The lobby is beautiful and the rooms are nice and large. A bonus is the friendly Manager, George Kovacs. We always have a pleasant stay here when we want to visit family in the area. They have a shuttle and can take you to the train station to NY.

I sent an email to Guest Relations at Crown Plaza detailing my disappointing experience at the Edison hotel. I received an automatic email back saying they would respond to my email within 5 days. 12 days later I received a response that said my email was forwarded to the manager at the Edison hotel and I would receive a response... More

I made reservations with this hotel since my daughters and myself were traveling to New York for the weekend. I had contacted the hotel front desk to inform them of my late arriaval due to delay on the highway. The representative assured me that the reservation was still in place eventhough the call was made after 6pm. Another call was... More

I stayed here from 04/27 to 05/03 to attend business meetings. The size of the room is nice and big and the bed is confortable with plenty of pillows. The restaurant is good (depends on what you order). And that's all the good in the hotel. The lack of cleanliness in the room was disgusting. I'm a long hair brunnette,... More

I stayed here on the recommendation of my client and was pleasantly surprised at the room assigned - it was HUGE, comfortable, and well laid out. The bathroom amenities (shampoo, soaps, etc.) were luxe, and in the main room, there was more than enough space to lay out suitcase, laptop bag, etc. Bed was comfy, chairs were nice, and there... More

The room was clean and the bed was comfortable but everything else was... just average. The front desk staff were confused by questions about local restaurants and things to do in the area. The wedding party next door however, must have enjoyed their room as they were loud and annoying until 4am.

Average rooms, lacking customer service - restaurant on site...ehhhh, probably the same review as the hotel..average...and lacking. Good location, close to major highways. I dunno, Crown Plazas, in the past few years overall seem to be lacking. They are certainly not top star establishments and focus on appearances rather than customer service. Staff needs more training and need to appear... More

This was my second long-term stay at this property. I stayed in early December 2012 for a two-week period and again at the end of April 2013, for 10-days. This hotel is as perfect for the business traveler as it is for couples or families. On both visits, I noticed airline crews and many business people in the hotel restaurant.... More

Old hotel with lousy service. Room is large however old and lack of maintenance. Service at front desk and restaurant was not good. Overall it was not up to crowne plaza standard. Just one night stay and would not come back for sure.