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Candlewood Suites Jersey City

Certificate of Excellence
2.0 of 5
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21 Second St, Jersey City, NJ 07302
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Candlewood Suites Jersey City
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1 room 1 guest
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Ranked #6 of 11 Hotels in Jersey City
Certificate of Excellence
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
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    (342)
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    (89)
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NJ
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel due to its close proximity to the PATH station to NYC. The bed was comfortable and the room furnishings were attractive. The kitchenette had an apartment sized refrigerator, a 3 burner cook top and a microwave. The bathroom was on the small size but clean and serviceable. The only odd thing about the room was a... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear Veronica K, Thank you for taking the time to write a review about your stay with us. We are glad that you found our hotel to be quiet and our beds to comfortable. However, we would like to apologize for inconvenience caused by the in-room recliner. We give the utmost importance to our guest comments as they help us... More 

Bay Area, California
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Candlewood property in Jersey City could be very good, but fell short. For the price of a "not cheap" hotel room, you get a great amount of room space, clean facilities, friendly and helpful staff, and a location that lets you have walkable access to the PATH lines to Manhattan (33rd st near Herald Sq OR to the WTC)... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear jrw88888, We appreciate your feedback regarding our property. I appreciate and wish to thank you for the positive comments on the staff. However, I am sorry for the inconvenience you encountered with the toilet and shower. Please know that these concerns will definitely be looked into and appropriate action will be taken. Your review will be used to reconsider... More 

Pointe Calumet
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My biggest concern when i was booked into this Hotel was the reports of bed bugs. I am happy to report I didn`t encounter any. The room was ok, The kitchenette I must say is well equipped ...enough to make a simple meal...but no oven or toaster oven.But that was ok. The recliner is welcome providing a place to relax... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear Anna D, We appreciate your feedback regarding our property. Please accept my sincerest apology for the unsatisfactory WiFi connection. Please be assured that this matter will be forwarded to the appropriate department and actions will be taken accordingly. The feedback we receive from our valued guests, like you, enables us to target problem areas. While we understand that your... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here to visit relatives in Jersey City. We have a toddler who goes to sleep around 7:30p, so having the bedroom separate from the lounge/kitchenette was a wonderful option. We were able to stay up later and not walk on eggshells. The room was clean and had virtually nothing to hide from my son, who... More 

Was this review helpful? Yes 2
Olympia, WA
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel via Hotel.com. It was reasonably priced, but beyond that, it was nothing special -- sort of a run of the mill hotel with a convenient location to the PATH, which is the rail transportation. We thought they had advertised a breakfast, but when we went down in the morning, it turned out to be a paying... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear mjfoster, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. We would hope that you would give us another chance to make your stay as best... More 

Decatur
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at this hotel and will defiantly stay again the next time we visit NJ/NY. Our room was 107 and it was clean and well equipped; however, the refrigerator and dishwasher were starting to show their age. Despite the room being at ground level and across from the exercise room the, room was quite. We especially liked... More 

Was this review helpful? Yes 2
Acton, Massachusetts
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We've stayed for several nights at the Candlewood Suites during the past year when visiting Manhattan for theater/museums and Hoboken for family. This is essentially a suites hotel without full hotel services (no restaurants, no grand reception areas, no bar, no daily housekeeping), which suits us just fine. Rooms are large, for New York area, and clean and comfortable: each... More 

Was this review helpful? Yes 1
Marsciano, Italy
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 13, 2015

The location is near to the Jersey shore opposite Manhattan so the view from the shore is great and you are also close to the Path so it is easy to get to Manhattan. However do not expect a view from the hotel as it is sat back from the shore and most rooms look onto other buildings. The Candlewood... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear Willus2013, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to see that the hotel's location is a close proximity to your needs and the size of the room up to your par.... More 

New York
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 10, 2015

We only stayed one night while visiting NYC for the weekend, but having stayed in Jersey City before, we knew it was convenient to access Manhattan. We got an excellent price with an Express Deal. The desk help was as nice as could be, and so were the rest of the staff that we encountered during our brief stay. They... More 

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United States
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed July 7, 2015

This is not a fancy Hyatt or a hotel with a fancy lobby. No marble fountains here. This hotel successfully caters to travelers who need a home base. Saw guests from all over the world .... Lots of different languages. If you are traveling for business or pleasure this is convenient, friendly and safe. Self parking inside locked gates. Honor... More 

Was this review helpful? Yes 2
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