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Element Harrison-Newark

3.0 of 5 399 Somerset Street, Harrison, NJ 07029
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Element Harrison-Newark
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Element Harrison-Newark
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60 reviews from our community

Traveler rating
    31
    18
    6
    2
    3
See reviews for
12
7
9
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Oakland, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Don't let Google maps fool you- the distance from the hotel into the City (NYC) is just 1 train away (I took 2 to get to 34th street) and under a 1hr communte- more like 30min and the Path is nothing like MTA- it is relaxing & not as crowded. I called on a mid-afternoon and spoke with Vanessa. She... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you for taking the time to write such a positive detailed review. We are very pleased that you had a wonderful time here with us. We hope to serve you again very soon. I would ask that you reach out to me directly prior to your arrival. I would love the opportunity to greet you. Best, John Pascali Front... More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I live pretty close to this hotel, but I wanted to try it out, and it didn't disappoint. I got upgraded to a one bedroom from a studio, which was lovely. It was a shame that it was just me! There is a full kitchen, full-sized refrigerator, cutlery, sink... really, it is nicer than full kitchens in many apartments. Since... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you so much for your very detailed feedback on our hotel. It is very much appreciated that you took the time out of your day to provide commentary. Your feedback allows us to see the positive and negative things that impact our guests, and to take any necessary corrective action. I'm glad you enjoyed your stay and I do... More 

Wisconsin, United States
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a weekend to visit friends. Nice rooms with all the fixings. Fridge, Bottle openers, toasters, dish clothes... Etc. close to a Dunkin doughnuts and a 5 guys. A 3/4 min walk is a nail salon, rite aid & another Dunkin. Friendly staff. Free breakfast was not so good.

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you for taking the time to write this review. We are glad you a great time with us. We apologize that you did not enjoy our breakfast and thank you for your feed back as we work on our flaws. Best, John Pascali Front Office Manager More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Trains 24hr a day right outside your window, just like the movie. New hotel, but my room had no heat and I had to be moved after 4 hrs. Price quoted and confirmed was not honored at checkout time, had to call corporate office to get resolved. Walk at your own risk from car parking to hotel door, people standing... More 

Was this review helpful? Yes 1
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Please let me start out by saying we are sorry for your loss. Your hotel stay should have been the last thing on your mind and clearly you had some hiccups. I would like to thank you for your feedback as I have been able to use this as a coaching tool for the staff. To my knowledge the billing... More 

Southern New Jersey
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed two nights for work and was unfamiliar with the Element brand from Westin. I checked the reviews on TripAdvisor and determined it was well worth a try. This Element location didn't disappoint in any way. Staff was friendly during the check-in/out process and any time I asked a question in between. WIFI was free and fast which is... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you very much for this awesome review of your stay with us. We very much appreciate you taking the time to write such a detailed review. We glad your had an awesome time and look forward to serving you again soon. Please reach out to me prior to your next stay with us. Best, John Pascali Front Office Manager. More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked through Hotels.com for a two beds room, but was given one King bed instead for my family of three upon arrival on Thursday afternoon. It was not a big deal, but the front desk staff told me she could move us to a room with two beds on Saturday so I deliberately returned to the hotel late afternoon from... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you so much for your very detailed feedback on our hotel. It is very much appreciated that you took the time out of your day to provide commentary. Your feedback allows us to see the positive and negative things that impact our guests, and to take any necessary corrective action. Empty promises is not something we practice here at... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was clean, and perfectly situated for travel to NYC and Newark. The rooms are open efficiencies, with a refrigerator and nice bathroom. The breakfast was a free-for-all, but we were there in between Xmas and New year's.

Was this review helpful? Yes 1
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you for your kind comments regarding your recent stay at our hotel. We appreciate your feedback and certainly hope to be of service to you again! Best regards, John Pascali Front Office Manager More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night on route from Boston to Philly. Easy to find just off the NJ turnpike. Adjacent garage convenient and affordable ($14/night). Room was reasonably large with unexpected finding of kitchen and free internet. Big shower head was a nice way to start the day. The only downer was the complementary breakfast: strange yellow balls called scrambled... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you so much for your very detailed feedback on our hotel. It is very much appreciated that you took the time out of your day to provide commentary. Your feedback allows us to see the positive and negative things that impact our guests, and to take any necessary corrective action. We apologize that our breakfast was not up to... More 

St. Petersburg, Florida
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 24, 2014

Excellent location for access to the city via the PATH system, very clean property and it seems like they are trying their best. But a fairly young staff that seems to miss the market just a bit. Example, I requested on four occasions a crib for the room I booked for my son on addition to mine. Prior to check-in,... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you very much for taking the time to write a detailed review. We appreciate any and all feedback. I am very sorry about the failure to provide you with a crib. Customer service and meeting our guests needs is something we pride ourselves on here at Element Harrison. In this situation we failed to do so and I apologize... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 20, 2014

It's a new Element Hotel. The staff is great. Rooms are clean and comfortable. It has a handy attached parking garage (where you can stay completely out of the elements!) Room prices are great for the area! There are nice new restaurants nearby. But this is not THE reason for this hotel being such a hot ticket. It's the LOCATION!... More 

Was this review helpful? Yes
Gary M, Front Office Manager at Element Harrison-Newark, responded to this review

Thank you for taking the time to write a nice review. We very much appreciate your feedback about our staff and hotel. We are glad you were able to really experience the entire area. Thank you again for your feedback, we look forward to servicing you again soon. John Pascali More 

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Additional Information about Element Harrison-Newark

Address: 399 Somerset Street, Harrison, NJ 07029
Phone Number:
Location: United States > New Jersey > Harrison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Harrison-Newark 3*
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