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The Westin Jersey City, Newport

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479 Washington Boulevard, Jersey City, NJ 07310
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The Westin Jersey City, Newport
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The Westin Jersey City, Newport
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954 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jersey Shore, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was comfortable, clean and quiet. There was never a wait for the elevator. The staff is pleasant, professional and efficient. The Half Moon Bar and Restaurant are godd for breakfast and late night drinks. Ramon Reyes makes sure everyone has what they need.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed many times staff always professional rooms always clean modern and updated my first choice in Jersey City. Recommend for business traveler as well as nyc tourist easy access to path trains

Was this review helpful? Yes 1
michigan
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the most wonderful stay at this hotel recently. I was greeted by Liz at the front desk and I was absolutely thrilled with her customer care, she made sure I felt like a valued customer. I stayed three nights, the rooms were very inviting and comfortable. The gym was very well equipped. The in hotel restaurant was spectacular "Fire... More 

Was this review helpful? Yes 1
Anna K, Executive Assistant at The Westin Jersey City, Newport, responded to this review

Hello surfwon, Thank you for taking the time to write this review and mentioning some of our staff members! It is so great to hear that you had such a great experience with us. Thank you for choosing the Westin Jersey City for your travels and we hope you will join us again soon! More 

Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed three nights and four days. Despite conscientious staff, I would not stay at this hotel again and I don't recommend it. The predominant issue for me was that my "non-smoking" room in a non smoking hotel was drenched in cigarette smoke stench. It was truly shocking each time I entered the room. When I arrived I called the front... More 

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Anna K, Executive Assistant at The Westin Jersey City, Newport, responded to this review

Hello CoopLA, Thank you for your thorough feedback. Our property takes feedback very seriously and I have shared this with our team. I would like to apologize on behalf of the entire staff and hotel for all the issues you experienced. The smoke smell should have been addressed better and all the other issues are definitely something we can work... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our daughter was married this past weekend at The Liberty House near the Westin. Our family and friends from across the USA arrived on Friday and stayed for the weekend. We were all delighted with the hotel amenities and the beautiful rooms. The beds are so comfortable! We also noticed the smiles and attentiveness of the staff, most notably Nate... More 

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Anna K, Executive Assistant at The Westin Jersey City, Newport, responded to this review

Hello prekteacher1214, Thank you for the perfect review and for mentioning our staff member Nate! So glad to hear that you and your family/friends enjoyed your time here at our property during such a wonderful, celebratory event! On behalf of everyone at the Westin Jersey City we wish your daughter and son-in-law many happy years to come! We hope you... More 

New York City
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really can't say anything bad about this place. The rooms were so clean and up to date. The front desk was super friendly. The bathroom was gorgeous. I didn't get a clear view shot of the skyline but i could kind of see it at angle in my room. The restaurant on the bottom floor had great food. It's... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

I just started staying here on a weekly basis for business. I absolutely adore and appreciate the people that work at this beautiful hotel. They make my time away from home so enjoyable. Rosemeri at the front desk is such a pleasure! She is beyond accommodating and goes out of her to make sure I am happy and comfortable during... More 

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Anna K, Executive Assistant at The Westin Jersey City, Newport, responded to this review

Dear Jenna L, Thank you for taking the time to write an amazing review and noting our very own Rosemeri, Najoua and Debbie! We are very happy to hear that you are enjoying your time with us again and again. Thank you for choosing the Westin Jersey City and we look forward to continuing the great service you expect! More 

Tampa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here on an almost weekly basis for the better part of a year. The staff is fantastic! They always went above and beyond to make my stays as comfortable and enjoyable as possible. Great location with quick access to the light rail, PATH, mall, and Riverwalk. The property is well maintained. Rooms are are spacious and up to... More 

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Chestertown, Maryland
Top Contributor
123 reviews 123 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Westin in Jersey City is nicely located near the PATH station many office buildings and a number of good restaurants. Rooms are nice and decent sized. Food in bar made for a good quick bite when we arrived.

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Bristol, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A nice modern hotel convenient for Newport and also very easy to travel into Manhattan. I was here for a week while travelling on business, but would happily go back with my family. Staff were polite, food was nice though not cheap but there are several good local restaurants if you fancy a short walk, and that's without heading across... More 

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Anna K, Executive Assistant at The Westin Jersey City, Newport, responded to this review

Thank you Chris L for the wonderful review! It is great to hear that you enjoyed your stay with us. We truly hope you will return for business trips and leisure travels! More 

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