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All 12 Elizabeth hotels

Extended Stay America - Elizabeth - Newark Airport

2.5 of 5 Hotel   |   45 Glimcher Realty Way, Elizabeth, NJ 07021
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Ranked #8 of 12 Hotels in Elizabeth
A recent review
4 of 5 stars reviewed 2 weeks ago
ddmg26 Charlotte, North Carolina, United States
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129 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

Upon arriving at this Extended Stay Hotel, we endured the most unprofessional, rude and uncaring receptionist we have ever come across. Having made our reservation and prepaid it, we were ready to drop after traveling fourteen (14) hours of congested and construction interstate highways. When greeted by this very adjutated employee, we are told that we could not be checked... More

Was this review helpful? Yes
Charlotte, North Carolina, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Simply based on the service, I'd return. Its location is very convenient and the rooms are pretty decent. Not much on the toiletries in the room, you'll have to call and ask. Breakfast is very much a continental breakfast. Don't look for waffles like I did!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

The team and I appreciate your great remarks. I truly appreciate your comments regarding the excellent service you received from our staff. As well, I am glad to read that you appreciated our location and that your room was to your liking. Thank you again for posting your review. I do hope that you will return to our hotel, or... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here in august, 2014 and enjoyed every second. Staff was pleasant and accommodating. It was very clean, bed was very comfortable and kitchenette suite was everything I needed. Out of 3 hotels I stayed at in past 2 mths, this was best bar none. Wud definitely stay here again and wud recommend extended stay to anyone looking for clean... More

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Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. It is great to read that your room was so clean and comfortable and that your fully-equipped kitchen met your needs. I am proud of our team for making your stay comfortable and pleasant. Thank you again for sharing your experience... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 10, 2014 via mobile

I have been to over 60 countries and been to the worst hotels and the best hotels the world has to offer, never in my life have I written a review good or bad until today. Louisa, let's just begin with her. The most unprofessional receptionist I have ever met in my life. If you pay $200 for one night... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that you received such poor and unhelpful service from my staff. In response to your feedback, I am meeting with my entire team to review our procedures and customer service standards to ensure that your experience is not... More

Canberra
Contributor
20 reviews 20 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 27, 2014

One of the main issues at this hotel is the inconsistent standard of staff service. The hotel is limited service with the emphasis on self sufficiency. Some staff take this to the Nth degree. It comprises full cooking facilities for those staying over a long period; yet there are NO utensils in the room. I asked the front desk for... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you bringing your experience to our attention. I was disheartened to read that we were unable to provide you with a consistant GREAT service, which is our standard here at Extended Stay America. Please accept our apologies. I met with the team and we have reviewed all of the issues you brought to our attention to ensure that... More

Eagan, Minnesota
Top Contributor
107 reviews 107 reviews
94 hotel reviews
213 helpful votes 213 helpful votes
2 of 5 stars Reviewed August 20, 2014

After reading previous reviews I first thought we must have the wrong hotel when we arrived late one evening in July for a one night stay. Arriving at EWR we called the hotel and informed the clerk that we had our luggage and needed to know where we caught the shuttle. She stated to take the tram to P4 and... More

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Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not provide you with a "home away from home" experience that we strive to achieve. As this hotel’s manager, I can assure you that I... More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2014

First, we chose here because it close to Newark Liberty Airport and the less price that we can afford two rooms for two nights. One room was studio one queen bed and another room was studio two double bed. They did not have a restaurant so we had to buy our foods from IHOP but they did not have any... More

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Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for taking the time to write a review of your stay. My apologies that we did not clearly communicate our ' Customize Your Kitchen ' during check in. To make sure kitchen items you request and clean and sanitized they are now available upon request . Please accept my apology that the other room amenities did not meet... More

Regina, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

Close to the airport and to a fabulous outlet mall! What more could a girl ask for?!?! The staff at the hotel are outstanding! Always smiling and friendly and more than willing to help with anything you need.

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Peachtree City, Georgia
1 review
5 of 5 stars Reviewed August 3, 2014

Just had to stay in the area for business and did some searching and found this location and it fit the bill. It was easy to get to and close to the airport and job site. Did not have to go far for to find a good resteraunt that you did not have to use a toll road to get... More

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Cairns
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 22, 2014

We had a 15hr overnight stopover in Newark and chose the hotel for being close to the airport and the Outlet shopping over the road for entertainment. Check in was fast and easy and our room was a great size and very clean. This was really just a stop over for us & we were exhausted so we didn't even... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that we were able to make your short stay a comfortable one. We are glad that you enjoyed your clean, spacious room and appreciated our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring... More

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Additional Information about Extended Stay America - Elizabeth - Newark Airport

Address: 45 Glimcher Realty Way, Elizabeth, NJ 07021
Phone Number:
Location: United States > New Jersey > Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
Number of rooms: 149
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay

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