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Sheraton Eatontown Hotel

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6 Industrial Way East, Eatontown, NJ 07724
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1 room 1 adult
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Sheraton Eatontown Hotel
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275 Reviews from our TripAdvisor Community

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Hartford, Connecticut
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I found their staff who were waiting the tables and servers etc. were very good - UNFORTUNATELY -. Not the hotel you see in the pictures. The rooms are old - need updating and have patchy wallpaper and broken items like mirrors with tape holding it together and bathroom seat that was broken. Heating system makes a loud clunking noise.... More 

Helpful?
Thank whataboutthecustomer
New Castle, Delaware
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Asbury Park Beach was our focus for this trip. We stayed at the Sheraton Hotel in Eatontown NJ just 10-15 minutes away from several beaches in the area. The hotel staff were nice and professional. The hotel was clean and decorated very nicely. They have complimentary Dasani Water & Starbuck's coffee in the rooms, that was a win win for... More 

Helpful?
Thank Drea W
Point Pleasant, New Jersey
Level Contributor
172 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the sheraton Eaton town is a well run hotel .it's clean everywhere. from the lobby,to the parking area. it is well lit,and is located five minutes from several major roads. located on highway 35, it's a quick ride to the garden state parkway,rt.18,highway 36. a great place to have your event.

Helpful?
Thank Vincent D
Eatontown, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

Very professional, kind, and courteous staffs. . Room was very nice and clean. Really liked the drivers that provided shuttle service to take you around Eatontown. Staff made my stay comfortable, fun.

Helpful?
Thank Ronald E
Jacksonville, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 16, 2015

I'll start with the good, and the basics are all there. The staff were all courteous and helpful, and the rooms were both spacious and clean. Climate control within the room worked well, and the bed was very comfortable, so we slept well. To top it off, the on-property restaurant, JR's Restaurant and Lounge, served ample portions of good food... More 

Helpful?
Thank dasfl49
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear dasfl49, Thank you for taking the time to leave us your feedback. I have shared your comments in regards to the coffee and food with our chef. We are sorry to hear the taste fell short of your expectations. We are in the process of putting together a property improvement plan for the upcoming year. We hope if your... More 

Newark, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 16, 2015

We took one sweet and one club room. The staff was very helpful. the baseboard heating in the sweet is not regulated by thermostat and the room was extremely hot all night. We wished we would have known that so we could request a turn off.

Helpful?
Thank TalmidChochom
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear TalmidChochom, Thank you for taking the time to leave your feedback. I have alerted engineering with regards to the temperature in the suites. In the future, simply alert the front desk and they will see that the proper adjustments are made for your comfort. We appreciate your business and hope to welcome you back soon. Warm Regards, Barb Youchah... More 

New Jersey
Level Contributor
249 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed December 6, 2015

Staff was friendly although there was some confusion regarding our reservation. This hotel could use an update but it was clean. The bar scene was good and we had so much fun doing karaoke!! Dinner was really good and so was the wait staff. Appetizers were good. Calamari and mozzarella moons. Entrees good shrimp scampi and filet. Dessert was a... More 

Helpful?
Thank Anne C
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear Anne C, Thank you for leaving your feedback. I have shared your comments regarding breakfast with the food and beverage team so they can address any training issues. We are glad to hear that you enjoyed the rest of your stay and we look forward to welcoming you back. Warm Regards, Barb Youchah Internet Marketing Manager Sheraton Eatontown Hotel... More 

nyc,ny
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed October 13, 2015

I just finished a two night stay at the hotel. Considering that Eatontown is not a first or second tier location, the hotel is surprisingly good and checks all of the boxes: indoor pool and jacuzzi, 24 hour gym, good on site restaurant, Club lounge that stays open on the weekends and decent rooms (at least on the Club floor).... More 

Helpful?
Thank rtlaw
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear rtlaw, Thank you for taking the time to leave us your feedback. I shared your comments with Kevin and Habib and they are pleased you enjoyed your experience. Please accept our apologies for the inconvenience with your keys as well as the hissing sound. That is odd and I will make engineering aware. We hope if travels bring you... More 

Saint Louis, Missouri
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed October 9, 2015

The pluses: So the location worked for us on a business trip, and we got a fabulous corporate rate (<$100). The room was quite large (deluxe king), and the bedding itself seems new and updated. The minuses: The lobby was updated, but the rest of the hotel is unbelievably old and in need of an update. Wallpaper from 20-30 years... More 

Helpful?
Thank cl8855
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear cl8855, Thank you for taking the time to leave us your feedback. We are sorry to hear you didn't have an enjoyable experience. The business and satisfaction of all of our guests are very important to us. I have shared your comments with the team so issues you related can be addressed. We hope you will give us another... More 

Travelers are raving about these Eatontown hotels

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 23, 2015

The location was perfect for a weeklong business trip - right down the street from the company I was visiting. The lobby was clean, room was clean, but smelled like disinfectant. I had to call for housekeeping to repair the bathtub drain so that I could take a bath - the plug needed to be replaced. One thing that bothered... More 

Helpful?
Thank DM0420
byouchah, Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review

Dear DM0420, Thank you for taking the time to leave us your feedback. It is through hearing about your experience that allows us the opportunity to improve for the next guest. I have shared your comments with our service team so they can address any issues. We appreciate your business and hope to welcome you back on your next business... More 

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