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Grand Cascades Lodge

Certificate of Excellence
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3 Wild Turkey Way, Hamburg, NJ 07419
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Best prices for:1 room 1 adult
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Grand Cascades Lodge
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1,231 Reviews from our TripAdvisor Community

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Edison
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was a mini trip and it was quite pleasurable There was some mold in the bathroom that really needs to be taken care of we were in room 348. Besides this everything was very nice. We look forward to returning next year

Review collected in partnership with this hotel

Helpful?
Thank Maria M
Teaneck, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family had a great time and thought the amenities at the hotel were excellent. We loved the biosphere and its amenities (my kids loved the outdoor heated pool and the waterslide) and thought our room (a suite) was great. The jacuzzi in the bathroom was nice and the room decorations and layout worked well for our family of 4.... More 

Review collected in partnership with this hotel

Helpful?
Thank GH6655
Commack, New York
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed here before and will stay here again. Beautiful resort and pool. Staff goes out of their way to be friendly and accommodating. Shuttle service is great to and from Mountain Creek and Minerals.

Review collected in partnership with this hotel

Helpful?
Thank Greg F
Ridgewood
1 review
3 of 5 stars Reviewed 4 days ago NEW

It is time to upgrade the suites - the sofas are looking worn but the worst part by far is the heating/cooling PTAC units that are really noisy. It was disruptive to sleep with it constantly cycling on and off as well as rattling, etc. Newer versions operate much more quietly and efficiently! On the positve side, the hotel staff... More 

Review collected in partnership with this hotel

Helpful?
Thank Glenn A
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

First time there overall enjoyed myself with minor annoyances! The second time... They wanted to make sure to ruin my weekend!!! Lets start off with the horrible room! Clock that did not work, dirty room, moldings falling off the wall just for starters, so they gave us another room! Not much better - still dirty!!!!! Tables filthy, floors not vacuumed,... More 

Helpful?
1 Thank Nazareth B
New York City, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as a weekend getaway for my boyfriend's birthday. I had called the morning of our check in to see if they could set up anything in the room as a surprise. They told me they say no reservation for me on file. After 3 hours of back and forth calls, they finally "found my reservation." It... More 

Review collected in partnership with this hotel

Helpful?
Thank CustomerServicePoor
Staten Island
1 review
4 of 5 stars Reviewed 6 days ago NEW

Definitely a relaxing retreat from the normal day to day grind, as soon as u drive into resort you feel yourself escape into a meditation of a relaxing zen. Don't forget to book ur spa appt. w/Liz H killa !

Review collected in partnership with this hotel

Helpful?
Thank zen423
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Zen423, I'm glad you had a zen-like experience at Grand Cascades Lodge, and thank you sincerely for taking the time to share this with us and with others, and thank you for acknowledge a wonderful spa technician in Liz--greatly appreciated! We hope to welcome you back soon and are delighted to be your choice for a relaxing and rejuvenating... More 

Allendale
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were looking for a getaway within a short driving distance for our 2 young kids. We had an amazing time at the Biosphere, fantastic service at the Crystal Tavern including them inventing a special cocktail just for me, and friendly staff to settle us in! My kids loved the in full kitchen access, large bathrooms, cozy fireplace, and lovely... More 

Review collected in partnership with this hotel

Helpful?
Thank 853jess
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Jess, Thank you so much for your wonderful review, and it was our pleasure to provide you with that personal service which we are known for and of which we are most proud. I'm so happy that you had an amazing stay, and we look forward to welcoming you back to Crystal Springs Resort and Grand Cascades Lodge. Sincerely,... More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

This seems to be a 2 or 3 star hotel masquerading as a 4 star. For the price we paid, the rooms were small and cramped. There were pillows on the bed without pillow cases. When i called down to ask for pillow cases, the phone at the front desk rang for 20 minutes and no one answered. The worst,... More 

Helpful?
Thank Miriam L
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Miriam, I thank you for staying with us and for reaching out with comments about your stay. We take great pride in our AAA 4 diamond rating and earning this distinction is a high honor for any hotel or resort property. My sincere apologies that your suite was not as you had hoped and that our staff did not... More 

Las Vegas
1 review
2 of 5 stars Reviewed 6 days ago NEW

Terrible from even the drive up when we noticed that the 2 properties were not just a hop and skip, 2 min away from each other. First room or actually full kitchen suite with 2 fireplaces was right next to the swinging doors of the service entrance... second room just was released from owner to rental, smelled of pure curry... More 

Review collected in partnership with this hotel

Helpful?
Thank Eric L
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Eric, Thank you for staying with us, and I do appreciate you taking the time to share comments for your stay. Guest feedback is extremely important to our resort, as it helps us continually to improve and better serve our guests. It is true that the Minerals resort is approximately 3 miles distance from Grand Cascades Lodge, and our... More 

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