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All 12 Elizabeth hotels

Extended Stay America - Elizabeth - Newark Airport

2.5 of 5 Hotel   |   45 Glimcher Realty Way, Elizabeth, NJ 07021
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64%
Ranked #8 of 12 Hotels in Elizabeth
A recent review
3 of 5 stars reviewed 3 weeks ago
erskine49 Canberra
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126 reviews from our community

Traveler rating
    43
    39
    21
    10
    13
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24
19
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I have been to over 60 countries and been to the worst hotels and the best hotels the world has to offer, never in my life have I written a review good or bad until today. Louisa, let's just begin with her. The most unprofessional receptionist I have ever met in my life. If you pay $200 for one night... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that you received such poor and unhelpful service from my staff. In response to your feedback, I am meeting with my entire team to review our procedures and customer service standards to ensure that your experience is not... More

Canberra
Contributor
20 reviews 20 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One of the main issues at this hotel is the inconsistent standard of staff service. The hotel is limited service with the emphasis on self sufficiency. Some staff take this to the Nth degree. It comprises full cooking facilities for those staying over a long period; yet there are NO utensils in the room. I asked the front desk for... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you bringing your experience to our attention. I was disheartened to read that we were unable to provide you with a consistant GREAT service, which is our standard here at Extended Stay America. Please accept our apologies. I met with the team and we have reviewed all of the issues you brought to our attention to ensure that... More

Eagan, Minnesota
Top Contributor
106 reviews 106 reviews
93 hotel reviews
212 helpful votes 212 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After reading previous reviews I first thought we must have the wrong hotel when we arrived late one evening in July for a one night stay. Arriving at EWR we called the hotel and informed the clerk that we had our luggage and needed to know where we caught the shuttle. She stated to take the tram to P4 and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not provide you with a "home away from home" experience that we strive to achieve. As this hotel’s manager, I can assure you that I... More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First, we chose here because it close to Newark Liberty Airport and the less price that we can afford two rooms for two nights. One room was studio one queen bed and another room was studio two double bed. They did not have a restaurant so we had to buy our foods from IHOP but they did not have any... More

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Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for taking the time to write a review of your stay. My apologies that we did not clearly communicate our ' Customize Your Kitchen ' during check in. To make sure kitchen items you request and clean and sanitized they are now available upon request . Please accept my apology that the other room amenities did not meet... More

Regina, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

Close to the airport and to a fabulous outlet mall! What more could a girl ask for?!?! The staff at the hotel are outstanding! Always smiling and friendly and more than willing to help with anything you need.

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Peachtree City, Georgia
1 review
5 of 5 stars Reviewed August 3, 2014

Just had to stay in the area for business and did some searching and found this location and it fit the bill. It was easy to get to and close to the airport and job site. Did not have to go far for to find a good resteraunt that you did not have to use a toll road to get... More

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Cairns
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 22, 2014

We had a 15hr overnight stopover in Newark and chose the hotel for being close to the airport and the Outlet shopping over the road for entertainment. Check in was fast and easy and our room was a great size and very clean. This was really just a stop over for us & we were exhausted so we didn't even... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that we were able to make your short stay a comfortable one. We are glad that you enjoyed your clean, spacious room and appreciated our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More

New York City, New York
Top Contributor
130 reviews 130 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 2, 2014

As I've written in previous reviews on this hotel, the service and location can't be beat. They are dog friendly-25.00 per night up to 150.00. They have a free shuttle to and from EWR from 7am-11pm. To get to NYC from this hotel, take the shuttle to the airport. If you use the bus from the mall please note that... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you taking the time to write such a great review. It's wonderful to hear that you enjoyed our convenient location and courteous staff. I am also glad to hear that you made use of your fully equipped kitchen, and that your room was clean and comfortable. Thank you again for your kind words. The staff and I would... More

Toronto, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 28, 2014

For the location alone I give this hotel a 4 star rating. The elevators I would give a 2 star and the room three star. Luckily we spent most of our 2 day vacation out from the room. We needed a place to sleep and to hold our luggage. Breakfast is included we just opted not to have. Instead there... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay and that you found us to be so conveniently located; however, I regret to read that you were not completely satisfied with your room or with our elevators. In response to your feedback, I will be meeting with our maintenance staff to... More

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

We were stuck in the Newark airport the night of June 19 with about 60 others. After calling numerous hotels we finally found a room at the Extended Stay. We paid $29.00 cab fare to the hotel only to find a lobby full of people and a disheveled clerk who told us all there were no rooms! How could that... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you had to experience this situation. To ensure that a situation like yours doesn't happen again, my team is ensuring we maintain constant communication with our reservations center to ensure they have accurate information on our availability. The staff and I appreciate your comments, as it will... More

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Additional Information about Extended Stay America - Elizabeth - Newark Airport

Address: 45 Glimcher Realty Way, Elizabeth, NJ 07021
Phone Number:
Location: United States > New Jersey > Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay

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