed strong knowledge of the hospitality business. Also in the check-out phase, Mr. Luis did same, leaving me with a lasting impression of your facility. My stay was restful and the environment was clean. I got my money's worth and will be glad to recommend Ramada to... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Chika W Thank you kindly for taking the time to share your recent experience on TripAdvisor while staying with us at the Ramada JC. I am delighted to know that your experience was a lasting impression! I am happy to share your comments with Carlos, Luis and the Ramada team as well. once again,we appreciate your time and hope... More 

Israel
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was twice at this hotel , it an old hotel that need to renew the inside decoration and have smell BUT that are the main bad things . Hotel stuff are very kind and willing to help with asking and tru to help . We were there from the 15th till the 19th , and from 23 to 26 this... More 

Was this review helpful? Yes
Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear Gmaill, Thank you for taking the time to share your recent experience while staying with us at the Ramada JC. Our goal is to meet and exceed the expectations. We have been making improvements in stages since 2014 and I assure you will be very pleased on your next stay with us. We appreciate your time and hope to... More 

Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel and rooms are very outdated and poorly designed. Yes, it's quite spacious but extremely uncomfortable. The decor is weird. Noise is the biggest problem. You can hear the noise from steam pipe or something throughout the night, and the paper thin walls allow you to hear conversations from adjacent rooms.I couldn't sleep at all the whole night. Service... More 

Was this review helpful? Yes
Shazzli M, General Manager at Ramada Jersey City, responded to this review

Dear SN, Thank you for taking the time to share your recent experience on TripAdvisor. First, I would like to apologize for the inconveniences . Please know that we are taking your comments seriously and we absolutely understand your concerns. I assure you that your concerns will be addressed immediately and I will personally look into ways for improvements .... More 

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