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Country Inn & Suites By Carlson, Newark Airport

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100 Glimcher Realty Way, Elizabeth, NJ 07201
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Country Inn & Suites By Carlson, Newark Airport
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741 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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fort lauderdale
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here overnight after our trip to Europe. We were looking for an inexpensive stay that included free airport pick up and drop off so we made non-refundable reservations. The staff was helpful and friendly, the breakfast typical, and the nearby Ruby Tuesday's was very convenient for dinner. We were given an upgraded room (it was the only room... More 

Was this review helpful? Yes
Lisa P, Guest Relations Manager at Country Inn & Suites By Carlson, Newark Airport, responded to this review

Thank you so much for taking the time to raise these concerns to us. We recognize that there are things that we can improve and rest assured that we are working on implementing these improvements soon. Our staff would like to thank you for recognizing our efforts of providing you with great customer service and we do hope that you’ll... More 

Bangkok, Thailand
Level Contributor
158 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice enough place to stay to catch flight at EWR. Really good breakfast. Shuttle to airport every half hour. Remodeled so there's a mix of old and new. Window doesn't open so it can be a bit stale without AC on. Close to Jersey Gardens for mall shopping. Only two restaurants and no grocery store.

Was this review helpful? Yes
Lisa P, Guest Relations Manager at Country Inn & Suites By Carlson, Newark Airport, responded to this review

Thank you so much for finding the time to post this review you have of our hotel. We are so glad to know that you liked our breakfast. We are continuously finding ways to improve our hotel and we would like to assure you that we are doing everything to serve you better. We do hope that you’ll consider staying... More 

Chicago, Illinois
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

I chose this hotel based on reviews that I'd seen but we were disappointed overall. The pluses: it's close to the Newark airport, right next to a Ruby Tuesday restaurant, and they offer a shuttle to the airport as well as to the port (for a fee). However this hotel is not especially clean: you notice it the minute you... More 

Was this review helpful? Yes
Lisa P, Guest Relations Manager at Country Inn & Suites By Carlson, Newark Airport, responded to this review

We are so sorry to know that we didn’t meet your expectations of our hotel. We recognize that there are things we can update to make our hotel better and we would like to assure you that we are working on implementing them soon. We will definitely look into the issues you mentioned about the lock and the bed you... More 

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