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Crowne Plaza Newark Airport

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901 Spring Street, Elizabeth, NJ 07201
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1 room 1 guest
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Crowne Plaza Newark Airport
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Hartford, Connecticut
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Newark Airport Crowne Plaza has recently become my first choice when having to stay at EWR. It wasn´t always this good and has improved considerably. The staff, especially in Reception, were just great and the room was confortable and very well equipped for a reasonable price. Some specific suggestions for improvement of room 828: 1) The towel hook is... More 

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Broendby, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

From outside this hotel looks the most bland amongst the other hotels near the airport. It is also located far from anything thus not particularly pedestrian friendly. The rooms are fine, though, and everything worked as it should. The staff is friendly and helpful and everything was handled with a smile. The restaurant and bar are open late which was... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us , we value your feedback. We hope you will visit us again. More 

Berwyn, Pennsylvania
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove from Philly to stay overnight in advance of flight to Kona. The hotel was very clean inside and well serviced. The restaurant was pretty good for a hotel food outlet, nothing overly exciting. The pool area was clean and had a nice appearance. For some reason the outdoor pool was not open, which had an odd affect in... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

UK
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here after a long two leg flight from Africa. Got to hotel and check in was fast and room was big and had two queen beds. More than enough room for wife and two kids. Nice views of NYC. Nice cafe downstairs to buy cereals for kids in the morning. Shuttle bus good. Friendly staff, clean, quite and had... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, we value your feedback. We hope you will visit us again. More 

Surrey
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's an airport hotel and it shows. It was perfectly comfortable and functional. To be honest, I spent around 6 hours there, and that included drinking two beers. My only comment is that the bedroom windows were not the best at excluding noise.

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Newport News, Virginia
Level Contributor
178 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Is a great hotel inside on the outside I do not think it is in a good area, but it is gated with security. We arrived and left our things secure with them since our room was not ready. We took the train to New York. When we came back we just got our things and went to the room.... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Phoenixville, Pennsylvania, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2015

The hotel looked nice and the staff was friendly. However the food was bland and not worth the price and the pillows were HORRIBLE. They were like lumpy marshmallows. I did LOVE the relaxing essential oils creams and spray though! It was wonderful after a long day traveling and in the city.

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Secaucus, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2015

We stayed here since it was close to the airport. It's hard to get into/out of the hotel entrance and very easy to miss if you don't know where the hotel is. The room was clean, but things did seem a bit more dated. It's a good place to stop over to be close to the airport, but I didn't... More 

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Monika C, Front Office Manager at Crowne Plaza Newark Airport, responded to this review

Thank you for your review. More 

Charleston, South Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 13, 2015

This is the only hotel that I have ever called IHG about. Between the inadequate room setting, the very rude and unhelpful staff from the shuttle drivers, and the front desk staff, to the overall unfriendly and unpleasant area of New Jersey. Due to this experience I will not be traveling back to New Jersey anytime soon. Horrible!!

Was this review helpful? Yes 1
Monika C, Front Office Manager at Crowne Plaza Newark Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

auckland
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 6, 2015

I only stayed here for one night. This is a nice transit hotel. The rooms are comfortable and clean. Modern. They are good sized rooms. The black out curtains work really well. Overall I class this as an excellent choice for a transit hotel. It does not seem very safe outside, but that could be because it is in the... More 

Was this review helpful? Yes
Monika C, Front Office Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

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