Sheraton Eatontown Hotel (NJ) - Hotel Reviews

Also Known As:: Sheraton Eatontown; Eatontown Sheraton

Address: 6 Industrial Way East, Eatontown, NJ 07724

Phone Number:

Region: United States > New Jersey > Eatontown

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 4 hotels in Eatontown

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood, Travelocity, Expedia, Orbitz, Venere, Hotels.com, Tingo and Priceline so you can book your Sheraton Eatontown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Jene74

Morristown, New Jersey

Contributor

15 reviews

9 hotel reviews

Reviews in 9 cities

18 helpful votes

“Treated terribly by management. Hotel in major need of updating.”

Reviewed May 10, 2013

We stayed here last Saturday for the NJ Marathon. It was the host hotel. As far as the hotel itself was concerned, it was pretty much par for the course for the Jersey Shore...in need of updates and repairs but decent. After finally settling into our room around 9pm (we had just flown back from a Miami vacation earlier that... More

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Dear Jene74, Please accept our sincere apologies for your experience while staying with us. We strive to make the stay of every one of our guests an exceptional one. It is disappointing for us all to hear we did not make this happen for you and your husband. We hope your time at the New Jersey Marathon and Jersey Shore... More

wherearewegoing1

Mountain Lakes, New Jersey

Senior Contributor

28 reviews

6 hotel reviews

Reviews in 13 cities

12 helpful votes

“Close to the shore”

Reviewed May 2, 2013

We stayed here during the week. As others have mentioned some of the front desk staff are bording on the rude side, but others were pleasant. It is in an industrial area, but only 10 minutes away from the shore and Jersey shore medical center. So the location was good. The room's appointments were not up to date, but acceptable.... More

Dear wherearewegoing1, Thank you for taking the time to leave us your feedback after staying with us. We're so glad to hear that you'll be back to stay with us. Refrigerators for our guest rooms are based upon availability. You may request one during your next stay. We hope to welcome you back soon. Warm Regards, Barb Youchah Corporate Director... More

mark k

ny,ny

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Great staff- Good hotel”

Reviewed April 28, 2013

I read the mixed reviews online and was a bit apprehensive when booking this hotel. As a long time SPG member i mainly stick with SPG hotels. I had spoken to someone at the hotel by phone to discuss a few requests for my stay, and found them quite rude which just made me more apprehensive. My fears were unfounded... More

Dear Mark K, Thank you for being our guest and a loyal SPG member. We appreciate the time you took to leave us your feedback. A commitment to excellent guest service is the backbone of our business and it's uncharacteristic for one of our team members to be rude. Your comments have been passed along so the department head can... More

2York

Toronto

25 reviews

17 hotel reviews

Reviews in 17 cities

30 helpful votes

“A bit of New Jersey”

Reviewed April 17, 2013

I recently stayed at the Sheraton Eatonville hotel while attending a conference at nearby Monmouth College. The hotel is situated in an industrial area so there is not much of a view but it was a full service hotel with a very helpful front desk staff. The room was large, comfortable, clean, quiet and contained the famous Sheraton beds and... More

Dear 2York, Thank you very much for taking the time to leave a pleasant review on your experience with us. I have shared your feedback with our team members. They were all so happy to hear you enjoyed your stay with us. We hope your travels will bring you back to the Jersey Shore soon and you are our guest... More

qoftravel25

Huntsville, Alabama

1 review

“quick family trip to nj”

Reviewed April 16, 2013

Room had 2 beds white linens for everything. table in corner no chairs. wing back chair w footstool to awkward to use around small table. desk and chair was used by one person an other had to sit on bed and use bed table to eat room service. room service was good and food was good. tip is included in... More

Dear qoftravel25, Thank you for taking the time to leave such a thorough review of the property. Your compliments and critiques are equally well received. I have shared your review with management so that the proper praise can be given and any maintenance concerns will be addressed. We hope if your future travels bring you to the Jersey Shore again... More

Barbar S

Red Bank, NJ

“Great sales team!”

Reviewed April 1, 2013

Had an outstanding experience with the sales team for my daughters wedding March 2013. From Samantha, to Denise & Diane everything went smoothly wedding & food & the service outstanding & was throughly enjoyed by all.

Dear Barbar S, We are all so happy to hear your family had a great experience with us. Thank you for taking the time to write a review. Samantha, Denise and Diane appreciate the personal mentions and relayed how much they enjoyed working with you and your daughter. We wish her and her groom a lifetime of happiness. Warm Regards,... More

colsmosis

Keyport, New Jersey

“FABULOUS EXPERIENCE! Amazingly clean, beautiful! Outstanding staff makes this a TOP NOTCH hotel on the Jersey Shore!”

Reviewed March 16, 2013

Just got home from a great night at the Sheraton! We were welcomed at the front desk by a very friendly staff. Tom is the BEST! They couldn't be more helpful! When we got to our room it was GORGEOUS! VERY CLEAN - SPOTLESS -SPACIOUS! The decor was very modern and beautiful - We stayed in the suite - it... More

Dear Colmosis, Thank you so much for leaving such a wonderful and thorough review. I've shared it with the hotel team and they are all thrilled. I'm glad you gave me the opportunity to reassure you prior to your arrival. This is why I leave my email address on every response. Receiving reviews like yours and knowing you left with... More

Scrappy617

2 helpful votes

“Bed bugs in the room”

Reviewed February 24, 2013 via mobile

We woke up in the middle of the night bite by bed bugs found one brought to the front desk and the said they send it out to be test ask if I want another Room. No refund or anything I have to fight for my money back

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Dear Scrappy 617, Please accept our sincere apologies for your experience while staying with us. We take these matters very seriously and act on them immediately. Per hotel protocol we offer to move any guest staying in a room that is under suspect. Then the room and ones surrounding it are taken off market and our pest control company is... More

Gail L

Senior Reviewer

8 reviews

Reviews in 4 cities

“On Business”

Reviewed January 25, 2013

stayed at the Sheraton and was greeted by friendly staff at the desk, happen to meet the GM Tom Richardi who was so sweet and a gentlemen. He offered me top service if I needed. the staff in the restaurant were great, greeted you as you came in and was always there if you needed anyhting. I suggest staying at... More

Dear Gail L, Thank you for taking the time to write a review. We appreciate your feedback and business. When your travel plans permit, we look forward to having you stay with us again. Warm Regards, Barb Youchah Corporate Director Internet Marketing Pacific Concord Investment Corporation Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More

JEMPAM

Columbia, MD

13 reviews

4 helpful votes

“Good stay at a great value.”

Reviewed January 22, 2013 via mobile

Stayed here for a wedding weekend in Ocean Township. Generally satisfactory with only a couple of items I felt required some attention: There was no (or it wasn't working) exhaust fan in the bathroom. The ladies bath/locker room downstairs(?) from the pool was poorly lit and the floor was a little dirty. I thought the fitness room was very nice,... More

Dear JEMPAM, Thank you for taking the time to leave us your feedback. We hope you had a great time at the wedding. The Jersey Shore is the wedding place to be all year around. Our bathrooms are all on an automatic venting system that is constantly running. There aren't in room controls for the vents. I will pass along... More

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Sheraton Eatontown Hotel

Sheraton Eatontown Hotel

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