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All 12 Elizabeth hotels

Crowne Plaza Newark Airport

3.5 of 5 Hotel   |   901 Spring Street, Elizabeth, NJ 07201
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Crowne Plaza Newark Airport

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Ranked #9 of 12 hotels in Elizabeth
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183 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
59 reviews 59 reviews
52 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It is always sad when a hotel's hardware is good but the soft product (i.e. people and processes) does not match. This is a typical Newark Airport hotel. You can hear the planes. The area is terrible but that is to be expected. I don't think one can or should walk anywhere from it. The Airport Shuttle runs 24 hours... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I was not very impressed with the reception area decor (looks better in the picture); walking in to the reception, there was one guest and 2 hotel attendants...I was completely ignored, the male attendant was doing some paperwork, and the female attendant simply walked away to make a call...10 minutes later I was called on...hotel is very old, the walls... More

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Chicago, Illinois
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We purchased the stay on Hotwire and stayed here as a family on an overnight layover. The lobby is very pretty and gives the impression that the hotel is a great choice. However, when you get to the rooms, you see that they are very outdated and in need of repair. The bathrooms are old. Rooms are small. Needs to... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Guest, Thank you for your feedback. We're sorry we didnt meet your standards when you stayed with us. We did just go through a multi-million dollar renovation to our guest rooms so I'd like to discuss your situation more. Please contact me directly at cvalerio@menlohotels.com so we can discuss this more in depth. We hope you give us another... More

Senior Contributor
40 reviews 40 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed over for just the one night from London, UK, to Sandusky last August. It was easy and quick to find from Newark airport. Check in was smooth and professional. I've seen and stayed in more modern rooms, but honestly, it was spacious, clean and excellent value for money. Reception ordered us a taxi to the city which arrived... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Guest, Thank you for your compliments. I'm glad the front desk was able to take care of you transportation in New York City. We also provide a complimentary shuttle, based on availability, that can take you to a nearby train station that takes you into the city. This shuttle also will bring you locally to the mall and nearby... More

New York
Top Contributor
79 reviews 79 reviews
66 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well, it took my taxi forever to find the hotel and that was with GPS. It was not an easy find for us. But, once there, the staff was helpful and efficient. The carpet in the hallways need replacing. The elevators are a bit rough looking. The hotel has a bit of a run down feel in the public spaces.... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Guest, Thank you for your feedback. We apologize the breakfast didn't meet your standards. I have forwarded your comments to our Restaurant Manager and rest assured your thoughts will help us improve. Our public spaces will be undergoing a renovation soon as well as our elevator cars. Our staff strives to provide and excellent customer service experience and we... More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a decent hotel and not bad for a quick stay over, but I wouldn't opt to spend more than a single night here. The rooms themselves were not really up to standard. Although clean, the room was tattered with missing & chipped paint, peeling wallpaper, and the bathroom had an intense overpowering smell of what smelt like Chlorine/Bleach.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Newark Airport, responded to this review

Dear Nathhhh, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the room you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More

Brick, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an early morning flight and opted to stay at the Crowne Plaza the night before. Not only was it a very nice hotel, but we also opted to park our car in their lot for the week. The night's stay and 9 days of parking cost about $180 - a bargain! The staff were extremely pleasant and the... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Guest, Thank you so much for your feedback. Our staff works diligently to always improve on the service experience of our guests. Our team appreciates your compliments and we hope to see you soon on your next trip. As always you may contact me at cvalerio@menlohotels.com with any additional comments you may have. Best Regards, Carlos Valerio General Manager More

2 reviews
3 of 5 stars Reviewed 5 weeks ago

When we arrived at the Newark Airport at 6 am. I phoned the hotel, gave them my Gold Elite status number and asked if it was ok if we came over at that time to check in. I was told to come over right away that there was something for me. When I got there I was rudely asked "why... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Guest, Thank you so much for your feedback. First and foremost please accept our apologies for the issues encountered during your recent stay with us. If you can please contact me directly I'd appreciate discussing this further. You may contact me at cvalerio@menlohotels.com. Our staff strives to ensure that our guests enjoy a comfortable stay with exceptional service, and... More

Top Contributor
117 reviews 117 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

Hotel lobby and common areas look a bit dated, but rooms are nice, with big bathrooms and all Crowne Plaza amenities including the 'rest package'. We held meetings at this location, staff is very friendly and food at restaurant is pretty good. This made Crowne Plaza the perfect 'next to airport' place in New Jersey.

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Additional Information about Crowne Plaza Newark Airport

Also Known As:
Crowne Plaza Newark Airport Hotel Elizabeth
Crowne Plaza Newark Airport Hotel
Crowne Plaza Elizabeth
Crowne Plaza Hotel Elizabeth
Sheraton Elizabeth
Four Points Elizabeth
Four Points Sheraton Newark Airport
Elizabeth Four Points
Elizabeth Sheraton
Address: 901 Spring Street, Elizabeth, NJ 07201
Phone Number:
Location: United States > New Jersey > Elizabeth
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 12 hotels in Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Newark Airport 3.5*
Official Description (provided by the hotel):
The Newly renovated Crowne Plaza Newark Airport Hotel offers 24-hour Free Shuttle Service to Newark Liberty International Airport every 30 minutes. Located just off I-95 in Elizabeth, NJ, the Crowne Plaza Newark Airport Hotel is the closest hotel to the terminals around the airport area. Visiting New York City? Take advantage of our courtesy shuttle to the airport where you can catch the airtrain that will drop you off at the airport train station, and you will be at NYC Penn Station within 20 minutes! It is also easy to visit The Prudential Center, home of the New Jersey Devils; Meadowlands Sports Complex, home of the NY Giants and NY Jets. We're close to Rutgers University, NJIT, UMDNJ, the Newark Museum and Jersey Gardens Mall.Business guests appreciate that our hotel in Elizabeth, NJ is close to major businesses. Port Newark - Elizabeth Marine Terminal is five miles, and our hotel is only five minutes from downtown Newark. The Liberty Cruise Port is only 15 minutes away. Our hotel is the 'Place to Meet' with facilities that are tailored to meet your needs. We feature one restaurants and lounge where you can meet with clients for a great meal. Other amenities include a 24-hour coffee shop; a professionally designed fitness center; indoor pool, and free high-speed Internet access. Book your stay at the Crowne Plaza Newark Airport hotel to discover a great hotel in Elizabeth, NJ. Daily Parking Fee $12. ... more   less 
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