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Holiday Inn Fort Lee

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2339 Route 4 East, Fort Lee, NJ 07024
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Holiday Inn Fort Lee
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ottawa, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was ok, we didn't have too much of a choice as it was a soccer tournament hotel selection. Was ok seemed that something was amiss every day, room was not cleaned until 430pm on first day, returning from tourney I needed bathroom and daughter needed shower arrived at room and cleaning had just started. Manager gave us a... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We apologize for any difficulties Kate T, it would appear that we fell short in some areas. We would certainly like a chance at redemption. In any case, we appreciate the follow up feedback on your stay, we will focus on these areas that you have pointed out. Thanks again. Duane H More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel room itself was clean. However, if you're going to visit Manhattan while you stay at this hotel... re-think your options. The hotel provides a shuttle service from 6 am to 10 pm from the hotel to the city (then you take a subway from this area into Manhattan). You must book the shuttle in advance, and our group... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

It is always upsetting to us when we hear that a guest did not particular care for their stay at the Holiday Inn Fort Lee GWB. Our shuttle, for a fee, will take our guests across the bridge into Manhattan, once in Manhattan, the subway is at your disposal, for the most efficient mode of transportation in Manhattan. The A... More 

1 review
3 of 5 stars Reviewed 1 week ago

I enjoyed the bar area and the food was delicious. The front desk agents could have been a lot friendlier. They, a guy and a girl, had cold personalities when I asked them about the area and advice on the best way to get into the city. Also, the female bartender had a cold personality when she served us drinks.... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

travelguy8612, we strive every day to make our guests' stay a pleasurable experience, I apologize for falling short on your stay with us. We will keep your feedback in mind when having our next staff meeting. Duane H More 

Cordoba, México
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room and facilities were excellent.. I can really recommend the location but instead of this there were bad attitude of femenine personnel... The masculine guys were awesome and helpfull... the girl instead was really in a bad mood (Front Desk)

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Viajerito69 thank you very much for choosing Holiday Inn GWB, your patronage and feedback is important and appreciated. We will certainly look into your concerns Viajerito69 with due diligence! Thanks again. Duane H More 

Gainesville, Georgia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly, allowing us to store our two bicycles overnight with no charge. The rooms are large and clean, with a fridge but no microwave. There is a small gym and a pool. There is no free breakfast, as they offer a full service restaurant. We enjoyed out short stay. It is convenient to the GW Bridge... More 

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Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Glad to be of assistance Shari L! We try to accommodate all of our guests' needs! Thank you for the feedback Shari L. Duane H More 

La Jolla, California
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Close to George Washington Bridge, the very clean and quiet lodging has modest talents and is a good value for families. Parking very safe, pleasant morning self-serve restaurant, simple fitness room, and gentle staff. Pool looks quite nice but opens later on in the day, alas.

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Cary
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 20, 2015

First of all, I will say the rooms are nice. However, that's about the only good thing I can say, besides it being a much cheaper alternative to staying in NYC. The person at the front desk was rude and acted like she didn't want to help us. We just wanted to drop off our bags so we could visit... More 

Was this review helpful? Yes 2
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

Thank you for your candid review Brittany H. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Travelers are raving about these Fort Lee hotels

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 29, 2015 via mobile

do t stay here the staff is very rude the bartender was trying to hit on my husband the security guard has a nasty additive over priced the room is outdated out not worth the price loud guest staying at the hotel walls are paper thin dirty tub and sink will not recommend there's are much better hotels in the... More 

Was this review helpful? Yes 1
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We are disappointed when any of our guests are dissatisfied with their stay with us, we pride ourselves on having the most up-to-date rooms in the area, for instance, it is a standard here at Holiday Inn Fort Lee to have microwaves,refrigerators and flat screens in our guest rooms, our guests love our comfortable beds. We recently completed a multi-million... More 

Guatemala
1 review
1 of 5 stars Reviewed May 27, 2015 via mobile

This hotel has a decent appearance and cleanliness but they practically stole from me. Beware!! I stayed here with my family one night. We woke up very early and did some errands and came back before checkout time to pick up a few things before leaving. To our surprise, we arrived to find that the room had already been cleared... More 

Was this review helpful? Yes
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

We apologize for any inconvenience Santanany, A room will be serviced if a room is due to checkout that day, and there is no luggage in the room and has been verified with the front desk that the guest does not have a second reservation for that day's arrival. It is then presumed vacant and the guest has checked out... More 

Missouri
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 27, 2015

Just returned from a trip to NYC. Duane Hunter and his staff could not have been more friendly and helpful. Being from "flyover" country, we sometimes stereotype anyone from Jersey or New York as being brusque and short-tempered. The entire staff at this hotel proved that stereotype wrong!!!

Was this review helpful? Yes
Duane H, Manager at Holiday Inn Fort Lee, responded to this review

As always, guest feedback is appreciated and necessary, if we don't know what are guests' are thinking then that will certainly interfere with our on going improvement process! It was our pleasure to serve you UncommonSmith, and again, it is always good to know that our guests' are experiencing total guest satisfaction as our valued guests deserve! Thank you very... More 

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