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All 15 Edison hotels

Crowne Plaza Hotel Edison

3.5 of 5 Hotel   |   2055 Lincoln Highway, Edison, NJ 08817
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61%
Ranked #6 of 15 hotels in Edison
Certificate of Excellence 2013
A recent review
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86 people have reviewed this hotel

Traveler rating
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    22
    7
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Houston, TX
Top Contributor
84 reviews 84 reviews
40 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are large and have some nice conveniences like a fridge and coffee maker. The cleanliness was not spectacular. I would not have drank out of the glassware because I could tell the paper coasters underneath had not been changed in a while. The bed was not the most comfortable I have been in. Free wifi was nice but... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for some housekeeping details that can assist us in becoming better. We will speak to the housekeeping team again regarding the noise level prior to 10am, apologies that it impacted your sleep quality. If our shuttle is available, we do offer to take guests to Menlo Park Mall, a very large sized mall with signature restaurants/stores, hopefully that... More

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front staff was most pleasant. Check in was very prompt. Rooms are spacious and comfortable, sufficient light, plugs and WiFi is operating at a decent speed. Bathroom clean and updated. There is a park nearby to which one can run and exercise, weather permitting, safely and without traffic, except for the local cops changing shift at the government building.... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Wow thank you for the splendid review of our hotel! We are indeed as safe as it gets being a few hundred feet away from the police department. It is so nice to hear that you have enjoyed multiple aspects of your stay, and look forward to your return! Jonathan Lin General Manager jlin@menlohotels.com More

Malibu, California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 18, 2014

Rooms are large, clean and comfortable. The location was good and safe. Free wifi in the room is a big plus compared to the other 3.5 star hotel in the area. But … (1) I found the walls to be thinner than one would usually encounter in a 3.5 star hotel. Easy to hear laughing and talking in neighboring rooms.... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for the compliments and being so understanding with the areas we are working upon Ms. Malibu! We apologize for the smoke odor you had encountered during your stay, and I will discuss with our housekeeping team on resolving the situation. Thank you very much for the feedback. Jonathan Lin General Manager jlin@menlohotels.com More

Briarcliff Manor, New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 6, 2014

I stayed at this hotel on points for two nights in a king room. The room was large and the bed comfortable. Although I booked on points I received an invoice under my door. I called the front desk and they took care of it without a problem. the front desk staff was friendly and helpful. A full breakfast was... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Hello Kathy, Firstly, thank you for choosing the Crowne Plaza Edison as your IHG Reward Night Stay destination. It is an honor to accommodate your trip at our hotel. Apologies about the mix up with the invoice, we will take a look into how it happened to prevent it from reoccurring. We are athrill you had enjoyed our breakfast selection... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2014

This hotel is right next to a business complex where my head office is. Since I am not from the US and I don't drive, this location was very convenient. I was able to survive without a car and still access essentials like eat out joints (few nearby & walkable) and convenience stores. The hotel however does not look new.... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Greetings Kamesh, We are happy to be able to provide you a convenient place to stay on your long trip from home and that you are thrilled with our over-sized guest rooms. Thank you for the review of the hotel and hope to have you return in the future. Jonathan Lin General Manager jlin@menlohotels.com More

Severn, Maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 7, 2014

I stayed here with my boyfriend for 2 nights starting New year's eve and we had a good time. Bed was cozy. We had a standard king room. Bottled water was available in all the rooms which was much appreciated. The only Two cons I had was the television reception was very weak. I didn't complain because we wasn't watching... More

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Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for your compliments to our hotel, as well as pointing out the TV reception issue. We have looked into the equipment and made some adjustments. Indeed not all of our guest rooms come equipped with a refridgerator, but shall you decide to return to our hotel in the future, you can ask the front desk to add a... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 22, 2013

Tired, dirty and run down. I was here with a colleague in November. The hotel had lost the record of our prepayment so we were charged twice. They also failed to deliver our receipts as promised in the morning. The place was more of a hassle than a spot to unwind.

Was this review helpful? Yes 2
Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Hi CanadaClare, We regret hearing that your stay here had caused your stress on your business trip. It is part of our service to deliver guest receipts to each room in the morning, but we did have a couple of days earlier this month where the process was skipped due to staffing issue. Again, sorry that you did have a... More

Metuchen, New Jersey
Contributor
15 reviews 15 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 8, 2013

I stayed at the Crown Plaza Hotel in Edison for 1 night while I attended a high school reunion which was also held at this property. Overall, the hotel appears to be clean. The room (room 5000) was a spacious, corner room. overall it was quiet. The lounge \ bar area, was staffed by 1 bartender who could not manage... More

Was this review helpful? Yes 2
Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Hello neighbor from next town, While we are happy to hear you liked your hotel room, we are sorry about understaffing at the hotel bar. We will be more diligent in making sure our bar guests are attended to in a prompt fashion. We do ask every guest on the weekends to sign the no-party policy, as providing our guests... More

Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2013

Room was exceptionally clean , bottles of spring water daily and bath rob was more than i have seen in some five star hotels .Full breakfast with the best fruit was included Staff went out of their way to arrange and send me to best sight seeings and restaurants If you want comfort and a good nights sleep in the... More

Was this review helpful? Yes 4
Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you John for the enthusiastic two thumbs up review! Also, gratitude for acknowledging the new items we have been providing to better our guests' experience. Look forward to your return! Jonathan Lin General Manager jlin@menlohotels.com More

San Diego, California
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed October 1, 2013

Nothing special, and a bit overprice compared to competition. A bit tired around the edges, particularly in the rooms (carpet needs stretching, beaten furniture), although pleasant personnel, free parking, pretty decent internet. For the price point, there are numerous properties in a 10m radius that are certainly superior, incl the Hyatt in NewBrunswick, the Sheraton, and if you wish to... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for staying at our hotel Kevin, It is true it has been 3 years since our last major renovation, but we do undergo a deep cleaning/maintenance rotation every quarter to ensure our guests can enjoy an excellent quality stay here at the hotel. Together with our hotel's goal of going above and beyond in customer service we are... More

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Additional Information about Crowne Plaza Hotel Edison

Address: 2055 Lincoln Highway, Edison, NJ 08817
Phone Number:
Location: United States > New Jersey > Edison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #6 of 15 hotels in Edison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Edison 3.5*
Official Description (provided by the hotel):
Settle into the sensible and elegant Crowne Plaza Hotel Edison. Whether you re a business or leisure traveler, you ll enjoy the combination of practicality and aesthetic appeal. Our beautiful hotel features 169 spacious guestrooms and suites with contemporary amenities such as wireless high-speed Internet access, a 24-hour business center, a fitness center open 24/7 and local shuttle service within 5 miles, based upon availability. You won't have to go far to grab a bite to eat. Christie s Steakhouse Restaurant is onsite, serving breakfast, lunch, and dinner. You can also grab lunch, dinner, and your favorite drink at Christie s Lounge. Whether you re holding a business retreat, board meeting, or training seminar, your comfort and success are paramount. Take advantage of our facilities, which boast 12,000 square feet of flexible meeting and banquet space fit to accommodate 200 people for socials and 300 for conferences. Whatever your needs, Crowne Plaza is where your success starts. ... more   less 
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