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Crowne Plaza Edison

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2055 Lincoln Highway, Edison, NJ 08817
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1 room 1 guest
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Crowne Plaza Edison
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
2 reviews
2 of 5 stars Reviewed 1 week ago

Checked in on a Monday. Took a little time as they were training a new person. I reminded him after he answered the phone while I was standing there that I was there in person and answering a phone while a guest was standing there checking in was rude. (a pet peeve of mine) I asked for a refrigerator as... More 

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Mumbai (Bombay), India
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for one week and was happy with the services. Fortunately, got upgraded to a suite at the price of a normal room. The King size bed was a luxury. Suggested improvements - More options for vegtarians in the Breakfast section & possibility of having atleast one Hindi TV channel

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear ASJ81, Thank you for staying at the Crowne Plaza Edison and for the nice review here on TripAdvisor. We have noted your suggestion and will discuss with the department concerned. We hope to see you again soon! Eric Albano General Manager More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed July 21, 2015

So my girlfriend and I checked in last jight at around 10:30 p.m.. IHG rewards members. However, we booked an Executive suite, room 5005 (is what we got), paid $217.00 after taxes. Now the door was open when we arrived on the 5th floor, first oddity. Secondly, there were used towels in the bathroom, with obvious bodily fluids and/or makeup... More 

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear Jon F, Thank you for telling us your detailed experience at the Crowne Plaza Edison. Our team appreciates all forms of guest feedback as an opportunity to improve our service and facilities for our guests. I would like to take this opportunity to sincerely apologize for any inconvenience and/or discomfort you encountered. Please reach out to me at your... More 

2 reviews
2 of 5 stars Reviewed July 20, 2015

I stayed here while on a business trip this past weekend and have nothing good to say about this hotel. I travel a lot for work and choose this hotel based on reviews in the area I was conducting business in. The elevators wouldn't work all the time, it was way over priced for what I am used to getting... More 

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear Shawn B, Thank you for sharing your experience with us. May I request you to please call me at 732-287-3500 or email me at ealbano@menlohotels.com so we can discuss this further. Thank you. Eric Albano General Manager More 

Travelers are raving about these Edison hotels

Mallorytown, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 20, 2015

Stopped in New Jersey for an overbite and stayed here. Staff were helpful and pleasant. we had a king size room which was nice and large. Bathroom was super clean. If I had to find a fault, it just felt dated from the 80s. Another BIG issue is their wifi. It is horrible. Neither of could get on it at... More 

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear Travellinglight111, Thank you for staying at the Crowne Plaza Edison and for taking the time to write us a review. We are glad that you enjoyed your stay with us. Let me take this opportunity to let you know that we are going through a full renovation of the property this year and we hope to welcome you back... More 

Bogota
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 16, 2015

Hotel was clean. Rooms are spacious and everything inside is comfortable. Didn't use Internet so I can not comment. Front desk was attentive and service oriented. Personnel at the restaurant could be a bit more attentive, though.

Was this review helpful? Yes 1
EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear HIHC, Thank you for the 5-Star rating here on TripAdvisor and for taking the time to write us a review. Our goal is to provide excellent service; and we are 100% committed into exceeding our guests expectations to ultimately reach this objective. Our team want to give you the best value for your money, and we can't thank you... More 

Baltimore, Maryland, United States
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 10, 2015

I had to book this room for less than relaxing reasons, I had a death in my family and needed a place to prepare. I called ahead because I needed to check in early and they were more than willing under the circumstances to let me in early to get ready. The room was very nice and comfortable. Although the... More 

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear Cornell4801, Thank you for the 5 Star rating on TripAdvisor and for choosing to stay at the Crowne Plaza Edison. We hope that you had a comfortable stay us. More 

Chicago, IL
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed here as a launching point for doing a daytrip to NYC. The staff was very friendly and accommodating. We didn’t even have to ask for help. They sought us out, which was fantastic. They also gave us a free shuttle ride to the train station so we could take PATH into NYC for the day. The room was... More 

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EricHSP, General Manager at Crowne Plaza Edison, responded to this review

Dear Chicagoanz, Thank you for your kind review our Crowne Plaza Edison. After your long travels I'm so pleased that you took the time to comment about your visit. I'm glad that we met your expectations with our clean rooms and friendly staff. We do our best to serve you and all our guest. Again, Thank you and we hope... More 

Newark, Delaware
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 3, 2015

Family of 5 Spent 3 nights at the Crowne Plaza in Edison for a wedding, we had 2 rooms. Because it was a wedding the room rate was $105 (which is all that it is worth). The lobby was nice, the room was just average. There was no microwave, or refrigerator in the room. The room was clean, the carpet... More 

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NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Antoinette A, Thank you for taking the time in providing us your detailed experience at the Crowne Plaza Edison. My team and I strive to provide the absolute best possible experience whether staying with us for business or leisure. With that said, I apologize that you found your stay to be less than satisfactory. I can certainly understand and... More 

Singapore, Singapore
Level Contributor
251 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed June 28, 2015

We joined a packaged tour to the US and Canada and this was the hotel we stayed in our first leg of the trip. The Crowne Plaza hotel's brand has set our expectations higher but we were not disappointed with our 1-night stay here. The hotel is located far out of the NYC and near the commercial area of the... More 

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear ZfyEd, Thank you for electing to share your experience with us at the Crowne Plaza Edison on TripAdvisor. On behalf of our team, we are very delighted to read that you had a good and decent stay at our property. We also appreciate your detailed description of your experience, and I do hope we will have the opportunity to... More 

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