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Crowne Plaza Edison

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2055 Lincoln Highway, Edison, NJ 08817
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Crowne Plaza Edison
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Crowne Plaza Edison
Crowne Plaza Edison
Crowne Plaza Edison
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120 reviews from our community

Traveler rating
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    30
    13
    8
See reviews for
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23
10
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Found this gem by mere accident. It's located in the heart of a residential area. There's several places nearby for food. Walking into the lobby is appealing. It's just old world elegance. Pleasing to the eyes. There's flavored water in case of thirst and a good selection of newspapers. Onsite restaurant which I ate at twice. Both times very good.... More 

Was this review helpful? Yes 1
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest, We appreciate you selecting us for your travel needs and staying with us. Thank you for the feedback and glad to note we met all your expectations for Great Service, Great Staff, Nice Rooms, Wonderful Property and Excellent Food. We are delighted that we were able to provide you with appetizing menus and served the way you wanted... More 

Chicopee, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I only stayed here overnight, but visited the on-site restaurant twice. My room was spacious, and appropriate. The restaurant had AWESOME house margaritas and the food was very nice. My only regret was the Fitness Center. It had 1 treadmill which was Out of Service during my stay.

Was this review helpful? Yes 1
NSCPE8817, Manager at Crowne Plaza Edison, responded to this review

Dear Guest: We sincerely appreciate valuable feedback and are delighted to meet your expectations. Sorry to find out any shortcomings you have experienced while being our guest. We want to assure our guests that we always provide best services for our guests and every word of guest satisfaction means a lot to us. Thank you. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here recently for a night. I had read all the negative reviews but I couldn't really find anything negative in this hotel. The rooms are quite spacious and we're quite clean. The staff was courteous and they were considerate enough to give us a room an hour before the check in time and my one year old could... More 

Was this review helpful? Yes 1
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest: We sincerely appreciate valuable feedback and are delighted that we were able to meet your expectations. We always provide best services for our guests and every word of guest satisfaction means a lot to us. Thank you. More 

Atlantic City, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2015

I arrived to a parking lot that was a pure sheet of ice. The lot had not been plowed or salted, unlike every other neighboring business. An elderly guest and young woman both slipped and fell in the parking lot. Upon check-in, the lobby was kept in lovely shape and I was anxious to see my room. When I finally... More 

Was this review helpful? Yes 2
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest: Your comments are most valuable and has been shared with the appropriate team members at the hotel that work sincerely to make the difference and ensure our valued guests needs and expectations are always met. Please accept our sincere apologies for not meeting your standards at the hotel. We appreciate your time to bring the concerns and Thank... More 

Travelers are raving about these Edison hotels

New Jersey
Top Contributor
126 reviews 126 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 16, 2015

This hotel is fine...the rooms are big, beds comfortable. Its an average hotel for Edison. Not like other Crown Plaza's. Went here for a business meeting, and the food wasn't bad either that was served.

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest: Thank you for providing your valuable feedback. We sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you. Really appreciate the opportunity to serve you and look forward to greet you again in the near future.Thank you and have a great day! More 

1 review
2 of 5 stars Reviewed January 18, 2015

Upon checking in I get thanked for being a platinum member, other than that and some bonus points you get nothing. No concierge lounge or breakfast , nothing. Found out there is a concierge floor but I wasn't offered it. Concierge floor has computers and printers that actually work. Ask for floor 5.

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear jim7485: We appreciate an opportunity to welcome you at Crowne Plaza Edison as our Elite Platinum Rewards Club Member. Thank you for providing your valuable feedback and please accept sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you. IHG rewards club members including Platinum Elite members do not get a complimentary... More 

Carlisle, Pennsylvania
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 30, 2014

This hotel is fine - we have stayed here many times. The rooms are large. Most of the treadmills were out of order during our most recent stay. If you need to pay for breakfast, the food is not especially great so you may wish to go to the fantastic diner across the street (where we have eaten dinner). We... More 

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Carlisle: Happy New Year 2015!!!! Really appreciate the opportunity to serve you. We are really glad to make your stay almost to your expectations.Thank you for the valuable feedback.We always provide best services for our guests and every word of guest satisfaction means a lot to us. Have a great year 2015!!! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2014

I stayed in this hotel for over a month. In general, it was ok other than the room key did not work and I had to walk back and forth asking the staff to replace the keys. However, I am giving this hotel only one star because I have my son's tablet stolen by one of the members of the... More 

Was this review helpful? Yes 1
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Thank you for being our valued guest at Edison Crowne Plaza. We greatly appreciate an opportunity to assist you. Please accept our sincere apologizes for any inconvenience during your stay and experience shared with us and providing valuable feedback. We request you to please contact hotel lost & found department to further look into the matter. We will share this... More 

Gloucester, Virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 9, 2014 via mobile

My NJ traveling companion picked this hotel as it gave us a good, easy location to access the train into NYC for a qiuck, 12-hour, excursion. The staff were great, the room comfortable and clean & very quiet. Would stay here again.

Was this review helpful? Yes
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest: Thank you for choosing Crowne Plaza Edison as your choice of hotel. We are delighted to meet your expectations and happy to get valuable feedback for our team members and kind words of appreciations. We look forward to another opportunity of welcoming you back at our property. Have a great week ahead. More 

Philadelphia, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

Very nice hotel except that a sex pervert apparently known to staff cruises the hotel looking for those who might be game so to speak. He literally listens for "activity" and will knock on your door and slip a note underneath it offering to buy you dinner. We reported him to the front desk and they moved our room but... More 

Was this review helpful? Yes 2
NSCPE8817, General Manager at Crowne Plaza Edison, responded to this review

Dear Guest: We appreciate your business and thank you for choosing Crowne Plaza Edison as your choice of hotel. We sincerely apologize for not meeting your expectations and for any inconvenience that may have caused to you. Your feedback will be shared with the team. More 

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