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Sheraton Eatontown Hotel

3.5 of 5
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6 Industrial Way East, Eatontown, NJ 07724
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Sheraton Eatontown Hotel
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Ranked #3 of 4 Hotels in Eatontown
A recent review
4 of 5 stars reviewed 1 week ago
wolfp10 wolfp10
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231 reviews from our community

Traveler rating
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    75
    51
    16
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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wolfp10
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Sheraton in March for a business trip. My room was comfortable, clean and quiet. Staff was nice and friendly. The gym was well stocked and comfortable. The pool felt dated and the hallways and carpeting could be updated, but otherwise this is a quality hotel in a nice area.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Sheriton has a shuttle service that proved to be invaluable. The drivers; Tom, John and the older gentleman, who's name I've forgotten, were excellent sources of information on the nightlife, shopping and the basic dos and donts for the area. They were quick, punctual and pleasant people to be around. Any questions I had about traveling to New York... More 

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Cinnaminson, New Jersey
Top Contributor
68 reviews 68 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 11, 2015

Stayed here for a week on business. This is an older hotel that is in need of some renovations/updating. There were three of us traveling in separate rooms, and out of our sample of three rooms, each one of us experienced some sort of issue. My colleague had no heat, my other coworker had no heat and mud all over... More 

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byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Kelli0896, Thank you for being our guest and taking the time to write such a thorough review. Please accept our apologies for the issues you and your colleagues experienced during your stays. I have shared your comments with the team so they can address any outstanding issues. If travels bring you to the Eatontown area again, we look forward... More 

laurel, maryland
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

The storm of the century was fast approaching and my son, his girlfriend and baby son were right in its path. As a Mom that lives out of town, I was worried that they were going to be without heat and electricity. I called a few hotels and was given the Sheraton as someone that had a back-up generator just... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear debbie b, Thank you for taking the time to write about your experience. We pride ourselves on providing a great guest experience and Sue and her team are instrumental in that. We were all glad that the storm was a near miss and we were able to keep your son and his family safe. If any future needs arise,... More 

New York City, New York
Top Contributor
56 reviews 56 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 26, 2015

The hotel is somewhat fine. Clinging on to three star. It's pretty dated and in terrible need of an overhaul. Overpriced for the area. Old fixtures in the bathroom and the toilet needed a good jiggle to stop running. Beds are not that comfortable. Staff seems friendly. But in general you are paying a premium for the Sheraton name which... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear BackPackGuy007, Thank you for being our guest and taking the time to leave us your feedback. I have shared your comments with management and engineering to address any outstanding issues. We hope that if travels bring you to the area again, you'll give us another try. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Travelers are raving about these Eatontown hotels

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was the second New Years Eve we spent at the hotel. Great hotel to share this experience. The Club Level room was a little crowded but the hotel made sure those that could not be there had received vouchers for breakfast the next morning. Hotel is clean, beds comfortable, food great. The staff is warm and friendly and try... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Usslibertyhouse, Thank you for taking the time to leave us your feedback. We are glad you spent New Year's Eve with us again and had a great stay. We hope to welcome you back again next year. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

1 review
5 of 5 stars Reviewed December 2, 2014

Before I went to this hotel I was a little hesitant and nervous because of all the reviews that I've read. However when I got there it hit me by surprise that everything was the opposite of what I have read! The people were extremely nice and helpful, the room was clean, the beds were very comfortable, the pool was... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Davidbrand, Thank you for taking the time to write a review for us. We're so glad to hear you enjoyed your stay. We look forward to welcoming you back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Naples, Florida
Top Contributor
71 reviews 71 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed November 23, 2014

This is not a good hotel and, in my experience, not up to Sheraton standards. When I opened the sink faucet in my room it spit out a lot of air at high pressure followed by muddy water which eventually cleared after about fifteen to twenty seconds. However, the drain was almost completely clogged, so the dirty water sat there... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear JEddleman, I'm very sorry to hear we didn't exceed expectations during your stay here. We strive to provide the best possible guest experience and fell short of this goal. Our engineering staff would have gladly addressed and repaired any plumbing issues had they been made aware. If they couldn't, we would have moved you to a more comfortable room.... More 

Atlanta, Georgia
Top Contributor
207 reviews 207 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

It's a huge hotel with typical Sheraton service. The building inside and out looks dated. Room is the best part, very comfortable and good size. Excellent beds. Fitness center is just right. Location is good if your plan to go the beach but traffic to Brunswick is pretty bad.

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear CVictorT, Thank you for taking the time to leave your feedback. We're glad to hear you enjoyed your stay. If plans bring you back to the area, we hope to welcome you back. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Florida
Top Contributor
239 reviews 239 reviews
100 hotel reviews
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed October 28, 2014

Reeading reviews I got this hotel on Hotwire - I was worried!! The hotel is very nice, very clean and welcoming. The bar, restaurant and quality of food was better than normal hotel quality. I would book this hotel anytime. My only issues was the lady on check-in. Thankfully a gentleman came and assisted her. I had two rooms at... More 

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear PaulA, Thank you for taking the time to leave us your feedback and we're glad you chose to be our guest. I have shared your comments with our front office manager so she can address any training issues and isolate this incident. Constructive criticism only helps our team grow and improve. If travels bring you to the area again,... More 

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