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Crystal Inn

170 Main St, Eatontown, NJ 07724 (Formerly Crystal Motor Lodge)
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44 Reviews from our TripAdvisor Community

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Traveler rating
    6
    10
    5
    5
    18
See reviews for
7
13
7
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (7)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (3)
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Eatontown, New Jersey
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A happy place. The inn is as advertised. It is clean. The bed is good. The bathroom and room are more than adequate for the purpose. The air-conditioner works and is quiet. Parking is good. The price is utterly reasonable. Breakfast is a bit sparse but the price is right so deal with it. I recommend it for a couple... More 

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My kids and I have stayed here a handful of times. We always come back because the staff is great, especially Tina at the front desk. She and the rest of the staff go out of their way to make the weekend trips with my kids really comfortable. The pool is amazing - always kept so clean. Rooms are clean.... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 4, 2015

Crack hotel, rathole welfare, lowlifes. That's all you will see in this dump. Rooms look like they were painted by 3 year olds. Rugs smell like urine. Believe it or not I was told they were just renovated. Save yourself from misery and go somewhere else.

Was this review helpful? Yes 1
GM-Eatontown, Manager at Crystal Inn, responded to this review

The Crystal Inn is happy to accommodate guests of all types. However, none of our guests are crack users, welfare recipients, or lowlifes. As you may see from other reviews, many guests that choose to stay with us do enjoy their stay; these guests include families, business travelers, and vacationers. More 

Travelers are raving about these Eatontown hotels

Eatontown, New Jersey
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 29, 2015

My wife and I stayed the Crystal Inn, Eatontown NJ this past Memorial Day weekend and we were pleasantly surprised by the value of this hotel. The complimentary breakfast and pool access for such a low nightly rate compared to other hotels in the area were an unexpected bonus. However, while my wife and I were lounging around the pool... More 

Was this review helpful? Yes 5
Glasgow
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 2, 2014

My wife and her brother stayed here for 3 nights from the 25 Oct and they found the Crystal Inn to be very good value for the money paid, the room was of a good size and had 2 dbl beds and was cleaned every day and kept spotless. The staff were always very pleasant and helpful.

Was this review helpful? Yes
GM-Eatontown, General Manager at Crystal Inn, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay is just around the corner, please call us if there is anything we can help you with! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 1, 2014 via mobile

We requested a non- smoking room however the first thing that we noticed when we opened the room to our door was the heavy odor of cigarette smoke. The smell was in the curtains, the bed sheets and the pillows. While the room appeared clean there was noticeable wear and tear on the light fixtures and in the bathroom. The... More 

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GM-Eatontown, General Manager at Crystal Inn, responded to this review

Thank you taking the time to provide us with such detailed feedback about your accommodations. I am very sorry to hear that the room did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. More 

Huntington, New York
2 reviews
1 of 5 stars Reviewed August 27, 2014

My boyfriend and I stayed here because wr were going to visit a friend for his birthday. The guy at the desk charged me a early check in.. what ever it was at 6 am and we had driven all night from Long Island. Had a few hours to sleep before meeting with our friend and starting the day. We... More 

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GM-Eatontown, General Manager at Crystal Inn, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that there was a miscommunication between our staff regarding your stay. Your comments are essential to educating our staff so that we may provide better service. If you would like to discuss your stay personally, please email us... More 

New York City, New York
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 4, 2014

My daughter and I signed up for a last minute triathlon nearby. This was the only hotel available, so we felt like we had to stay there. From the start it felt cheap, and made us feel uncomfortable with the number of staff and people hanging out in the parking lot and the noise. When we got to the room,... More 

Was this review helpful? Yes 2
GM-Eatontown, General Manager at Crystal Inn, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things did not meet your expectations. Please note that your concerns have been passed on to our frontdesk/housekeeping management. We do hope you give us another chance as we will definitely improve our services. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

Do yourself a favor and do not stay here. I booked a room online and, when I got there, I was given a room, totally different to what I was guaranteed. First off, the lobby smells like urine. Then, when I found out the room I was given was wrong, I was told there was no guarantee if I booked... More 

Was this review helpful? Yes 2
GM-Eatontown, General Manager at Crystal Inn, responded to this review

Dear Cheryl B, I am sorry to hear about the negative experience that you had during your stay with us at the Crystal Inn. While we strive to exceed all of our guests' expectations, there are times in which booking channels (or other outside sources) mistakenly reserve a wrong "Room Type". I am glad that we were able to rectify... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

Stayed at the Crystal Inn for 7 Days. Due to work deadlines I did not leave my room much. 1. Tina and front desk personnel made me feel extremely welcomed throughout my stay. 2. The entire hotel grounds including the room and the bathroom were exceptionally clean. 3. Housekeeping was very accommodating. 4. Complimentary continental breakfast was a nice surprise.... More 

Was this review helpful? Yes 1
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