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All 15 Edison hotels

Crowne Plaza Hotel Edison

3.5 of 5 Hotel   |   2055 Lincoln Highway, Edison, NJ 08817
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Ranked #5 of 15 Hotels in Edison
A recent review
3 of 5 stars reviewed 4 days ago
Mark01527 Millbury, Massachusetts
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104 reviews from our community

Traveler rating
    28
    34
    27
    9
    6
See reviews for
21
23
9
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My company switched to this hotel because we spend somewhere between 80 to 200 nights at this hotel per year. We had a friend in the bartender, a good place to eat, great complimentary breakfast, etc. Most recently, Teddy the bartender has been fired after 23 years. But, since the new GM took over to 'save cost', things have been... More

Was this review helpful? Yes 1
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for choosing Crowne Plaza Edison as your choice of hotel. We appreciate your repeat business and providing your valuable feedback.We greatly appreciate for giving an opportunity to assist you. We sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you during your current stay with us. We are sorry for the... More

Millbury, Massachusetts
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I travel to NJ and stay in a lot of the area hotels. The first room they gave me had an A/C unit that was whistling like a bird. No issue, they gladly changed the room. Everything from there on was OK. Nothing to write home about. Waited so long at the bar to get a beer I gave up.... More

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NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Dear Guest: Thank you for being our valued guest at Crowne Plaza Edison & providing your valuable feedback. We sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you. Your comments are most valuable and we want to assure you that we have taken all possible measures to make stay for our guests... More

Pfafftown, North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed at the Crowne Plaza to attend my 50th high school reunion and it was an experience that had little redeeming value. From the check in, when I waited for two young women, one behind the counter and the other a maid, to finish their conversation, to check out, I was sorely disappointed. My room was OK but the... More

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NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Dear Peter S: Please accept our sincere apologize for not meeting your expectations and standards at the hotel as well WiFi experience you shared with us and would like to reassure that it has been addressed. The experience you shared with us will assist in retraining the concerned staff. We value your feedback and thank you for informing us. More

Travelers are raving about these Edison hotels

Binghamton, New York
Top Contributor
133 reviews 133 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was exactly where we needed to be - across the street from an event venue | Pines Manor - and the hotel valet took us to and fro in the hotel van to the event - so that was very handy (i.e., we could enjoy beverages at the event and not have to drive).The property is not new... More

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

We sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you. Thank you for taking out time and providing your valuable feedback. More

1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is located in a central position in Edison (Near major roads, the train station and Newark airport). Our room was clean and had comfortable beds. Maybe the cleanliness and quality of towels could be improved. Besides the curtain was not wide enough to have complete dark to sleep. The breakfast food was good and quite various. The breakfast... More

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Please accept our sincere apologizes for your most recent experience at the hotel. We really appreciate your valuable feedback and thank you for taking out time to inform us. We want to assure you that we are taking all necessary steps to avoid similar situation in future. Thank you for sharing that we were able to meet your overall expectations. More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 11, 2014

Top of the class reception. I found the staff and management to be superb. The room was tastefully decorated and very clean, which reminded me of my memorable stay at the Palazzo Hotel in Las Vegas a few years ago. The hotel has a large free parking and located in a major intersection with easy access.

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for choosing Crowne Plaza Edison as your choice of hotel. We appreciate you selecting us for your travel needs and providing valuable feedback. We are delighted that we were able to meet your expectations. We always provide best services and every word of satisfaction from our loyal guests means a lot to us. More

Harrison, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 2, 2014

Excellent staff and management. They are very friendly from the minute you walk in to the minute you walk out and when you do experience a problem in the room they are quick to get someone to get it fixed. It is also convenient to many restaurants and shopping places.

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for staying at CROWNE PLAZA EDISON. Your comments are valuable and means a lot to us. We are delighted to learn from that you liked our efforts. We sincerely appreciate the opportunity to serve you and are really glad were able to make your stay enjoyable at the hotel. We look forward to service you again in the... More

Senior Contributor
27 reviews 27 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014

This place is clearly on the older side. However, it was very clean, the staff was very friendly and the room was comfortable. Looks like they have done some updating which keeps it from looking rundown. The lobby is kind of gaudy! But the room was tastefully decorated with very nice bedding. Comfortable bed! And so far... Pretty quiet too!

Was this review helpful? Yes 1
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

We appreciate your comments for enumerating opportunities to improve at the hotel. We continually look to improve for excellence in customer service and maintain guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank... More

LI, NY
Top Contributor
69 reviews 69 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 26, 2014

If you need to be in or near Edison, good location on a commercial road. Good diner across the street, easy to find. Lobby was nice but halls and rooms had that musty odor of an older hotel. Online reservation system does not work, ordered double beds and upon arrival they told me I had one king. They did correct... More

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Thank you for choosing Crowne Plaza Edison as your choice of hotel and appreciate your valuable feedback. We always give our best services and every word of satisfaction from our guests means a lot to us. Please accept sincere apologies for not meeting your expectations and standards at the hotel. Your review recognized the good, the bad and the opportunities... More

Cincinnati, Ohio
1 review
2 of 5 stars Reviewed July 23, 2014

Have stayed here a couple of times over the last month and was unable to get a restful night's sleep. If you stay, do NOT let them put you on the side of the hotel that faces the street, so incredibly loud. Rooms are not very clean. A little outdated. Hotel needs some TLC. Heard it was under new management.... More

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Hotel Edison, responded to this review

Please accept our sincere apologizes for your most recent experience at the hote. We really appreciate your valuable feedback and thank you for taking out time to inform us. We want to assure you that we are taking all necessary steps to avoid similar situation in future. Thank you. More

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Additional Information about Crowne Plaza Hotel Edison

Address: 2055 Lincoln Highway, Edison, NJ 08817
Phone Number:
Location: United States > New Jersey > Edison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Edison 3.5*
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