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Sheraton Eatontown Hotel

3.5 of 5
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6 Industrial Way East, Eatontown, NJ 07724
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Breakfast for 2 Included
Sheraton Eatontown Hotel
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Ranked #3 of 4 Hotels in Eatontown
A recent review
4 of 5 stars Reviewed January 22, 2013
JEMPAM Columbia, MD
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Eatontown Hotel
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Columbia, MD
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 22, 2013 via mobile

Stayed here for a wedding weekend in Ocean Township. Generally satisfactory with only a couple of items I felt required some attention: There was no (or it wasn't working) exhaust fan in the bathroom. The ladies bath/locker room downstairs(?) from the pool was poorly lit and the floor was a little dirty. I thought the fitness room was very nice,... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear JEMPAM, Thank you for taking the time to leave us your feedback. We hope you had a great time at the wedding. The Jersey Shore is the wedding place to be all year around. Our bathrooms are all on an automatic venting system that is constantly running. There aren't in room controls for the vents. I will pass along... More 

Atlanta, GA
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 19, 2013

We stayed here while attending a funeral for a close family member. The rooms were clean and on week days we had access to a free breakfast buffet. Though on the weekends they do charge for the buffet. The beds were comfortable. The staff at the hotel was very nice and gave us a better rate because of our tragic... More 

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Skippie_8, Thank you for taking the time to leave us a review. We really appreciate your feedback and business. Next time you visit the Jersey Shore, we hope it is under more pleasant circumstances. We were sorry to hear about your loss. While the immediate area surrounding Sheraton Eatontown is an industrial park, we do offer free shuttle service... More 

Monmouth Beach, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

The hotel was clean. The staff was professional and very very helpful. Our 4 rooms were assigned as asked to accommodate the many children with us. Melanie and Melissa were wonderful. Thank you all for a great time. We booked 4 rooms for a 12 year old birthday party for our daughter whose birthday always gets marginalized as it falls... More 

Was this review helpful? Yes 1
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Eric W, Thank you for taking the time to leave us your review. We're so glad to hear we were able to play a part in your daughter having a great birthday. Getting to go in a pool in December is a wonderful treat. If we can assist you with any future birthday plans or otherwise, don't hesitate to... More 

Washington, DC
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 16, 2012

This hotel, like most in its' class offers a place to stay and tries to create a relaxing environment. For the most part, this hotel suceeds. The beds are comfortable and the room itself is comfortable. My only concerns are the lack of lights in the outer part of the parking lot-can be a safety concern when coming into the... More 

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byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear celticgirl_10, Thank you for leaving us feedback on your experience. The parking lot lighting situation has been addressed. Many of the lights were knocked by the series of wind storms ranging from Sandy to a couple of Nor'easters. They have all since been repaired. Guest safety and security is our utmost concern. We hope if your travels bring you... More 

Sea Bright, New Jersey
1 review
5 of 5 stars Reviewed December 14, 2012

Dear Sheraton Staff, and Manager Tom; Thanks for doing all of the wonderful things you have done for me!! Thanks for EXTENDING MY STAY, over and over! Now through the end of the year! I wanted to do more than just say it, so I posted what I think about this hotel! The posting is below. Please share it with... More 

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byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Cathy, Than you for taking the time to leave your kind words. I have shared your experience with the staff. It's always a pleasure to be the bearer of good news. We hope that your luck turns and your home is ready soon as much as we've enjoyed having you as our guests. Best wishes for a fantastic 2013.... More 

Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 12, 2012

This is your standard renovated Sheraton offering in an old building with recent renovations. The renovations are nice the room is up to date with nice large LCD TV, great bed and pillows, Free Wi-fi and free breakfast buffet (no meat only eggs, potatoes and continental - fairly blah). The building as I said is old so you still have... More 

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byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear ricknieto, Thank you for taking the time to write about your experience with us. We also appreciate you being our guest. The engineering team could have quickly addressed any issues with the tub. We ask that our guests inform the front desk agents and they will arrange to have a fix in place at a time that is convenient... More 

Monmouth Beach, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed November 30, 2012

We have spent the last month here at the Sheraton Eatontown as a result of the recent storm damage to our home, so we have gotten to know the place well. Our room was spacious and comfortable, and the maids keep it clean for us everyday. The free paper and the free week-day breakfast (not just a continental breakfast) were... More 

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byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Joe G, Thank you so much for taking the time to leave us your feedback. We really appreciate it. I have shared it with the hotel team. The circumstances that have brought your family to ours are unfortunate but everyone in the hotel has enjoyed getting to know you all. It is unusual to say this, but we hope... More 

Harrisburg, Pennsylvania
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 28, 2012

I work for Fema in our Billeting Dept. to place our employees in this property which was/is a task in itself. I had/have the pleasure of working with Samantha Johnson; she has bent over backwards and has done all she can for us. In addition to Samantha, she has a great staff working with here!! They are Adrian and Melanie... More 

Was this review helpful? Yes
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Sherri N, Thank you for taking the time to leave us your feedback. I have shared your comments with the entire team on property. You and your team have been a pleasure to work with. We look forward to accommodating your colleagues and continuing to work with you throughout the disaster recovery. If we can assist you in any... More 

Malibu, California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 25, 2012

After reading many of the previous reviews, I entered my room with great caution, inspecting everything to make sure there wasn't a problem that would make me want to change rooms. Everything looked ok and I had a very comfortable 3-day stay. The walls are thin and I could hear a normal conversation in the next room at one point,... More 

Was this review helpful? Yes
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear msmalibu, It is so wonderful to hear that you enjoyed your stay with us. Thank you for taking the time to leave us your feedback. Due to Hurricane Sandy and the devastating effect it has had on the Jersey Shore, plans for our renovation are currently on hold. We are focusing on accommodating the disaster recovery teams and our... More 

London, United Kingdom
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed October 20, 2012

This is a tired hotel from the moment you enter but it is functional and to be honest I quite liked it. The prices reflect the expectation and we stayed in the club rooms which were ok. It's not a 5 star hotel Sheraton and is barely 4 stars but we had 2 good nights sleep so for me it... More 

Was this review helpful? Yes 1
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Blasterchris, I am sorry to hear that we did not exceed your expectations during your recent stay. Your feedback is appreciated has been shared with the appropriate managers to address. It can only help us improve in the future. Our indoor pool is one of the hotel features that our guests enjoy most so it sees a high volume... More 

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