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Homewood Suites Dover-Rockaway

#1 of 1 Hotels in Dover
Certificate of Excellence
3.0 of 5
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2 Commerce Center Drive, Dover, NJ 07810
Homewood Suites Dover-Rockaway
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Ranked #1 of 1 Hotels in Dover
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
mammahearts4 Brookhaven, New York
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256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brookhaven, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I (husband and 4 kids)stayed here for a night on our way into Pennsylvania. It was extremely packed which I was surprised with because of the day we stayed. That made me nervous, but we got into our room we where blown away! ! We got the king suite. It is basically a 2 bedroom apartment! It... More 

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Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

It was such a pleasure having you as our guest! We're delighted to see that the family enjoyed their time with us. We hope you enjoyed your trip into Pennsylvania as well. Please come visit us again soon! More 

Lewes, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel and staff are very nice. The pool and fitness center helps a lot. The complimentary breakfast helps if you are in a hurry. I have stayed here before and would stay here again. I had a great night's sleep being away from home.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Thank you for your kind review. Our staff prides themselves on our guest comments and were thrilled to read your review. We hope to welcome you home again soon. Thanks again for taking the time to share your experience! More 

Matthews, North Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here because our usual place had no availability and were pleasantly surprised. This is now our go-to place when we are in the area. Everything was great! The hotel was quiet, the room was clean and well-equipped, the breakfasts were excellent and the staff was friendly and helpful. They even have a complimentary dinner from 5:30-7:30 although we... More 

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Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Let me start by saying we are THRILLED to be your new go-to place when visiting the area! Thank you for taking the time to share your comments for others to see. I've shared your experience with our staff and it made their day. They put a lot of pride into their work and it's great to see them recognized.... More 

Youngsville, NC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice, staff is excellent. But beware if you are an avid HH point users, this hotel has gone way up in the past few years as far as the amount of points per stay; cost in dollars is way up as well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Thank you for your review Maurice G. We appreciate your repeat business. In response to your comments about our prices, we do extensive research to ensure we are priced accurately with our competition of hotels in the area. In terms of the amount of points needed for your stay, I have no indications that our rooms are more points than... More 

Wilmington, NC, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel for the money. I had several glitches while at this Homewood, but my stays at other Homewood properties have been stellar, so I think these were merely anomalies. The construction of a new hotel next door is not helpful (excessive noise) and the walls seemed awful thin to me in comparison to the other four... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Thanks for providing us with the feedback from your stay with us. I can understand your concerns with the noise from the construction next door. They are close to completing the nosiest part of the job so we all look forward to that. I appreciate you recognizing the outstanding job of our kitchen staff. I shared your comments with them... More 

DeWitt, Michigan
Top Contributor
429 reviews 429 reviews
43 hotel reviews
132 helpful votes 132 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Homewood is our preferred Hotel because we travel so much, it always is nice to be able to cook and not eat out all the time. This was the worst Homewood by far from the east coast to the west coast, I can start with check in (Stephen) was the most rude front desk person we have ever encountered. Monday,... More 

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Thank you for providing me with this feedback from your stay last week. I can only imagine the level of frustration you experienced with all of the items you mentioned. Please know that we take these matters seriously and have already begun corrective measures to ensure this does not occur again. I've discussed your stay with Nicole and am sorry... More 

Neshanic Station, New Jersey, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Great experience at the Homewood Suites in Dover/Rockaway this weekend! Not only was I impressed with the ease of check in and that they honored our request for a first floor room and a bathtub, but when we had some out of the ordinary needs during the course of our stay the staff was fantastic!!! First things first, the room... More 

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Wow! I don't know where to start! First off, thank you for such a wonderful review. I shared your comments with our team and they are very grateful for your comments. As the hotel manager, I'm delighted to read reviews of our team and the exemplary service they provide. Thank you again for sharing! Please come back and visit us... More 

Springfield, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2015

Stayed 3 nights. Nice, quiet hotel near mall and many dining options in area, good food at hotel mornings and evenings. Room was clean and comfortable, as were common areas, typical of the chain. Workout room limited but OK for my needs, pool also available. Would say very good to excellent stay except for incident at departure. Tried to leave... More 

Was this review helpful? Yes 1
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

After learning of your situation I can completely understand you're frustration. I am sorry for your experience. The lock in your room has been replaced. This type of situation is totally unacceptable and a locksmith is looking into the cause so we can prevent this from happening in the future. I've been the GM now for 3 months. I have... More 

Ottawa
2 reviews
5 of 5 stars Reviewed April 17, 2015

Excellent hotel with very helpful staff and complimentary breakfast and on weekdays dinner. We were allowed to leave our car in the hotel parking lot when we took the train for a two days stay in NYC which was a real bonus.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

Thank you for sharing your experience. We look forward to learning all about your adventure to NYC. I trust the train station was convenient and hassle free for you to explore New York. Come back Home and see us again soon! More 

Leesburg, VA
Top Contributor
52 reviews 52 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 15, 2015

We needed a hotel to stay for my sister's funeral. Homewood Suites was a great choice due to location and room size. Nicole, I believe a manager, was so professional, gracious and an all around wonderful employee. She was sensitive to our needs and did a fabulous job. The hotel was very clean and neat. The breakfast was plentiful and... More 

Was this review helpful? Yes
Anthony G, General Manager at Homewood Suites Dover-Rockaway, responded to this review

First off I'm so sorry for your loss. Please share our condolences with your family. As for your review, I am extremely thankful for your wonderful write up. I've shared your comments with the staff and especially Nicole. Thank you for recognizing her and our breakfast staff. We hope you have an opportunity to come back to Dover for much... More 

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