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Crowne Plaza Newark Airport

3.5 of 5 901 Spring Street, Elizabeth, NJ 07201
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Crowne Plaza Newark Airport
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Crowne Plaza Newark Airport
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248 reviews from our community

Traveler rating
    25
    98
    67
    32
    26
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54
37
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93
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just a one night stay before a flight out of EWR the next day. Arrived late around 11pm. The front desk person, Jose, was very rude. As the very first person that most people encounter upon entrance to the hotel, their hotel staff should be trained to be polite and friendly. He seemed bothered by the fact that we were... More 

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Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future. More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My experience was mixed bag of fun, first off the hotel shuttle from the airport was amazing, I literately waited about five minutes inside at P4, and was whisked to the hotel location with a cheeky driver that provided interesting commentary. Check in was quick, made my way to the room, I was happily surprised at the modern appointments in... More 

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Atlanta
Top Contributor
63 reviews 63 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 1 week ago

So our flight is canceled and we chose the Crowne Plaza Newark to spend our unplanned NJ time. Right from check-in I knew this was going to be a bad experience. We arrived around 1:00 and were told that because they were sold out the night before they had no rooms ready. We were exhausted and frustrated and I explained... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My experience was a terrible one. Checking in initially the front desk staff was warm and greeted us kindly. Unfortunately, the night took a turn for the worse. Trying to get assistance from the from desk after settling in was like pulling teeth. They were less receptive and barely wanted to help. They were so quick to rush us off,... More 

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future. More 

Rancho Palos Verdes, California
Top Contributor
92 reviews 92 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok place to stay overnight when taking an early am flight. Room was average, but comfy enough. Love the convenience of the airport shuttle. The front desk staff are very cheery and helpful even when you are tired and your brain is not working so you don't read the signage with all the information you are looking for... Duh!

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Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. More 

Milwaukee, Wisconsin, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night business trip. Check-in was fast and easy. If you are a AAA member show your card as you will get free parking and breakfast. Otherwise paling is around $14. Room was clean and of average size with standard amenities. Ate at the hotel restaurant. Average food but very helpful staff. I would stay again if I need an... More 

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Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. More 

Meriden, Connecticut
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a night and it was okay. Room is nice, very clean and updated. I checked in late so I ordered room service. Very quick and pleasant. The sweet potato fries are amazing. The bed was really uncomfortable and the pillows were stiff and covered in that protective plastic.....bring your own pillow:) I was on the 11th... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

NEPA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

monica (manager) and elise? responded quickly to my request considering major snowstorm. thank you both. have made upcoming reservation. will respond after stay- hopefully continued positivity.staff cordial and helpful. called last night regarding late night dinner and was greeted with friendly and helpful information. can't wait until check in. Eugene and colleen

Was this review helpful? Yes 1
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. More 

New York City, New York
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 23, 2015

No complaints about my stay here. Check in was quick, room was clean and pleasant, shuttle ran efficiently and on time. Room service menu is basic diner food - lots of choices on menu with reasonable prices. Quality of room service food wasn't great - but in my experience room service isn't great. This airport hotel is 2-3 miles from... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

Brooklyn, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 19, 2015

We booked this hotel to stay at the night prior to our flight out of Newark. We purchased a park and fly package and it was extremely reasonable. The rooms were very nice. They have a restaurant and bar as well as a nice coffee shop and gift/necessity shop. The shuttle service ran every 20 minutes as promised and we... More 

Was this review helpful? Yes
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest. More 

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Additional Information about Crowne Plaza Newark Airport

Address: 901 Spring Street, Elizabeth, NJ 07201
Phone Number:
Location: United States > New Jersey > Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Newark Airport 3.5*
Number of rooms: 260
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Also Known As:
Crowne Plaza Newark Airport Hotel Elizabeth
Crowne Plaza Elizabeth
Crowne Plaza Hotel Elizabeth
Sheraton Elizabeth
Four Points Elizabeth
Four Points Sheraton Newark Airport
Elizabeth Four Points
Elizabeth Sheraton

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