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All 5 Fairfield hotels

Crowne Plaza Hotel Fairfield

3.5 of 5 Hotel   |   690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
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Ranked #3 of 5 Hotels in Fairfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PermaJetLag Newport Beach, California
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180 reviews from our community

Traveler rating
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    58
    36
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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Newport Beach, California
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was having trouble finding a hotel close to a client meeting in Fairfield and was provided this hotel as an alternative. I was a bit concerned as this is not a chain I normally use for business trips. I was pleasantly surprised and would recommend this hotel for any business traveler looking for something in this area. Most notably,... More

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SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking time to share your comments about your recent stay at the Crowne Plaza Fairfield. We are happy that you have found us and that we exceeded your expectations. WE hope that you will stay with us again during your next business trip to the area. Have a wonderful day. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi, I stayed here when visiting some friends in the NJ suburbs. This hotel was great, big and spacious and very relaxing. I got a suite so this could just be my experience but the place felt relaxing. Although there's nothing really to do around the hotel make sure you have friends with cars or you have a car yourself... More

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SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts about your recent visit to the Crowne Plaza Fairfield. We look forward to your next visit to the area. We are happy that you enjoyed the suite and the atmosphere of the property. We hope you will return soon, have a great day. More

New York City, New York
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is very courteous and make me feel like my business is valued. The location of the hotel is good and the Breakfast they provide is a definite plus. Clean, neat, excellent service. Convenient location to restaurants and shopping. Quiet surrounding community. Easy to access from all areas.

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts about our property and team. We a very pleased that you continue to stay with us at the Crowne Plaza Fairfield while in the area. We do our best to make all guest experiences memorable, and look forward to your next visit. Have an excellent day. More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

We recently spend 4 nights at the Crowne Plaza in Fairfield New Jersey, to celebrate the wedding of our son and now daughter-in-law. I have to say that the staff and this hotel exceeded every expectation my husband and I had. Timothy, who checked us in, went out of his way to reassure us that our entire wedding party and... More

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

We thank you greatly for sharing your experience about your recent stay at the Crowne Plaza Fairfield. Our team is what sets us apart from other hotels. They take enormous pride in making the stay of every guest memorable. We will be recognizing the team members that you mentions, they have proven that they know and understand the service we... More

New York City, New York
1 review
3 of 5 stars Reviewed August 7, 2014

The hotel is gorgeous and the facilities are very nice. Dinner was fantastic and not overly priced (I used the Restaurant.com coupon that another patron mentioned and saved $15.) Service was a tad bit slow though. Everyone was very friendly. Would've liked an appetizer section though. Something to split easily. Had a "small plates" section but just wasn't what I'd... More

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for staying with us during your recent trip to the area. We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield and were able to enjoy our pool and restaurant. We take the comments of all of our guests very seriously. We will be discussing them in our next management meeting. We hope that... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

Good place to stay. Check in was pleasant and the rates were great. We ate in the restaurant one night and the cowboy steak was perfect. Pool and gym were clean. One downside room AC was a little noises. Will be staying here again next year when in town

Was this review helpful? Yes
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield while here for your event. We appreciate you taking the time to share you comments. We look forward to you coming back again next year. Have an excellent day. More

Greer, South Carolina
Top Contributor
112 reviews 112 reviews
65 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed June 25, 2014

When we checked in, we were told we didn't get breakfast tickets since we'd booked via a third party website. When we told the desk clerk we were told otherwise, he gladly gave us the tickets for free and just asked us to take it up with the booking company. (And the buffet was good, too.) The room was very... More

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SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts and comments about your recent stay at the Crowne Plaza Fairfield. We are very pleased that you enjoyed our buffet and had a pleasant night sleep. We hope that you will choose to stay with us again in the future. Have a wonderful day. More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

We had a bad experience with reservations made through Booking.com. That's another story... But, because of this we got to experience front desk customer service at 2 hotels and compare them back to back. The Embassy Suites in Parsippany did not have our reservation and we completely understand that they were sold out and could not accommodate us. However, the... More

Was this review helpful? Yes 2
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

We are happy that even though your travel started out with some confusion that our team was able to accommodate your needs. We know that the most valuable amenity that we offer our guests is our staff. They take great pride in making sure all of our guests are comfortable and have the best stay possible. I will make sure... More

Vienna, Austria
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2014

Nice , clean hotel with very good restaurant! Helpful and pleasant staff. Very good organised Hotel Shuttle bus bringing you to companies in the surrounding - only negative - very noisy aircondition (and if you switch of yours you will get the noise out of the neigbourroom)

Was this review helpful? Yes 1
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts with us. We take the comments of all of our guests very seriously. We will be discussing them in our next management meeting. We hope that the next time you visit you will have more time to enjoy your suite and the surrounding area. Have a excellent day. More

Riga, Latvia
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 14, 2014

I liked the hotel, but it is located in the outskirts of New York, yet it has a big shopping mall (Willowbrooks) close by and quite a big choice of dining places. If you want to go to NYC you will have to get to Willowbrooks and catch bus 193 or 194 which costs 15 USD for a return ticket.... More

Was this review helpful? Yes
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your comments. We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield and were able to enjoy our local shopping and dining options. We hope that you will consider us for your next visit to the area. Have a beautiful day. More

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Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
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Also Known As:
Crowne Plaza Fairfield

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