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Crowne Plaza Newark Airport

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901 Spring Street, Elizabeth, NJ 07201
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Crowne Plaza Newark Airport
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Crowne Plaza Newark Airport
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273 reviews from our community

Traveler rating
    30
    108
    73
    35
    27
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58
42
27
101
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Palm Springs, California
Top Contributor
55 reviews 55 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

One always knows what to expect when staying at an IHG hotel...great sleep & good bar keep! Front desk help is fast & most efficient. As far as air[ort hotels go, this one offers the home comforts we like.

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New York City, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the Crowne Plaza Newark Airport "hotel" on 5/23 with a friend who was flying in from Iceland (to help her combat jet lag and ease back into EST). To give positive feedback where due. I will note that the room service was tasty and speedy, if somewhat overpriced (a pizza and salad totaled $33) and my face-to-face... More 

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a last minute booking for me as I was traveling to the NYC. The hotel was clean and the staff was friendly. I was a late arrival and they took good care of me. I would recommend this hotel if you need to stay near the airport.

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Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Toronto, Canada
Top Contributor
105 reviews 105 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm very upset at how front desk staff Peter and Jose treated myself and other customers. I was clear and concise with them about thier behavior and instead of apologizing, I was mocked and belittled. I felt is was 100% nessasry to alert the GM of this hotel Mrs. Monica Ceselkova however she didn't return my email or phone calls.... More 

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Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future. More 

Denville, New Jersey
Top Contributor
190 reviews 190 reviews
30 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very clean, modern hotel with good amenities. We stayed there when our flight was cancelled and they were very accommodating to all of us who were put up at this hotel. There is a shuttle service between the airport and hotel that is very convenient. Meals are just ok.

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Springboro, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I picked this hotel because it was near the airport and they advertised their airport shuttle service. Got there to find out that the other hotels near the airport also had airport shuttle services - they just don't advertise it! That having been said, I wish I had chosen one of the other hotels near the airport. The general set... More 

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good hotel for an overnight stay prior to a cruise. The room was clean and comfortable. We didn't hear any outside noise from the highway. The hotel is close to EWR and the hotel offers a free shuttle from the airport to the hotel, but not from the hotel to the cruise terminal. We didn't arrive to the hotel until... More 

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Newport News
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was comfortable and the staff was accommodating. The parking is expensive and the gift shop was not open often. The entrance from the highway is difficult to see and passing it will cause you a 20 minute trip around the airport to get back to it It was good for a place to rest after a long day... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Top Contributor
59 reviews 59 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel. It's close to the airport that's about it! The gift shop never open. The staff very nice! Peter at the cafe was outstanding!!! He went above and beyond!! Need more like him!! Room nice and clean. Nothing around the hotel. The price was reasonable

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I spent 4 night at this hotel this past week. I would ONLY recommend this hotel for a quick stay for reasons which I will explain. Food: -breakfast was included in my package -very little selection and the buffet area was very squished -food seemed stale, old and odd to say the least -the area to eat is very open... More 

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future. More 

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