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All 4 Eatontown hotels

Sheraton Eatontown Hotel

3.5 of 5 Hotel   |   6 Industrial Way East, Eatontown, NJ 07724
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Ranked #3 of 4 hotels in Eatontown
A recent review
4 of 5 stars reviewed 5 weeks ago
Carlykate Lake Hopatcong
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180 people have reviewed this hotel

Traveler rating
    49
    58
    35
    15
    23
See reviews for
59
31
14
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Clifton, Virginia
Top Contributor
126 reviews 126 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

There is a Staybridge on the other end of the parking lot, stay there. This Sheraton is aged and not that clean. The room smelled of lots of freshener. The soaps are sweet to the point of unusable, we ran out to buy Dove. The drains ran slow, we had to call maint to get the toilet to flush. The... More

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Lake Hopatcong
1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

On the morning that my family and I checked out, I walked into the pub and started a conversation with the bartender about her wine selection. She was extremely knowledgeable about each product we spoke of. It was obvious that she loved her job and was proud to be there. The waitress was also on top of her game and... More

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Carlykate, We're so glad to hear you and your family enjoyed your experience in JR's. We are proud of our staff and the level of service they provide. They enjoy hearing positive feedback, thank you for taking the time to leave yours. We hope to welcome you back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing byouchah@sheratoneatontown.com More

Harrisburg, PA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 8, 2014

I have had at least three visits to this hotel. I was welcome on each visit and my platinum status was recognized. The hotel is located in an industrial area that appears to have lost some of its shine. The hotel appearance is rather bland, but its interior has recently been renovated and appears comfortable and beautiful. The exercise room... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Korpu, Thank you for being our guest and taking the time to leave your feedback. We're glad to see you enjoyed your stays with us. We hope to welcome you back soon. Warm Regards, Barb Youchah | Business Travel Sales Manager | Internet Marketing Manager Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2014 via mobile

My family and I ( all five of us) went to spend New Year's Eve there. Great hotel. Price was right. Stayed on club floor. Treated like royalty. Food was wonderful. Swam until 10pm that went down to bar to celebrate the new year. Great family place. Also great runaway when you just need to get away. Plan on doing... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear USSLIbertyHouse, Thank you for taking the time to leave us your feedback. We are so pleased you chose to ring in the new year with us. We look forward to welcoming you back in March. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More

Ocean City, New Jersey
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2014

I booked this hotel for an overnight stay for a baseball tournament. The staff is what makes this hotel. Everyone working there was very nice and extreamly accomodating. The hotel is very large and the rooms are older but it is still very well maintained. The kids did use the pool and thought it was great. The only thing I... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Denise O, Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. Getting to swim is always a treat. We look forward to welcoming you back. Best of luck in baseball tournaments in the future. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More

Syracuse, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 13, 2014

I selected this hotel because of it's rating and it was close to the location where I had 4 days of business meetings. The experience was a very negative one right from the start! I checked in and there was an error from what I had requested to what had actually been booked. It was not a tremendously big deal,... More

Was this review helpful? Yes 2
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Biz_Builder, Please accept our apology for not providing an outstanding guest experience for you. Your comments and feedback have been shared with our department heads to address any issues and training needs. All of our guests are very important to us regardless of the booking engine. When rooms are not booked directly with the hotel through our web channels... More

Travelers are raving about these Eatontown hotels

Chesapeake, Virginia
Top Contributor
125 reviews 125 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 30, 2013

I chose this Sheraton for an overnight business trip, based on its location and Sheraton’s reputation. As far as location, it is near many good restaurants and even has a well-reviewed restaurant, JR’s, on-site. It was nearly dark when I arrived, so I can’t very too much as to its initial eye-appeal and I also departed rather early at low-light.... More

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear WA2world, Thank you for taking the time to leave your feedback. We appreciate your time and business. We hope to welcome you back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing byouchah@sheratoneatontown.com More

Frederick, Maryland
1 review
4 of 5 stars Reviewed November 6, 2013

The stay here was really nice. The staff was pleasing and were helpful. The bar/restaurant was the only thing I did not really like. The food was expensive and totally not worth it, breakfast was good though. The sheets were clean and the wake up call was on time.

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byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Yeswanth E, Thank you for taking the time to leave us your feedback. Glad to hear you enjoyed your stay overall. I'm sorry to hear you didn't have the best experience in JR's. It's very rare that we get a complaint in that department. I hope if you return, you will give us another try. Thank you for being... More

long island, ny
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel was great and the staff could not have been nicer (from check-in to maid service to room service, everyone was very friendly)! I would definitely return there and recommend it to any colleagues!

Was this review helpful? Yes
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Frg0215, Thank you for taking the time to leave us your feedback. We are so pleased to read you enjoyed your stay with us. We hope to welcome you back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing byouchah@sheratoneatontown.com More

Norwalk, Connecticut
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2013

As a member of the Starwood family, I recognize extraordinary customer service and this property is a prime example of that. Melanie, the reservations coordinator, exemplified this by going above and beyond to help myself as well as my party. Melanie was very knowledgeable and everything you would expect from a remarkable, top notch Starwood employee. I will definitely visit... More

Was this review helpful? Yes 1
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear InTheHotelBizz, Thank you for taking the time to leave us your feedback. We are pleased to read you had a pleasant experience with Melanie and the rest of our staff. We hope to welcome you back soon. Warm Regards, Barb Youchah Corporate Director Internet Marketing byouchah@sheratoneatontown.com More

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Additional Information about Sheraton Eatontown Hotel

Also Known As:
Sheraton Eatontown
Eatontown Sheraton
Address: 6 Industrial Way East, Eatontown, NJ 07724
Phone Number:
Location: United States > New Jersey > Eatontown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Eatontown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Eatontown Hotel 3.5*
Official Description (provided by the hotel):
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 
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