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All 4 Eatontown hotels

Sheraton Eatontown Hotel

3.5 of 5 Hotel   |   6 Industrial Way East, Eatontown, NJ 07724
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    This weekend 11/28/2014
    $119/night
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Ranked #3 of 4 Hotels in Eatontown
A recent review
3 of 5 stars reviewed 1 week ago
CVictorT Atlanta, Georgia
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222 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Top Contributor
145 reviews 145 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It's a huge hotel with typical Sheraton service. The building inside and out looks dated. Room is the best part, very comfortable and good size. Excellent beds. Fitness center is just right. Location is good if your plan to go the beach but traffic to Brunswick is pretty bad.

Was this review helpful? Yes 1
Florida
Top Contributor
219 reviews 219 reviews
97 hotel reviews
255 helpful votes 255 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reeading reviews I got this hotel on Hotwire - I was worried!! The hotel is very nice, very clean and welcoming. The bar, restaurant and quality of food was better than normal hotel quality. I would book this hotel anytime. My only issues was the lady on check-in. Thankfully a gentleman came and assisted her. I had two rooms at... More

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear PaulA, Thank you for taking the time to leave us your feedback and we're glad you chose to be our guest. I have shared your comments with our front office manager so she can address any training issues and isolate this incident. Constructive criticism only helps our team grow and improve. If travels bring you to the area again,... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I rented rooms 514 & 516 on October 18 & 19. When I woke up the morning of the 20th I discovered several bites on my arm, neck and back of head. Not knowing what they where I showed it to family members only during breakfast. Further investigation showed the bites to be apparently from bedbugs. I immediately called the... More

Was this review helpful? Yes 3
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Charlie_Safdie, We take any complaints of suspicion of bed bugs very seriously and have protocols in place to combat any confirmed cases. Our team deployed a pest control professional to the room in question on two separate occasions and no evidence of bed bugs was found. As a precaution, that room and the ones surrounding it were run through... More

Travelers are raving about these Eatontown hotels

New York, New York, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 11, 2014

We contracted 2 nights for our wedding guests at the Sheraton Eatontown Hotel. We worked with Salvatore and he was very helpful. PROS: The hotel has a very affordable wedding package. Sal was very helpful and flexible. I had to change my contract about 3 times because of sudden changes in guest count. I did not get docked or charged.... More

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear AmyL, Congratulations on getting married! We are glad to hear you had a good experience at our hotel. Salvatore is a valued member of our sales team. Unfortunately we had to make some quick repairs to the water system, we are very sorry for the inconvenience. Wishing you and your husband a lifetime of happiness together. We hope to... More

London, United Kingdom
Top Contributor
189 reviews 189 reviews
74 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed September 30, 2014 via mobile

Very early 80's and rather dated. I thought I was in the film 'back to future'. Great location for where I wanted to be but very underwhelmed by the experience. Plus points are free wifi and free parking. Other than that book elsewhere if you can.

Was this review helpful? Yes 2
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear 1879fulham Thank you for taking the time to provide your feedback. It is the only way for us to learn where we need to improve. Your guest experience and satisfaction are very important to us. I have shared your comments with management so they can address any issues. We hope you will give us another try after the refresh.... More

New York City, New York
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 27, 2014

Stayed here for a wedding in August 2014. We got a "deal" on the rooms for the wedding, but it was still rather high for the facilities. Customer service was good. The rooms themselves were of nice size, bathrooms a bit outdated. All in all, everything was clean. Location I can't comment on as we were being bussed for the... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Burnzes24, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your comments with management so... More

Alexandria, VA
Top Contributor
584 reviews 584 reviews
66 hotel reviews
358 helpful votes 358 helpful votes
3 of 5 stars Reviewed September 17, 2014 via mobile

We stayed here 3 nights.The employees are generally helpful aside from one front desk person who was rude upon our arrival. The Concord restaurant looks cheery but has mediocre to lousy food. The service in this restaurant is very good though?. The room was spacious and the bed was comfortable enough.The floors were not vacuumed. The bathroom was good sized.... More

Was this review helpful? Yes 3
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear VAChuck, I'm very sorry to read that your stay did not exceed expectations. We strive to provide exceptional service and a product that is to standards. I have shared your comments with management in housekeeping, front office and food and beverage departments so they can address any issues. We appreciate your business and hope to welcome you back once... More

Chestertown, Maryland
Top Contributor
63 reviews 63 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 16, 2014

Just returned from an overnight stay on business. The room was lovely, very clean - super comfy beds. Everything you could want including a great pool. BUT - why must there always be a "BUT"? - we ate the buffet breakfast in The Concord Café. Big mistake. I do not understand how anyone can ruin eggs that way. They were... More

Was this review helpful? Yes 3
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear TravelingDiner1967, Thank you for taking the time to leave us your feedback. Your satisfaction is very important to us and I'm sorry breakfast was not to your standards. I have shared your comments with our Chef so any issues can be addressed. We appreciate your business and hope to welcome you back in the near future. Warm Regards, Barb... More

Miami, Florida
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 25, 2014

My husband and I stayed here for a wedding with the rest of the party and out of town guests. I spent the day in the suite with the bridal party and the A/C decided to die. they did come fix it but it took a while. When I finally got my room (late check in time of 4p) the... More

Was this review helpful? Yes 7
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear honeybear537, I'm very sorry to hear we were unable to exceed your expectations during your recent stay. Your comfort and experience are very important to us. Unfortunately there was a car accident that knocked the power out at the hotel and all of the AC units didn't boot up correctly. Because it wasn't a uniform problem throughout the hotel,... More

yonkers
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 25, 2014

A little hesitant writing this review because I feel this is a very well-kept secret. My family has stayed at this hotel a couple of times and each time we've had a great time. The closeness to beaches and shopping makes it a very convenient location. The hotel has a nice pool (my kids enjoyed it), a smallish exercise room... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Peter C, I am so glad to hear you and your family have had a wonderful experience with us. Thank you for your business and feedback. We look forward to welcoming you all back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More

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Additional Information about Sheraton Eatontown Hotel

Address: 6 Industrial Way East, Eatontown, NJ 07724
Phone Number:
Location: United States > New Jersey > Eatontown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Eatontown Hotel 3.5*
Number of rooms: 208
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Also Known As:
Sheraton Eatontown
Eatontown Sheraton

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