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All 12 Elizabeth hotels

Hilton Newark Airport

3.5 of 5 Hotel   |   1170 Spring Street, Elizabeth, NJ 07201
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64%
Ranked #7 of 12 hotels in Elizabeth
A recent review
4 of 5 stars reviewed yesterday
Hollybush_1972 Ayr, United Kingdom
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747 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Ayr, United Kingdom
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here unexpectedly due to flight problems and an unplanned stop in NJ. On arrival, after midnight, I could not find the shuttle service at the airport so had to use a ludicrously expensive taxi. The hotel reception staff were great and very thoughtful and attentive. Nice room.

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Toronto
Top Contributor
78 reviews 78 reviews
46 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you need a hotel at the Newark Airport, this Hilton is probably all you need. Staff was pleasant enough, the room comfortable and quiet Everything was new and worked perfectly. The shuttle service runs 24/7, and surprisingly, was full @ 5AM in the morning! Wifi was free at SLOW speed, adequate for email.

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Greetings Lawrence2300 - Thank you for choosing the Hilton Newark Airport while passing through EWR. We are happy to hear you had an enjoyable stay, and had an opportunity to try out one of our newly renovated rooms. We hope to see you again next time you are in town. Thanks for sharing! All the best, Adam Heffron adam.heffron@hilton.com More

PA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Hilton Airport was a positive experience for this family of 14 traveling together. Every person on staff extended efforts to make our journey smooth. Hotel was well-furnished and very clean. All-around very positive experience...and reasonable rates.

Review collected in partnership with Hilton Hotels & Resorts

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Dear jmariePA - Wow! Thanks for the kind words! We are lucky to have a team that understands genuine customer service. When traveling with such a large group, things can get a little hectic. I am excited to hear our team was able to step in to offer a friendly smile and assistance to make your stay comfortable. Thanks again... More

Seattle, Washington
Top Contributor
122 reviews 122 reviews
55 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I made a last minute reservation here and got a great deal. I am a diamond so they upgraded me to a King Deluxe room which was newly renovated and very nice. Bed was comfortable (all the furnishings were). Had cool lighting and a very nice bathroom. Ate in the Newarker lounge and had great food. Also a great breakfast... More

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Dear Jarod M - Thank you for being a Hilton Honors Diamond member! We sincerely appreciate your loyalty and are particularly pleased when we receive such great feedback from our most loyal guests. I will share your comments with the restaurant team. They will be excited to hear you had a great experience! Thanks for the kind words. We hope... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The hotel staff and management completely ignored my friend and I and served other patrons at the hotel restaurant for no other apparent reason than the fact that we were the only two black people seated at the time. The drinks they offered as an apology contained "floating particles" in them. The toilet broke and no one fixed it when... More

Review collected in partnership with Hilton Hotels & Resorts

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Dear ericac707 - I am sorry to hear you had such a negative experience with us over the past weekend. While I understand that some of what you experienced may have been frustrating, I assure you that it was nothing more than a lapse in service. We employ a team of diverse service professionals, from a variety of different cultures,... More

spring hill, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is clean and employees are very nice. A/C in room did not work well. Restruant in lobby is poorly ran. Service was horrible. Wrong food brought to table and drinks never refilled. Overall the hotel is a nice place to stay.

Review collected in partnership with Hilton Hotels & Resorts

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Dear Paul G - I am terribly sorry to hear about your experience in our restaurant. We take our responsibility to provide exceptional service very seriously, so I apologize we felt short in this instance. I will share your feedback with our restaurant team to ensure we take the necessary steps to improve. Should you have any additional comments or... More

Louisville
2 reviews
5 of 5 stars Reviewed 1 week ago

The desk staff was kind and accommodating. They went above and beyond on a busy night to get my family what we needed after our luggage was lost and flight canceled. Thank you to Amanda for helping with a last minute booking. Arriel went out of her way to help find me a phone charger, I cannot say thank you... More

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Greeting Joe D - Thanks for the kind words about our Front Office team! I know we have the best front desk team in town, and it is exciting that you were able to meet some of those that make staying at the Hilton Newark Airport so special. We couldn't do it without them! Please come back and see us... More

Englewood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton Newark NJ Airport is a convenient, clean friendly hotel. Frequent shuttle to Airport. Large rooms, comfortable beds. Reasonable weekend prices. Desk reception Connections to NYC via shuttle to Airport and NJ Transit.and knowledgeable. Safe environment.

Review collected in partnership with Hilton Hotels & Resorts

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Hi Edmund L - Wow! Thanks so much for all the kind words! We know how hard it is to stand out in a competitive market, so it is important for us to make friendly, unpretentious service a top priority. Not far behind are adding terrific value, and a clean, comfortable stay. Thanks for confirming we are on the right... More

Po-town
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall a good experience, however, when we visited prior to our stay we were shown a remodeled room, then given a room that had not been remodeled when we stayed. Other than that everything was good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Greetings MRod - Thank you for taking some time to share your recent experience. I am pleased to hear your stay was enjoyable, and hope that means we will be seeing you again in the future. I am excited to share that the final stage of our renovation is set to begin, so while you may have had one of... More

Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late in the evening and had drinks at the bar. The bartender and waiter were so accomodating, friendly, and mannerly. In the morning, the young lady at the front desk gave us many transporation options into NYC and was extremely patient with our many questions. It is evident that customer service is this hotel's top priority! The room... More

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AdamHeffron1, Manager at Hilton Newark Airport, responded to this review

Dear LRMaryland - We are pleased to hear you enjoyed your stay here at the Hilton Newark Airport. You said it, providing exceptional customer service is our main focus. We recognize that as a traveler, you have many options. You make choices based on location, hotel class, value, brand, and so on. Some things we can control, many we can't.... More

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Additional Information about Hilton Newark Airport

Address: 1170 Spring Street, Elizabeth, NJ 07201
Phone Number:
Location: United States > New Jersey > Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Newark Airport 3.5*
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Also Known As:
Hilton Newark Airport Hotel Elizabeth
Newark Airport Hilton
Hilton Hotel Newark Airport
Newark Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Elizabeth
Hotel Class
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets as well as 24 hour room service. Our Precor Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers.In 2012 the Hotel will complete a full room decor and furnishings renovation to include upgraded services. ... more   less 
Number of rooms
378

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