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Candlewood Suites Jersey City

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21 Second St, Jersey City, NJ 07302
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Candlewood Suites Jersey City
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372 Reviews from our TripAdvisor Community

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Budapest, Hungary
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Cold rooms with very loud ac used as heating systems, with the wind blowing through the windows and with overall limited customer service, this hotel makes you feel like being on a camping trip. However the rates are the cheapest in the neighborhood so that's nice...

Helpful?
2 Thank Robert_Molnar87
AJudy, General Manager at Candlewood Suites Jersey City, responded to this review

Dear Robert_Molnar87, Thank you for taking the time to tell us about your recent stay. I apologize that you did not have a restful nights sleep in our hotel, we will be sure to address the room you were staying in and repair any deficiencies. We are an extended stay hotel, and we cater to guests who stay with us... More 

Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2016

We spent 10 nights at this hotel in December 2015 while on holiday in NY. Overall we were pleased with the hotel with 2 exceptions: no cleaning service for 1 week and the absence of breakfast facilities. Otherwise, the room was very comfortable, even if maybe needs some more modern touches, the staff was quite friendly, the view was superb,... More 

Helpful?
Thank CarolaDinu
AJudy, General Manager at Candlewood Suites Jersey City, responded to this review

Dear CarolaDinu, Thank you for taking the time to tell us about your recent stay. I'm pleased you enjoyed your stay with us and felt comfortable in your room. We only do housekeeping once per week to give our guests privacy during their extended stay and to make it feel more like a home away from home. Since all of... More 

1 review
2 of 5 stars Reviewed January 1, 2016 via mobile

Hotel very spartan. Hotel furnishings shown on website were not uptodate... parking was not included and bed was NOT a queen size. Also there is no restaurant at hotel only a pantry with food extra (coffee was free)

Helpful?
Thank Mark P
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear Mark P, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We sincerely apologize if the furnishings and the bed size did not meet your expectations. Your feedback is of great... More 

Cape Town, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

We took a chance on this hotel solely based on reviews and by no means disappointed. Even though housekeeping is only once a week, we had no problem cleaning after we used which we do irrespective of where we are. This felt like home away from home and commuting was easy for us first time US visitors. They accommodated our... More 

Helpful?
Thank digiera
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 11, 2015

It really depends what you are looking for. The apartment has all the basic necessities - except a conditioner - which really bothered me because conditioning shampoo never works. It is clean, comfortable and housekeeping is carried out once a week. It was pleasant, within walking distance to a mall and the PATH station so this is a good accommodation... More 

Helpful?
Thank Corylusx
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear Corylusx, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and for your high scores in service and location. However, we’re sorry we fell below your expectation regarding the bathroom amenities. We will address these concerns. We take all reviews... More 

Warren, Ohio
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed December 10, 2015 via mobile

I stayed her for 5 nights for business travel to New York City. The location was pretty good to get to the city every day. The hotel was average at best. It was priced well relative to the super expensive hotels in the city, which is the only reason I stayed here. They don't come and clean your room at... More 

Helpful?
Thank l0vethebeach87
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear l0vethebeach87, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the convenience of our location, and our pricing. However, I was concerned to see that you were not impressed with the condition of our bed. I would like to apologize for any inconvenience this... More 

Pennsylvania
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 29, 2015

This is a very nice hotel. Our suite was clean and comfortable and we had a view of the WTC area including the new 1 WTC building and the river. The hotel is close to a mall and other local shopping/restaurants. They offer a local shuttle which we took to the PATH station. The only drawback was that it runs... More 

Helpful?
1 Thank crystaldis
Shenzhen, China
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 23, 2015

We stayed at Candlewood Suites Jersey City this August, and had a pleasant experience there. The hotel is located in Newport, which is just a twenty-minute train ride to most of the attractions in NYC, and Newport is a nice, clean and hospitable neighborhood itself. The hotel is also close to ShopRite, Bed Bath & Beyond, Newport Centre Mall, etc.,... More 

Helpful?
Thank Haomiao H
Rolling Meadows, Illinois
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 17, 2015

I stayed at this Candlewood Suites last year for a business trip (and gave it a positive review), and enjoyed my time and the neighborhood so much, I came back again - this time for vacation. My husband and I took a fall getaway in October, and we stayed at the Candlewood Jersey City. I called the hotel a week... More 

Helpful?
1 Thank Alison O
St Osyth, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

I have stayed here a lot in the past 12 months. It is close to my work and because it has a small but perfectly formed kitchen I was able to cook for myself which saved having to eat out every day. The rooms are cleaned once a week (more if you ask) and you are close to supermarkets shops... More 

Helpful?
Thank Mr B
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