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Holiday Inn East Windsor - Cranbury Area

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399 Monmouth St, East Windsor, NJ 08520
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Holiday Inn East Windsor - Cranbury Area
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Holiday Inn East Windsor - Cranbury Area
Holiday Inn East Windsor - Cranbury Area
Holiday Inn East Windsor - Cranbury Area
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353 Reviews from our TripAdvisor Community

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Traveler rating
    210
    85
    29
    9
    20
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120
46
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87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (86)
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There are newer reviews for Holiday Inn East Windsor - Cranbury Area
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

I stayed at the Holiday Inn just about a week ago. I had great front desk service from William H. He made me feel right at home! I had a very clean and nice room. It was very quiet as well. The breakfast was good, but could have been a little better. I was impressed with how friendly all of... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

Checking in with my friends for the weekend, I was greeted by William Hollis who was absolutely delightful! His customer service was outstanding and I would recommend this hotel to all of my friends and family! :)

Was this review helpful? Yes 2
New York City, New York
1 review
5 of 5 stars Reviewed August 18, 2014

Attended a wedding here on August 17th. This Holiday Inn management and staff went out of their way to make it absolutely fantastic. The hotel itself is impeccable and the management and waitstaff could not have been more accomodating or pleasant - the food was delicious and the portions quite large. I would highly recommend this establishment to anyone considerating... More 

Was this review helpful? Yes
New Rochelle, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

I have to say the front desk staff was very welcoming , informative and bright and cheery ! I was helped by a lady named Laura and the girl assisting her Amy. They gave me directions to places I needed to go and were very nice to my children...Truly because of them I would use this hotel again !

Was this review helpful? Yes 3
2 reviews
4 of 5 stars Reviewed August 14, 2014

We were actually a day early in our arrival plans. However, we were greeted by two smiley enthusiastic staff, William H and Silvie A. Silvie was very attentive and showed concern, because they were for the most part booked, especially non smoking rooms a wedding was going on etc... We had traveled from upstate New York. What we liked about... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear Dwayne S, Thank you so much for the outstanding review about your recent stay with us at the Holiday Inn East Windsor and our exceptional staff! Your review will definitely be shared with William and Silvie as well as the rest of the staff. I am sure they would love to read your wonderful comments. Thank you again, and... More 

1 review
5 of 5 stars Reviewed August 11, 2014

We began our stay by being warmly greeted by a young man named Jared. He was wonderful. I felt like Jared was a member of my family. The lobby was very clean and comfortable. We were pleasantly suprised when we got to our room - the extra towels we requested were already there! Its a small little thing like that... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear Suzette D, Thank you for the wonderful 5-star review! It is great to hear that Jared greeted you warmly upon arrival and made sure all your requested items were in your room when you checked in. The customer experience is our number one priority, and we are delighted to hear that the staff made sure that your stay was... More 

Rome, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 8, 2014

Front desk girl was great. Check in was simple. Room was small but very clean. Outside pool was nice. Free breakfast at their restaurant for kids under 12. It's your typical Holiday Inn Hotel! Comfy beds. One dislike.... The coffee was terrible! I'm not a coffee snob but jeez.... watered down grossness. Run to Dunkin or the 7-11 down the... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear linoz2000, Thank you for the wonderful review of your recent stay at the Holiday Inn East Windsor! We are thrilled to hear you completely enjoyed your accommodations and all the amenities we have to offer. We greatly appreciate your feedback, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn East Windsor More 

Harrison, New York
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 2, 2014

If there was a 0 star available on here this hotel would definitely fit in that category. The front desk staff were rude and did not even do the basic acknowledgement of IHG standards. My husband is a Platinum Elite and was treated like nothing. They didn't once acknowledge his status, much less offer the Thank You bonus pts or... More 

Was this review helpful? Yes 7
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear swt85tiners, We apologize that you were not completely satisfied with your stay at the Holiday Inn East Windsor. We have addressed your review with management and we would like to take this opportunity to reply to your comments. Several of our front desk representatives are new and are still in training. We do apologize that you and your husband's... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

I travel to East Windsor every other month for business and always stay at the Holiday Inn. As I was booking my next stay I saw a review that compelled me to write this review. I've always been greeted with warm friendly smiles at this hotel. I recently asked to speak with management regarding a conflict with a reservation and... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear Marc19652014, Thank you for the wonderful review! We are thrilled that you continuously choose to stay at the Holiday Inn East Windsor, and always have an exceptional stay. We can't thank you enough for all the comments you left about our outstanding staff, and your review will be shared with everyone here. Thanks again, and we look forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I always stay here whenever possible. They got the best professional staff. The overall service is top notch. I wish the breakfast is served around 6 instead of 7. Sometimes I arrive at the front desk, tired and moody but my angel eyes, Sylwia always makes me smile. Thanks Sylwia!

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear Cwolfff, Wow - thank you! We are very happy to hear that you continuously choose to stay with us at the Holiday Inn East Windsor when you are in the area and always have a fantastic time. We will be sure to share your review with Sylwia and the rest of the staff as I am sure it will... More 

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