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All 2 Hasbrouck Heights hotels

Holiday Inn Hasbrouck Heights

3.0 of 5 Hotel   |   283 Route 17 South, Hasbrouck Heights, NJ 07604
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83%
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 1, 2014
Russ H Selinsgrove, Pennsylvania, United States
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207 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Selinsgrove, Pennsylvania, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2014

Good stay. Nice facility. Missing the typical Holiday Inn "we are happy to have you" attitude. I regularly get special treatment as a result of my Holiday Inn loyalty. Not here! Good business location. I will be back. Nice bar / restaurant on site.

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Russ H, Thank you for taking the time to wright a review about our hotel. I'm sorry and disappointed we didn't give you the warm welcome you deserve. I'm glad you brought this to my attention so I can review this with my staff. I always want you to feel welcomed and that you are a valued guest of... More

Detroit, Michigan
1 review
5 of 5 stars Reviewed February 25, 2014

Our team stayed at the Holiday Inn Hasbrouck Heights for over a month. We had a wonderful experience. The Holiday Inn staff was friendly and provided excellent guest services. Sally Altman, Director of Sales & Marketing, was available at all times to answer questions and handle any special requests.

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HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Kathy R. Thank you so much for reviewing and choosing our Holiday Inn Hasbrouck Heights. It was our pleasure to serve your most friendly and delightful group. As your group was here for an extended period of time, I'm so glad we could be of service and meet there needs. We appreciate your comments and I will be sure... More

Dundee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2014

I must confess, I enjoyed the fact that this place is in America. That was good. I was unfortunately made to feel unwelcome as I was of a higher class than the earthy clientele that spent their night off the sauce there. Staff were very friendly however, perhaps overly friendly ;). See you in Vegas frank!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hasbrouck Heights, responded to this review

Dear Bearathon, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Surfers Paradise, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2014

Room was clean and had sufficient space for family of 4 (Booked a double Queen Standard Room). Good Showers and room service. Resturant Meals was very tasteful and the Breakfast had a good selection. Staff were extremely helpful and would answer almost any questions. Their Free Shuttle service to the Bus stop ( to board bus into New York 42nd... More

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Thank you for your kind review and choosing to stay with us at the Holiday Inn Hasbrouck Heights, NJ. I'm glad that you enjoyed our location and services during stay. We work hard to give all our guest an experience that they will remember. Again, Thank you for staying and we hope you will come visit us again. More

NY, NY
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 7, 2014

We recently stayed at this Holiday Inn because of a family funeral that we needed to attend early in the morning. Guess I am used to the Holiday Inn Express chains that we usually stay at, which are more inviting and warmer looking, but I didn't get the same feel with this one. The room was clean but felt very... More

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Dear JoJoHonesty, On behalf of our staff please accept our condolences for your loss of your family member. I'm sure that during this time of your visit you just wanted your expectations to be met. I'm sorry we let you down. If possible please contact me so we can discuss your experience further. You may reach me at 201-288-9600 ext.... More

Jersey Shore, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2013

I recently hosted a family event for 40 people at this hotel. The catering manager I dealt with was beyond helpful, she was totally professional and very attentive to even the most minute detail. The people who attended the event are still praising the wonderful serving staff and the marvelous food. Several of my guests stayed at the hotel overnight... More

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Dear bklyngal1a, Thank you for taking the time to review our Holiday Inn Hasbrouck Heights. We are so happy you chose our Holiday Inn to host your family event. We are pleased that your family had such a wonderful experience with us. We are glad you enjoyed our friendly service, or delicious food and comfortable rooms. I will be sure... More

Hyannis, Massachusetts
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 15, 2013

I've been coming here for 20 years as a preferred hotel for my company. In the early years, even though I might have been given a renovated room, I still sought alternate nearby accommodations. However, I must say that over the past few years the Hotel has been consistently good, the staff welcoming, and everything was just right. The rooms... More

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Dear Hyannis Steve, Thank you for your review of our Holiday Inn Hasbrouck Heights, NJ. We are so pleased that we are your hotel of choice. I can't Thank You enough for your loyalty and patronage these past 20 years. It's our honor and privilege to serve you. We work hard to maintain our quality and service and I will... More

los angeles
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

We were on a red eye from LA and arrived at 7:00 am clearly exhausted. The staff went out of their way to make sure we could check in right away and didn't flinch when asked to do so. You were greeted with smiles whenever you saw any staff member. The breakfast buffet was delicious, the rooms were clean and... More

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello angeelocks, Thank you so much for your gracious review. I'm so glad we were able to accommodate your early arrival after such a long flight from LA. I'm sure at that time you just wanted to get some very much needed rest. I'm glad you experienced the friendliness and the smiles of my wonderful stay. We work hard to... More

West Pittston, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

This hotel should be rated 5* for the friendliness of the entire staff! The Bellman, Rene is, by far the best bellman I have ever encountered! He and the staff are obviously happy to work for this hotel. No matter when you entered the lobby Rene was there to offer help. The front desk staff were always smiling and ready... More

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello rose w, WOW, I can't thank you enough for such a wonderful review about our hotel and our staff. I will make sure I share your comments with Rene and the Staff. They will feel so honored and proud. It's our pleasure to serve you and all our guests. With reviews like yours it revs us up to keep... More

Munich, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 24, 2013

Having read some less that complementary reviews of this hotel I was pleasantly surprised by our brief one night stay at this hotel last October. I think the bed was one of the most comfortable I have every slept in. The room and bathroom were nice and seemed to have been recently refurbished and the staff went out of their... More

Was this review helpful? Yes 1
HI-Meadowlands, Manager at Holiday Inn Hasbrouck Heights, responded to this review

Thank you for your kind review of our Holiday Inn Hasbrouck Heights. I'm so glad you and your family had the opportunity to stay with us. I'm glad you enjoyed our comfortable beds, bathrooms, the friendliness of our staff and our shuttle trips to the mall. Although, you just had a short visit with us in NJ, we do have... More

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Additional Information about Holiday Inn Hasbrouck Heights

Also Known As:
Holiday Inn Hasbrouck Heights Hotel Hasbrouck Heights
Holiday Inn Hasbrouck Heights Hotel
Hasbrouck Heights Holiday Inn
Address: 283 Route 17 South, Hasbrouck Heights, NJ 07604
Phone Number:
Location: United States > New Jersey > Hasbrouck Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Hasbrouck Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hasbrouck Heights 3*
Official Description (provided by the hotel):
Stay at the Holiday Inn of Hasbrouck Heights, New Jersey and we'll show you the best ways to see the vibrant metropolitan area. Our hotel is just minutes from big time sports and entertainment at The Meadowlands featuring the new MetLife Stadium home to the NY Giants, NY Jets, The New Izod Center and Coming Soon the American Dream at the Meadowlands. Enjoy big business and the dynamic nightlife of New York City - Manhattan just 20 minutes from the hotel. You will enjoy our tastefully appointed guest rooms, conference areas, banquet rooms, restaurant, lobby and more! Now available on site, Bananas Comedy Club with show packages every Friday and Saturday. Our facilities offer complimentary high-speed wireless Internet access, 24 hour business center offering complimentary Internet access, Windows, Word, FAX and a copy machine, guest laundry facilities, 24 hour on-site fitness room, seasonal outdoor pool, and concierge service. Plus complimentary shuttle service within a three mile radius of the hotel. All this and the area's most experienced team of service professionals. Our friendly staff wants you to stay with us. ... more   less 
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