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Holiday Inn Fort Lee

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2339 Route 4 East, Fort Lee, NJ 07024
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Holiday Inn Fort Lee
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Holiday Inn Fort Lee
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142 reviews from our community

Traveler rating
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    54
    39
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    13
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32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I traveled to NYC with my daughter and we drove from Nova Scotia. We've stayed at this hotel before and it's consistent. Breakfast is delicious in the restaurant and the service is excellent. We stay at this Holiday Inn because it's at the foot of the George Washington Bridge and has free parking out front. It's so much easier if... More 

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Raquette Lake
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well appointed for any New York based trip. Nice hotel, comfortable beds clean room and very friendly staff. Ate in the Bar/ Restaurant, both had burgers and a very good buffet breakfast. Absolutely no complaints!

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Again, It is our daily endeavor to make sure that every guest stay is as close to perfect as we can get! Guest feedback is extremely important for it is the one true measure of how we are doing with respect to our guests and how satisfied they are with their stay at Holiday Inn Fort Lee. Leslie M. Thank... More 

Scotia, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

All staff we encountered were very nice. Only stayed one night, good place to stay for a quick trip to NYC (attended ball game). Hotel and room was clean, some places seemed to show a little use (crack in BR tile, paint on BR door peeling). We were given a room facing the back of the hotel (not facing road),... More 

Was this review helpful? Yes 2
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We most certainly appreciate your patronage Joyce r! and thank you very much for your feedback. Guest feedback is how we improve on guest satisfaction. Thank you for staying with us. Duane H More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2015

I checked in for two night the first night i wasnt satisfied with the room too small and the bed was uncomfortable i asked to be switched to another room and they said they were sold out which they were not the bartender started hitting on my husband when i stepped out to smoke a cigarette the security is a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Fort Lee, responded to this review

Dear fanny g, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and comfortable environment. We take comments such as... More 

Travelers are raving about these Fort Lee hotels

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 31, 2015

I would like to thank the people at the front desk especially Laura and Jonathan. They worked really hard to make sure I had a wonderful stay. I would like to thank Marc for doing a fine job in security and keeping the place safe. My room was very clean and very comfortable and I love the variety of pillows... More 

Was this review helpful? Yes 1
Weedsport, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 19, 2015

We were heading to NYC for a cruise. Had a reservation about an hour away but due to weather we decided to stay closer to port. Picked the Holiday Inn in Ft. Lee, NJ because of its proximity to the GW BRidge. Got lost finding hotel because it was dark and street signs are nonexistent. After stopping for directions found... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Sandra K, your feedback has been heard, we have been looking into this issue. We apologize for any inconvenience. The hotel greatly appreciates your comments. Duane H More 

Miami
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2015

The only reason I made the reservation to this hotel so because I was told about a complimentary shuttle to the NY Presbyterian Hospital. However soon after making the reservation they informed me that I will have to pay for the shuttle service. The reservation was non-refundable so I was stuck with them. No free breakfast, non-functional wifi service. Front... More 

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your patronage Parvus12! We do offer complimentary shuttle service to and from Columbia/NY Presbyterian Hospital if you book the Columbia/NY Presbyterian Hospital package and inclusive with that package is shuttle service. We also offer complimentary shuttle service locally within a 3 mile radius. Guests of the Holiday Inn Fort Lee that wish to travel into Manhattan via the... More 

Swampscott, Massachusetts
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 22, 2014

We stayed overnight at the Holiday Inn in Fort Lee, NJ on the way to Washington DC from Boston. It was not inexpensive, costing around $175 including tax. It felt like a hotel in the $50 - $75 range. The bathroom was tiny and the shower curtain and tub splashed a lot of water onto the floor. The shower head... More 

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Well Judy and Fred we apologize for not meeting our daily goal of total guest satisfaction with your stay! Unfortunately we are a full service hotel and breakfast is not complimentary, however, we do have breakfast packages available. We are taking a look at the issues that you have describe and we will make changes as needed. Thank you Judy... More 

Whitman, Massachusetts
Top Contributor
77 reviews 77 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 2, 2014

As far as hotels in this Fort Lee NJ area there are too few as it needs more to choose from. As a HI member I always try the chain first and although this site has had it's share of ups and downs the staff is a positive, the food is acceptable and the stay in the room is also... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your feedback EBJ400! Our journey for improvement is on going and never ending! Thank you EBJ400. Duane H. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

Despite having visual proof, bites & bringing several of the bugs to the front desk (per management's request) hotel refused to acknowledge issue and refund money. Hotel reluctantly made alternate accommodation arrangements and not willing to cover costs. Will NEVER stay at another Holiday Inn. Still have yet to receive refund.

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Again, we would like to apologize for any inconvenience that Joanne K may have experienced with us here at the Holiday Inn Fort Lee! it's truly unfortunate. When such a claim arises It is our duty and responsibility to investigate, with diligence. An Issue like this is not fabricated at the hotel level, they're brought in via luggage and other... More 

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