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All 5 Fairfield hotels

Crowne Plaza Hotel Fairfield

3.5 of 5 Hotel   |   690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
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Crowne Plaza Hotel Fairfield
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Ranked #3 of 5 hotels in Fairfield
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163 people have reviewed this hotel

Traveler rating
    56
    49
    34
    11
    13
See reviews for
36
18
11
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I found no disappointment in this hotel! The rooms were immaculate, bed was very comfortable and the TV/cable services were more than up to par. I ordered room service and my order was up in less than ten minutes. The staff was courteous and everyone went out of their way to please the guest! The rooms were nicely appointed. I... More

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed March 13, 2014

I Used a third party booking service to book this hotel and what usually happens when you check in after using those services is you are treated like garbage. Here, I was treated like a loyal, appreciated guest, was offered a bottle of water at check in and when I asked if I was in a King room they did... More

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Mercerman89, I would like to thank you for taking the time to write about our property. I am glad we were able to accomodate you and made you feel comfortable during your stay. Hope to see you soon in the near furture. More

Fairfield, nj
1 review
3 of 5 stars Reviewed March 5, 2014 via mobile

Check in went fine, staff was pleasant, lobby and room were clean. I read other reviews on here about the heater/air conditioner being noisy and thought 'how bad could it be?' The heater kept me up all night and even with it running, the room was still a stuffy, uneven temperature.

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear Valued Guest, Thank you for writing your review. It is unfortunate that you have been inconvenienced by our HVAC Unit. Your comments will be shared with our Chief of Engineering to ensure that the room you have stayed in is inspected for noise. Thank you again for sharing your review with us and we hope to serve you in... More

Galena, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 13, 2014

The nicest thing I can say is that the upgraded room was nice and clean...but service is what counts. The front desk clerk, gave me keys that did not work and when I walked back, never apologized and even made it seem like it was my fault. The snow emergency in this town caused me to stay at the hotel... More

Was this review helpful? Yes 1
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear: Valued Guest Thank you for contacting the Crowne Plaza Fairfield, our hotel appreciates your feed back. We truly apologize on behalf of our entire team about your impression of our service in our Chives restaurant. Our hotel has an amazing reputation since 1983 and we truly pride ourself''s in our attention to detail and fullfillment of our guest needs.... More

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2014

Nice and clean rooms, noisy airco though, good breakfast and reasonable quality restaurant (for a hotel). The choice in the restaurant is somewhat limited especially when you stay longer. Friendly staff. Convenient location.

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Naples, Florida
Top Contributor
78 reviews 78 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 20, 2014

I stayed here two nights for business, but could just as easily have stayed with family and felt just as comfortable. I was on the fifth floor in a larger suite like room that had a separate living area and bedroom area. Both were more than adequate size. Living area had a chair and couch with a desk, dresser, and... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

The staff at this Crowne Plaza is fabulous! They can't do any more for their guests compare to what they are doing and always have a smile. Their restaurant, Chives, has wonderful food with smiling and dedicated servers ; I was shocked! Excellent quality and always fresh. From the front desk to maintenance to the restaurant to housekeeping - a... More

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2013

The staff at this Crowne Plaza is fabulous! They can't do enough for their guests and always have a smile. Their restaurant, Chives, has wonderful food - I was shocked! Excellent quality and always fresh. From the front desk to maintenance to the restaurant to housekeeping - a terrific hotel. The rooms are a bit dated but very clean and... More

Was this review helpful? Yes 1
Daventry, United Kingdom
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 23, 2013

The rooms are large however I had very very poor internet access and had to change rooms a night into my stay. The next room I got was even larger and the internet (wifi) improved drastically. The decor is dated in my opinion, the website boasts a multimillion dollar revamp but I would say although clean, everything seems a throw... More

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SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear: Valued Guest Thank you for contacting the Crowne Plaza Fairfield, i am glad that we have meet your needs also it's always great to hear good positive feed back from a valued guest such as yourself. I will share this great comment with our hotel staff and management. Sincerly Silva velazquez More

Prague, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2013

I made the reservation about 7 months ago. They gave me smaller room (different that they confirmed) with broken window and told me, that they are completely full. I did not accept it. So they gave me room without broken window but still different (smaller) and offered me a sale 1 USD. Be sure to choose any other hotel. I... More

Was this review helpful? Yes
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear: Mr. Komarcz Thank you for contacting the Crowne Plaza Fairfield, The front office manager explained to guest that his reservation was guaranteed but not the room type.To satisfy you we upgraded you to a higher suite and discounted your rate. However we would like to thank you for staying at the Crowne Plaza Fairfield. Sincerely Silvia Velazquez Front office... More

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Additional Information about Crowne Plaza Hotel Fairfield

Also Known As:
Crowne Plaza Fairfield
Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 
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