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Holiday Inn Fort Lee

3.0 of 5 2339 Route 4 East, Fort Lee, NJ 07024
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Holiday Inn Fort Lee
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Holiday Inn Fort Lee
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136 reviews from our community

Traveler rating
    19
    51
    38
    16
    12
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39
29
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34
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Miami
1 review
1 of 5 stars Reviewed 2 weeks ago

The only reason I made the reservation to this hotel so because I was told about a complimentary shuttle to the NY Presbyterian Hospital. However soon after making the reservation they informed me that I will have to pay for the shuttle service. The reservation was non-refundable so I was stuck with them. No free breakfast, non-functional wifi service. Front... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your patronage Parvus12! We do offer complimentary shuttle service to and from Columbia/NY Presbyterian Hospital if you book the Columbia/NY Presbyterian Hospital package and inclusive with that package is shuttle service. We also offer complimentary shuttle service locally within a 3 mile radius. Guests of the Holiday Inn Fort Lee that wish to travel into Manhattan via the... More 

Swampscott, Massachusetts
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 22, 2014

We stayed overnight at the Holiday Inn in Fort Lee, NJ on the way to Washington DC from Boston. It was not inexpensive, costing around $175 including tax. It felt like a hotel in the $50 - $75 range. The bathroom was tiny and the shower curtain and tub splashed a lot of water onto the floor. The shower head... More 

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Well Judy and Fred we apologize for not meeting our daily goal of total guest satisfaction with your stay! Unfortunately we are a full service hotel and breakfast is not complimentary, however, we do have breakfast packages available. We are taking a look at the issues that you have describe and we will make changes as needed. Thank you Judy... More 

Whitman, Massachusetts
Top Contributor
72 reviews 72 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2014

As far as hotels in this Fort Lee NJ area there are too few as it needs more to choose from. As a HI member I always try the chain first and although this site has had it's share of ups and downs the staff is a positive, the food is acceptable and the stay in the room is also... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate your feedback EBJ400! Our journey for improvement is on going and never ending! Thank you EBJ400. Duane H. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

Despite having visual proof, bites & bringing several of the bugs to the front desk (per management's request) hotel refused to acknowledge issue and refund money. Hotel reluctantly made alternate accommodation arrangements and not willing to cover costs. Will NEVER stay at another Holiday Inn. Still have yet to receive refund.

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Again, we would like to apologize for any inconvenience that Joanne K may have experienced with us here at the Holiday Inn Fort Lee! it's truly unfortunate. When such a claim arises It is our duty and responsibility to investigate, with diligence. An Issue like this is not fabricated at the hotel level, they're brought in via luggage and other... More 

Beavercreek, Ohio
Top Contributor
65 reviews 65 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 16, 2014

Nice hotel. Rooms in good shape, seem fairly new. 6 stories all together. Rooms hid sound well. Had a burger in the restaurant which was good, under cooked from my request, but they made it right and threw in a free beer. Got in after dark so the restaurant was convenient and kept us from having to drive around and... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We appreciate the candor RunOhio. We do our best daily to make every guest stay an enjoyable one. But we still anticipate another visit from ya! Lol. Thanks again RunOhio. Duane H More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

The accommodations were about what you'd expect from a Holiday Inn - nothing fancy. The room was large enough and the bed comfortable. But the heating system was so loud that it kept me awake. Other problems I experienced: There was toothpaste on the bathroom wall near the sink. The shower control was very difficult to adjust the temperature because... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Let me apologize on the behalf of the hotel for not meeting your expectations srfsde! we do our best daily not to "drop the ball" We thank you for your patronage Srfsde! Duane H More 

Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 1, 2014

After 2 years comming back to this hotel nothing changed. Staff very frendly, offered free breakfast, free Wi-fi. Conection to down town Ny easy, bus to metro station looks like easiest solution. Would stay here again, great people.

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Consistency is a key factory in the Hospitality Industry, as well as many other industries. It is what sets you apart from the competition. Ales M., Know that Holiday Inn is appreciative of your continued patronage of our hotel. Thank you. Duane H More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 5, 2014

I never write reviews but the Holiday Inn Fort Lee deserves one. I drove up to New York from Boston on Friday - I was suppose to stay at the Ramada in Yonkers. When I got to my room at the Ramada I was disgusted. Stains on the walls, door and furniture. Immediately I jumped online and found a room... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We thank you for your review of the Holiday Inn Fort Lee Mr. B. It is always great to get feedback from our valued guests. It is because of our guests that we are able to see with "20/20" vision the areas that we need to pay more attention to. We strive for total guest satisfaction on a daily basis,... More 

1 review
4 of 5 stars Reviewed August 31, 2014

I had the opportunity to stay at your hotel with my mother and niece. We were attending a Yankees game. The hotel was clean and neat. The front desk personnel was thoughtful and courteous. The rooms were spacious and clean. The bathrooms do need some work though. The food in the restaurant was good. I did take advantage of the... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Thanks for the feedback Paula Son! we need to here from everyone! It is integral to our business that feedback such as yours and others keep rolling in because it is "your eyes" that see what we cannot! We appreciate you taking the time and offering your thoughts on our property. Duane H More 

Plano, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014

This place is great if your need 1 night or 12. Rooms are comfortable, and have some space to move around. My room had a microwave and mini fridge. Front desk staff is awesome! Any issue I had was taken care of very quickly. The only thing that I didnt like was the food in the restaurant.

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Additional Information about Holiday Inn Fort Lee

Address: 2339 Route 4 East, Fort Lee, NJ 07024
Phone Number:
Location: United States > New Jersey > Fort Lee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Fort Lee 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn Fort Lee Hotel Fort Lee
Fort Lee Holiday Inn

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