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Holiday Inn Hasbrouck Heights

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283 Route 17 South, Hasbrouck Heights, NJ 07604
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Holiday Inn Hasbrouck Heights
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274 Reviews from our TripAdvisor Community

Traveler rating
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    109
    33
    11
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Center Valley, Pennsylvania
Top Contributor
106 reviews 106 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't get a chance to see a lot of what the hotel had to offer because we were booked back to back with meetings, but my overall impression was excellent. The staff was great and the bartender very good. The rooms were very good for Holiday Inn...however, the doors let in every peep from the hallway, so hope there... More 

Was this review helpful? Yes
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Eric Y, Thank you for your kind review of our hotel. We appreciate your comments and we will look into what can be done to reduce the light coming in under the doors. Wishing you the best and hope you will come back and see us again. Best wishes, Charlie Paduch, GM More 

2 reviews
1 of 5 stars Reviewed 1 week ago

This is by far the WORST HOTEL EXPERIENCE I HAVE EVER HAD, so bad it provoked me to write my first review of any kind. If you like waiting for 4 hours to check-in and the police knocking on your door at 11:30 the next day because you need to be checked out by 11, then this is the place... More 

Was this review helpful? Yes
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello, I'm sorry to read of your disappointment with our hotel. I would like to speak to you about your experience. You can reach me at 1-800-438-8687 or by email at cpaduch@hihasrooms.com. I look forward to hearing from you. Best wishes, Charlie Paduch, GM More 

Erie, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was part of a group of 30 on a bus travelling from NW Pa to NYC. This motel was part of our package. Couldn't have picked a nicer motel. Very clean and a pleasant staff. The only problem was the traffic going into the Lincoln tunnel. But this was not the fault of the motel. Would definitely recommend this... More 

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Pey10750, Thank you for your kind review our Holiday Inn Hasbrouck Heights. After your long travels I'm so pleased that you took the time to comment about your visit. I'm glad that we met your expectations with our clean rooms and friendly staff. We do our best to serve you and all our guest. Again, Thank you and we... More 

Hoboken, New Jersey
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second stay at this property. We stayed for a friend's wedding. Check In / Check out - The reception area was nice and open and staff were welcoming. The process was a breeze. We were given clear directions to the room and we were on our way. The Room - The room was comfortable and clean. It... More 

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Andrew M, Welcome back! Tank you choosing our hotel again for your accommodations for your friends wedding. We appreciate your patronage and your wonderful review. I'm glad we were able to meet your expectations with our clean and comfortable rooms and our friendly staff. I will share your comments with the staff. Again, thank and please stop by and... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I haven't stayed at a Holiday Inn for many years. This room exceeded my expectations. Bathroom was upgraded very nicely with tile and an awesome shower head. The bed and pillows were superb. Micro and fridge provided. I'm looking forward to booking in this hotel chain in the future.

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello beeachyqueen99, Welcome back to Holiday Inn. I'm so glad we were able to "exceed your expectations". I'm so happy you enjoyed your stay and our many new amenities, plus our comfortable beds and pillows. We appreciate your comments and they will be shared with the staff. Again, thank you we are so pleased you enjoyed your visit with us.... More 

Wading River, New Jersey, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2015

I stayed here for business. Room was very comfortable and quiet. Ordered room service and t was undelivered quickly and waiter was very polite. The restaurant food downstairs was disappointing. Service was slow and food was not that good. All in all it was a nice place e to stay for business.

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Mandy S, Thank you for taking the time to review our Holiday Inn. I'm so very sorry that you were disappointed with food from our hotel restaurant. I would like to hear from you to discuss your experience. I want you to be completely satisfied and would like to opportunity to see how we can correct the issues you... More 

Hollywood, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2015

We arrived to check in and a very popular comedian was appearing at the attached comedy club. It was difficult to find the front desk through the people. After checking in to our room we wanted to sleep as we had been traveling for two days. Our side of the room was parallel to the comedy club and it was... More 

Was this review helpful? Yes 1
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Ilene, Thank you for your kind review of our hotel. I do apologize for the inconvenience of the noise from the comedy show. I'm so happy Edgar was able to get you situated with a quiet room near by. We should do understand that after such a long trip you just want to relax and rest. We hope you... More 

East Newark, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

I have fortunate to deal with the Holiday Inn both professionally and personally. They have an amazing staff, so accommodating. The rooms have been updated/renovated and are beautiful. I recommend this hotel to everyone. Prices are great also

Was this review helpful? Yes 2
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Cidalia72, Thank you for staying and reviewing our Holiday Inn. We appreciate your kind words about our hotel and staff. We work hard to deliver on the quality and service you would expect. I'm so happy you enjoyed you visit and our wonderful staff. Thank you so much for comments. We hope to see you again soon, Best wishes.... More 

St Helens, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 23, 2015

Could have been anywhere in the world.You got the same decent standard here as you do in all the hotels of this chain,comfortable room with decent beds,good security,friendly staff and a decent meal in its restaurant,even though a bit pricey,oh and a sizable tip was added to my bill,whether I wanted it or not!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hasbrouck Heights, responded to this review

Dear IAN W, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service, comfortable and secure accommodation to all of our guests, and it is nice to read that these were all experienced during your stay.... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 20, 2015

Second time stayed here for business trip. This time I stayed in room 420, which is much better than last time 6XX. The room is spacious although the hotel is a bit old. The service is fantastic, all the hotel staff are super friendly and nice. Enjoyed my stay very much. Thanks.

Was this review helpful? Yes
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review

Hello Shelly Y, Welcome back and thank you for your review of our hotel. We appreciate your kind review of our hotel and our staff. I will be sure to share your comments with them. I'm glad that your enjoyed your stay at our hotel and the comfort of room 420.We want you to be comfortable and enjoy your visit,... More 

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