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Crowne Plaza Newark Airport

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901 Spring Street, Elizabeth, NJ 07201
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Crowne Plaza Newark Airport
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328 Reviews from our TripAdvisor Community

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San Francisco
Level Contributor
341 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Shuttle came in less than 10 minutes. It is the only hotel within it price range that has shuttles every 20 minutes and not every 30 minutes. Our room was spacious, clean, new with more than enough electrical outlets, a refrigerator, real coffee maker that can be plugged in from where it is sitting. Nice bathroom, good internet speed. The... More 

Helpful?
Thank Purobi
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

Dear Purobi, On behalf of the Crowne Plaza Hotel we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. We look forward to welcoming you back in the future. More 

Cape Town Central, South Africa
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Having always stayed at the Holiday Inn Newark airport in the past, I was looking forward for this hotel. As a RA Spire IHG member, the only recognition given is a few points and after asking 2 times a late 2 pm checkout. The pool of the hotel was closed during my stay but being advertised in the room as... More 

Helpful?
Thank Maarten V
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

Dear Maarten V We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest reviews as they help us improve and continually provide the best experience possible. We regret that the temporary closure of our swimming pool due to yearly safety inspection and maintenance repairs had let you... More 

Longmeadow, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located off I-95 and close to Newark airport, the hotel surroundings and hallways were clean and well kept.The front desk employees were polite, cordial and welcoming, the room was clean with a comfortable queen bed and very comfortable pillows. Room also includes a flat screen TV, mini fridge and Keurig coffee machine. Bathroom was also clean and well stock.... More 

Helpful?
Thank Segemape
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you for taking the time to review our hotel. We take great pride in our Hotel and work to make sure our guests enjoy themselves every time they visit with us. We are glad you were able to make the most of your stay and look forward to serving you once again in the future. More 

Irvington, New Jersey
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I spent a weekend here just to relax and get away. I choose this place because it was close to home and it had a pool and a bar. My hotel package includes breakfast and parking, which was good as parking is $14 a day. The front desk people were very nice, even though they didn't acknowledge... More 

Helpful?
Thank Greg D
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

On behalf of the Crowne Plaza Team, we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. The issues you mentioned on your review have been noted and will be forwarded to the appropriate department. Thank you for that feedback... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Crowne Plaza for business, and found it to be just as I expected for an airport Crowne - good accommodation with a comfy bed and decent restaurant in the sort of neighbourhood that I wouldn't want to explore at night - although I certainly felt completely safe in the grounds of the hotel itself. Nice pool, but... More 

Helpful?
Thank Shaun P
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

On behalf of the Crowne Plaza Hotel we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. We look forward to welcoming you back in the future. More 

Cinderford, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located about a mile from Newark Liberty Airport, it is certainly well located for travel into NYC and around the state. The staff are brilliant; helpful, friendly, nothing's too much trouble. The rooms are fine - but the hotel has the air of needing a bit of a spruce-up, it's a little outdated. Clean, tidy but a bit jaded. Breakfasts... More 

Helpful?
Thank Ash B
Marcio S, Director Of Operations at Crowne Plaza Newark Airport, responded to this review

On behalf of the Crowne Plaza Hotel, we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. We look forward to welcoming you back in the future. More 

Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

I have to say that I did not find the overall standard what I have come to expect of the Crowne Plaza brand. Yes the room was clean etc and the check in was efficient but somehow this place lacks atmosphere and friendliness. Check out was again efficient although we were given confusing information about shuttle to the local mall... More 

Helpful?
Thank David M
IHGCare, Guest Relations Manager at Crowne Plaza Newark Airport, responded to this review

Dear David M, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the cleanliness of the rooms and the efficiency of your check in and check... More 

Shanghai, China
Level Contributor
3 reviews
3 of 5 stars Reviewed December 30, 2015

Old, the first room they put me in was down the end of the hallway and too far from the wireless router - couldn't access the WiFi. But they switched my room, and then no problems. Elevators are slow, the fitness center was missing equipment, water fountains that didn't work. Overall was an ok stay - but I expect better... More 

Helpful?
Thank mcguiver6947
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you for taking the time to write us a review. Based upon your comments I apologize that you were not 100 percent satisfied with the property. I would like to inform you that our fitness center will be undergoing renovations in the very near future. Regarding our elevators, all 3 carts were renovated 2 years ago. I instructed my... More 

San Antonio, Texas
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

During a hectic and overall unsatisfactory trip thanks to the airlines and car rental companies this hotel and it's staff saved the day! They are genuinely nice people who care about their guests. They know they are in the customer service industry and strive to provide the best to their clients.

Helpful?
Thank Michael R
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you so much for the outstanding review. We would like to extend to you our appreciation for choosing the Crowne Plaza Hotel for your accommodation needs. We are glad that you have enjoyed your stay with us. More 

USA
Level Contributor
307 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

An OK hotel - especially for the cost and convenience. Got a decent nights sleep. Not the worst HI property I have ever been in, but not high praise. Room was clean, but very dated. Mattress, sheets and towels all a bit old. Quick trip to the airport, but inbound is just to P4 parking lot - so takes some... More 

Helpful?
Thank BlueHenFlyer
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. We look forward to welcoming you back in the future. More 

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