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Residence Inn Deptford

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1154 Hurffville Road, Deptford, NJ 08096
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Residence Inn Deptford
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100 Reviews from our TripAdvisor Community

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Silver Spring, Maryland
Level Contributor
171 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed December 27, 2015

Being originally from a small town, you get used to less than stellar hotels when you visit family. So, I always manage my expectations when I visit. This hotel is not the cleanest nor the nicest, but it is a good value, IMO. In true Residence Inn fashion, you get free breakfast (low quality) but better than a continental spread... More 

Helpful?
Thank ElleTraveler21
Gainesville, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 13, 2015 via mobile

I stayed at this property with my family. The biggest issue was that the room had a terrible odor from the kitchenette sink. My best guess is a previous guest had put something down the disposal (smelled like rotten fish) that had never been flushed down or cleaned. I asked management to take a look and the initial response was... More 

Helpful?
2 Thank bartonbl
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for taking the time give us your feedback. I will certainly see that the odor issue is addressed. Regarding the renovations, your comments will be shared with the appropriate people. We hope that you will give us another try. We would love to have you back. Sincerely. More 

Poughkeepsie, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 9, 2015

Clean, courteous and affordable. Stayed here after a concert at Mohegan Sun. A bit of a drive, but so much more for your money. The rooms were modern, updated and quiet. Great restaurants and breakfast places nearby.

Helpful?
Thank fragilerock
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for staying with us. It was a pleasure to serve you! More 

Albuquerque, New Mexico, United States
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 11, 2015

This is a great location; and has a great free breakfast. However, the furniture in the room was dirty. There were spots on the couch and water-rings on the furniture. You could easily hear the neighbor above you, walking around during all times of day and night.

Helpful?
2 Thank Jenn S
Angela D, Manager at Residence Inn Deptford, responded to this review

Hello Jenn S., We are very sorry you felt our hotel is not up to standards with the cleanliness of the room. I have personally spoken with our Housekeeping team in order to address cleanliness as we want all of our guests to enjoy their guest rooms. We do hope you'll return so that you may see we are up... More 

Algonquin, Illinois
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 1, 2015

This Residence Inn is located pretty close to Philly and only about an hour from Atlantic City, so its a great location. There is a mall near by and that area has just about every single restaurant you could ask for, both franchise and mom/pop places. Room was clean and comfortable and the front desk staff was very friendly and... More 

Helpful?
Thank BrianS S
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for your feedback! It was a pleasure to serve you. More 

Rochester, NY
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 21, 2015

Good points: location, convenience to Temple University and Philly, all suites- bigger, open floor plan, good free breakfast, nice shower. Bad points- our sofa bed was broken, so our daughter had to sleep on the couch instead of pulled out into a bed. When we tried to pull the bed out, we could see trash under the sofa- YUCK! Who... More 

Helpful?
1 Thank FamilyVacationer555
Angela D, Manager at Residence Inn Deptford, responded to this review

Thank you for letting me know about your stay. I am embarrassed to hear about your experience with us. Please accept my sincerest apologies. We are taking your comments seriously and know they will help us improve our performance. Please send me your mailing information as I would like to send you a certificate for a future stay. Sincerely, Angela... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015

We travel with a puppy so use Residence Inns everywhere. The staff at this one is friendly, the rooms clean and well managed, the location very good. Is it a bit older, perhaps, but the condition is excellent and we would stay here without hesitation again.

Helpful?
Thank strooboff
Angela D, Manager at Residence Inn Deptford, responded to this review

Thank you for taking the time to share your feedback with us. We hope to see you again. More 

Maryland
Level Contributor
396 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed October 6, 2015

Loved the 2 bedroom suite we had. The beds were very comfortable. It was also nice to have 2 bathrooms. The suite was large with a family room and kitchenette but, it could use some remodeling. The staff were very polite and helpful.

Helpful?
Thank famtraveller7
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for sharing your feedback! It was a pleasure to serve you. Hope to have you back again! More 

Washington DC, District of Columbia
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed October 3, 2015

Great customer service at this hotel but the hotel definitely shows its age. Kitchen was old and there was no silverware at the room we stayed. Room and bathroom show signs of age. On a positive note, the towels are fluffy and new.

Helpful?
1 Thank Tenacity28
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for your kind words regarding our team! Our focus is to deliver excellent Guest Service and we are so happy that you were pleased with our staff! Please know your concerns regarding the hotel will be shared and we will work to make your experience even better the next time you are here in Deptford. More 

Bernville, Pennsylvania
1 review
4 of 5 stars Reviewed September 21, 2015

The gentleman at the front desk Daniel was very helpful with finding directions for me and came off with genuine politeness and concern and not the facade that one usually gets. The room was clean very satisfied.

Helpful?
Thank freedomfck0311
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you! It was a pleasure having you. Please come back to see us again! More 

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