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All 5 Fairfield hotels

Crowne Plaza Hotel Fairfield

3.5 of 5 Hotel   |   690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
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67%
Ranked #3 of 5 hotels in Fairfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jean K Minneapolis, Minnesota
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spend 4 nights at the Crowne Plaza in Fairfield New Jersey, to celebrate the wedding of our son and now daughter-in-law. I have to say that the staff and this hotel exceeded every expectation my husband and I had. Timothy, who checked us in, went out of his way to reassure us that our entire wedding party and... More

Was this review helpful? Yes
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

We thank you greatly for sharing your experience about your recent stay at the Crowne Plaza Fairfield. Our team is what sets us apart from other hotels. They take enormous pride in making the stay of every guest memorable. We will be recognizing the team members that you mentions, they have proven that they know and understand the service we... More

New York City, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is gorgeous and the facilities are very nice. Dinner was fantastic and not overly priced (I used the Restaurant.com coupon that another patron mentioned and saved $15.) Service was a tad bit slow though. Everyone was very friendly. Would've liked an appetizer section though. Something to split easily. Had a "small plates" section but just wasn't what I'd... More

Was this review helpful? Yes
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for staying with us during your recent trip to the area. We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield and were able to enjoy our pool and restaurant. We take the comments of all of our guests very seriously. We will be discussing them in our next management meeting. We hope that... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

Good place to stay. Check in was pleasant and the rates were great. We ate in the restaurant one night and the cowboy steak was perfect. Pool and gym were clean. One downside room AC was a little noises. Will be staying here again next year when in town

Was this review helpful? Yes
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield while here for your event. We appreciate you taking the time to share you comments. We look forward to you coming back again next year. Have an excellent day. More

Greer, South Carolina
Top Contributor
112 reviews 112 reviews
66 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed June 25, 2014

When we checked in, we were told we didn't get breakfast tickets since we'd booked via a third party website. When we told the desk clerk we were told otherwise, he gladly gave us the tickets for free and just asked us to take it up with the booking company. (And the buffet was good, too.) The room was very... More

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SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts and comments about your recent stay at the Crowne Plaza Fairfield. We are very pleased that you enjoyed our buffet and had a pleasant night sleep. We hope that you will choose to stay with us again in the future. Have a wonderful day. More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

We had a bad experience with reservations made through Booking.com. That's another story... But, because of this we got to experience front desk customer service at 2 hotels and compare them back to back. The Embassy Suites in Parsippany did not have our reservation and we completely understand that they were sold out and could not accommodate us. However, the... More

Was this review helpful? Yes 2
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

We are happy that even though your travel started out with some confusion that our team was able to accommodate your needs. We know that the most valuable amenity that we offer our guests is our staff. They take great pride in making sure all of our guests are comfortable and have the best stay possible. I will make sure... More

Vienna, Austria
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014

Nice , clean hotel with very good restaurant! Helpful and pleasant staff. Very good organised Hotel Shuttle bus bringing you to companies in the surrounding - only negative - very noisy aircondition (and if you switch of yours you will get the noise out of the neigbourroom)

Was this review helpful? Yes 1
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your thoughts with us. We take the comments of all of our guests very seriously. We will be discussing them in our next management meeting. We hope that the next time you visit you will have more time to enjoy your suite and the surrounding area. Have a excellent day. More

Riga, Latvia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 14, 2014

I liked the hotel, but it is located in the outskirts of New York, yet it has a big shopping mall (Willowbrooks) close by and quite a big choice of dining places. If you want to go to NYC you will have to get to Willowbrooks and catch bus 193 or 194 which costs 15 USD for a return ticket.... More

Was this review helpful? Yes
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your comments. We are very pleased that you enjoyed your stay at the Crowne Plaza Fairfield and were able to enjoy our local shopping and dining options. We hope that you will consider us for your next visit to the area. Have a beautiful day. More

Ponte Vedra Beach, Florida
1 review
5 of 5 stars Reviewed June 8, 2014

This hotel is great . The service was wonderful. The food at the restaurant was very good. Best of we loved the bar & the lobby. I would recommend this hotel to any family or even for business. Overall Outstanding value!

Was this review helpful? Yes
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear: Valued Guest Thank you for contacting the Crowne Plaza Fairfield, it's a pleasure to hear that you had a wonderful stay in our hotel. I hope that you come back and stay with us again when you and your family are in our area. I will make sure I share this wonderful comment with the hotel staff. Thank you... More

Ashburnham, Massachusetts, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014

The outside is deceiving....the rooms are really nicely remodeled, except for the 20 year old cordless phones in the room. The real drawback is that there is no soundproofing between rooms.I got to listen to the History Channel beginning around 12:30am. It was as if I had the tv on in my room. I even turned on the a/c fan... More

Was this review helpful? Yes
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear: Valued Guest Thank you for contacting the Crowne Plaza Fairfield, I would like to sincerely apologize for your stay. I will make sure I share this with the hotel management, it's not the type of service we provide at the Crowne Plaza. Thank you once again for your comment. Silvia Velazquez Front office Manager More

Dublin, Ohio
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

My first experience with a Crowne Plaza and I could not have been more surprised! Nice amenities inside the room and a fairly decent room-service menu. Perfect when you don't feel like venturing out after a long day of travel and work! I would recommend this hotel to anyone looking for an attractive option in New Jersey!

Was this review helpful? Yes
SilviaV445, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for being our guest. We are very happy that you enjoyed your stay at the Crowne Plaza Fairfield. We hope that the next time you are in the area for business that you will find your way back to stay with us again. Have a great day. More

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Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
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Also Known As:
Crowne Plaza Fairfield

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 
Number of rooms
204

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Fairfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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