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Quality Inn Gloucester City

2.0 of 5
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1200 Crescent Boulevard, Gloucester City, NJ 08030
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Quality Inn Gloucester City
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92 reviews from our community

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    18
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    46
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Syracuse, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Right off the highway. Check in was easy, the guys at the desk were friendly. The room was clean there was a fridge and mic. Windows open on the 2nd floor which is a plus for me. Bed kinda low to the ground and hard. Breakfast was basic, breakfast girl not to friendly but not rude. Overall decent place. Under... More 

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Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey. Please know that your feedback is extremely valuable to us and it will be addressed immediately. Feedback such as yours assists us in improving our service and property on a daily basis. It is our hope that you will give us another opportunity to serve... More 

Hamden, CT
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 14, 2014

We stayed here for the night while in town to attend the Giants vs. Eagles game at Lincoln Financial field. We chose this hotel because it was close to the stadium and reasonably priced. The room was clean and had a bed with a working TV, a hot shower, and working heat so it served the purpose after coming from... More 

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Fort Collins, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 10, 2014

We stayed here to reduce our overall costs for our American history tour of the old city part of Philadelphia. The room was functional and clean and the included breakfast was worth the trouble (but barely -- a little day-to-day variety would have helped). The property looked to be in need of some repair and TLC. We don't regret staying... More 

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Barrie, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 16, 2014

Our stay at this establishment started out with an argument at the front desk over smoking vs non-smoking rooms. We booked non-smoking - they gave us smoking. When I asked for a room change I was told because I booked through an agency - they were not required to honour my request for a non-smoking room. The man at the... More 

Was this review helpful? Yes 2
North Stonington, Connecticut
1 review
3 of 5 stars Reviewed August 27, 2014

If you are looking for a luxury 5 star hotel, then this is not for you. If you are looking for a reasonably priced room then it is fine. Our king sized bed was comfortable, the room was clean, the television worked fine, the shower was hot and the towels were clean. The coffee was good, we all chose to... More 

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Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More 

Highlands, New Jersey
Top Contributor
231 reviews 231 reviews
58 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed July 25, 2014

It was midnight and I previously booked a hotel one mile down the street. I actually stopped at Quality inn, inquired about the rates, then went to my reserved room. These days I don't commit without looking at the room. While the room was fine, I spotted a young girl in a red mini dress going from room to room.... More 

Was this review helpful? Yes
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Rashmi Shah... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 27, 2014

Pros: - staff was nice - there's a pool - good free wifi Cons: - place looks like a murder scene - sink faucet made a crazy loud noise when i turned it on - place is run down - local area is awful - breakfast not good - bugs - door has a 1" gap in it and lock... More 

Was this review helpful? Yes 1
Qualitynj723, Front Office Manager at Quality Inn Gloucester City, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2014

This inn is older, but was built to be a first rate hotel. Unfortunately, it has fallen into the hands of ownership that has sucked the value from it while skimping on maintenance and cleanliness. I am including pictures. Perhaps the most upsetting thing was the stained seat/luggage rack. The Upholstery had a coffee stain that looked quite old suggesting... More 

Was this review helpful? Yes 1
Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 4, 2014

This has to be one of the worst places I've ever stayed. I typical don't stay in motels, but my flights were cancelled out of Philadelphia and hotels all over town were booked, this was the only available place at the last minute. I trusted that it would be clean because it was a Quality Inn, part of the Comfort... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 30, 2014

I booked this disgusting place during the week-end of the penn relays. Checked in, went up to room 263, opened the door and a strong oder of mildew and urine met me face to face! I closed the door and left. This place should be investigated by New Jersey health inspectors immediately!!! Unfortunately, I couldn't get a room in Philly... More 

Was this review helpful? Yes 3
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