We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Eatontown Hotel

6 Industrial Way East, Eatontown, NJ 07724
Hotel amenities
Sheraton Eatontown Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #3 of 4 Hotels in Eatontown
A recent review
4 of 5 stars reviewed 5 days ago
Deborah I Bridgeton, New Jersey
Write a Review

238 reviews from our community

Traveler rating
    61
    75
    54
    16
    32
See reviews for
74
39
16
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (45)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (35)
All months
Bridgeton, New Jersey
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed overnight for an all day business function the next day. Room was clean, could use some updating, but nothing too bad. Beds comfortable, hallways quiet. The business rooms were very good. We had a small ballroom in the both the morning and for luncheon, and an ampitheater for the morning work session. Staff was attentive and helpful, room setups... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
70 reviews 70 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here again this year fro January to first week of March. As others have said, the rooms need major updating. Apparently it's going to have to wait for new owners. The property is for sale and the current owners are dropping their Sheraton franchise for now. Hopefully it will regain its luster someday.

Was this review helpful? Yes 2
Henrico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a funeral. The room was fine. Beds very comfortable, clean decent amenities. A large group of 8 had dinner and service was extremely slow. Not from the kitchen but the waitstaff. We found the service in the morning just as slow if you ordered off the menu.

Was this review helpful? Yes
Manchester, New Hampshire
Top Contributor
67 reviews 67 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First off, this is far from my first review but THIS ONE will not be pleasant... I am a frequent traveler, Third world, Europe, North America. I was stupid in booking this hotel to put in plainly and take the blame myself. A 2 + year old eatery at a Sheraton not being on trip advisor (that I can find)... More 

Was this review helpful? Yes 2

Travelers are raving about these Eatontown hotels

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

I proudly purchased my first brand new vehicle-2015 Dodge journey, had it for 3 days, and it was keyed overnight while I was at a wedding on their property. This was an ultimate violation of a customer and I was never given any special attention by this hotel, no customer satisfaction offered, I was simply dimissed without consideration. I had... More 

Was this review helpful? Yes 2
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Danamarie322, We take customer service and guest security very seriously. I spoke with Susan Paley, our Front Office Manager and she was on duty the morning you realized there was damage to the car. She sat with you and ordered you breakfast in the lobby while waiting for the police to arrive. She did her best to assist in... More 

New Jersey
Top Contributor
55 reviews 55 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2015

We were there for a holiday party. The event staff was accommodating to the overflow of people, and ensured that we got our money's worth. Everyone at the hotel seems to work very hard, and in particular, the front desk staff. They are chronically understaffed, to the point that some are working 7+ days in a row. The owners would... More 

Was this review helpful? Yes
Fairlawn, Ohio
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 4, 2015

I am extremely disappointed with the quality of this Sheraton in comparison to other Sheratons I have stayed at. First of all, my room was not cleaned one day and when it was serviced they did not replenish clean coffee cups and the bathroom was not properly cleaned. There was a loose electrical socket in the bathroom posing a hazard... More 

Was this review helpful? Yes 1
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Koropi, Thank you for taking the time leave us your feedback. I have shared your comments with management so any outstanding issues can be addressed. It is only through feedback that we can correct problems affecting our guests. We hope if travel plans bring you back to the area, that you will give us another chance. Warm Regards, Barb... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

I was attending three day meeting in the area and booked this hotel due to the reviews found online. Upon arriving at the hotel I was greeted by a friendly employee who checked me in with 5 min! I dropped off my luggage and quickly ran to my meeting. When I returned to the hotel later that night I found... More 

Was this review helpful? Yes 1
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Latasha B, Thank you for taking the time to leave us your feedback. The staff remembers your visit and are still sorry that we were unable to meet your needs. The issues you found related to your accommodations have all been addressed for future guests by our engineering staff. If travels bring you to the area again, please don't... More 

wolfp10
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 21, 2015 via mobile

I stayed at the Sheraton in March for a business trip. My room was comfortable, clean and quiet. Staff was nice and friendly. The gym was well stocked and comfortable. The pool felt dated and the hallways and carpeting could be updated, but otherwise this is a quality hotel in a nice area.

Was this review helpful? Yes
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Wolfp10, Thank you for taking the time to leave us your feedback. We appreciate your business and hope to welcome you back soon. Warm Regards, Barb Youchah Internet Marketing Manager Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

The Sheriton has a shuttle service that proved to be invaluable. The drivers; Tom, John and the older gentleman, who's name I've forgotten, were excellent sources of information on the nightlife, shopping and the basic dos and donts for the area. They were quick, punctual and pleasant people to be around. Any questions I had about traveling to New York... More 

Was this review helpful? Yes 1
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Ryan A, We are so pleased to hear you enjoyed your experience with us. Our shuttle/concierge team always make us proud. I shared your comments with them and they were so happy to be of service. We look forward to welcoming you back. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Bathroom (5)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (3)
Viewed
View from room (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities