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Hyatt Regency Jersey City

Certificate of Excellence
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2 Exchange Place, Jersey City, NJ 07302
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Hyatt Regency Jersey City
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Ranked #1 of 11 Hotels in Jersey City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
gil123 Philadelphia
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1,789 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia
Contributor
18 reviews 18 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice but not overly luxurious facilities, great view of NYC skyline. Chose this hotel because I was visiting with kids, wanted a pool and didn't want to drive into the city. Fit the bill quite well. Can see the statue of liberty and World Trade Center from window. Only thing I would mention is that it is not quite... More 

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New York, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I live just one stop on the PATH from this venue - it was most convenient and clean. Views were breathtaking. Check in was an issue as the rooms were not available until after 5pm. I will definitely come back to this hotel for a pleasure trip with my family.

Review collected in partnership with Hyatt Hotels

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Oxford
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The very best hotel to be able to witness the best parts of New York; from our beds we could see the Statue of Liberty and on glancing out of the room window in the other direction, you were able to see all of the financial district of Manhattan! Then, it was only a short walk from the Hotel to... More 

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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a one night business meeting that turned into two because of weather. The hotel is very nice, clean and a great location. For our stay the staff was great. They were very helpful during our conference but really helped out when our flights were canceled. All around a great experience.

Was this review helpful? Yes
Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Hi Joe C, thanks for the review! The team is happy to help and I'm so glad that we were able to have you stay for another night when the weather delayed your travels. Thanks again! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

The breakfast staff is really attentive and we enjoyed it every morning! Many thanks to Catherine, she was outstanding and had lipread us everything! The view to Manhattan is amazing! The PATH station is directly at the hotel and you can be at Harald Square within 15-20min, WTC just 5 min (only one stop). If you want to take a... More 

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Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Hi Sue1234567890, we will be sure to share your thanks with Catherine! Thank YOU for recognizing her and for your review of our hotel. We are always looking forward to refurbishments and enhancements, so come back again soon to see what is new! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I enjoyed the stay at this Hyatt. The staff was friendly and the transport to Manhattan is quick and efficient. The scenery is romantic. The staff was friendly and the gym satisfied my needs. I would certainly return.

Review collected in partnership with Hyatt Hotels

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Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Brian A, thank you for your wonderful review of our hotel and your acknowledgement of our staff. We pride ourselves on the lovely team of employees we have here. We will be happy to welcome you back anytime! More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

Not very helpful and avoiding and rude. The front desk women did not pass my message to the manager to call me. Not very helpfull regarding the type of room. Had me upgrade and not satisfied with the upgrade. Restaurant staff very good. Excellent view of lower manhattan from the restaurant.

Review collected in partnership with Hyatt Hotels

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Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Hi nirajp79, Thank you for recognizing our restaurant staff and I'm glad you enjoyed the Manhattan views. I'm so sorry to hear that you were not followed up with during your stay! Please call me at 201 469 1234 so we can further discuss your encounter with our Front Desk team. I would like the opportunity to rectify this for... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was in an excellent location. The rooms were very spacious and clean, the valet service needed some work. The buffet for $23 could have been way better for this particular Hyatt property. The food was cold and the options for the buffet menu were very limited.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Hi Rason H, I am happy to hear that you enjoyed your overall stay. Our Food and Beverage team is researching the temperatures of the food and we will continue to look for ways to improve. Thank you for taking the time to share your review of our property. More 

Tolland, Connecticut
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the Hyatt Regency with my wife and son for one night, we arrived late in the day after a long drive from Philadelphia’s Hyatt At The Bellevue , we love to stay at the Hyatt, a great hotel, super location and awesome views, overlooking New York Skyline and Freedom tower. The hotel is located next door to... More 

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Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and two kids stayed here for the weekend. We took Amtrak to Newark and then the PATH to Exchange Place which is right next door to the hotel. Room was lovely. Front desk clerk was courteous. It's a great location. We took PATH to get to Manhattan and then transferred to the subway. We'll stay here again on... More 

Was this review helpful? Yes
Lauren S, Manager at Hyatt Regency Jersey City, responded to this review

Hi yikes2013. thanks for the five star review! We look forward to welcoming you and your family back the next time you're traveling to the area! More 

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