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All 1 Hackettstown hotels

Comfort Inn Hackettstown

2.5 of 5 Hotel   |   1925 Route 57 West, Hackettstown, NJ 07840
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45%
Ranked #1 of 1 hotels in Hackettstown
A recent review
5 of 5 stars Reviewed May 14, 2013
Henry S Vestal, New York, United States
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  • Reviews (46)
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46 people have reviewed this hotel

Traveler rating
    9
    10
    10
    9
    8
See reviews for
18
3
8
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Portuguese first
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English first
There are newer reviews for Comfort Inn Hackettstown
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Vestal, New York, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2013

I had to change my reservation about a week before my coming to the Hackettstown Comfort Inn and it was done with ease: no questions, no hassle. Clean, neat, quite room and a great breakfast in the morning....can't get better than this!

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BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

We aim to make everyone's stay as easy and comfortable as possible. We are glad to hear that you enjoyed your stay! More

Galloway, New Jersey
Contributor
15 reviews 15 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 14, 2013

When we travel to north NJ, we usually stay at the Comfort Inn in Hackettstown, conveniently located on Route 57 near shopping and restaurants. You get a basic room with a larger than average bathroom. It is an older hotel with some minor problems, but if you report them, the staff will do their best to correct them. I like... More

Review collected in partnership with this hotel

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BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

Thank you for the great review and glad to enjoyed he extra pillows. Look forward to having you again in the future. More

Hamilton, Montana
1 review
4 of 5 stars Reviewed May 11, 2013

I found the Comfort Inn to be clean and comfortable. Wasn't there long enough to properly rate the service or breakfast or other amenities. The price was reasonable. When I checked out I overlooked and left a laundry bag with some dirty clothes in my room by mistake and but was never contacted.

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Bowie, Maryland
1 review
4 of 5 stars Reviewed May 10, 2013

I visited my daughter and was tired of sleeping on an uncomfortable pull out sleeper. My wife does the same thing. This time, I decided to stay at the nearest hotel which was the comfort inn. It was very close, and convient. I had a wonderful night sleep compared to the sleepless nights sleeping in my daughters living room. The... More

Review collected in partnership with this hotel

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BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More

New York, New York, United States
2 reviews
4 of 5 stars Reviewed May 9, 2013

The Comfort Inn in Hackettstown, NJ is convenient, clean, reasonable. The Staff is friendly and helpful. I normally stay there once a week and have never had anything but good experiences there. I recommend it to casual travelers as a good value.

Review collected in partnership with this hotel

Was this review helpful? Yes
BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More

Milwaukee
Top Contributor
65 reviews 65 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 15, 2013

This hotel is clean and offers a decent breakfast. Internet is sluggish. There are tube TVs in the room with bad picture quality. Highly suggest a second floor (top level) room ,the walls are thin. There is a Ruby Tuesday across the parking lot which serves food until pretty late. For a runner or walker the road behind the hotel... More

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Byram, New Jersey
1 review
5 of 5 stars Reviewed November 8, 2012

I want to sincerely thank Bhavind Papaiya, General Manager, and his wonderful staff for allowing me to use their wireless network this week during the recent power outage due to Hurricane Sandy and I was not a guest! They truly represent what the word "hospitality" means and can be.

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Hackettstown
1 review
5 of 5 stars Reviewed October 31, 2012

Due to the hurricane we were not able to make it to the hotel. We had a reservation from Monday to Friday. Without power we had no way of reaching the hotel, who also did not have powe, r to cancel our reservation. We finally received power on Wednesday and called the hotel to cancel the reservation. They notified us... More

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Windermere, Florida
Reviewer
3 reviews 3 reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 27, 2012 via mobile

Stayed here years ago when it first opened, what a difference a few years makes. Rooms have dirty covers, only two worn pillows come with each bed. Linens are rough and old. Sinks are cracked, bathrooms are covered in mold, pc/printer in lobby broke. Lobby smells like athletic shoes and needs to be cleaned. Grounds are just as bad-overgrown and... More

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BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

I am sorry to hear that you did not have a good experience at the hotel. We certainly address the issues you have mentioned and speak with the staff and the land scape contractors. More

Belvidere, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 27, 2012

Looking for a good hotel? Let me tell you where NOT to stay…the Comfort Inn, Hackettstown or Days Inn, Budd Lake. Over a year ago, I reserved a block rooms at Comfort Inn in Hackettstown for 9/23 for wedding guests. On Friday, less than 24 hours before arrival, guests were called and told they were moved to the Days Inn,... More

Was this review helpful? Yes 2
BigBadBhav, Manager at Comfort Inn Hackettstown, responded to this review

Hello I am sorry that your guests were moved to another hotel. We have done all we can with the one night comped room for each guest and the Goodie bag with the apology letter. We also did adhere to the Choice Hotels Walking Policy. Again we are deeply sorry for the inconvenience. Thank you More

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Additional Information about Comfort Inn Hackettstown

Address: 1925 Route 57 West, Hackettstown, NJ 07840
Phone Number:
Location: United States > New Jersey > Hackettstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Hackettstown 2.5*
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Also Known As:
Comfort Inn Hackettstown Hotel Hackettstown
Hackettstown Comfort Inn

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Inn of Hackettstown. The Comfort Inn hotel is the perfect place to stay for guests traveling on business or for pleasure. Our staff is committed to providing a great lodging experience at an affordable price. Our beautifully furnished rooms offer a relaxing environment; featuring refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and cable television with HBO. All suites have separate sitting areas with sofa sleepers or in room whirlpool tub. ... more   less 
Number of rooms
44

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