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Holiday Inn Hasbrouck Heights

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283 Route 17 South, Hasbrouck Heights, NJ 07604
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Holiday Inn Hasbrouck Heights
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel should be at the bottom of anyone's list of places to stay. Rooms have been remodeled but only the carpet, wallpaper, tile and the furniture. The A/C heat units haven't been cleaned since like 1972'''' Mold Mildew, and the Smell of an open sewer line just to name a few. Your sinuses will have a workout, So if... More 

Was this review helpful? Yes
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Buck K, I'm sorry to hear of your disappointment with our hotel. I would like to invite you to call me to discuss your experience with us. We value you as a guest and want you to be satisfied. We do have a continuous maintenance program in place where we go to each room quarterly and if needed repair... More 

Adairsville
Level Contributor
188 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was chosen by our tour group. As our driver entered the area, we wondered how safe we might be. It is just a busy congested area -not some place where I think I would want to wander around at night. We were dropped off by elevators that took us close to our rooms (near the back) and they... More 

Was this review helpful? Yes
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Sally, Thank you for taking the time to review our Holiday Inn. I can assure you that our neighborhood is safe. This a family friendly town with plenty more to see than just the highway we are located on. Our local town is just minutes from the hotel offering many fine hometown shops and restaurants within safe walking distance.... More 

Clermont, Florida
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 19, 2015

This was a great hotel. The bed was comfortable with an option of 2 soft and 2 firm pillows on each bed. There was a mini fridge, microwave and coffee maker in the room. The bathroom was a nice size. The staff was very nice- when the room safe wasn't working, someone was sent to my room and it was... More 

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HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello, Thank you for choosing our Holiday Inn Hasbrouck Heights for your visit to MetLife Stadium. We appreciate your positive comments about our hotel. We are glad you enjoyed your guestroom, especially the comfy bed and pillows, the mini frig, microwave, coffee maker and safe. Plus our refreshing lobby water and coffee. Both are always well received be our guests.... More 

Sint Nicolaasga, The Netherlands
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

I stayed at this hotel for 8 nights and it was great. Nice staff, great room, free ride to the Garden State Mall. Close to a bus stop (10 minutes walking or the hotel staff takes you to this stop) this bus takes you to New York it stops right next to Time Square so from there we walked everything... More 

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HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello, Thank you for staying and reviewing our Holiday Inn Hasbrouck Heights. We appreciate your positive comments about our hotel and staff. We are so glad you enjoyed your visit with us and your trip to New York City. We hope you come back and see us again. Best wishes. Charlie Paduch, GM More 

Omaha,Nebraska
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 5, 2015

I stayed at Holiday Inn Hasbrouck Heights for 4 nights this past week. The elevator is a ways off from the front desk and there is only 1 of them. The room was clean. It had a refrigerator and microwave. There is nothing in walking distance except a McDonalds. I asked the front desk supervisor what was around or how... More 

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello DeltaShuttle192, Thank you for your comments about our Holiday Inn. I'm sorry that you were not given then correct information about the mall from our staff member. I hope you can forgive us. I sure can understand that if it was 10 minutes you most likely would have went to the mall. I will speak with the staff about... More 

Center Valley, Pennsylvania
Level Contributor
111 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 26, 2015

I didn't get a chance to see a lot of what the hotel had to offer because we were booked back to back with meetings, but my overall impression was excellent. The staff was great and the bartender very good. The rooms were very good for Holiday Inn...however, the doors let in every peep from the hallway, so hope there... More 

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Eric Y, Thank you for your kind review of our hotel. We appreciate your comments and we will look into what can be done to reduce the light coming in under the doors. Wishing you the best and hope you will come back and see us again. Best wishes, Charlie Paduch, GM More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 24, 2015

This is by far the WORST HOTEL EXPERIENCE I HAVE EVER HAD, so bad it provoked me to write my first review of any kind. If you like waiting for 4 hours to check-in and the police knocking on your door at 11:30 the next day because you need to be checked out by 11, then this is the place... More 

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello, I'm sorry to read of your disappointment with our hotel. I would like to speak to you about your experience. You can reach me at 1-800-438-8687 or by email at cpaduch@hihasrooms.com. I look forward to hearing from you. Best wishes, Charlie Paduch, GM More 

Erie, Pennsylvania
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2015

I was part of a group of 30 on a bus travelling from NW Pa to NYC. This motel was part of our package. Couldn't have picked a nicer motel. Very clean and a pleasant staff. The only problem was the traffic going into the Lincoln tunnel. But this was not the fault of the motel. Would definitely recommend this... More 

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Pey10750, Thank you for your kind review our Holiday Inn Hasbrouck Heights. After your long travels I'm so pleased that you took the time to comment about your visit. I'm glad that we met your expectations with our clean rooms and friendly staff. We do our best to serve you and all our guest. Again, Thank you and we... More 

Hoboken, New Jersey
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 11, 2015

This was our second stay at this property. We stayed for a friend's wedding. Check In / Check out - The reception area was nice and open and staff were welcoming. The process was a breeze. We were given clear directions to the room and we were on our way. The Room - The room was comfortable and clean. It... More 

Was this review helpful? Yes 3
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Andrew M, Welcome back! Tank you choosing our hotel again for your accommodations for your friends wedding. We appreciate your patronage and your wonderful review. I'm glad we were able to meet your expectations with our clean and comfortable rooms and our friendly staff. I will share your comments with the staff. Again, thank and please stop by and... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 29, 2015 via mobile

I haven't stayed at a Holiday Inn for many years. This room exceeded my expectations. Bathroom was upgraded very nicely with tile and an awesome shower head. The bed and pillows were superb. Micro and fridge provided. I'm looking forward to booking in this hotel chain in the future.

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello beeachyqueen99, Welcome back to Holiday Inn. I'm so glad we were able to "exceed your expectations". I'm so happy you enjoyed your stay and our many new amenities, plus our comfortable beds and pillows. We appreciate your comments and they will be shared with the staff. Again, thank you we are so pleased you enjoyed your visit with us.... More 

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