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Holiday Inn Fort Lee

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2339 Route 4 East, Fort Lee, NJ 07024
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Holiday Inn Fort Lee
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Holiday Inn Fort Lee
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139 reviews from our community

Traveler rating
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    39
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    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I checked in for two night the first night i wasnt satisfied with the room too small and the bed was uncomfortable i asked to be switched to another room and they said they were sold out which they were not the bartender started hitting on my husband when i stepped out to smoke a cigarette the security is a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fort Lee, responded to this review

Dear fanny g, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and comfortable environment. We take comments such as... More 

Washington DC, District of Columbia
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to thank the people at the front desk especially Laura and Jonathan. They worked really hard to make sure I had a wonderful stay. I would like to thank Marc for doing a fine job in security and keeping the place safe. My room was very clean and very comfortable and I love the variety of pillows... More 

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Weedsport, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 19, 2015

We were heading to NYC for a cruise. Had a reservation about an hour away but due to weather we decided to stay closer to port. Picked the Holiday Inn in Ft. Lee, NJ because of its proximity to the GW BRidge. Got lost finding hotel because it was dark and street signs are nonexistent. After stopping for directions found... More 

Was this review helpful? Yes
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Sandra K, your feedback has been heard, we have been looking into this issue. We apologize for any inconvenience. The hotel greatly appreciates your comments. Duane H More 

Miami
1 review
1 of 5 stars Reviewed January 17, 2015

The only reason I made the reservation to this hotel so because I was told about a complimentary shuttle to the NY Presbyterian Hospital. However soon after making the reservation they informed me that I will have to pay for the shuttle service. The reservation was non-refundable so I was stuck with them. No free breakfast, non-functional wifi service. Front... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your patronage Parvus12! We do offer complimentary shuttle service to and from Columbia/NY Presbyterian Hospital if you book the Columbia/NY Presbyterian Hospital package and inclusive with that package is shuttle service. We also offer complimentary shuttle service locally within a 3 mile radius. Guests of the Holiday Inn Fort Lee that wish to travel into Manhattan via the... More 

Swampscott, Massachusetts
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 22, 2014

We stayed overnight at the Holiday Inn in Fort Lee, NJ on the way to Washington DC from Boston. It was not inexpensive, costing around $175 including tax. It felt like a hotel in the $50 - $75 range. The bathroom was tiny and the shower curtain and tub splashed a lot of water onto the floor. The shower head... More 

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Well Judy and Fred we apologize for not meeting our daily goal of total guest satisfaction with your stay! Unfortunately we are a full service hotel and breakfast is not complimentary, however, we do have breakfast packages available. We are taking a look at the issues that you have describe and we will make changes as needed. Thank you Judy... More 

Whitman, Massachusetts
Top Contributor
75 reviews 75 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 2, 2014

As far as hotels in this Fort Lee NJ area there are too few as it needs more to choose from. As a HI member I always try the chain first and although this site has had it's share of ups and downs the staff is a positive, the food is acceptable and the stay in the room is also... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your feedback EBJ400! Our journey for improvement is on going and never ending! Thank you EBJ400. Duane H. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

Despite having visual proof, bites & bringing several of the bugs to the front desk (per management's request) hotel refused to acknowledge issue and refund money. Hotel reluctantly made alternate accommodation arrangements and not willing to cover costs. Will NEVER stay at another Holiday Inn. Still have yet to receive refund.

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Again, we would like to apologize for any inconvenience that Joanne K may have experienced with us here at the Holiday Inn Fort Lee! it's truly unfortunate. When such a claim arises It is our duty and responsibility to investigate, with diligence. An Issue like this is not fabricated at the hotel level, they're brought in via luggage and other... More 

Beavercreek, Ohio
Top Contributor
74 reviews 74 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 16, 2014

Nice hotel. Rooms in good shape, seem fairly new. 6 stories all together. Rooms hid sound well. Had a burger in the restaurant which was good, under cooked from my request, but they made it right and threw in a free beer. Got in after dark so the restaurant was convenient and kept us from having to drive around and... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate the candor RunOhio. We do our best daily to make every guest stay an enjoyable one. But we still anticipate another visit from ya! Lol. Thanks again RunOhio. Duane H More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

The accommodations were about what you'd expect from a Holiday Inn - nothing fancy. The room was large enough and the bed comfortable. But the heating system was so loud that it kept me awake. Other problems I experienced: There was toothpaste on the bathroom wall near the sink. The shower control was very difficult to adjust the temperature because... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Let me apologize on the behalf of the hotel for not meeting your expectations srfsde! we do our best daily not to "drop the ball" We thank you for your patronage Srfsde! Duane H More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2014

After 2 years comming back to this hotel nothing changed. Staff very frendly, offered free breakfast, free Wi-fi. Conection to down town Ny easy, bus to metro station looks like easiest solution. Would stay here again, great people.

Was this review helpful? Yes
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Consistency is a key factory in the Hospitality Industry, as well as many other industries. It is what sets you apart from the competition. Ales M., Know that Holiday Inn is appreciative of your continued patronage of our hotel. Thank you. Duane H More 

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