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Grand Cascades Lodge

Certificate of Excellence
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3 Wild Turkey Way, Hamburg, NJ 07419
Grand Cascades Lodge
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Hamburg
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Jennifer M Denville, New Jersey
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642 reviews from our community

Traveler rating
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    94
    51
    29
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219
246
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (642)
  • Mar-May only
    (166)
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Denville, New Jersey
1 review
3 of 5 stars Reviewed 3 days ago NEW

We stayed here in October the weekend after getting married at Perona Farms. I booked the biggest/nicest room months in advance only to arrive and be put on the bottom floor next to the golf carts. This was not what I was thinking for a romantic post wedding weekend so we asked to be put in a different room on... More 

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Top Contributor
121 reviews 121 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay in a king suite for a large lovely room with a kitchenette, spacious bathroom with a soaking tub and large shower with a balcony overlooking rolling hills. Our room on the same level as the rotunda cocktail floor but connected to that venue by a long hallway that led from the lodging area and saves one from walking out... More 

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Bill P, Manager at Grand Cascades Lodge, responded to this review

Dear Josh, I'm sorry to hear that the service & product you received did not meet your expectations. what you described is not the culture we work to instill in our staff. We do have managers on floor at all times to alleviate challenges that may arrise. If you would consider returning to our property, please dont hesitate to contact... More 

1 review
3 of 5 stars Reviewed 1 week ago

We had a nice room and the grounds and activities were also very nice. The room could use new paint and the carpet should be cleaned but otherwise comfortable. I guess the key is to an enjoyable weekend is making sure they don't have multiple weddings going on at the same time at the hotel. The front desk staff are... More 

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Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Josh M., Thank you for bringing your family to Grand Cascades Lodge for a weekend away, and we genuinely appreciate your business and your feedback. I am sorry that our front desk was not accommodating, and I will review the details of your stay with our front desk team and your comments about the experience at the restaurant with... More 

Fair Lawn, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

we are due to go there for our honeymoon on Friday and upon calling the hotel to see if they do anything special I was informed no not unless we purchased something else from them for the amount of money we are spending you think they would be more accommodating and make it special

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Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Abby, Congratulations and thank you so much for choosing our hotel to celebrate and enjoy your honeymoon. I do hope that you had a serene and memorable stay with us. We do offer a variety of enhancements that can be added at the time of booking (such as Wine & Cheese baskets, chocolate covered strawberries, and milk & cookies)... More 

Howell, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I just had a wonderful weekend away at Grand Cascades Lodge. The room, the grounds, the golf and the pools were wonderful. From the friendly valet (Will) to the very nice golf starters and pool staff, we had a relaxing enjoyable time. Highly recommended getaway.

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Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Debbie, Thank you for visiting, and I am so happy to read that you and your husband had a wonderful stay. I appreciate you taking the time to share your experience with our staff and with other travelers on Trip Advisor, and we look forward to welcoming you back to Grand Cascades Lodge. Until then, safe travels! Warm Regards,... More 

Montvale, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We've been to the Crystal Springs resort a number of times. We've found it to be convenient, easy and quick get away. And generally good. What I find different this time is the drastic decline in staff service level. It just feels like a different place. There is no attentiveness to you or their surroundings. I also think that they've... More 

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Bill P, Manager at Grand Cascades Lodge, responded to this review

Dear Tangerine 2015, I'm sorry to hear we didn't meet your expectations during your last stay with us. We strive to ensure that with each stay, you are looking forward to returning. In regards to our menus, we do make seasonal changes in order take advantage of what is fresh in our surroundings. While making these changes we look to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I just celebrated our Anniversary this past weekend with the Grand Cascades Lodge at Crystal Springs and had a lovely time! The attention to detail, decor and views of the property are just stunning. The restaurants were delicious and the staff was beyond accommodating and helpful. Our front desk representative who helped us upon check in, check... More 

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Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear NLN, Congratulations and Happy Anniversary, and thanks from myself and our staff for choosing Grand Cascades Lodge to celebrate. I really appreciate you taking the time to share your experience with us and for thinking of Chris and Kelsi. I know they are proud to be honored in your review. I am delighted that we were part of a... More 

Senior Reviewer
9 reviews 9 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel setting is beautiful and biosphere pool is wonderful. However, the beds are terrible and instead of leaving feeling well-rested and relaxed, we are all sore and tired. The hotel is also poorly noise-insulated so if you want a quiet get-away, you might want to reconsider.

Was this review helpful? Yes 1
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Pammck2, On behalf of our hotel team, we appreciate you visiting and taking the opportunity to share your feedback with us. I was sorry to read that you did not leave well rested. The response to our Tempurpedic bedding is overwhelmingly positive, so if this is a matter of personal preference, unfortunately, all of our rooms have this type... More 

Plainview, New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Crand Cascades (GC) when I was in town to run the Spartan Beast (April 17 to 19). The hotel was fantastic and very accommodating to any and every request that we had. First, I booked a weekend there. After I booked the weekend a Groupon came out for $100 less for the Friday night. We called, spoke... More 

Was this review helpful? Yes 1
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review

Dear Russ, Thank you so much for your post! Glad to read that your stay was exceptional in all regards, and our staff really appreciates you taking the time to acknowledge the ways we made it easy, convenient, and special. We appreciate your taking the time to share your review and delighted you had a great stay. Special kudos to... More 

Upper Saddle River, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just returned today from a one-night stay at Grand Cascade Lodge. I was visiting the property with my young daughter with the express purpose of enjoying the Biosphere / pool and waterslide, and it did not disappoint. In fact, the waterslide was better and bigger than we expected and my daughter more than enjoyed hours of fun on the attraction.... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Full kitchen(8)
  • Golf course(6)
  • Water slide(5)
  • Pool area(5)
  • Hot tub(3)
  • Crystal tavern(3)
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252 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & grounds (23)
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